Orz Culture

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    Institutionalization: A Forerunner of

    CultureInstitutionalization

    When an organization takes on a life of its own,apart from any of its members, becomes valued foritself, and acquires immortality.

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    What is Organizational Culture?

    A system of meaning shared by the

    organizations members Cultural values are collective beliefs,

    assumptions, and feelings about what

    things are good, normal, rational, valuable,

    etc.

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    What Is Organizational Culture?

    Characteristics:

    1. Innovation and risktaking

    2. Attention to detail3. Outcome orientation

    4. People orientation

    5. Team orientation

    6. Aggressiveness

    7. Stability

    Organizational Culture

    A common perceptionheld by the organizationsmembers; a system of

    shared meaning.

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    Do Organizations Have Uniform

    Cultures

    CoreValues

    SubculturesDominantCulture

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    Do Organizations Have Uniform

    Cultures?Dominant Culture

    Expresses the core values thatare shared by a majority ofthe organizations members.

    Subcultures

    Minicultures within anorganization, typically definedby department designationsand geographical separation.

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    Do Organizations Have Uniform

    Cultures? (contd)

    Core Values

    The primary or dominant values that are acceptedthroughout the organization.

    Strong Culture

    A culture in which thecore values are intenselyheld and widely shared.

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    Cultures Overall Function

    Culture is the social glue that helps hold an

    organization together by providing

    appropriate standards for what employees

    should say or do.

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    What Do Cultures Do?

    Cultures Functions:

    1. Defines the boundary between one organization and others.

    2. Conveys a sense of identity for its members.

    3. Facilitates the generation of commitment to something

    larger than self-interest.

    4. Enhances the stability of the social system.

    5. Serves as a sense-making and control mechanism for fitting

    employees in the organization.

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    What Do Cultures Do?

    Culture as a Liability:

    1. Barrier to change

    2. Barrier to diversity

    3. Barrier to acquisitions and

    mergers

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    How Culture Begins

    Founders hire and keep only employeeswho think and feel the same way they do.

    Founders indoctrinate and socialize these

    employees to their way of thinking andfeeling.

    The founders own behavior acts as a role

    model that encourages employees toidentify with them and thereby internalizetheir beliefs, values, and assumptions.

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    Keeping Culture Alive

    Selection Concern with how well the candidates will fit

    into the organization.

    Provides information to candidates about the

    organization.

    Top Management

    Senior executives help establish behavioral

    norms that are adopted by the organization. Socialization

    The process that helps new employees adapt

    to the organizations culture.

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    Stages in the Socialization Process

    Prearrival Stage

    The period of learning in the socialization process that

    occurs before a new employee joins the organization.

    Metamorphosis Stage

    The stage in the socialization process in which a new employee

    changes and adjusts to the work, work group, and organization.

    Encounter Stage

    The stage in the socialization process in which a new employee seeswhat the organization is really like and confronts the possibility thatexpectations and reality may diverge.

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    A Socialization Model

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    How Organization Cultures Form

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    Creating An Ethical Organizational

    Culture

    Characteristics of Organizations that Develop High

    Ethical Standards

    High tolerance for risk

    Low to moderate in aggressiveness

    Focus on means as well as outcomes

    Managerial Practices Promoting an Ethical Culture

    Being a visible role model

    Communicating ethical expectations

    Providing ethical training

    Rewarding ethical acts and punishing unethical ones

    Providing protective mechanisms

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    How Organizational Cultures Have

    an Impact on Performance and

    Satisfaction

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    Multi-cultural teams

    The central operating mode for a global enterprises is the

    creation, organization and management ofmulti-cultural

    teams groups that represent diversity in functional

    capability, experience levels and cultural backgrounds.

    Rheinsmith, The Managers Guide to Globalization (1993)