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Orion - Professional Services

INTRODUCTION

This document presents Professional Services offers by Orsenna around the monitoring solution Solarwinds Orion.

This document have no legal value and ORSENNA reserves the right to append or modify it without prior warning or notice .

ORSENNA - NMS Services 14, Rue Gambetta - 78600 Mesnil Le Roi - France

Tél : +33 (0)1 34 93 35 35 - Fax : +33 (0)1 34 93 95 75 www.orsenna.com

Sommary

Migration, POC & Performance

Tuning around Orion

p.2

Complementary solutions integrated

with Orion

p.3

Specific Scripting - Web Interface

Tuning - Reports

p.4

p.5

Third Party Integration with Orion p.6

2

Migration, POC & Performance Tuning around Orion

+33 (0)1 34 93 35 35

Learning from our experience in network monitoring domain, we have many technical means to validate mo-nitoring prerequisites in term of technical specifications or performance sizing.

Validate prerequisites at Orsenna :

Network Infrastructures HP Procurve, Cisco, NetAsq, Allot, Network Critical,…

System Infrastructures Dell OpenManage, HP Insight, IBM DIrector, VMware ESX/ESXi 4.0, 4.1 & 5.0, Hyper-V, Windows 2003/2008, Redhat, Debian, CentOS, AIX, HP-UX, VMS, Solaris,…

Application Infrastructures Exchange, Active Directory, DNS, DHCP, Apache, Tomcat, Websphere 8.0/8.5, JBoss, LiveCycle 9.0, Oracle 8i/10g/11g, SQL Server 2005/2008, Informix, MySQL, DB2, PostgreSQL, SyBase,...

Monitoring environment sizing : We purpose to validate monitoring environment architecture and sizing on our dedicated performance plateforme allowing to simulate until 20 000 Devices independently from types. Monitoring Model Performance Tests Load Tests Validate System environment Adjust Performances Validate monitoring architecture Validate technical prerequisites

We provide on site or remotely: Check your current environment (Orion Database, Monitored

Elements Types, Performances Issues, Event Logs Audit...) Implement / Upgrade your Monitoring console. POC. Training

3

Complementary solutions integrated with Orion

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In order to expand your monitoring features, we can integrate complementary solutions with Solarwinds Orion, in a single management con-

SendQuick Alert Plus:

This solution will allow you to extend your alert solutions by sending alerts through SMS. This solution is very flexible and offers features to manage users, shift period and escalations.

Tivoli & Nagios - Alerts:

Orion can be combined with others Monitoring softwares for alerts. In the following example you could see an intégration with IBM Tivoli:

Solarwinds OrionSolarwinds OrionIBM Tivoli (ITM)IBM Tivoli (ITM)

Device State

Change

Device

Alerts : messages sent from Orion to ITM. Traps are manage by ITM.

Alerts : Possibility to manage the return, for example, for « acknowledgement »

4

Specific Scripting - Web Interface Tuning - Reports

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In order to implement specific monitoring features to enhance your Solarwinds Orion possibilities, we can assist you by devellopping some specific scripts.

Web Interface Logging Script & Inventory:

This kind of script allows displaying log events received by Orion, in web interface (SNMP Traps, Syslog …) and customized according your needs. (Examples: Backup tasks, Network Link Up—Link Down …). On the same way, is it possible to display the monitoring data in specific HTML content offering to users a completely customized display of particular monitoring informations.

5

Specific Scripting - Web Interface Tuning - Reports

+33 (0)1 34 93 35 35

Web Interface Customization: For specific displaying, we can also customize Solarwinds Orion web interface, in order to integrate specific page or web site. This can allow to each user to have specific mo-nitoring information adjusted to the specific needs.

Report Customization: For specific displaying (Intranet for example), we use our own database and store values. The following example show you an availability table which contains : Yesterday, Last 7 Days, Last 30 Days, Last Month and Custom. It allows the customer to request values through more simple SQL query.

Orion Database

Database created by Orsenna

Availability statistics

Example of Database

Example for Intranet

Orsenna:

We also create some custom reports : Number of issues during a period Availability for specific Universal Device Poller Specific inventory report...

6

Third Party Integration with Orion

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Manage / Unmanage Device or application: For specific request we have the possibility to manage or unmanage device or application automatically (BMC, YaBox…). Example 1: Interaction with “BMC Control-M”

Example 2: with Events and Calendar

BMC Control-M Solarwinds Orion

Batch file execution (Maintenance_ON) /

(Maintenance_OFF) with specific parameter

(device name).

Control-M Agent

Result and Orion Web Interface

SQL Server

Orion Database

Example for one device :

Maintenance_ON

Maintenance_OFF

Syslog / Traps

Server / Computer / PrinterSolarwinds Orion

Batch file execution (Maintenance_ON) /

(Maintenance_OFF) with specific parameter

(device name).

Syslog / SNMP traps Server (Orion / Kiwi

Syslog)

Result and Orion Web Interface

SQL Server

Orion Database

Example for one device :

Maintenance_ON

Maintenance_OFF

When user switch off properly device, it generates syslog/trap to Kiwi Syslog

Server and Kiwi Syslog executes a script to unmanage device on Orion.

When user switch on device, it generates syslog/trap to Kiwi Syslog

Server and Kiwi Syslog executes a script to unmanage device on Orion.

It allows you to keep real statistics for availability report, and not receive « bad » alerts.

Script read a calendar (txt, csv, xls…) and execute script to manage or

unmanage device.

Read

Execute