Orientation to Life and Orientation to Life and CareersCareers

Chapter 6Chapter 6

WagnerWagner

Career Cluster FocusCareer Cluster Focus

ConstructionConstruction

MiningMining

Drilling CareersDrilling Careers

FOR THOSE WHO ENJOY FOR THOSE WHO ENJOY INDUSTRIAL ARTS OR MATH! INDUSTRIAL ARTS OR MATH!

Career FactsCareer Facts

Careers in this area include:Careers in this area include:– BoilermakersBoilermakers– Brick masonBrick mason– CarpentersCarpenters– Cement and concrete workersCement and concrete workers– ConstructionConstruction– Equipment operatorsEquipment operators– DrywallersDrywallers– ElectriciansElectricians

Career FactsCareer Facts

Careers in this area include:Careers in this area include:– Flooring installers and finishersFlooring installers and finishers– Hazardous material removal workersHazardous material removal workers– InspectorsInspectors– MinersMiners– PaintersPainters– PlumbersPlumbers– RoofersRoofers

BoilermakersBoilermakers

Make, install, and repair boilers Make, install, and repair boilers and other large containers that and other large containers that hold liquids and gases.hold liquids and gases.Boilers supply steam to huge Boilers supply steam to huge engines in power plantsengines in power plantsBoilers provide heat and power in Boilers provide heat and power in buildings, factories, and shipsbuildings, factories, and shipsAlso work with tanks that process Also work with tanks that process and store chemicals, oil and other and store chemicals, oil and other products.products.

Brick MasonBrick MasonMost learn their craft on the jobMost learn their craft on the job

Some get training through Some get training through apprenticeshipsapprenticeships

The difference is that OJT is The difference is that OJT is more “on your own, pay more “on your own, pay attention” and apprenticeships is attention” and apprenticeships is with someone assigned to teach with someone assigned to teach you.you.

RoofersRoofers

Demand for roofers is fairly constant Demand for roofers is fairly constant even when new construction declines even when new construction declines because roofs always need repairing because roofs always need repairing and remodeling.and remodeling.

Pipe layers, Plumbers, Pipe fitters Pipe layers, Plumbers, Pipe fitters and steam fittersand steam fitters

One of the largest and highest paid One of the largest and highest paid construction occupations.construction occupations.

Pipe layers lay pipe for drains, Pipe layers lay pipe for drains, sewers, water mains, and oil or gas sewers, water mains, and oil or gas lines.lines.

Pipe layers, Plumbers, Pipe fitters Pipe layers, Plumbers, Pipe fitters and steam fittersand steam fitters

Pipe fitters install and repair pipe Pipe fitters install and repair pipe systems used in factories, electric systems used in factories, electric utilities, and the heating and cooling utilities, and the heating and cooling of buildings.of buildings.

MOST SEVERAL YEAR MOST SEVERAL YEAR APPRENTICESHIPS!APPRENTICESHIPS!

ElectriciansElectricians

Wages of electricians vary from Wages of electricians vary from $11.81 to more than $33.21 per hour.$11.81 to more than $33.21 per hour.Job outlook is good as they are Job outlook is good as they are expected to grow faster than the expected to grow faster than the average because experienced average because experienced electricians leave the physically electricians leave the physically strenuous work for more comfortable strenuous work for more comfortable jobs.jobs.

GlazierGlazier

Installs glass in buildings.Installs glass in buildings.Most work as helpers to learn the Most work as helpers to learn the trade, but employers often prefer trade, but employers often prefer someone who has completed a 3-4 someone who has completed a 3-4 year apprenticeship.year apprenticeship.Outdoor work with high risk of injury.Outdoor work with high risk of injury.Sporadic employment (much work Sporadic employment (much work sometimes, no work other times)sometimes, no work other times)

Elevator installer / repairerElevator installer / repairer

Loses the least amount of work time Loses the least amount of work time because of bad weather (because it’s because of bad weather (because it’s done inside)!done inside)!

This means you have more stable This means you have more stable income.income.

Typical work week is 40 hours but Typical work week is 40 hours but you may be on call 24 hours a day.you may be on call 24 hours a day.

CommunicationCommunication

Sending and receiving information.Sending and receiving information.

Involves understanding and being Involves understanding and being understood.understood.

Effective CommunicationEffective Communication

Improve your image and lead to job Improve your image and lead to job success.success.

Improve work relationships and Improve work relationships and career options.career options.

Effective CommunicationEffective Communication

Reduce job stress and improve your Reduce job stress and improve your quality of life.quality of life.

Help you achieve more powerful Help you achieve more powerful results and increase your earning results and increase your earning potential.potential.

Communication TypesCommunication Types

Verbal = Spoken and WrittenVerbal = Spoken and Written– WordsWords

– Written forms (e-mail, etc)Written forms (e-mail, etc)

– Voice inflection (tone of your voice)Voice inflection (tone of your voice)

– ““You are my favorite person.”You are my favorite person.”

– ““I love you”I love you”

– ““Good job!”Good job!”

Communication TypesCommunication Types

NonverbalNonverbal– Facial ExpressionsFacial Expressions

– PosturePosture

– ProximityProximity

Making Business CallsMaking Business Calls

Speak clearlySpeak clearly

Identify yourselfIdentify yourself

Say, “May I speak with ____?”Say, “May I speak with ____?”

Thank the receiver of the call for Thank the receiver of the call for connecting you with the person you connecting you with the person you need to reach.need to reach.

Making Business CallsMaking Business Calls

Explain the purpose of your call in Explain the purpose of your call in one or two sentences.one or two sentences.

Ask if it is a convenient time to talk Ask if it is a convenient time to talk before you get into detail.before you get into detail.

If you are put on hold it is OKAY to If you are put on hold it is OKAY to hang up after three minuteshang up after three minutes– Call back and ask to leave a message.Call back and ask to leave a message.

Receiving Business CallsReceiving Business Calls

Give a short greeting such as, “Hello.”Give a short greeting such as, “Hello.”

DO NOT USE SLANG such as, DO NOT USE SLANG such as, “WHAZZZUP?”“WHAZZZUP?”

Receiving Business CallsReceiving Business Calls

Introduce yourself or your company.Introduce yourself or your company.– ““Hello, this is Mark speaking, how can I Hello, this is Mark speaking, how can I

help you?”help you?”

– ““Hello, thank you for calling Service Hello, thank you for calling Service Honda, how can I help you today?”Honda, how can I help you today?”

Receiving Business CallsReceiving Business Calls

Do not answer the call and continue Do not answer the call and continue conversations with coworkers or conversations with coworkers or others in close proximity to you.others in close proximity to you.

Ask how you can help the caller.Ask how you can help the caller.

Text MessagingText Messaging

Be cautious!Be cautious!

While it is easy to use, it is no While it is easy to use, it is no substitute for clear verbal and written substitute for clear verbal and written communication.communication.

Miscommunications happen most this Miscommunications happen most this way! way!

Viewed as unprofessional.Viewed as unprofessional.

TeleconferencingTeleconferencing

Meeting by electronic means.Meeting by electronic means.– 3-way telephone call3-way telephone call

– ““conference call”conference call”

– Over the internet as is done in Star Over the internet as is done in Star Trek!Trek!

Leaving Voice Mail MessagesLeaving Voice Mail Messages

Speak clearly and slowly.Speak clearly and slowly.

Leave your name, phone number, Leave your name, phone number, and a and a briefbrief message. message.

Say your name and number again at Say your name and number again at the closing of the message.the closing of the message.

If expecting a call from a job…If expecting a call from a job…

Job applications, college interviews, Job applications, college interviews, etc.etc.

CHANGE YOUR VOICEMAIL CHANGE YOUR VOICEMAIL PROMPT TO SOMETHING PROMPT TO SOMETHING

APPROPRIATE!APPROPRIATE!

If expecting a call from a job…If expecting a call from a job…

Speak clearly and slowly.Speak clearly and slowly.

Record your name, organization and Record your name, organization and brief message as to if you’re in today, brief message as to if you’re in today, when you might call back, whom to when you might call back, whom to call if their need is urgent, and how to call if their need is urgent, and how to reach that person.reach that person.