OTM Support Issues

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OTM Support Issues

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Training Resources:Note 796594.1 - Oracle Transportation Management and Global Trade Management Version 6.x Documentation and Training Resources Installation:Note 1081306.1 - Oracle Transportation Management Key Fixes for 6.x Note 549353.1 - What Is The Recommended Procedure For Cloning An OTM Instance Note 1470952.1 - Installing Cumulative Updates, Roll Ups and One-Off Patches for OTM Version 6.x Note 1506523.1 - Oracle Transportation Management and Global Trade Management Version 6.3 and 6.3.x Installation Notes and Updates Note 1506143.2 - Installation and Migration Assistant: Oracle Transportation Management (Search Helper) Troubleshooting:Note 757726.1 - What Version of OTM am I Running? (Version, CU and RU Level)? Note 562677.1 - Guide to Troubleshooting Shipment Planning Issues Note 562686.1 - How To Turn On/Off Logging Options in OTM and Log Collection Note 387267.1 - Troubleshooting Oracle Transportation Management Issues - What To Turn On In The Logs. Note 1443933.1 - Collecting Configuration Data Requested by Oracle Support (OTM) Performance:Note 887885.1 - What to Collect When Performance Problems Start to Exist in OTM? Note 1519887.1 - How to Use the qdlogs.pl Script to Collect Data for Service Requests for Oracle Transportation Management Note 562688.1 - OTM Performance Slowed - How to Check Enabled Logging Note 467668.1 - Gathering Database Statistics for Oracle Transportation Management Note 562693.1 - Troubleshooting Object Lock / Time Out Problems in OTM Note 566788.1 - How to Create Thread Dumps for the OTM Application Integration:Note 562818.1 - How to Retrieve the Integration XML (Transmission in OTM) and Transmission Report for Integration In or Out of OTM? Note 761437.1 - About Oracle Transportation Management Integration with Oracle E-Business Suite R12.1.1 Note 1077428.1 - About Oracle Transportation Management Integration with Oracle E-Business Suite R12.1.3 Note 422828.1 - OM-OTM Integration: Cheat Sheet Working with Support:Note 564895.1 - OTM One-Off Patch Procedures and Policies Note 727897.1 - Oracle Transportation Management (OTM) Enhancement Request Procedure Note 1071023.1 - Requesting Physical Shipment or Download URL for Software Media Note 419522.1 - Oracle Transportation Management Customization Support Policy