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ORGANIZATIONAL HEALTH IN TRAUMA-EXPOSEDENVIRONMENTS: ESSENTIALSUNDERSTANDING THE CRITICAL ROLE OF LEADERSHIP
PARTICIPANT BOOKLET
tendPresented by:
Dr. Patricia Fisher Ph.D., R.Psych., L.Psych.
© 2016, Dr. Patricia [email protected] • www.tendacademy.ca
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 0
Contents
Program Description ………………………………………………………………………………………………………………. 1
Slides …………………………………………………………………………………………………………………………………….. 2
What Do We Mean by Wellness? ………………………………………………………………………………………….…… 30
What Stress Effects Do You See? …………………………………………………………………………………………… 31
What is Your Experience of Systemic Stress? ………………………………………………………………………… 32
What is Your Experience of Traumatic Stress? ………………………………………………………………………. 33
Self-Care Questionnaires …………………………………………….……………………………………………………..….. 34
The Transition Ecology of your Team …………………………………………………………………..………………. 42
What Are Your Most Memorable Early Experiences of Leadership? …………………..…………..………. 44
Personal Characteristics and Leadership ………………………………………………………………………………. 45
Resiliency Predictors in Trauma-Exposed Workplaces …………………………………………………………… 48
How do You See Your Team’s Profile? ………………….………………………………………………………………… 52
What Does Your Organizational Health Profile Tell You? ………………….…………………………………… 55
What Are Your Priorities? ………………………………………………………………………………………………………… 56
What Are Your Take-Aways? ………………………….………………………………………………………………………… 57
Notes ……………………………………………………………………………………………………………….…………..………… 58
Your Name:
Date: Location:
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 1
Organizational Health in Trauma-Exposed Environments: Essentials
Organizational Health in Trauma-exposed Environments:
Understanding the Critical Role of Leadership
An intensive program developed by Dr. Patricia Fisher, R,Psych., L.Psych
Trauma-exposed work creates a unique climate with increased risk for serious stress and burnout and
can lead to a rise in sick time, low morale, lack of team cohesion and high turnover. These
consequences can, in turn, seriously limit a team’s ability to work effectively and efficiently. As
leaders, the managers and supervisors of these teams can play an essential role in mitigating the
effects of stress and increase the resilience of their staff.
Course Contents
This program supports managers and supervisors to be effective leaders and to build strong, resilient
and productive teams by:
Introducing and applying the Organizational Health Model
Exploring the vital role of supervisors and managers in Organizational Health
Discussing the risk and resiliency factors driving your Organizational Health profile
Understanding the unique properties of trauma-exposed work and the critical need to enhance
individual and team resiliency
Applying the Complex Stress Model of Workplace Stress which includes both the system-based
stresses and traumatic stresses (direct trauma and vicarious trauma).
Recognizing the impact of chronic stress on individuals, teams and organizations.
Defining the ecology of your workplace and prioritizing your current needs
Identifying the three key functions of a supervision and mentoring program
Reviewing our unique toolkit for leaders in trauma-exposed work
Workshop Format
This lively and interactive workshop supports participants as they consider their own experiences and
needs using:
Illustrated instruction and small and large group discussions
Assessment tools and applied planning tools and exercises
Each participant will receive:
A copy of this Workshop Participant Booklet containing the overheads and a comprehensivesuite of reusable assessment tools
A copy of the course book: Building Resilient Teams: Facilitating Workplace Wellness &Organizational Health in Trauma-Exposed Environments
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 2
Slides
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©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 30
What Do We Mean by Wellness?
What are the characteristics of a well person?
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 31
What Stress Effects Do You See?
For Yourself? For Your Colleagues?
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 32
What is Your Experience of Systemic Stress?
What Supports Resilience? What Increases Risk?
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 33
What is Your Experience of Traumatic Stress?
What Supports Resilience? What Increases Risk?
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 34
Self-care in Your Workplace Questionnaire © 2016 Dr. Patricia Fisher, R.Psych., L.Psych. Reprinted from: Resilience, Balance & Meaning: Supporting
our lives and our work in high stress, trauma-exposed workplaces
Instructions:
1. Please rate each of the items, on the 0-3 scale, in terms of how often you use them in your
workplace. Look at what you actually do, rather than what you think you should do.
2. Please total the scores for each of the subscales for the summary graphs at the end of the unit.
How Often
Never Rarely Fairly
Often
Usually
1. Physical Self-Care 0 1 2 3
Take regular lunch and coffee breaks 󠄀 󠄀 󠄀 󠄀
Eat a healthy lunch and snacks 󠄀 󠄀 󠄀 󠄀
Drink 4-8 cups of water during the workday 󠄀 󠄀 󠄀 󠄀
Limit caffeinated beverages to 3 cups/day 󠄀 󠄀 󠄀 󠄀
Make opportunities to stretch and be active during the workday 󠄀 󠄀 󠄀 󠄀
Score
2. Cognitive Self-care
Give yourself a mental map about what you are going to do
that day – set goals, tick them off
󠄀 󠄀 󠄀 󠄀
Allow yourself to feel interested in what you are doing 󠄀 󠄀 󠄀 󠄀
Engage in activities which increase your professional
knowledge base & sense of competency
󠄀 󠄀 󠄀 󠄀
Share your knowledge with others 󠄀 󠄀 󠄀 󠄀
Initiate new projects or procedures, consider ways you could
improve the job
󠄀 󠄀 󠄀 󠄀
Score
3. Psychological/Emotional Self-Care
󠄀 󠄀 󠄀 󠄀
󠄀 󠄀 󠄀 󠄀
󠄀 󠄀 󠄀 󠄀
󠄀 󠄀 󠄀 󠄀
Check in with your emotional state through the day and identify
distressing feelings. Recognize what is causing the feelings
Stop to recognize & appreciate when you have done something
you could feel good about
Recall the positive reasons why you are doing the work
Identify project/tasks that you find interesting and rewarding
Recognize the emotional states of those with whom you are
interacting
󠄀 󠄀 󠄀 󠄀
Score
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 35
How Often
Never Rarely Fairly
Often Usually
1. Behavioral Self-Care 0 1 2 3
Create quiet time to complete tasks 󠄀 󠄀 󠄀 󠄀
Set limits with those you work with (e.g., patients/clients/
inmates, etc.)
󠄀 󠄀 󠄀 󠄀
Set limits with co-workers and supervisors 󠄀 󠄀 󠄀 󠄀
Balance your daily tasks so that you are not overwhelmed 󠄀 󠄀 󠄀 󠄀
Keep your workspace comfortable 󠄀 󠄀 󠄀 󠄀
Score
2. Interpersonal Self-Care
Take daily time to chat and be social with co-workers 󠄀 󠄀 󠄀 󠄀
Make use of a peer support group to debrief 󠄀 󠄀 󠄀 󠄀
Keep communications open with supervisor and team
members
󠄀 󠄀 󠄀 󠄀
Get specialized consultation when you need it 󠄀 󠄀 󠄀 󠄀
Participate in workplace social occasions (e.g., gatherings,
luncheons, etc.)
󠄀 󠄀 󠄀 󠄀
Score
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 36
Self-care in Your Personal Life Questionnaire © 2016 Dr. Patricia Fisher, R.Psych., L.Psych. Reprinted from: Resilience, Balance & Meaning: Supporting
our lives and our work in high stress, trauma-exposed workplaces
Instructions:
1. Please rate each of the items, on the 0-3 scale, in terms of how often you use them in your personal life. Look at what you actually do, rather than what you think you should do.
2. Please total the scores for each of the subscales for the summary graphs at the end of the
unit.
How Often
Never Rarely Fairly
Often
Usually
1. Physical Self-Care 0 1 2 3
Eat regularly and healthily 󠄀 󠄀 󠄀 󠄀
Get regular exercise & maintain fitness 󠄀 󠄀 󠄀 󠄀
Get enough sleep (an average of 8 or more hours per day) 󠄀 󠄀 󠄀 󠄀
Take time for yourself 󠄀 󠄀 󠄀 󠄀
Get regular medical & dental preventative care 󠄀 󠄀 󠄀 󠄀
Score
2. Cognitive Self-care
Take time for self-reflection 󠄀 󠄀 󠄀 󠄀
Recognize and value your strengths, capabilities and
accomplishments
󠄀 󠄀 󠄀 󠄀
Discuss and exchange thoughts and ideas with others 󠄀 󠄀 󠄀 󠄀
Encourage yourself to be actively curious and interested 󠄀 󠄀 󠄀 󠄀
Read books or material that have nothing to do with work 󠄀 󠄀 󠄀 󠄀
Score
3. Psychological/Emotional Self-Care
Listen to your internal experience (e.g., feelings, thoughts,
beliefs, judgments, etc.)
󠄀 󠄀 󠄀 󠄀
Allow yourself to experience distressing emotions 󠄀 󠄀 󠄀 󠄀
Make space and opportunities for laughter and fun 󠄀 󠄀 󠄀 󠄀
Actively work to reduce your stress levels 󠄀 󠄀 󠄀 󠄀
Make opportunities to safely connect with others and be yourself 󠄀 󠄀 󠄀 󠄀
Score
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 37
How Often
Never Rarely Fairly
Often
Usually
4. Behavioral Self-Care 0 1 2 3
Ask for support and assistance when you need it 󠄀 󠄀 󠄀 󠄀
Do things where you are not an expert or not in charge 󠄀 󠄀 󠄀 󠄀
Say no to added responsibilities & stresses 󠄀 󠄀 󠄀 󠄀
Engage in hobbies or interests that are not work-related 󠄀 󠄀 󠄀 󠄀
Give yourself day-trips, mini-vacations or breaks from the
routine
󠄀 󠄀 󠄀 󠄀
Score
5. Interpersonal Self-Care
Make time for your intimate relationship 󠄀 󠄀 󠄀 󠄀
Spend quality time with children & family members 󠄀 󠄀 󠄀 󠄀
Spend time with friends who are important to you 󠄀 󠄀 󠄀 󠄀
Take risks in letting people know different aspects of you 󠄀 󠄀 󠄀 󠄀
Set limits to taking on responsibilities and burdens that are
not yours
󠄀 󠄀 󠄀 󠄀
Score
6. Existential Self-Care
Be aware of what is meaningful to you and notice its place
in your life
󠄀 󠄀 󠄀 󠄀
Pray, meditate, or engage in other practices which give you
grounding and a sense of peace
󠄀 󠄀 󠄀 󠄀
Hold awareness of the non-material aspects of your life 󠄀 󠄀 󠄀 󠄀
Find a spiritual connection or community that shares your
beliefs & values
󠄀 󠄀 󠄀 󠄀
Take part, in some way, in causes you believe in 󠄀 󠄀 󠄀 󠄀
Score
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 38
Example: Self-Care in Your Personal Life Graphs
Instructions:
Please take this opportunity to fill in the summary wheel graphs and allow yourself to reflect on what
they may be telling you. Please complete each of the following two graphs as in the example below.
1. Enter your individual factor scores in the appropriate sector of graph.
2. Fill in the pie graph to the indicated score level (colored pens are helpful).
Example Your
score
Physical 10
Cognitive 7
Psychological/Emotional 13
Behavioral 9
Interpersonal 12
Physical
Psychological/
Emotional
Cognitive
Behavioral
Interpersonal
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 39
Self-Care in Your Workplace Graph
Your
score
Physical
Cognitive
Psychological/Emotional
Behavioral
Interpersonal
Physical
Psychological/
Emotional
Cognitive Behavioral
Interpersonal
5 10 15
5
Please print this Graph and complete it by hand
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 40
Physical
Psychological/
Emotional
Cognitive
Behavioral
Interpersonal
Existential
Self-Care in Your Personal Life Graph
Your
score
Physical
Cognitive
Psychological/Emotional
Behavioral
Interpersonal
Existential
5 10 15
5
Please print this Graph and complete it by hand
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 41
Things to Look For
Take some time to look at your wheel graphs and see if you can see patterns or themes:
Does your work wheel look similar to, or different from, your personal wheel?
How balanced or unbalanced do the wheels look?
In which areas of your life do you take best care?
In which areas are you most neglectful of yourself?
Has it always been like this for you, or has this changed over the past few years?
How aware were you of the areas of strength and those of vulnerability?
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 42
The Transition Ecology of Your Team Now ©2015 Patricia Fisher, Ph.D., R.Psych., L.Psych.
This first exercise is concerned with the transition ecology of your team now.
Instructions: Please answer the 4 questions below and then use the answers from a and d to plot your
current situation on the graph.
a. How long have you been in a leadership role with your team? _____
b. How many people are members of your team? _____
c. How many of your team members are new to the team within the past 2 years? _____
d. What percentage of your team are new within the past 2 years? c/b ______
Please plot your answers in the graph below where you’re your time as a leader is on the horizontal
scale and the percentage of new staff is on the vertical scale.
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
1 yr 2 yrs 3 yrs 4 yrs 5 yrs
Global Transition
Global
Stable
Team
Transition
Leader
Transition
High Leader
Stability
High Team
Transition
How many years have you been a leader with your team?
What
perc
enta
ge o
f your
team
are
new
in t
he p
ast
2 y
ears
? Please print this Graph and complete it by hand
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 43
The Transition Ecology of Your Team in 3-5 Years ©2015 Patricia Fisher, Ph.D., R.Psych., L.Psych.
This second exercise is designed to help you think about your team in the next 3-5 years.
Instructions: Please answer the 4 questions below and then use the answers from a and d to plot your
current situation on the graph.
a. How long will you have been in a leadership role with your team? _____
b. How many people will be members of your team? _____
c. How many of your team members will be new to the team within the previous 2 years? _____
d. What percentage of your team will be new within the previous 2 years? c/b ______
Please plot your answers in the graph below where you’re your time as a leader is on the horizontal
scale and the percentage of new staff is on the vertical scale.
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
1 yr 2 yrs 3 yrs 4 yrs 5 yrs
Global Transition
Global
Stable
Team
Transition
Leader
Transition
High Leader
Stability
High Team
Transition
How many years have you been a leader with your team?
What
perc
enta
ge o
f your
team
are
new
in t
he p
ast
2 y
ears
? Please print this Graph and complete it by hand
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 44
What Was Your Most Memorable Early Experiences of
Leadership?
Positive Negative
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 45
Personal Characteristics and Leadership From: The Manager’s Guide to Stress, Burnout & Trauma in Human, Emergency & Health Services,
©2005 Patricia Fisher, Ph.D., R.Psych., L.Psych.
This checklist considers the various elements involved in your experience and attitudes toward
yourself, your staff and your work.
Instructions: Please go through the items - if the statement is true for you now, please tick in the
circle provided. If it is not true, please go on to the next question. Remember, only mark in the circle.
After you have completed the checklist, please add up your totals for each of the 5 columns. The
maximum score for any column is 4, and the minimum is 0. After totaling the columns, please enter the
totals in the score chart opposite
PERSONAL CHARACTERISTICS CHECKLIST SA SR M E SS
I'm generally aware of my feelings and emotions
I like working with people
It's important to me to achieve my goals
I care about my staff and respect them as people
I'm generally reasonable and effective in a crisis
My values and beliefs help guide me in my work
I'm good at communicating my point of view
I know when I'm becoming anxious, angry or upset, and I
avoid discharging my feelings on others
I'm enthusiastic about my work
I enjoy working in a team setting
I'm comfortable with who I am
I'm comfortable talking one-on-one with my staff about
emotional issues
I will persist toward my goals even in the face of adversity
I'm good at building rapport and helping people find common
ground
I'm able to think things through before acting
I believe it's important to understand the thoughts and
feelings of my staff
I see myself as a good leader
Being aware of my mistakes helps me grow
I'm genuinely committed to my work
I'm quite comfortable with change and ambiguity
Totals
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 46
Personal Characteristics Score Chart
Instructions: This is a simple bar chart that allows you to see your scores graphically in each of the
columns. Please fill in the bar chart with your score totals in the 5 columns.
Interpretation: This bar chart represents your self-ratings on the 5 qualities incorporated in Emotional
Intelligence (Goleman, 1995, 1998a, 1998b):
SA: Self-awareness
SR: Self-regulation
M: Motivation
E: Empathy
SS: Social skills
5
4
3
2
1
Further Explorations: As you look at the results on your bar graph, note which are your areas of
strength, and which areas need more development? Remember the definitions of each of these
qualities:
• Self-aware people recognize how their feelings affect them, and understand their own actions.
They are aware of their personal values and goals and are self-accepting
• Self-regulation is about taking responsibility for one's emotional state and controlling
expressions of negative emotion
SELF-AWARENESS SELF-REGULATION MOTIVATION EMPATHY SOCIAL SKILLS
5
4
3
2
1
0
Please print this Graph and complete it by hand
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 47
• The motivated person is personally committed to his or her work and has a strong achievement
orientation
• Empathy describes the capacity to understand the emotions of others and to communicate that
understanding
• Socially skilled people are adept at building networks and managing relationships in a
constructive way.
As you look at this bar chart, remember this is how you see yourself now. What do you think this would
have looked like when you first became a manager? How would it have looked at the times that were
best for you, and at the times that were worse for you? How much variability do you think there has
been? Do you have a sense of the elements in your life which cause that variability?
As with the previous examination of leadership qualities, these capacities are also affected by the
person's level of distress. When managers are depressed, highly anxious or preoccupied with personal
issues, it's very difficult for them to remain grounded and aware of themselves and others. Therefore,
appropriate self-care is a basic requirement for effective managers.
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 48
Resiliency Predictors in Trauma-Exposed Workplaces:
Leader Experience
©2015 Patricia Fisher, Ph.D., R.Psych., L.Psych.
Instructions: Please respond to each of the statements below on a 1 to 5 scale in terms of how true
you feel the statement is with: Not at all true (1) to (5) very true
SUPERVISION 1 2 3 4 5
I have safe, trustworthy, and accessible supervision available
I have skilled, expert consultation resources available
I have regular supervision
Total
SUPPORTIVE WORKING ENVIRONMENT
My workplace recognizes the stress effects of vicarious trauma
I am able to safely discuss issues with colleagues and co-workers
I am able to safely discuss issues with supervisors or management
Total
TRAINING & PROFESSIONAL HISTORY
I feel adequately trained for the work
I feel adequately trained regarding the stress effects of the work
I receive appropriate ongoing training and in-service
Total
REWARDS OF THE WORK
I experience the work as valuable
I find the work rewarding
I am personally committed to the work
Total
PERSONAL SUPPORT
I have an emotionally supportive relationship with my spouse/partner
I have emotionally supportive relationships with my family members
I have emotionally supportive relationships with friends and colleagues
Total
CURRENT LIFE CONTEXT
Relationships in my personal life are stable and dependable
My health is good
My financial life is reasonable
Total
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 49
Resiliency Predictors Score Chart - Leader Scores
Instructions: This is a simple bar chart that helps you see your scores. Please fill in your score totals in
each of the 6 columns
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
0
SUP
ERV
ISIO
N
SUP
PO
RTI
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WO
RK
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ENV
IRO
NM
ENT
TRA
ININ
G A
ND
PR
OFE
SSIO
NA
L H
ISTO
RY
REW
AR
DS
OF
THE
WO
RK
PER
SON
AL
SUP
PO
RT
CU
RR
ENT
LIFE
CO
NTE
XT
Please print this Graph and complete it by hand
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 50
Resiliency Predictors in Trauma-Exposed Workplaces:
Team Members
©2015 Patricia Fisher, Ph.D., R.Psych., L.Psych.
Instructions: Please respond to each of the statements below on a 1 to 5 scale in terms of how true
you feel the statement is with: Not at all true (1) to (5) very true
SUPERVISION 1 2 3 4 5
I have safe, trustworthy, and accessible supervision available
I have skilled, expert consultation resources available
I have regular supervision
Total
SUPPORTIVE WORKING ENVIRONMENT
My workplace recognizes the stress effects of vicarious trauma
I am able to safely discuss issues with colleagues and co-workers
I am able to safely discuss issues with supervisors or management
Total
TRAINING & PROFESSIONAL HISTORY
I feel adequately trained for the work
I feel adequately trained regarding the stress effects of the work
I receive appropriate ongoing training and in-service
Total
REWARDS OF THE WORK
I experience the work as valuable
I find the work rewarding
I am personally committed to the work
Total
PERSONAL SUPPORT
I have an emotionally supportive relationship with my spouse/partner
I have emotionally supportive relationships with my family members
I have emotionally supportive relationships with friends and colleagues
Total
CURRENT LIFE CONTEXT
Relationships in my personal life are stable and dependable
My health is good
My financial life is reasonable
Total
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 51
Resiliency Predictors Score Chart – Team Members
Instructions: This is a simple bar chart that helps you see your scores. Please fill in your score totals in
each of the 6 columns
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
0
SUP
ERV
ISIO
N
SUP
PO
RTI
VE
WO
RK
ING
ENV
IRO
NM
ENT
TRA
ININ
G A
ND
PR
OFE
SSIO
NA
L H
ISTO
RY
REW
AR
DS
OF
THE
WO
RK
PER
SON
AL
SUP
PO
RT
CU
RR
ENT
LIFE
CO
NTE
XT
Please print this Graph and complete it by hand
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 52
How Do You See Your Team’s Profile?
Please indicate your rating on a 1 to 5 scale where 5 is optimal and 1 is challenged
(Challenged) 1 2 3 4 5 (Optimal)
How do you think your colleagues might experience this?
FOUNDATION LEVEL
First Level Outcomes
Second Level Outcomes
Third Level Outcomes
Ability to Adapt Employee
Commitment Teamwork
Training & Development
Vision Rewards & Recognition
Trust & Respect Communication Work & Life
Balance
Leadership Succession Planning
Employee Health & Wellness
/5 /5 /5
/5 /5 /5
/5 /5 /5
/5 /5 /5
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 53
How Do You See Your Organization’s Profile?
Please indicate your rating on a 1 to 5 scale where 5 is optimal and 1 is challenged
(Challenged) 1 2 3 4 5 (Optimal)
How do you think your colleagues might experience this?
FOUNDATION LEVEL
First Level Outcomes
Second Level Outcomes
Third Level Outcomes
Ability to Adapt Employee
Commitment Teamwork
Training & Development
Vision Rewards & Recognition
Trust & Respect Communication Work & Life
Balance
Leadership Succession Planning
Employee Health & Wellness
/5 /5 /5
/5 /5 /5
/5 /5 /5
/5 /5 /5
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 54
0 1 2 3 4 5
Leadership
Succession Planning
Employee Wellness
Trust & respect
Communication
Balance
Training & Development
Vision
Rewards & Recognotion
Ability to Adapt
Employee Comittment
Teamwork
ORGANIZATIONAL HEALTH SCORES
0 1 2 3 4 5
Instructions: This is a simple bar chart that helps you see your comparative scores. Please fill in
your score totals for each of the 12 Organizational Health factors for both your:
Team Scores Organization Scores Please print this Graph and complete it by hand
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 55
What Does your Organizational Health Profile Tell You?
What areas of strength can you count on? What areas of challenge will you need to address?
What are the opportunities?
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 56
What Are Your Priorities?
For the team you manage?
For the management team you belong to?
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 57
What Are Your Take-Aways?
Personally? Professionally?
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 58
Notes:
Organizational Health in Trauma-Exposed Environments: Essentials
©2016 Dr. Patricia Fisher, R.Psych., L.Psych. [email protected], www.tendacademy.ca 59
Notes: