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7/21/2019 Orgs 1 7 Growth Evol
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IB Business &Management SL
Introduction to Organizations
1.7 Growth and Evolution
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Learning Outcomes
Applythe concets o! economies and diseconomies o! scale to "usinessdecisions.
Evaluatethe relative merits o! small versus large organizations.Recommendan aroriate scale o! oeration !or a given situation.
Explainthe di#erence "etween internal and e$ternal growth.
Evaluate%oint ventures strategic alliances mergers and ta'eovers asmethods o! achieving a (rm)s growth o"%ectives.Analysethe advantages and disadvantages o! a !ranchise !or "oth
!ranchisor and !ranchisee.Evaluatethe use o! !ranchising as a growth strateg*.
Explainthe value o! the +nso# matri$ as a decision,ma'ing tool.Applythe +nso# matri$ growth strategies to a given situation.
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1.7 Growth and Evolution
Growth is a continual aim and can "emeasured "*
Sales turnover -sales revenue
Mar'et share
/aital emlo*ed
0um"er o! emlo*ees
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1.7 Growth and Evolution
h* "usiness see' to grow
2ea "ene(ts o! larger scale roduction-economies o! scale 3 to "e discussed soon
4o gain mar'et share Survival against rivals in the industr*
Sread ris' "* diversi!*ing into new
mar'ets or industries4O M+5E MO2E 62OI4 O2
MO0E8
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1.7 Growth and Evolution
Economies o! scale Lower average cost o! roduction as a
(rm oerates on a larger scale
Imrovements in roduction e9cienc*
2educe cost "* volume urchasing
Selling !or less and having larger ro(t
margin
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1.7 Growth and Evolution
Economies o! scale vs. :iseconomieso! Scale 3 4he illustration
/osts-;
Otimal level o! outut
Outut
+verage costs
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1.7 Growth and Evolution
Economies o! scale
4wo main categories
Internal EOS E$ternal EOS
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1.7 Growth and Evolution
Internal economies o! scale
Secialization economies
Larger (rms can divide la"or intosecialized wor'!orce
Mar'eting economies
/an sell in "ul'
/an advertise to larger mar'et
Monoson* economies
4ime to learn a new word<
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1.7 Growth and Evolution
Internal economies o! scale
Monoson*economies
Large (rms with strong "u*ing owercan negotiate with suliers
Mc:onalds -worlds largest urchaser o!"ee! or' and otatoes
I5E+ contracts out manu!acturing to mostcost,e9cient suliers
4hese comanies can negotiate !orhuge "ul' urchases -cheaer !or the
sulier
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1.7 Growth and Evolution
Externaleconomies o! scale
4echnological rogress
/onsider the savings o! e,commerce Imroved transortation &
communication
aster more relia"le deliver* -:=LedE$
/ommon language !or "usiness-E>2O
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1.7 Growth and Evolution
E$ternal economies o! scale
Better trained la"our
More gov)t training rograms
Secialized training !acilities -rearingwor'ers with needed s'ills
2egional secialization
+rea well 'nown !or roduct
+utomaticall* s'illed la"or
Strong reutation means remium
ricing
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1.7 Growth and Evolution
Internal diseconomies o! scale
Lac' o! control & coordination
Greater ?san o! control) !or managers Slower decision ma'ing rocess
6oorer wor'ing relationshis
Senior management more detached!rom wor'!orce -lower morale
2educed @ualit* o! communication
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1.7 Growth and Evolution
Internal diseconomies o! scale
:isadvantages o! division o! la"or
Boredom with a reetitive tas' More ?slac') in wor'!orce
More "ureaucrac*
Increased administration aerwor'and coman* olicies
Slows decision,ma'ing
Ma* worsen mgt.Awor'!orce relations
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1.7 Growth and Evolution
Internal diseconomies o! scale
/omlacenc* !rom dominance
Ma* reduce roductivit* Ma* increase costs
Ma* result in reduced aggressiveattitude
Some comanies have used?!ranchising) to overcome
diseconomies o! scale
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1.7 Growth and Evolution
E$ternal diseconomies o! scale
Increasing mar'et rents
Increased demand !or sace highercost
4ra9c congestion
Increased deliver* costs
More choices !or wor'!orce Increased cometition to hire @uali(edwor'ers
Ma* have to a* more to get emlo*ees
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1.7 Growth and Evolution
:ealing with diseconomies o!scale
2educe outut -and review growth2emove roductive ine9ciencies
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1.7 Growth and Evolution
:ealing with diseconomies o!scale
Sac'ing emlo*ees Outsource
6er!ormance related a* s*stems
Motivational strategies
4raining
Emowerment
Grou wor'
4o "e discussed in =2 4oic
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1.7 Growth and Evolution
Small versus large organizations
:i#erent scales o! oerations ma*
"e aroriate deending onmar'et
Mo"ile hones vs. an IB Business &Management te$t"oo'
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1.7 Growth and Evolution
Small versus large organizations
Economies o! ?scale)
/ost savings !rom roducing the sameroduct on a larger scale
Economies o! ?scoe)
/ost savings !rom roducing a rangeo! related roducts.
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1.7 Growth and Evolution
Small versus large organizations
Economies o! scoe
6u"lishing 3 a variet* o! genres Online sales 3 +mazon.com is not %ust
"oo's an*more
Savings in shared sta9ng and
management
Savings in sharing !acilities and otherresources
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1.7 Growth and Evolution
Small versus large organizationsBene(ts o! "eing "ig
Brand recognition
Image 3 record o! relia"ilit* trusted
/onvenient 3 more !acilitiesC longerhours instant credit -i.e. Larger
grocers wAother stu# Greater discounts 3 imroved
customer lo*alt*
More choices !rom varied roducts
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+ctivit*
1.7.1 age 11D
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1.7 Growth and Evolution
Internal -Organic & E$ternalGrowth
hat is ?Organic) growth Internal growth o! a "usiness using its
own resources to increase the scale o!its oeration and sales
=O :O 8O> 4=I05 I4 IS I0+0/E:
4*icall* through ro(ts
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1.7 Growth and Evolution
Internal -Organic & E$ternalGrowth
hat is ?E$ternal) growth Growth through mergers and
ac@uisitions -M&+.
+lso calledF +malgamation or
Inorganic growth
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1.7 Growth and Evolution
=ow Internal -Organic GrowthoccursF
Pricechange 3 i! the is ?riceelasticit* o! demand)
I! !ew roduct su"stitutes rices
can "e raised I! highl* cometitive mar'et riceis used to comete
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1.7 Growth and Evolution
=ow Internal -Organic GrowthoccursF
+dvertising and promoting In!orms
2eminds
6ersuades
4ell class a"out rigle* gum
romotions
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1.7 Growth and Evolution
=ow Internal -Organic GrowthoccursF
Imrove or uni@ue products >se mar'et research
:evelo new roducts
Ma'e roduct more aealing toconsumers
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1.7 Growth and Evolution
=ow Internal -Organic GrowthoccursF
Sell in di#erent locations (Place)
I! more locations easier to urchase
hat is the latest placeavaila"le tosell roducts that is "ecoming morecommon almost dail*
O0LI0E 6>2/=+SI0G or
E,/OMME2/E
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1.7 Growth and Evolution
=ow Internal -Organic GrowthoccursF
Pricechange 3 i! the is ?rice elasticit*o! demand)
+dvertising and promoting
Imrove or uni@ue products
Sell in di#erent locations (Place)
Product, Price, Place, Promotion
The 4Ps of marketing
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1.7 Growth and Evolution
=ow Internal -Organic GrowthoccursF
redit terms Bigger tic'et items
/ustomers li'e ?"u* now a* later)
O#er installment urchasing O#er dela*ed a*ment -!urniture
Must "e care!ul to 'ee a cash How
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1.7 Growth and Evolution
=ow Internal -Organic Growth occursF
Increasecapital expenditure
+dd locations
+dd new roducts
Imrove technologies !or e9cienc*
+nother e$ensive and ris'* otion
Should lan with investment appraisal
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1.7 Growth and Evolution
=ow Internal -Organic GrowthoccursF
Training and development Better trained sales sta# means
More motivated sta# 3 con(dent andcometent
Better treated -haier customers
More sales -Bomar /asuals
+lso true in other areasAdeartments
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1.7 Growth and Evolution
Bene(ts o! organic growth
Better control and coordination
0ot deendent on e$ternal!actors
2elativel* ine$ensive -6s
Maintains cororate culture +c@uiring another coman* hasdi#erent cororate culture
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1.7 Growth and Evolution
Limitations o! organic growth
:iseconomies o! scale
Overtrading+ need to restructure
+t some oint more mgt. needed
+dding location ma*"e multinational4his ta'es time e#ort and mone*
Must maintain @ualit*
communication
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1.7 Growth and Evolution
Limitations o! organic growth
:ilution o! control and ownershi
Shi!t !rom rorietorshi orartnershi to u"lic limitedcoman*
Longer decision ma'ing rocess
More conHicts li'el*
:elegation o! authorit* needed
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1.7 Growth and Evolution
E$ternal growth
+lso 'now as ?inorganic) growth
Generall* involves +lliances
Mergers
+c@uisition -ta'eover
M&+ a'a amalgamationAintegrationo! (rms
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+ctivit*
1.7.J age 1K
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1.7 Growth and Evolution
Bene(ts o! e$ternal growth
uic'er wa* to grow or evolve
2educes cometitionImroves mar'et share
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1.7 Growth and Evolution
Bene(ts o! e$ternal growth
or'ing wAother "usiness hels
sharing o! good ractices or ideas Generates new s'ills e$eriencesand customers
Sreads ris's across severaldistinct mar'ets.
2is',"earing economies o! scale
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1.7 Growth and Evolution
Other otions !or e$ternalgrowth
Noint venturesStrategic alliances
M & +
ranchising
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1.7 Growth and Evolution
Noint ventures 3 the de(nition
hen K or more "usinesses
decide to slit costs ris'scontrol and rewards o! a"usiness ro%ect
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1.7 Growth and Evolution
Noint venture e$amles/oca,/ola and San Miguel share
ownershi o! "ottling lant in6hiliines
BM and /hina)s Brilliance
+utomo"iles share a aint !acilit*
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1.7 Growth and Evolution
Noint venture e$amles
!ony
Naanese electronics(rmOld and esta"lished
Ericsson
Swedish mo"ile comm.(rm0ewer
!onyEricssonEsta"lished KPP1/ometes in mo"ile comm. Industr*Success!ul in reducing mar'et share o!0o'ia Motorola and Samsung
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1.7 Growth and Evolution
Noint venture "ene(ts 5ee identit*
S*nerg* -1Q1R shared resourcesC
distri"ution technolog* Sread cost & ris'
Ease entr* into !oreign mar'ets
2elative chea
/ometitive advantage 3reducescometition
E$loitation o! local 'nowledge
=igh success rate
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1.7 Growth and Evolution
Strategic +lliance 3 thede(nition
Similar to Noint entureMem"ers share costs o! roduct
develoment oerations and
mar'eting
Mem"ers remain indeendentorganizations & 'ee identit*
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1.7 Growth and Evolution
Strategic +lliance 3 e$amles
Ocean 6ar' and Seven,Eleven
O6 tic'ets T 7,11 =ong 5ong-KPP1
Star +lliance
Several airlines -1DD7
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1.7 Growth and Evolution
Strategic +lliance 3 ourstages
easi"ilit* stud* :etermine rationale o"%ectives!easi"ilit*
6artnershi assessment :etermine otential o! otentialartners in =2 and ;;;
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1.7 Growth and Evolution
Strategic +lliance 3 our stages
/ontract negotiation
:etermine mem"ercontri"utionsArewards
Imlementation
Initiate oerations withcommitment to the contract "* allmem"ers
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1.7 Growth and Evolution
M & + -ta'eover 3 the de(nitions
Merger
hen two comanies agree to !orm anew coman*
E$amles
E$$on,Mo"ile =6 3 /oma@
0orthwest +irlines 3 :elta
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1.7 Growth and Evolution
M & + -ta'eover 3 the de(nitions
+c@uisition -4a'eover
hen one coman* "u*s a controllinginterest in another coman*
O!ten at a rice a"ove share value
E$amle
Google 8ou4u"e
8ou4u"e was 1P mos. Old -;1.UJ "illion
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1.7 Growth and Evolution
+c@uisition -4a'eoverh* a coman* "ecomes a ta'eover
target
Lac' o! !unds !or organicAinternal growth
Seen a rival with growth otential
ell "randed "ut with (nancial ro"lems
ulnera"ilit* 3 dro in ro(ts sharerices
6urchaser is a ?white 'night) to targetcoman* -e$lain ?"lac' 'night) too
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1.7 Growth and Evolution
M & + integration 3 our t*es
1. ertical integration
+t di#erent stages o! roductionE$amle
/and* manu!acturer
Forward integration- cand* shos
Backward integration3 sugarlantations
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1.7 Growth and Evolution
M & + integration 3 our t*es
K. =orizontal integration
In the same industr*E$amle
4ime Inc. & arner /ommunications
4ime arnerIncreased media mar'et share
4ime arner /00 Fortune Magazine
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1.7 Growth and Evolution
M & + integration 3 our t*es
R. Lateral integration
In the similar industr* "ut notcometing
E$amle
ord and NaguarBoth automa'ers
h* do the* not comete
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1.7 Growth and Evolution
M & + integration 3 our t*es
. /onglomerate M & +
In distinctl* di#erent industries or the urose o! diversi(cation
Sreads ris'
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1.7 Growth and Evolution
M & + integration 3+dvantages
Greater Mar'et shareEconomies o! scale
S*nerg* -1Q1R
Survival
:iversi(cation
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1.7 Growth and Evolution
M & + integration 3 :isadvantagesLoss o! control/ulture clash 3 cororate culture
/onHict 3 more i! hostile ta'eover2edundancies 3 dulicate %o"s
"oards managers:iseconomies o! scale 3 "ureaucrac*2egulator* ro"lems 3 can)t create a
monool*0O4EFma* cause need !or ?demerger)
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1.7 Growth and Evolution
ranchising 3 the de(nition
hen a erson or "usiness
"u*s a license to trade usinganother (rm)s name logo"rands and trademar's.
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1.7 Growth and Evolution
ranchising 3 e$lained
Franchisee3 a*s a license !ee tothe franchisor
Franchisor3 a*s a ro*alt* a*mentto franchisee-li'e a commission
E$amles
Su"wa*
4he Bod* Sho
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1.7 Growth and Evolution
4he +nso# Matri$
+n anal*tical tool to hel
managers devise roduct andmar'et growth strategies-1DJ7
0amed a!ter 6ro!essor Igor +nso# -1D1,KPPK
6roduct
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6roduct6ort!olio +nal*sis
Anso" #atrix $se %y companies looking for gro&th
An analysis of markets and products
6roduct
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6roduct6ort!olio +nal*sis
The
Anso" #atrixProductsProducts
E$istingE$isting 0ew0ew
#arket#arket
ss
E$istingE$istingMar'etMar'et
enetrationenetration6roduct6roduct
develomendevelomen
tt
0ew0ew Mar'etMar'etdevelomendevelomen
tt
:iversi(cati:iversi(cati
onon
6roduct
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6roduct6ort!olio +nal*sis
The
Anso" #atrixProductsProducts
E$istingE$isting 0ew0ew
#arket#arket
ss
E$istingE$istingMar'etMar'et
enetrationenetration6roduct6roduct
develomendevelomen
tt
0ew0ew Mar'etMar'etdevelomendevelomen
tt
:iversi(cati:iversi(cati
onon
Market
penetration
6roduct
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6roduct6ort!olio +nal*sis
#arket penetration Attempt to increase sales &ith existing
products in an existing market'
There is no change in the product or marketsegment'
The company changes market strategy (price,promotion, distri%ution place)'
$se &hen* +verall market is gro&ing
ompany in a strong market position
$se instead of investing in ne& products ormarkets
6roduct
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6roduct6ort!olio +nal*sis
The
Anso" #atrixProductsProducts
E$istingE$isting 0ew0ew
#arket#arket
ss
E$istingE$istingMar'etMar'et
enetrationenetration6roduct6roduct
develomendevelomen
tt
0ew0ew Mar'etMar'etdevelomendevelomen
tt
:iversi(cati:iversi(cati
onon
Product
Development
6roduct
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6roduct6ort!olio +nal*sis
Product development
The marketing of ne& products in existingmarkets
$se &hen* The product is in a market &ith potential
gro&th
irm has a high market share and a
competitive advantage -t is necessary to meet the changing needs
of the consumer
The company has strong R./ department
6roduct
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6roduct6ort!olio +nal*sis
The
Anso" #atrixProductsProducts
E$istingE$isting 0ew0ew
#arket#arket
ss
E$istingE$istingMar'etMar'et
enetrationenetration6roduct6roduct
develomendevelomen
tt
0ew0ew Mar'etMar'etdevelomendevelomen
tt
:iversi(cati:iversi(cati
onon
MarketDevelopment
6roduct
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6roduct6ort!olio +nal*sis
#arket development (or extension)
The marketing of existing products in ne&markets
!egments 0eographic locations
$se &hen*
The product is an advantage of the company
ompany has strong marketing a%ility 1e& opportunities are identi2ed
3etter to add production to current productand avoid startup expense of a ne& product
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6roduct
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6roduct6ort!olio +nal*sis
/iversi2cation
The marketing of ne& products in ne&markets
$se &hen* 1ecessary to meet o%ectives
There is a large amount of cash in reserve
-t promises to %e especially pro2ta%le
5ou need to avoid dependence on oneproduct
5ou &ant to compete completely &ith a rival
6roduct
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6roduct6ort!olio +nal*sis
/iversi2cation
This is a particularly risky strategy*
67ere the company has given up all hope
of %uilding on the kno&n and introducesne& products to ne& markets 8 adesperate move' 7istory is littered &ithepitaphs to companies &ho failed to
make diversi2cation &ork'9
(#' #c/onald and :eppard, Marketing by MatrixButerworth Heinemann, 1992)
6roduct
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6roduct6ort!olio +nal*sis
The
Anso" #atrixProductsProducts
E$istingE$isting 0ew0ew
#arket#arket
ss
E$istingE$istingMar'etMar'et
enetrationenetration6roduct6roduct
develomendevelomen
tt
0ew0ew Mar'etMar'etdevelomendevelomen
tt
:iversi(cati:iversi(cati
onon