Orgs 1 7 Growth Evol

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    IB Business &Management SL

    Introduction to Organizations

    1.7 Growth and Evolution

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    Learning Outcomes

    Applythe concets o! economies and diseconomies o! scale to "usinessdecisions.

    Evaluatethe relative merits o! small versus large organizations.Recommendan aroriate scale o! oeration !or a given situation.

    Explainthe di#erence "etween internal and e$ternal growth.

    Evaluate%oint ventures strategic alliances mergers and ta'eovers asmethods o! achieving a (rm)s growth o"%ectives.Analysethe advantages and disadvantages o! a !ranchise !or "oth

    !ranchisor and !ranchisee.Evaluatethe use o! !ranchising as a growth strateg*.

    Explainthe value o! the +nso# matri$ as a decision,ma'ing tool.Applythe +nso# matri$ growth strategies to a given situation.

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    1.7 Growth and Evolution

    Growth is a continual aim and can "emeasured "*

    Sales turnover -sales revenue

    Mar'et share

    /aital emlo*ed

    0um"er o! emlo*ees

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    1.7 Growth and Evolution

    h* "usiness see' to grow

    2ea "ene(ts o! larger scale roduction-economies o! scale 3 to "e discussed soon

    4o gain mar'et share Survival against rivals in the industr*

    Sread ris' "* diversi!*ing into new

    mar'ets or industries4O M+5E MO2E 62OI4 O2

    MO0E8

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    1.7 Growth and Evolution

    Economies o! scale Lower average cost o! roduction as a

    (rm oerates on a larger scale

    Imrovements in roduction e9cienc*

    2educe cost "* volume urchasing

    Selling !or less and having larger ro(t

    margin

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    1.7 Growth and Evolution

    Economies o! scale vs. :iseconomieso! Scale 3 4he illustration

    /osts-;

    Otimal level o! outut

    Outut

    +verage costs

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    1.7 Growth and Evolution

    Economies o! scale

    4wo main categories

    Internal EOS E$ternal EOS

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    1.7 Growth and Evolution

    Internal economies o! scale

    Secialization economies

    Larger (rms can divide la"or intosecialized wor'!orce

    Mar'eting economies

    /an sell in "ul'

    /an advertise to larger mar'et

    Monoson* economies

    4ime to learn a new word<

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    1.7 Growth and Evolution

    Internal economies o! scale

    Monoson*economies

    Large (rms with strong "u*ing owercan negotiate with suliers

    Mc:onalds -worlds largest urchaser o!"ee! or' and otatoes

    I5E+ contracts out manu!acturing to mostcost,e9cient suliers

    4hese comanies can negotiate !orhuge "ul' urchases -cheaer !or the

    sulier

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    1.7 Growth and Evolution

    Externaleconomies o! scale

    4echnological rogress

    /onsider the savings o! e,commerce Imroved transortation &

    communication

    aster more relia"le deliver* -:=LedE$

    /ommon language !or "usiness-E>2O

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    1.7 Growth and Evolution

    E$ternal economies o! scale

    Better trained la"our

    More gov)t training rograms

    Secialized training !acilities -rearingwor'ers with needed s'ills

    2egional secialization

    +rea well 'nown !or roduct

    +utomaticall* s'illed la"or

    Strong reutation means remium

    ricing

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    1.7 Growth and Evolution

    Internal diseconomies o! scale

    Lac' o! control & coordination

    Greater ?san o! control) !or managers Slower decision ma'ing rocess

    6oorer wor'ing relationshis

    Senior management more detached!rom wor'!orce -lower morale

    2educed @ualit* o! communication

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    1.7 Growth and Evolution

    Internal diseconomies o! scale

    :isadvantages o! division o! la"or

    Boredom with a reetitive tas' More ?slac') in wor'!orce

    More "ureaucrac*

    Increased administration aerwor'and coman* olicies

    Slows decision,ma'ing

    Ma* worsen mgt.Awor'!orce relations

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    1.7 Growth and Evolution

    Internal diseconomies o! scale

    /omlacenc* !rom dominance

    Ma* reduce roductivit* Ma* increase costs

    Ma* result in reduced aggressiveattitude

    Some comanies have used?!ranchising) to overcome

    diseconomies o! scale

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    1.7 Growth and Evolution

    E$ternal diseconomies o! scale

    Increasing mar'et rents

    Increased demand !or sace highercost

    4ra9c congestion

    Increased deliver* costs

    More choices !or wor'!orce Increased cometition to hire @uali(edwor'ers

    Ma* have to a* more to get emlo*ees

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    1.7 Growth and Evolution

    :ealing with diseconomies o!scale

    2educe outut -and review growth2emove roductive ine9ciencies

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    1.7 Growth and Evolution

    :ealing with diseconomies o!scale

    Sac'ing emlo*ees Outsource

    6er!ormance related a* s*stems

    Motivational strategies

    4raining

    Emowerment

    Grou wor'

    4o "e discussed in =2 4oic

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    1.7 Growth and Evolution

    Small versus large organizations

    :i#erent scales o! oerations ma*

    "e aroriate deending onmar'et

    Mo"ile hones vs. an IB Business &Management te$t"oo'

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    1.7 Growth and Evolution

    Small versus large organizations

    Economies o! ?scale)

    /ost savings !rom roducing the sameroduct on a larger scale

    Economies o! ?scoe)

    /ost savings !rom roducing a rangeo! related roducts.

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    1.7 Growth and Evolution

    Small versus large organizations

    Economies o! scoe

    6u"lishing 3 a variet* o! genres Online sales 3 +mazon.com is not %ust

    "oo's an*more

    Savings in shared sta9ng and

    management

    Savings in sharing !acilities and otherresources

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    1.7 Growth and Evolution

    Small versus large organizationsBene(ts o! "eing "ig

    Brand recognition

    Image 3 record o! relia"ilit* trusted

    /onvenient 3 more !acilitiesC longerhours instant credit -i.e. Larger

    grocers wAother stu# Greater discounts 3 imroved

    customer lo*alt*

    More choices !rom varied roducts

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    +ctivit*

    1.7.1 age 11D

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    1.7 Growth and Evolution

    Internal -Organic & E$ternalGrowth

    hat is ?Organic) growth Internal growth o! a "usiness using its

    own resources to increase the scale o!its oeration and sales

    =O :O 8O> 4=I05 I4 IS I0+0/E:

    4*icall* through ro(ts

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    1.7 Growth and Evolution

    Internal -Organic & E$ternalGrowth

    hat is ?E$ternal) growth Growth through mergers and

    ac@uisitions -M&+.

    +lso calledF +malgamation or

    Inorganic growth

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    1.7 Growth and Evolution

    =ow Internal -Organic GrowthoccursF

    Pricechange 3 i! the is ?riceelasticit* o! demand)

    I! !ew roduct su"stitutes rices

    can "e raised I! highl* cometitive mar'et riceis used to comete

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    1.7 Growth and Evolution

    =ow Internal -Organic GrowthoccursF

    +dvertising and promoting In!orms

    2eminds

    6ersuades

    4ell class a"out rigle* gum

    romotions

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    1.7 Growth and Evolution

    =ow Internal -Organic GrowthoccursF

    Imrove or uni@ue products >se mar'et research

    :evelo new roducts

    Ma'e roduct more aealing toconsumers

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    1.7 Growth and Evolution

    =ow Internal -Organic GrowthoccursF

    Sell in di#erent locations (Place)

    I! more locations easier to urchase

    hat is the latest placeavaila"le tosell roducts that is "ecoming morecommon almost dail*

    O0LI0E 6>2/=+SI0G or

    E,/OMME2/E

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    1.7 Growth and Evolution

    =ow Internal -Organic GrowthoccursF

    Pricechange 3 i! the is ?rice elasticit*o! demand)

    +dvertising and promoting

    Imrove or uni@ue products

    Sell in di#erent locations (Place)

    Product, Price, Place, Promotion

    The 4Ps of marketing

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    1.7 Growth and Evolution

    =ow Internal -Organic GrowthoccursF

    redit terms Bigger tic'et items

    /ustomers li'e ?"u* now a* later)

    O#er installment urchasing O#er dela*ed a*ment -!urniture

    Must "e care!ul to 'ee a cash How

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    1.7 Growth and Evolution

    =ow Internal -Organic Growth occursF

    Increasecapital expenditure

    +dd locations

    +dd new roducts

    Imrove technologies !or e9cienc*

    +nother e$ensive and ris'* otion

    Should lan with investment appraisal

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    1.7 Growth and Evolution

    =ow Internal -Organic GrowthoccursF

    Training and development Better trained sales sta# means

    More motivated sta# 3 con(dent andcometent

    Better treated -haier customers

    More sales -Bomar /asuals

    +lso true in other areasAdeartments

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    1.7 Growth and Evolution

    Bene(ts o! organic growth

    Better control and coordination

    0ot deendent on e$ternal!actors

    2elativel* ine$ensive -6s

    Maintains cororate culture +c@uiring another coman* hasdi#erent cororate culture

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    1.7 Growth and Evolution

    Limitations o! organic growth

    :iseconomies o! scale

    Overtrading+ need to restructure

    +t some oint more mgt. needed

    +dding location ma*"e multinational4his ta'es time e#ort and mone*

    Must maintain @ualit*

    communication

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    1.7 Growth and Evolution

    Limitations o! organic growth

    :ilution o! control and ownershi

    Shi!t !rom rorietorshi orartnershi to u"lic limitedcoman*

    Longer decision ma'ing rocess

    More conHicts li'el*

    :elegation o! authorit* needed

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    1.7 Growth and Evolution

    E$ternal growth

    +lso 'now as ?inorganic) growth

    Generall* involves +lliances

    Mergers

    +c@uisition -ta'eover

    M&+ a'a amalgamationAintegrationo! (rms

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    +ctivit*

    1.7.J age 1K

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    1.7 Growth and Evolution

    Bene(ts o! e$ternal growth

    uic'er wa* to grow or evolve

    2educes cometitionImroves mar'et share

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    1.7 Growth and Evolution

    Bene(ts o! e$ternal growth

    or'ing wAother "usiness hels

    sharing o! good ractices or ideas Generates new s'ills e$eriencesand customers

    Sreads ris's across severaldistinct mar'ets.

    2is',"earing economies o! scale

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    1.7 Growth and Evolution

    Other otions !or e$ternalgrowth

    Noint venturesStrategic alliances

    M & +

    ranchising

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    1.7 Growth and Evolution

    Noint ventures 3 the de(nition

    hen K or more "usinesses

    decide to slit costs ris'scontrol and rewards o! a"usiness ro%ect

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    1.7 Growth and Evolution

    Noint venture e$amles/oca,/ola and San Miguel share

    ownershi o! "ottling lant in6hiliines

    BM and /hina)s Brilliance

    +utomo"iles share a aint !acilit*

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    1.7 Growth and Evolution

    Noint venture e$amles

    !ony

    Naanese electronics(rmOld and esta"lished

    Ericsson

    Swedish mo"ile comm.(rm0ewer

    !onyEricssonEsta"lished KPP1/ometes in mo"ile comm. Industr*Success!ul in reducing mar'et share o!0o'ia Motorola and Samsung

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    1.7 Growth and Evolution

    Noint venture "ene(ts 5ee identit*

    S*nerg* -1Q1R shared resourcesC

    distri"ution technolog* Sread cost & ris'

    Ease entr* into !oreign mar'ets

    2elative chea

    /ometitive advantage 3reducescometition

    E$loitation o! local 'nowledge

    =igh success rate

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    1.7 Growth and Evolution

    Strategic +lliance 3 thede(nition

    Similar to Noint entureMem"ers share costs o! roduct

    develoment oerations and

    mar'eting

    Mem"ers remain indeendentorganizations & 'ee identit*

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    1.7 Growth and Evolution

    Strategic +lliance 3 e$amles

    Ocean 6ar' and Seven,Eleven

    O6 tic'ets T 7,11 =ong 5ong-KPP1

    Star +lliance

    Several airlines -1DD7

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    1.7 Growth and Evolution

    Strategic +lliance 3 ourstages

    easi"ilit* stud* :etermine rationale o"%ectives!easi"ilit*

    6artnershi assessment :etermine otential o! otentialartners in =2 and ;;;

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    1.7 Growth and Evolution

    Strategic +lliance 3 our stages

    /ontract negotiation

    :etermine mem"ercontri"utionsArewards

    Imlementation

    Initiate oerations withcommitment to the contract "* allmem"ers

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    1.7 Growth and Evolution

    M & + -ta'eover 3 the de(nitions

    Merger

    hen two comanies agree to !orm anew coman*

    E$amles

    E$$on,Mo"ile =6 3 /oma@

    0orthwest +irlines 3 :elta

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    1.7 Growth and Evolution

    M & + -ta'eover 3 the de(nitions

    +c@uisition -4a'eover

    hen one coman* "u*s a controllinginterest in another coman*

    O!ten at a rice a"ove share value

    E$amle

    Google 8ou4u"e

    8ou4u"e was 1P mos. Old -;1.UJ "illion

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    1.7 Growth and Evolution

    +c@uisition -4a'eoverh* a coman* "ecomes a ta'eover

    target

    Lac' o! !unds !or organicAinternal growth

    Seen a rival with growth otential

    ell "randed "ut with (nancial ro"lems

    ulnera"ilit* 3 dro in ro(ts sharerices

    6urchaser is a ?white 'night) to targetcoman* -e$lain ?"lac' 'night) too

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    1.7 Growth and Evolution

    M & + integration 3 our t*es

    1. ertical integration

    +t di#erent stages o! roductionE$amle

    /and* manu!acturer

    Forward integration- cand* shos

    Backward integration3 sugarlantations

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    1.7 Growth and Evolution

    M & + integration 3 our t*es

    K. =orizontal integration

    In the same industr*E$amle

    4ime Inc. & arner /ommunications

    4ime arnerIncreased media mar'et share

    4ime arner /00 Fortune Magazine

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    1.7 Growth and Evolution

    M & + integration 3 our t*es

    R. Lateral integration

    In the similar industr* "ut notcometing

    E$amle

    ord and NaguarBoth automa'ers

    h* do the* not comete

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    1.7 Growth and Evolution

    M & + integration 3 our t*es

    . /onglomerate M & +

    In distinctl* di#erent industries or the urose o! diversi(cation

    Sreads ris'

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    1.7 Growth and Evolution

    M & + integration 3+dvantages

    Greater Mar'et shareEconomies o! scale

    S*nerg* -1Q1R

    Survival

    :iversi(cation

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    1.7 Growth and Evolution

    M & + integration 3 :isadvantagesLoss o! control/ulture clash 3 cororate culture

    /onHict 3 more i! hostile ta'eover2edundancies 3 dulicate %o"s

    "oards managers:iseconomies o! scale 3 "ureaucrac*2egulator* ro"lems 3 can)t create a

    monool*0O4EFma* cause need !or ?demerger)

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    1.7 Growth and Evolution

    ranchising 3 the de(nition

    hen a erson or "usiness

    "u*s a license to trade usinganother (rm)s name logo"rands and trademar's.

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    1.7 Growth and Evolution

    ranchising 3 e$lained

    Franchisee3 a*s a license !ee tothe franchisor

    Franchisor3 a*s a ro*alt* a*mentto franchisee-li'e a commission

    E$amles

    Su"wa*

    4he Bod* Sho

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    1.7 Growth and Evolution

    4he +nso# Matri$

    +n anal*tical tool to hel

    managers devise roduct andmar'et growth strategies-1DJ7

    0amed a!ter 6ro!essor Igor +nso# -1D1,KPPK

    6roduct

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    6roduct6ort!olio +nal*sis

    Anso" #atrix $se %y companies looking for gro&th

    An analysis of markets and products

    6roduct

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    6roduct6ort!olio +nal*sis

    The

    Anso" #atrixProductsProducts

    E$istingE$isting 0ew0ew

    #arket#arket

    ss

    E$istingE$istingMar'etMar'et

    enetrationenetration6roduct6roduct

    develomendevelomen

    tt

    0ew0ew Mar'etMar'etdevelomendevelomen

    tt

    :iversi(cati:iversi(cati

    onon

    6roduct

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    6roduct6ort!olio +nal*sis

    The

    Anso" #atrixProductsProducts

    E$istingE$isting 0ew0ew

    #arket#arket

    ss

    E$istingE$istingMar'etMar'et

    enetrationenetration6roduct6roduct

    develomendevelomen

    tt

    0ew0ew Mar'etMar'etdevelomendevelomen

    tt

    :iversi(cati:iversi(cati

    onon

    Market

    penetration

    6roduct

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    6roduct6ort!olio +nal*sis

    #arket penetration Attempt to increase sales &ith existing

    products in an existing market'

    There is no change in the product or marketsegment'

    The company changes market strategy (price,promotion, distri%ution place)'

    $se &hen* +verall market is gro&ing

    ompany in a strong market position

    $se instead of investing in ne& products ormarkets

    6roduct

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    6roduct6ort!olio +nal*sis

    The

    Anso" #atrixProductsProducts

    E$istingE$isting 0ew0ew

    #arket#arket

    ss

    E$istingE$istingMar'etMar'et

    enetrationenetration6roduct6roduct

    develomendevelomen

    tt

    0ew0ew Mar'etMar'etdevelomendevelomen

    tt

    :iversi(cati:iversi(cati

    onon

    Product

    Development

    6roduct

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    6roduct6ort!olio +nal*sis

    Product development

    The marketing of ne& products in existingmarkets

    $se &hen* The product is in a market &ith potential

    gro&th

    irm has a high market share and a

    competitive advantage -t is necessary to meet the changing needs

    of the consumer

    The company has strong R./ department

    6roduct

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    6roduct6ort!olio +nal*sis

    The

    Anso" #atrixProductsProducts

    E$istingE$isting 0ew0ew

    #arket#arket

    ss

    E$istingE$istingMar'etMar'et

    enetrationenetration6roduct6roduct

    develomendevelomen

    tt

    0ew0ew Mar'etMar'etdevelomendevelomen

    tt

    :iversi(cati:iversi(cati

    onon

    MarketDevelopment

    6roduct

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    6roduct6ort!olio +nal*sis

    #arket development (or extension)

    The marketing of existing products in ne&markets

    !egments 0eographic locations

    $se &hen*

    The product is an advantage of the company

    ompany has strong marketing a%ility 1e& opportunities are identi2ed

    3etter to add production to current productand avoid startup expense of a ne& product

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    6roduct

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    6roduct6ort!olio +nal*sis

    /iversi2cation

    The marketing of ne& products in ne&markets

    $se &hen* 1ecessary to meet o%ectives

    There is a large amount of cash in reserve

    -t promises to %e especially pro2ta%le

    5ou need to avoid dependence on oneproduct

    5ou &ant to compete completely &ith a rival

    6roduct

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    6roduct6ort!olio +nal*sis

    /iversi2cation

    This is a particularly risky strategy*

    67ere the company has given up all hope

    of %uilding on the kno&n and introducesne& products to ne& markets 8 adesperate move' 7istory is littered &ithepitaphs to companies &ho failed to

    make diversi2cation &ork'9

    (#' #c/onald and :eppard, Marketing by MatrixButerworth Heinemann, 1992)

    6roduct

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    6roduct6ort!olio +nal*sis

    The

    Anso" #atrixProductsProducts

    E$istingE$isting 0ew0ew

    #arket#arket

    ss

    E$istingE$istingMar'etMar'et

    enetrationenetration6roduct6roduct

    develomendevelomen

    tt

    0ew0ew Mar'etMar'etdevelomendevelomen

    tt

    :iversi(cati:iversi(cati

    onon