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7/31/2019 Org Setup and Innovation
http://slidepdf.com/reader/full/org-setup-and-innovation 1/21
Organizational setup and
Innovation
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Can the organizational structure of a company
contribute to the acceleration of the
innovation management in the spirit of Fast
Innovation?
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- The innovation machines Toyota, Procter &
Gamble, GE, 3M, IBM, Google, Microsoft, Sony,
Hewlett-Packard, and Whirlpool answer this
question in the affirmative.
- In addition to an effective and efficient
innovation process they have adopted anorganizational structure of innovation that
enables them to launch innovations faster.
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- The innovation machine Toyota as well as
Procter & Gamble , GE, 3M, IBM, Google,
Microsoft, Sony, Hewlett-Packard, and
Whirlpool have adopted an organizational
structure of innovation that significantly
facilitates Fast Innovation.
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- They have taken the following seven keyactions in order to structure their innovation
management and organization for FastInnovation:
1. Delegation of Decisions to Innovation Teams
2. Integration of R&D into the Business Units3. Co-Location of Teams and Departments
4. Central Innovation Teams
5. Central Innovation Funds6. External Interface for Open Innovation
7. Merger & Acquisition Department
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1. Delegation of Decisions to Innovation Teams
- Despite best intentions, if all important decisions in theinnovation process are made dependent on (top)
management´s agreement a time delay will result.
- Therefore decisions need to be delegated to theinnovation team in order to avoid these delays andenable Fast Innovation.
- The consent of (top) management is in this case onlyrequired at the milestones or gates of the innovationprocess.
- The members of the innovation team should be
available to the team with 100% of their time in order toget the innovations to market as quickly as possible.
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- Nowadays most companies use innovation
teams for innovation management.- The degree to which decisions are delegated to
the teams and the degree of availability of the
members for the innovation teams differ,however.
- Big companies such as Toyota, P&G, IBM,
Sony, Whirlpool and others typically have fully
dedicated innovation teams with 100%
availability of their members..
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2. Integration of R&D into the Business Units
- The organizational integration of the majority of
R&D into the business units makes innovationmanagement more effective.
- It fosters the collaboration with the other
departments of the business unit and theorientation towards the customer (customerpull) in lieu of an exclusive focus on thetechnology (technology push).
- Furthermore it improves the preconditions forFast Innovation.
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3. Co-Location of Teams and Departments
- Although we are living in a time of powerful
electronic communication, the organizationstructure of co-located teams and co-locateddivisional departments maintains at least thesame relevance as formerly.
- Co-Location fosters the integration of teams anddepartments and a free-flowing communication.By locating all innovation team members andrelevant departments of a division in the same
place, companies can make sure that everybodyhears the same thing at the same time.
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- This way information does not get distorted.
- Spontaneous communication and exchange of
ideas are facilitated.
- Co-location raises the probability that in the
management of an innovation the necessities
of the market-place and of the technology are
simultaneously taken into consideration, and
that the innovation gets to market faster.
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- Procter & Gamble is a fervent supporter of FastInnovation and of organizing for innovation via co-location.
- So is Google.
- And IBM and Sony as well, even for globallycomposed teams.
- Under IBM´s leadership e.g. the IBM-Sony-Toshiba „Cell Chip“ Team, which comprised 400team members and was charged with developing,amongst others, the high-performance chip for
Sony´s Playstation 3, was located in one place, atIBM´s Sony-Toshiba-IBM (STI) Design Centre inAustin, Texas
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- For a successful innovation management it is,
however, important that the innovation project
from its very beginning has a division, category,product group or brand assigned as its sponsor
and “home” for future commercialization.
- Procter & Gamble has an organization of central innovation teams at the corporate level
which goes by the name Future Works.
- At the business unit level its central innovationteams belong to the New Business
Development Organization.
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5. Central Innovation Funds
- The innovation projects which later will be led
by central innovation teams in most casesneed a special budget to get funded becausethe divisions shy away from making funds
available given the typically high risk of suchprojects.
- Without a central innovation fund theseinnovations would not be launched fast, if
they would get to market at all.- Fast Innovation would be impossible.
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- P&G has established the P&G CorporateInnovation Fund (CIF) for such purposes which
provides financing for the development of disruptive innovations and of new businesses.
- P&G´s innovative Crest Whitestrips were, for
instance, seed funded by the CIF.- Also GE´s CEO disposes of a central Venture
Fund that is to finance so-called „Imagination
Breakthroughs“, i.e. innovations with expected
incremental annual sales of at least 100million US$.
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- When Whirlpool´s CEO decided around the turn of thecentury to transform his company into an innovation
champion he as a first step established a central seedfund and, additionally, seed funds for each of Whirlpool´s regions in order to quickly test new ideasby means of prototypes in the spirit of Fast Innovation.
- Hewlett-Packard´s innovation management possesses acentral innovation fund called Innovation ProgramOffice (IPO) which has a mission similar to P&G´sCorporate Innovation Fund.
- Honeywell´s innovation management, too, has acentral innovation fund which they name HoneywellGrowth Board. At the divisional level Honeywell fundsits central innovation teams via its Venture Funds.
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- The role model for this M&A strategy of
innovation management is Cisco.
- Since its first acquisition in 1993, Cisco up tonow has acquired 126 mostly young
companies.
- Most high-tech companies own strong M&Adepartments in order to accelerate their
innovation activities in the spirit of Fast
Innovation.- So do e.g. Google, Microsoft and IBM.