<Insert Picture Here> Oracle’s

User Productivity Kit

Cindy Grim Sales Consultant

End User Adoption Is Key to Value Realization

Source: Neochange

Effective user adoption is the primary determinant of the success of a project implementation

End User Adoption is #1 Implementation Problem

“End user adoption is the #1 reason for failed implementations” Source: AMR Research, 2005

Source: TechRepublic Survey

Non-standard

knowledge

platform

User efficiency of

enterprise apps

Fast ROI on

enterprise

applications

Ineffective

organizational,

business process &

transactional system

documentation

Travel restrictions

due to cost

containment

Fluid workforce

due to M&A or

workforce

reduction

Lack of budget &

resources

Business Challenges to Achieving Productivity

Disparate

communications &

workforce

AP SupvrDetermine w hethernonstandard paymentterms requested. (11)

Supplierrequests

nonstandardpayment termsunfavorable to

company?

VP FinanceEvaluate request fornonstandard paymentterms. (12)

VP FinanceForw ard SupplierMaintenance form toAP Clerk. (13)

AP SupvrForw ard SupplierMaintenance form toAP Clerk. (14)

AP ClerkAdd or correct info insupplier database. (15)

> Suppliers> Submit Request:

Suppliers Report

AP ClerkNotify Requester thatsupplier has beenadded to database.(16)

Supplier hasbeen placed on

hold?

AP ClerkFile supplier f ilemaintenancedocumentation. (17)

End

A

B

A

A

Y

N

N

Y

Copyright © 2009 Oracle. All rights reserved.

7 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

What is UPK?

Recording & Editing

Single recording produces multiple outputs for use throughout the entire project lifecycle

UPK Throughout the Software Lifecycle

Go-Live Process Guides User Acceptance Test Scripts

Instructor-led Training Web-based Training Job Aids

Simulations Application Coach Job Aids

Usage Tracking Usage Tracking

UPK Developer

Single Source Development and Customization

Documentation Training Performance Support Material

Multi-user Content Management Capabilities

Check In/Check Out Version Control History Rollback

Single Source of Material

SEE IT TRY IT KNOW IT DO IT User Modes

Self-Running Demo Interactive Simulation Testing for Competence Context-Sensitive Help

Drive Greater Productivity

UPK Pre-built Content – JDE EnterpriseOne

• Accounts Payable • Accounts Receivable • Advanced Real Estate Forecasting • Blend Management • Configurator • Fixed Asset Accounting • Fundamentals • General Ledger • Grower Management

• Grower Pricing & Payments • HCM Fundamentals for EnterpriseOne • Homebuilder Management • Human Resources, Benefits • Inventory Management • Manufacturing – PDM • Manufacturing Management

• Discreet Shop Floor Management • Engineer To Order • Process Manufacturing

• Price Management (including Advanced Pricing) • Procurement and Subcontract Management • Real Estate Management • Sales Order Management • Time and Labor

UPK Pre-built Content – JDE World A9.1 and A9.2

Foundation • Common Foundation • Technical Foundation • World Writer

Distribution • Inventory • Procurement • Sales Order

Financials • Accounts Payable • Accounts Receivable • Address Book • General Ledger

Human Capital Management • Human Resources • Payroll

Manufacturing • Product Costing and Manufacturing Accounting • Product Data Management and Shop Floor Control • Requirements Planning and Production Scheduling

New JDE World Modules – A9.2

Financials • FASTR • Fixed Assets

Purchase Card Management • Purchase Card Management

Manufacturing • Base Configurator

Distribution • Advanced Pricing • Job Costing • Quality Management

Foundation • Approvals Management • EDI

Reduce Content Development Time & Cost

Reduce Documentation Content Development Time by 75% • 2 to 3 days – Average time to create one transaction • 4 to 6 hours – Average time with Oracle UPK

Reduce Classroom Content Development • 34:1 – Average classroom material creation time* • 8:1 – Average time with Oracle UPK

Reduce Online Content Development • 220:1 – Average online training material creation time** • 8:1 – Average time with Oracle UPK *Chapman, B/Brandon Hall – LCMS Knowledgebase 2006: A Comparison of 30+ Enterprise Learning Content Management Systems **Chapman, B/Brandon Hall – PowerPoint to E-Learning Development Tools: Comparative Analysis of 20 Leading Systems

Supports Any Enterprise Application

Let’s peel back the covers and take a look at UPK…

THANK YOU