Otalora Courses 2013

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MONDRAGON Managementand Cooperative Development Centre

Otalora Courses2013


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Products and Services 02

Management Development 04

Leadership and Teamwork 10

Cultural Development 14

Cooperative Education 21

Other Services: halls, catering 33

Products and Services


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COMBINED WITH OTHER COMPANY MANAGEMENT ACTIVITIES

(Corporate Management Model, Cooperative Dissemination and Manager Recruitment/Mobility)

Cooperative Leadership Programme In-depth training programmes

in cooperative leadership competencies Teamwork Skills Programme,

basic and advanced Personalised support

(tutoring, coaching)

Programme or Corporate Bodies(Board o Directors and Social Council)

Cooperative Education (Corporate bodies,managers and members)

Experts Course in Cooperative Education Onboarding Programme or new

members Onboarding Programme or

new managers

Organisational culture survey Qualitative cultural diagnosis Leadership profile development Definition o the desired culture

and/or values People management system

coherence review 180 or 360 leadership profile

assessment Cultural development project

Executive MBA IKAS Programmes or Executives (Sales Managers,

Human Resources Managers,Finance Managers, Chairpersons)

Expert lectures or managers

OTHER SERVICES

Supplier/trainer identification International accompaniment at developing branches:

cultural, managerial and leadership-oriented

HALLS and CATERING SERVICES

Catering (meals, working breakasts) Halls (meeting rooms, conerence halls)

COOPERATIVETRAINING

LEADERSHIPand TEAMWORK

CULTURALDEVELOPMENT

MANAGEMENTDEVELOPMENT

PRODUCTS and SERVICES


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EXECUTIVE MBA 2013-2014 05

IKAS 2013-2014 06

Programmes or Heads o Units 07

Expert Lectures or Managers 08

Management Development


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EXECUTIVE MBA 2013-2014

OBJECTTo promote management development and maximise participants potential through systemic vision and knowledge updating

in all areas o the company and its interrelations, and development o management and leadership skills. This Master is aimed atproessionals with relevant experience holding posts o responsibility in the organisation.

TAUGHT BYVarious trainers, depending on the Area.

COURSE DURATION520 teaching hours (Fridays rom 9:00 a.m. to 6.00 p.m. and Saturdays rom 9:00 a.m. to 1.00 p.m.) plus two residential periodsrom Thursday to Saturday.

CONTENTIncludes the ollowing areas: Strategy, Marketing, Finance, Operations, Innovation and Intrapreneurship, Cultural management,

People management, Managerial and leadership skills development.

METHODOLOGYThis programme is characterised by the wide variety o educational methods used, which include lectures, class debates, casestudies, role playing and business games. The use o each methodology is geared to achieving specific goals, including knowledgeassimilation and quick transer o the knowledge to the working environment.

PRICE13.500 euros or 8.100 euros (or Corporation Cooperatives).

PLACEOTALORA.

CONTACTJuan Ignacio Aizpurua and Marian Uribarren.


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OBJECTTo acilitate ull integration o the participants within the Cooperative by providing a systemic vision o the general work carried out

within the organisation, while aiding the development o management skills in accordance with the Corporate Management Model.

The IKAS Programme is geared to qualified proessionals with potential or holding posts o responsibility.

TAUGHT BYDiferent trainers, depending on the Area.

COURSE DURATION185 hours (Fridays rom 9:00 a.m. to 6.00 p.m.).

CONTENTIncludes the ollowing areas: Strategy, Marketing, Cooperative Culture, People Management, Finance and Operations.

METHODOLOGYLecturing is combined with class debate and case studies.

PRICE2.000 euros.

PLACEOTALORA.


IKAS 2013-2014


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OBJECTTo update the knowledge and skills o the persons responsible or the diferent unctional areas o the organisation, encouraging

implementation o the new methods o action and promoting rapport and exchange o good practice between persons holdingsimilar posts o responsibility at diferent cooperatives.

TAUGHT BYDepends on the group being taught.

COURSE DURATION40 - 48 hours, in modules o 8 hours per week.

CONTENTThe course includes content o a transversal nature (common to all areas o the organisation) and specific content or the tasksthe programme is geared to.

METHODOLOGYExplanation o the new trends and developments, ollowed by working groups or analysing the advantages and the di cultieso their implementation and the most suitable strategies or putting them into practice.

PRICEVaries depending on the specific area in question.

PLACEOTALORA.

CONTACTMarian Uribarren.

PROGRAMMES for EXECUTIVES(Sales Managers, Human Resources Managers,

Finance Managers, Chairpersons)


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OBJECTTo share experiences and viewpoints on aspects o interest to the managers, and or them to identiy their role with regard to

each issue discussed.

TAUGHT BYProessionals o recognised prestige in each o the chosen subjects.

COURSE DURATION2 4 hour sessions, in either the morning or aternoon.

CONTENTVaried content, to cater or the current concerns o the managers.

METHODOLOGY

The most habitual ormat will be lectures ollowed by working groups in which the managers will participate directly, makingtheir own contributions. The session will conclude with pooling o findings and drawing up o a document containing the basicideas o the lecture and the conclusions drawn by the managers themselves.

PRICEVaries depending on the lecturer and duration.

PLACEOTALORA.

CONTACTYolanda Lekuona.

EXPERT LECTURES for MANAGERS


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10 Cooperative Leadership Programme

11 In-depth training programmes

in cooperative leadership competencies

12 Teamwork Skills Programme,

Basic and Advanced

13 Personalised Support

(tutoring, coaching)

Leadership and Teamwork


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COOPERATIVE LEADERSHIP PROGRAMME

OBJECT

To contribute to knowledge o the 8 competencies defined or the Cooperative leader (1- Shared vision, 2- Positivity, 3- Peopleand team development, 4- Innovation orientation, 5- Achievement orientation, 6- Customer orientation, 7- Integrity and 8-Cooperative behaviour model).

TAUGHT BYDiferent trainers, all specialists in the competency in question.

COURSE DURATION3 days, to study the 8 competencies.

CONTENTRole prominence, Building a shared Vision, Encouraging goal achievement,

Encouraging people and team development, Generating innovative environments, Generating positive environments, Generating en-vironments o confidence and integrity and Generating cooperative environments.

METHODOLOGYSel-assessment o cooperative leadership behaviours, reflection exercises, training exercises, examples, debates and reflec-tion, audiovisual materials, sel-learning materials, etc.

PRICEVaries depending on the ormat agreed on with the company and the size o the group.

PLACEOTALORA.

CONTACTIaki Idiazabal.


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IN-DEPTH TRAINING PROGRAMMESIN COOPERATIVE LEADERSHIP COMPETENCIES

OBJECTTo contribute to the in-depth development o the chosen Cooperative Leadership competency.

TAUGHT BYDiferent trainers, all specialists in the competency in question.

COURSE DURATIONFor each competency: 1 ull day + training exercises between sessions + 2 hal-day sessions, which may be accompanied byindividual coaching i the participant so desires.

CONTENT1) Shared vision: what a Vision is, creating a Vision, plan or making it a shared Vision.2) Positivity: positive thought, positive language, positive action, developing positivity as a team.3) People and team development: current versus desired team, steps or progressing.4) Innovation orientation: personal innovation, team innovation, innovation as a system.

5) Achievement orientation: defining and developing goals, incident/non-compliance management, learning.6) Customer orientation: creating satisfied customers, justiying change, selling is not an action but a process.7) Trust and Integrity: bases or trust, trusting in onesel and others, recovering trust, how to achieve integrity.8) Cooperative behaviour model: elements o meaning, the socio-business project, the cooperative leader, social transormation.

METHODOLOGYReflection exercises, training exercises, examples, audiovisual materials, sel-learning materials, etc.

PRICEVaries depending on the competency.

PLACE

OTALORA.



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OBJECTThis programme is geared towards natural teams belonging to the same organisation. The object o the basic programme is to im-prove the teams bonding, confidence and efectiveness, and the advanced programme provides more in-depth study o the aboveaspects, with special emphasis on approaching the di culties, problems and improvement areas put orward by each team.

TAUGHT BYThe Otalora team and network o collaborators.

COURSE DURATIONThe basic programme has a duration o 44 hours: 3 consecutive days (8 hours a day) plus 5 hal-days (4 hours) per month. Theadvanced programme consists o 6 hal-days (4 hours a day), making a total o 24 hours.

CONTENTThe course ocuses on the ollowing areas: Conversation as the key to leadership and teamwork; listening, a vital conversationalskill; speaking, styles and power o transormation; perect coordination o actions; emotionality in relation to management;

design o efective conversations.

METHODOLOGYTheory presentations alternate with practical sessions. Certain areas are debated and studied in depth through case studies,role-playing is used or skills training and personalised support is provided on request rom the interested parties.

PRICEVaries, as agreed with the company.

PLACEOTALORA or the Cooperative.

CONTACTIaki Idiazabal and Garbie Letona.

TEAMWORK SKILLS PROGRAMME BASIC and ADVANCED


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OBJECTTo be able to identiy the obstacles hindering proessional perormance and to design approaches to overcome them and achieve

more efectiveness in meeting the companys goals.

The course may be given either at an individual level or through team coaching.

TAUGHT BYThe Otalora team and network o collaborators.

COURSE DURATIONTo be defined with the interested parties.

CONTENTPersonalised design.

METHODOLOGYAdapted to the interested parties requirements.

PRICEVaries depending on the case.

PLACETo be determined.


PERSONALISED SUPPORT(TUTORING, COACHING)


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Organisational Culture Survey 15

Qualitative Cultural Diagnosis 16

Leadership Profile Development 17

Definition o the desired Culture

and/or values 18

People Management System

coherence review 19

180 or 360 Leadershipprofile assessment 20

Cultural Development Project 21

Cultural Development


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ORGANISATIONAL CULTURE SURVEY

OBJECTTo survey the status o three areas: 1) Management levers (leadership, people management systems, the team and the sense oa joint project). 2) The culture (constructive, passive, aggressive) and 3) People impact (satisaction, commitment, proactivity,emotional balance and extra-role perormance), measuring it in order to identiy which areas need working on to achieve a moreconstructive culture and better socio-corporate results.

COURSE DURATIONThe standard process has a duration o a month and a hal, with the ollowing stages: 1) Presentation o the areas to be measuredin the survey and the results expected. 2) Preparation o the survey. 3) Data gathering and processing. 4) First presentation othe results and suggestion gathering. 5) Second presentation o the results with recommendations or a plan o action.

METHODOLOGY

The survey uses a model based on the study o over 50 companies. This model establishes a correlation between the people im-pact (satisaction, commitment, proactivity, etc.) and the type o culture existing. The existing culture is also correlated with theleadership style, people management systems and whether a sense o a joint project exists or not among the workers. The surveyhas been simplified and made more operational, with all these areas being measured by means o 65 easy-to-answer questions.

PRICEVaries depending on the scope o the case in hand.

PLACEAt the Cooperative.

CONTACTYolanda Lekuona, Mikel Lezamiz and Zigor Ezpeleta.


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OBJECTTo complement the Organisational Culture Survey through qualitative input by a group o people rom the company, who are

interviewed.

COURSE DURATIONThe standard process lasts approximately a month and a hal, with the ollowing stages: 1) Initial presentation (what the quali-tative input consists o, purpose, stages o the process). 2) Interviewee selection. 3) Conducting and processing the interviews,and 4) Presentation o results.

METHODOLOGYConducting individual interviews and presenting a report.



CONTACTYolanda Lekuona, Mikel Lezamiz and Zigor Ezpeleta.

QUALITATIVE CULTURAL DIAGNOSIS


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OBJECTTo define the competencies or skills the cooperative considers to be o key importance or its organisations managers and exe-

cutives, with the aim o developing the constructive cooperative culture.

FACILITATORSIaki Idiazabal, Zigor Ezpeleta, Yolanda Lekuona.

COURSE DURATIONThree hal-days. The course involves the ollowing: 1) Definition o leadership profile competencies. 2) Definition o the beha-

viours associated with each competency, and 3) Validating and establishing the next steps to be taken.

METHODOLOGYDiferent participative methodologies are used during the sessions (rounds, metaplan, small group debates).

PRICEVaries depending on the on the ormat agreed on with the Cooperative.

PLACEOTALORA.


LEADERSHIP PROFILE DEVELOPMENT


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OBJECTTo define the companys Values and their associated behaviours.

FACILITATORSZigor Ezpeleta and Yolanda Lekuona.

COURSE DURATIONTwo or three hal-days. The course involves the ollowing: 1) Definition o the Values and 2) Definition o the behaviours asso-ciated with each Value.

METHODOLOGYDiferent participative methodologies are used during the sessions (rounds, metaplan, small group debates).

PRICE

Varies depending on the ormat agreed on with the Cooperative.

PLACEOTALORA.


DEFINING the DESIRED CULTURE and/or VALUES


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OBJECTTo review the Cooperatives people management policies and people management systems (in-house communication, recruitment

and promotion, remuneration, perormance management and training) in accordance with its Values, to establish whether thesesystems are coherent with the Values.

FACILITATORSYolanda Lekuona.

COURSE DURATIONTwo or three hal-days. The course procedure is as ollows: 1) Getting to know the existing systems and 2) Analysing the cohe-rence o each system and suggestions or improvement or change.

METHODOLOGYPresentation and questioning methodology is used in the sessions, and a final report is drawn up.


PLACEOTALORA or in-company.


PEOPLE MANAGEMENT SYSTEM COHERENCE REVIEW


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OBJECTIn accordance with the leadership profile the Cooperative wishes to develop, an ad hoc assessment questionnaire is drawn up and

a 180 or 360 assessment o the selected managers is organised and conducted.

FACILITATORSYolanda Lekuona.

COURSE DURATIONApproximately one and a hal months, divided into 5 stages: 1) Studying the profile, creating the questionnaire and adaptingthe computer system. 2) Selecting persons or assessment and assessors, and notiying o the process. 3) Carrying out the as-sessments, using online sotware. 4) Drawing up the individual reports. 5) Delivery o the assessment results by the Otalora stafor the Cooperative staf, as preerred.

METHODOLOGY

Online sotware is used to acilitate introduction o the assessments and to guarantee confidentiality.Both the 180 and the 360 assessments may be conducted, with an identifier being assigned to each person so that the reportis marked with the identifier instead o name and surname. Measurement o the persons leadership style impact with respect tothe type o culture they generate in their environment may be added to the report.

PRICEVaries depending on the number o people assessed.



180 or 360 LEADERSHIP PROFILE ASSESSMENT


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OBJECTTo achieve the desired cultural development through a project.

CONSULTANTS AND TRAINERSVarious specialists in the ollowing fields: cultural development, values, belies, leadership, teamwork, shared projects andpeople management systems.

COURSE DURATIONVaries in each case.

STRUCTURE1) Quantitative diagnosis. 2) Qualitative diagnosis. 3) Definition o the cultural plan. 4) Commitment. 5) Implementation o thecultural plan. 6) Consolidation and maintenance.

METHODOLOGYStructured method and use o tools or: diagnosis, defining the desired culture and group behaviours, solving dilemmas, identi-ying symbols, action and metrics plan.Training programmes or developing a healthy, constructive culture, leadership and teamwork.

PRICEVaries depending on the case.

PLACEOTALORA.


CULTURAL DEVELOPMENT PROJECT


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Basic Programme or Board o Directors 23

Phase II Programme or Board o Directors 24

Basic Programme or Social Council 25

Phase II Programme or Social Council 26

Cooperative Leadership Phase II Programme

or Managers and Top Executives 27

Basic Programme or Members 28

Phase II Programme or Members 29

Advanced Cooperativism Course 2013-2014 30

Onboarding Programme or New Members 31

Onboarding Programme or New Managers 32

Cooperative Training


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OBJECTTo strengthen the cooperative identity, implementing the basic cooperative principles o the Mondragn Cooperative Experience

(MCE) and studying the unctions o the system it belongs to and the basic business concepts.

TAUGHT BYJuan Ignacio Aizpurua and team o collaborators.

COURSE DURATION24 hours (3 days, 8 hours a day), or 2 days i the participants have already received the Cooperative Training Course as members.

CONTENT1) Social transormation project, Keys to the MCE, Cooperative Principles and Evolution o the Sense o Cooperativism.2) Cooperative regulatory ramework, Internal organisation o a cooperative: Corporate and management bodies, Duties o the

Board o Directors, Financial ramework and MONDRAGONs corporate structure and tools or inter-cooperation.

3) Analysis o financial statements, Economic and financial position o the company, Business Plan and Control.

METHODOLOGYPresentations and videos, exercises and group work, debate and reflection.

PRICE450 euros per person (minimum group size: 10 people).

PLACEOTALORA.


BASIC PROGRAMME for BOARD OF DIRECTORS


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OBJECTTo encourage the sense o belonging to a cooperative culture, or the participants to reflect on their role as representatives

in strengthening the cooperative culture, and to ocus on institutional involvement and its role in boosting this culture anddevelop attitudes and behaviours. To promote the shared socio-business project and develop attitudes and behaviours as a membero the Board o Directors and the Cooperative.

TAUGHT BYOtalora and team o collaborators.

COURSE DURATION24 hours (3 days, 8 hours a day).

CONTENT1) Introduction and context. 2) Elements o the sense o cooperativism at present. 3) Shared socio-business project. 4) Institu-

tional involvement: On a cooperative level. 5) Generating positive environments. 6) Facilitating innovative environments.7) Achievement orientation. 8) Institutional involvement: On a cooperative authority and individual level. 9) Social transor-mation and 10) Future elements o the sense o cooperativism.

METHODOLOGYPresentations and videos, exercises and group work, debate and reflection.

PRICE6.000 euros per program (minimum group size: 10 people).

PLACEOTALORA.


PHASE II PROGRAMME for BOARD OF DIRECTORS


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OBJECTTo reinorce the cooperative identity, implementing the MCEs basic cooperative principles, and awareness o the work done by

the body it belongs to and the basic business concepts.

TAUGHT BYJuan Ignacio Aizpurua and team o collaborators.

COURSE DURATION24 hours (two 8-hour days and two 4-hour days); 2 days only i the participants have already attended the Cooperative TrainingCourse as members.

CONTENT1) Social transormation project, Keys to the MCE, Cooperative principles and Evolution o the sense o cooperativism.2) Cooperative regulatory ramework, internal organisation o a Cooperative: Organisational and Management Units, duties o

the Board o Directors, Financial ramework and MONDRAGONs corporate structure and tools or inter-cooperation.3) Analysis o financial statements, Economic and financial position o the company, Business Plan and Control.4) Communication (Tips or giving a committee meeting).

METHODOLOGYBrie explanation o theoretical concepts, presentations and videos, exercises and group work, debate and reflection.

PRICE450 euros per person (minimum group size: 10 people).

PLACEOTALORA.


BASIC PROGRAMME for SOCIAL COUNCIL


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OBJECTTo encourage the sense o belonging to a cooperative culture, or the participants to reflect on their role as representatives in

strengthening the cooperative culture, and to ocus on institutional involvement and its role in boosting this culture and deve-lop attitudes and behaviours.

TAUGHT BYThe Otalora team and Huhezi-Lanki.

COURSE DURATION16 hours (2 days, 8 hours a day).

CONTENT1) Constructive/cooperative culture. 2) Institutional involvement. 3) Work on the relationships between corporate bodies, com-munication channels, committee meetings. 4) Cooperative leadership or members o the Board o Directors: sel-assessment o

cooperative behaviours, teamwork capacity, responsible attitude and generation o cooperative environments. 5) Social trans-ormation. 6) Future elements o the sense o cooperativism.


PRICE5.400 euros per program (minimum group size: 10 people).

PLACEOTALORA.


PHASE II PROGRAMME for SOCIAL COUNCIL


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OBJECTTo contribute to developing t he 7 competencies defined or the Cooperative leader (1- Future vision, 2- Positivity, 3- People

and team orientation, 4- Being a promoter o change and innovation, 5- Achievement orientation, 6- Integrity and 7- Coopera-tive behaviour model), at both basic and advanced level.

TAUGHT BYSpecialist trainers, depending on the competency.

COURSE DURATIONBasic training: 3 days to study the 7 competencies.In-depth training: 1 ull day or each competency, plus training exercises and two hal-day ollow-up sessions, which may beaccompanied by individual coaching i the participant so desires.

CONTENT

Sel-awareness stage, Role prominence, Generating positive environments, Building a shared vision, Encouraging goal achievement,Encouraging people and team development, Generating innovative environments, Generating environments o confidence andintegrity and Generating cooperative environments.

METHODOLOGYSel-awareness test + Sel-assessment o cooperative leadership behaviours, reflection exercises, training exercises, examples,debates and reflection, audiovisual materials, sel-learning materials.

PRICEVaries depending on the duration.

PLACEOTALORA.


COOPERATIVE LEADERSHIP PHASE II PROGRAMMEfor MANAGERS and TOP EXECUTIVES


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OBJECTTo raise awareness o the cooperative identity and to strengthen it, implementing the basic cooperative principles o the MCE,

to understand the Cooperative as an element o social transormation and the keys to the MCE, to reflect on the evolution o thesense o cooperativism and to establish uture elements o the same.

TAUGHT BYJuan Ignacio Aizpurua and team.

COURSE DURATION1 day (8 hours).

CONTENT1) The cooperative: Social transormation project, keys to the MCE and Cooperative principles.2) Evolution o the sense o cooperativism.

METHODOLOGYBrie explanation o theoretical concepts, presentations, videos, debate and reflection.

PRICE1.450 euros or the course (minimum group size: 15 people).

PLACEOTALORA and/or at the Cooperative.


BASIC PROGRAMME for MEMBERS


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OBJECT1) To encourage the eeling o cooperativism in the cooperative members.

2) To eel part o the shared socio-business project.3) To work on the area o institutional involvement.4) To make an in-depth study o attitudes and behaviours within a cooperative project.5) To reflect on the current situation and what the cooperative can contribute to society.6) To define uture elements o the sense o cooperativism.

TAUGHT BYJuan Ignacio Aizpurua and the Huhezi-Lanki team.

COURSE DURATION1 day (8 hours).

CONTENT1) Elements o the sense o cooperativism at present. 2) Shared socio-business project. 3) Institutional involvement.4) Cooperative behaviours. 5) The real situation and uture elements o the sense o cooperativism.

METHODOLOGYBrie theoretical explanation, presentations, videos, debate and reflection.


PLACEOTALORA and/or at the Cooperative.


PHASE II PROGRAMME for MEMBERS


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OBJECTThe strategic objective o this course is to train reerential persons who will strengthen cooperative revitalisation strategies.The challenge consists firstly o training a large number o people on the management staf o our cooperatives with an up-dated, rigorous base o knowledge, and secondly o providing them with a series o resources so that they can carry out their

work more consistently (coherent decision-making, analysing the diferent socio-business aspects o the cooperative, ostering,promoting, proposing, motivating, etc.) within the institution itsel and also in its environment.

TAUGHT BYOtalora, Huhezi-Lanki, proessionals specialising in cooperative areas and participation, and persons with wide experience inposts o responsibility in the corporate and management bodies.

COURSE DURATION 110 teaching hours.

CONTENT1) Processes o change in todays world. 2) The Mondragn Cooperative Experience: origins, historical evolution and basic prin-

ciples. 3) The external dimension o cooperativism: social transormation and community development. 4) The internal dimensiono cooperativism: democracy and involvement rom the cooperative perspective. 5) The person within the cooperative organisation:the cultural, psychological and motivational dimension.

METHODOLOGYCombination o spaces or knowledge, spaces or reflection and debate and spaces or sharing experience and practical first-hand accounts rom people with long-standing experience in the cooperative field.

PRICE4.200 euros per person.

PLACE

OTALORA.

CONTACTJuan Ignacio Aizpurua (Otalora).

ADVANCED COOPERATIVISM COURSE2013-2014


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OBJECTTo encourage socio-corporate integration and involvement o newly-recruited cooperative members, to provide an encouraging

and motivating welcome to the new recruits and help t hem assume the cooperatives principles and values.

TAUGHT BYJuan Ignacio Aizpurua, Mikel Lezamiz and a cooperative proessional.

COURSE DURATION16 hours, divided between the cooperative and Otalora.

CONTENT1) Cooperativism and the MCE, Cooperative Principles and Values. 2) Organisational Structure o a Cooperative/corporate bodiesand duties, members rights and obligations and the financial system (at Otalora). 3) Lagun-Aro 4) History o cooperatives andthe Cooperative project and history o the Group or Division (at the Cooperative).



PLACEOTALORA and Cooperative.


ONBOARDING PROGRAMME for NEW MEMBERS


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OBJECTTo encourage the newly-recruited managers integration within the cooperative, to provide an encouraging and motivating

welcome or the new managers and to help them assume the cooperatives principles and values.

TAUGHT BYCorporate Centre Directors and the Otalora team.

COURSE DURATION8 hours.

CONTENT1) Knowledge o the corporate structure and services, rom the Corporate Centre. 2) Knowledge o the cooperative society(organisational structure, corporate and management bodies and their duties). 3) Corporate Management Model, Sel-assessment and Action plans. 4) Concepts o the constructive/cooperative culture and cooperative leadership, and a message

rom the Chairman o the General Council.

METHODOLOGYBrie explanation o theoretical concepts, presentations, videos, debate and reflection.

PRICESubsidised by the Corporate Centre.

PLACECorporate Centre and OTALORA.


ONBOARDING PROGRAMME for NEW MANAGERS


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34 Classrooms

35 Classroom hire prices

36 Restaurant service

Other Services


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CLASSROOMS

Otalora ofers a variety o classrooms or carrying out diferent types o training, meetings or events. They have a quiet, peaceulatmosphere encouraging reflection and creativity.

All the classrooms are equipped with technology resources (laptop computer, projector, WiFi internet connection, flip chart,whiteboard) and can be adapted to diferent uses.

OTALORA I

OTALORA II

CLASSROOM AREA CAPACITY (U-shape arrangement)

UDALAITZ 70 m2 (multi-purpose) 20

1.1 40 m2 16

2.1 44 m2 16

MURU 30 m2 (meeting room) 10

1.2 44 m2 14

2.2 44 m2 20

BESAIDE 110 m2 (multi-purpose) 44 (U), 80 (rows), 64 (round tables)

1.3 88 m2 26

2.3 88 m2 42

KURTZEBARRI 40 m2 (multi-purpose) 12


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CLASSROOM HIRE PRICES

CLASSROOM 2.3 MURU ROOM UDALAITZ ROOM

CLASSROOM FULL DAY HALF DAY

Up to 10 people 151 85

2.3 446 243


BESAIDE 600 350


NOTE: Cofee, tea, water, cakes and ruit are included.


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IKAS 2011-2012

WHO CAN USE THE OTALORA CATERING SERVICE?All the cooperative members can use the Otalora catering service, or proessional use. Business lunches, client lunches, lunches

with a view, lunches with suppliers, retirement parties, etc.

WHAT IS OFFERED?We ofer an extensive set menu, or special menus (prior booking required).The set menu costs 15 + VAT.The special menus each have a separate price and must be booked in advance.

HOW MANY DINING AREAS ARE THERE?Otalora has two dining areas: one large room seating 64 (who can be divided into groups)and another room seating 30.

WHAT ARE THE OPENING HOURS?

Meals are served rom 1.00 to 3.00 p.m.

BOOKINGSFor bookings,please contact Oibar Elorza.Tel: 943 [email protected]

RESTAURANT SERVICE

LUNCHESRESTAURANT


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B Aozaraza, n2

20550 Ar et xa ba le ta (Gipuzkoa)Tel.: 943 71 24 06 Fax: 943 71 23 [email protected]

www.otalora.com


Documents

Otalora Courses 2013