Outdoor Radiant Gas Heater TGH34PL

Manual # P80196005A - Date:2017/03/08

DANGER! !1.2.3.

If you smell gas:Shut off gas to the appliance.Extinguish any open flame.If odor continues, keep away from theappliance and immediately call your gassupplier or your fire department.

WARNING! !Improper Installation, adjustment,alteration, service, or maintenance cancause property damage, injury or death.Read this operating and assemblyinstruction thoroughly before installingor serving this heater.

WARNING! !FOR OUTDOOR USE ONLY.THIS APPLIANCE MUST NOT BEINSTALLED OR USED INDOORS.

Appliance is to be protected from rain.

OPERATION, INSTALLATION AND MAINTENANCE MANUAL

Outdoor Radiant Gas Heater TGH34PLModel No.

Table of Contents

Primary Safety Warnings.................................................................................................................3-6

Product Overview..................................................................................................................................7

Part Diagrams and Lists..............................................................................................................8-10

Assembly Instructions......................................................................................................................11-12

Use and Care Instruction.....................................................................................................................13

Lighting Instruction.................................................................................................................................14

Troubleshooting.....................................................................................................................................15

Cleaning and Maintenance..............................................................................................................15

Warranty Terms....................................................................................................................Back Cover

Important: Use only Thermofilm replacement parts. The use of any part that is not a Thermofilm replacement partcan be dangerous and void your product warranty. Keep this Instruction Manual for convenient referral and for partreplacement.

You need to contact Thermofilm Australia Pty Ltd17 Johnston Court, Dandenong South, Victoria 3175, Australia

Telephone: (03) 9562 34558:30am-5:00pm Mon-Fri (EST)Email: [email protected]

To obtain the correct replacement parts for your gas radiant heater, please refer to the part numbers in this partslist. The following information is required to ensure you receive the correct parts:1. Model and Serial Number (see label on the heater)2. Part Number3. Part Description4. Quantity of parts needed

For the repair or replacement parts

mailto:[email protected]

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1. This appliance must be used only for outdoor areaand shall not be used in a building, garage or anyother enclosed area. This appliance must not beinstalled or used indoors. This appliance must beplaced on level firm ground. This appliance shall onlybe used in an above ground open-air situation withnatural ventilation, without stagnant areas, wheregas leakage and products of combustion are rapidlydispersed by wind and natural convection.

2. Any guard or other protective device removed forservicing (conducted by an authorized person) mustbe replaced before operating the heater.

3. Do not install in very windy locations. Do nottransport or move the heater while it is operating.

4. Children and adults should be alerted to thehazards of high surface temperatures and shouldstay away to avoid burns or clothing ignition.

5. Children should be carefully supervised when theyare in the area of the heater.

6. Clothing or other flammable materials should notbe hung from the heater or placed on or near theheater.

7. Do not perform maintenance until heater has beenturned off, and heater has cooled to room temperature.

8. Do not expose the burner to water or moisture. Theappliance must be protected from rain.

9. Do not use the heater if any parts are damaged byexposure to water until the appliance is inspected orrepaired by an authorized service person.

10. The installer is to ensure that the requirementsof the local authority, local gas fitting regulations,municipal building codes, and any other relevantstatutory regulations are carried out.

11. Certain materials or items, when stored under ornear the appliance, will be subjected to radiant heatand could be seriously damaged.

12. All leak tests should be done with a soapsolution. Never use an open flame to check for leaks.

WARNING !!13. Do not use the heater until all visible gasconnections have been leak tested.Never test for leakswith an open flame. Prior to first use, at the beginning ofeach season, or every time your LP Gas Cylinder ischanged, you must check for gas leaks.

14. The radiant heater is NOT intended to beinstalled on recreational vehicles or boats.

15. Do not attempt to alter the unit in any manner.

16. Do not paint any surface of the heater or reflector.

17. Burner and circulation air passageways of theheater must be kept clean. Frequent cleaning may berequired as necessary.

18. Check the heater immediately if any of thefollowing occurs:- The heater does not reach temperature.- The burner makes popping noise during use (a slightnoise is normal when the burner is ignited orextinguished).

19. This appliance is not intended for use by youngor infirm person unless they have been adequatelysupervised by a responsible person to ensure thatthey can use the appliance safely.

20. Check for damage to the appliance regularly. Ifdamage to the appliance is suspected, discontinueuse immediately and contact the supplier or qualifiedperson for repair.

21. Avoid inhaling fumes emitted from the heater'sfirst use. Smoke and odour from the burning of oilsused in manufacturing will appear. Both the smokeand odour will dissipate after approximately 30minutes.

22. Storage of an appliance indoors is permissibleonly if the cylinder is disconnected and removed fromthe appliance.

23. Do not store a spare LP gas cylinder under or nearthis appliance.

24. The heater head angle retaining pin must beinserted if transporting the heater to ensure nodamage occurs during transit.

WARNING !!

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Do not store or use flammable liquids or vapors inthe vicinity of this appliance.

An LPG cylinder not connected for use shall not bestored in the vicinity of this appliance.

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DANGER! !

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IMPORTANT!READ THIS MANUAL CAREFULLY beforeinstalling or operating this product.

Failure to comply with these instructions couldresult in a fire or explosion that could causeserious bodily injury, death or property damage.

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DO NOT PLACE ARTICLES ON OR AGAINST THISAPPLIANCE.

DO NOT USE OR STORE FLAMMABLEMATERIALS NEAR THIS APPLIANCE.

DO NOT SPRAY AEROSOLS OR FLAMMABLEMATERIALS IN THE VICINITY OF THIS APPLIANCEWHILE IS IN OPERATION.

IMPORTANT! !

Grill Information Center: FREE HELPThermofilm Australia Pty Ltd is the expert onthis product and trained to help you with:

17 Johnston Court, Dandenong South,Victoria 3175, Australia

Telephone: (03) 9562 34558:30am-5:00pm Mon-Fri EST

Email: [email protected]

Assembly QuestionsHeater OperationReplacement of Damaged or Missing parts

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OUTDOOR AREAS SAFETY APPLIANCE LOCATIONS

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This appliance is for outdoor use only.

This appliance must be placed on level firm ground.

This appliance shall only be used in an above ground open-air situation with natural ventilation, without stagnant areas,where gas leakage and products of combustion are rapidly dispersed by wind and natural convection.

Any enclosure in which the appliance is used shall comply with one of the following:

1. An enclosure with walls on all sides, but at least one permanent opening at ground level.2. Within a partial enclosure that includes an overhead cover and no more than two walls.3. Within a partial enclosure that includes an overhead cover and more that two walls, the following shall apply:- At least 25% of the total wall area is completely open.- At least 30% of the remaining wall area is open and unrestricted.- In the case of balconies, at least 20% of the total wall area shall be and remain open and unrestricted.

The following diagrams are examples of outdoor areas.These same principles apply to any other shaped area.

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LPG CYLINDER USE AND SAFETYFOR YOUR SAFETY

LPG CYLINDER USE AND SAFETY HOSE AND REGULATOR SAFETYClose LPG cylinder valve whenever the heateris not in use.

This heater is for outdoor use only. The LPGgas cylinder must be disconnected when theheater is not in use for prolonged periods. Ifthe heater is to be stored indoors, you mustremove and store the LPG gas cylinderoutdoors. Store in a well ventilated area andout of reach of children,

The heater is designed for use with a 9KGLPG cylinder. Do not connect the heater toLPG cylinder exceeding this capacity.

The gas cylinder should be filled by areputable gas dealer, or exchanged at areputable cylinder exchange outlet.

Always keep cylinder in an upright position.Always close the cylinder valve when theheater is not in use.

Do not subject the gas cylinder to excessiveheat.

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The regulator and hose assembly supplied withthe heater are suitable for liquefied petroleumgas.

A gas regulator adjusted to have and outletpressure of 2.75 kpa is supplied for connectionto the LPG cylinder. The regulator and hoseassembly supplied with the heater must beused. Replacement regulators and hose assem-blies must be those specified by the appliancemanufacturer.

When connecting the hose and regulatorassembly to the gas cylinder, take care toavoid unnecessary twisting of the flexible hose.After the assembly has been secured, turn onthe gas and check for leaks by brushing asoap and water solution over all connections.The presence of bubbles will indicate a gasescape. DO NO TEST FOR GAS ESCAPESWITH AN OPEN FLAME.

If you are unable to correct the leak bytightening the connections, turn off the gas andcontact your place of purchase immediately.

Always ensure the patio heater is kept awayfrom flammable materials and the gas cylinderclear of any heat source.

When changing over from an empty gascylinder to a full one, make sure this proce-dure is carried out in a flame-free atmosphere.

Inspect the gas hose before each use andwhen replacing the gas cylinder. If the hose iscracked, cut, abraded or damaged in any way,the heater must not be operated. The hosemust be replaced if damaged or when statutoryconditions require it. Contact your place ofpurchase if uncertain.

The hose and regulator should be disconnectedfrom the cylinder when the heater is not inuse. DO NOT DISCONNECT THE GAS HOSEFROM THE APPLIANCE.

The hose assembly must be replaced prior to theappliance being put into operation if there is evidenceof excessive abrasion or wear, or if the hose isdamaged. The replacement hose must be purchasedfrom Thermofilm Australia Pty Ltd.

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NEVER OPERATE THIS HEATER WITHOUTA REGULATOR.

DO NOT BYPASS THE SAFETY DEVICES.

DO NOT ATTEMPT TO CONVERT THEHEATER FOR NATURAL GAS USE.

FAILURE TO COMPLY WITH THESEINSTRUCTIONS COULD RESULT IN A FIREOR EXPLOSION WHICH COULD CAUSESERIOUS BODILY INJURY, DEATH ,ORPROPERTY DAMAGE.

DANGER! !ü

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PRODUCT OVERVIEWSpecification

This appliance must only be used in a well ventilatedarea. The following clearance should be followed:

The heater should not be installed:- Where heat ignition can cause damage to gas cylinders/lines- Near other combustible materials.- In open locations subject to rain.

Heater should be installed to allow adequate:- Clearance around air openings to combustion chamber.- Clearance from combustible material- Provisions for accessibility and clearance for combustion and ventilating air supply.

Installation Clearances

Dimension and Clearance Detail

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IMPORTANT 1 : MINIMUM CLEARANCES TO COMBUSTIBLE MATERIAL, FROM TOP 500mm, SIDE 1000mm, FRONT 1000mm, REAR 300mm.IMPORTANT 2 : ALWAYS LOCATE AND OPERATE HEATER ON A FLAT-LEVEL SURFACE.

Model Type

Model No

Gas Type

Test Point Pressure

Nominal Gas Consumption

Injector Size

Gas Cylinder Connection

Hose Connection

Net Weight

AGA Approval No.

Outdoor Gas Radiant Heater

Post

TGH34PL

5/8"-18UNF(3/8"SAE)

Propane

31.5 kg

8442 G

2.75 KPA

34 Mj/h

0.83mm*4

POL

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Hardware Pack For TGH34PL

Hardware Diagram for TGH34PL

Pan Head Screw M6x10mmQty. 31Part # S112M06102


PART # PART DESCRIPTION QTY PURPOSE OF PART

P06033002A Hardware Pack 1 For use in assembly of TGH34PL

S112M06102 Pan Head Screw M6 x 10mm 4 Install Base Brackets to Base

S112M06102 Pan Head Screw M6 x 10mm 3 Install Lower Post to Base

S112M06102 Pan Head Screw M6 x 10mm 4


S112M05102 Pan Head Screw M5 x 10mm 3 Install Head Deflactor to Head

S112M06102 Pan Head Screw M6 x 10mm 6 Install Post Connector to Upper Post

S112M06102 Pan Head Screw M6 x 10mm 6 Install Upper Post to Lower Post



Screwdriver 1

S112M06102 Pan Head Screw M6 x 10mm 2 Install Lower Post to Base

Already Installed in Base

Install Side Panels to Lower Post & Base

Install Real panel to Side Panel & Lower Post

Pan Head Screw M6x10mmQty. 2 (pre-installed)Part # S112M06102

Parts Diagram

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Parts List

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Important: Use only genuine Heatstrip replacement parts. The use of any part that is not a genuine Heatstripreplacement part can be dangerous and will also void your product warranty.

For the repair or replacement parts contact Thermofilm Australia Pty Ltd17 Johnston Court, Dandenong South, Victoria 3175, Australia

Telephone: (03) 9562 3455 8:30am-5:00pm Mon-Fri (EST) Email: [email protected] obtain the correct replacement parts for your gas radiant heater, please refer to the part numbers in this partslist. The following information is required to ensure you receive the correct parts:1. Model and Serial Number (see label on the heater)2. Part Number3. Part Description4. Quantity of parts needed

Key Description Part No Qty

1 Wheel P03351004D 22 Skid Pad P05518114I 43 Base P03351001D 14 Pedal P03351002D 15 Fixed Bracket P03351003D 26 Post - Rear, Lower P03351014D 17 Post - Rear, Upper P03351006D 18 Post - Front, Lower P03351015D 19 Post - Front, Upper P03351016D 110 Side Panel / Left P03351017D 111 Side Panel / Right P03351018D 112 Rear Panel / Upper P03351019D 113 Rear Panel / Lower P03351020D 114 Base Bracket P03351013D 215 Gas Cylinder Strap P04016001E 116 Protective Guard P03351021D 117 Name Plate P00408001A 118 Heat Deflector P03351022D 119 Burner Assembly P02005035D 419a Burner Holder P020110804 320 Manifold assembly Y0060860 121 Gas valve P03253001F 122 Control Knob P03438031V 123 Tilt switch P05380005A 124 Tilt switch bracket P03351033D 125 Tilt switch wire P02616078E 126 Thermocouple and Electrode Assembly Y0040019 127 Thermocouple wind shield P033510234 128 Thermocouple Bracket P033510244 129 Bowl Bracket, Left P033510254 130 Bowl Bracket, Right P033510264 131 Head Bowl P03351027D 132 Head Assembly Bracket P03351028D 133 Burner Assembly Frame P03351029D 134 Burner Bracket, Upper P033510304 135 Burner Bracket, Lower P033510314 136 Burner Bracket, Side P033510324 237 Gas pipe, Inlet P03720004A 138 Gas pipe, Burner P03720005A 139 Gas connector 5/8" P03901060A 140 Regulator with hose P03640009A 1

Hardware Pack P06033002A 1Operator's Manual P80196005A 1


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Assembly InstructionsCAUTION: To assemble this heater, you should obtain assistance from another person when handling the larger, heavierpieces.

Install the Lower Post

Install Side Panels

Install Head Deflector

Place two Side Panels onto the Base.Install the Left Side Panel to the Lower Post using 2Pan Head Screws M6x10mm. Install the Left Side Panelto the Base using 3 Pan Head Screws M6x10mm.Repeat the same procedure for the Right Side Panel, thentighten all the screws securely.

Install Head Deflector to the Head Assemblyusing 3 Pan Head Screws M5x10mm, then tightenall the screws securely.

Pan Head Screw M6x10mmQty. 3 + 2 (pre-installed)Part # S112M06102



Install Base Brackets(Optional for fixed installation)Remove all the packing materials.Position the Base as shown.Install two Base Brackets to the Base using 4 Pan HeadScrews M6x10mm, then tighten all the screws securely.


Loosen the 2 pre-installed screws(See "AA") on the Base half way.Attach the Lower Post to the Base by matching the slotted holeson the Lower Post into the screws on the Base. Next, attach 3 PanHead Screws M6x10mm, then tighten all the screws securely.

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Assembly Instructions

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With the help of your assistant, insert the heaterUpper Post assembly to the Lower Post, make surethe insection of gas hose and regulator.Install the Upper Post assembly to the Lower Postassembly using 6 Pan Head Screws M6x10mm, thentighten all the screws securely.

Install the Upper Rear Panel to the Lower Post using2 Pan Head Screws M6x10mm.Install the Upper Rear Panel to the Side Panels using4 Pan Head Screws M5x10mm, then tighten all thescrews securely.Place the Lower Real Panel in position over the gasbottle enclosure area.

Install Upper Post

Install Rear Panels




Install Post ConnectorLay Heater Upper Assembly on a non-abrasive surface (carton or table).Insert the Post Connector to the Upper Post and attach 6 Pan Head ScrewsM6x10mm, then tighten all the screws securely.


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USE AND CARE INSTRUCTIONS

Never test for leaks with an open flame. Prior to first use, at the beginning of each season, or every timeyour LP Gas Cylinder is changed, you must check for gas leaks. Follow these three steps:

Check for Gas Leaks

WARNING !Failure to read and follow the Use and CareInstructions could result in a fire or explosionthat could cause serious bodily injury, deathor property damage.

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Make a soap solution by mixing one part liquid detergent and four parts water.1.

1 part liquid detergent

4 parts water

2. Turn the heater Control Knob to the full OFF position, then turn on gas at source.

OpenOFF

3. Apply the soap solution to all visible gas connections. If bubbles appear in the soap solution theconnections are not properly sealed. Check each fitting and tighten or repair as necessary.

WARNING !!If you have a gas leak that cannot be repairedby tightening, turn off the gas at the source,disconnect fuel line from your heater and call(03) 9562 3455 or your gas supplier for repairassistance.

Before each use, check all hoses for cracks, nicks, cuts,burns or abrasions. If a hose is damaged in any way,do not use your heater before replacing the hose withan authorized part from the Parts List. Also make sureall gas supply connections are securely tightened.

Familiarize yourself with the safety and Use and CareInstructions in this Manual. Do not smoke while lightingheater or checking gas supply connections.

Always light the heater standing to the side of theheater, never light the heater standing in front.

2. Push and turn the control Knob to . This will trigger a sparkto ignite the pilot burner. 3 to 4 attempts may be required.

3. Once the pilot flame is established, keep pressing theknob for 10 seconds to ensure that the burner remains lit.

4. If the burner does not ignite, turn gas off at source and turnControl Knob OFF. Wait at least 5 minutes for gas to clear, thenretry. If your heater still fails to light, turn the Control Knob andgas source OFF. Wait 5 minutes for gas to clear and thenconduct a gas leak test. If no leaks are detected, repeat thelighting procedure.

5. When the heater is not in use, please turn the controlknob to OFF and turn off the gas source.

Failure to replace a faulty hose, secure gas supplyconnections before proceeding to the LightingProcedures could result in a fire or explosion thatcould cause serious bodily injury, death, or propertydamage.

WARNING! !

LIGHTING INSTRUCTIONHeater Lighting Instructions

OFF

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1. Set Control Knob to OFF and open the LP Gas Cylinder valve.

Open LP Gas Cylinder

To light your gas heater by match, insert a match intothe Lighting Stick and follow steps 1 through 4 of theHeater Lighting Instructions. Then, light the matchand place the Lit match through the Protective Guardto the burner tile as shown below. Turn the ControlKnob to the setting and hold knob in 5-10 secondsto release gas then rotate the knob to . The Burnershould light immediately.

Manually Lighting Your Heater Using A Match

Control Knob

LP Gas Cylinder

Match

TURN ON THE HEATERPush and turn the control Knob to , and ‘click’ will be heard.

TURN OFF THE HEATERPush and turn the control Knob to OFF, and ‘click’ will be heard.

TROUBLE SHOOTING

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WARNING !!If the appliance still cannot be lit,contact (03) 9562 3455 for assistance.

WARNING! !Failure to comply with these instructions couldresult in a fire or explosion that could cause seriousbodily injury, death or property damage.

Keep heater area clear and free from combustiblematerials, gasoline and other flammable vapors andliquids.

Keep the ventilation openings of the cylinderenclosure cabinet free and clear of debris.

CLEANING AND MAINTENANCE

Before initial use, and periodically thereafter, we suggest youwash your heater using a mild soap and warm water solution.You can use a wash cloth or sponge for this process.

Never use abrasive cleaners, scrubbers or stiff wire brushesof any type on your heater. These will scratch painted surfacesduring the cleaning process.

Ensure the appliance is dried after cleaning to prevent rusting.It is recommended the heater be operated on high heat aftercleaning to ensure the appliance is dry.

Try this procedure:

Proper care and maintenance will keep your heater in top operating condition and prolong its life. Follow thesecleaning procedures on a timely basis and your heater will stay clean and operate with minimum effort.

CAUTION: Be sure your heater is OFF and cool before cleaning.

CLEANING EXTERIOR PAINTED SURFACES

Fault Causes Remedy

(a) Air in gas line Purge gas line

(b) Blockage in gas line Trace back and clear

(c) Igniter not sparking Repair lead, electrode, piezo or replace battery

(d) Cylinder turned off Turn on

(e) Cylinder empty Install full cylinder

(a) Poor gas supply Trace supply back to source, clear where necessary

(b) Gas control inoperative Inspect valve, rectify

(c) Insufficient gas Install full cylinder/rectify gas supply

(a) Check injector Clean if necessary

(b) Check gas pressure Adjust as required

(c) Check venturi for dust Clean if necessary

(d) Check burner ports for blockage Clean if necessary

Pilot or main burner will not light

Main burner will not light fully

Flame is yellow

WARRANTY TERMSThermofilm warrants to the original owner that HEATSTRIP products will be free from defects in materialsand workmanship for a period of 24 months from the date of purchase in accordance with the followingwarranty terms and conditions.

Provision of this warranty is subject to:

The HEATSTRIP products must be installed in accordance with the Installation Instructions and relevant gasand electrical standards and codes.The HEATSTRIP products must be maintained and cleaned according to instructions detailed in theInstallation Manual.There is no warranty expressed or implied with regard to capacity requirements. The selection of the unit orunits depends entirely upon the system design and capacities as determined by the purchaser.The customer has not repaired, opened or altered the product in any unauthorized manner.This warranty excludes damage to the product or components arising from circumstances outside the controlof Thermofilm, including, but not limited to, where the product is not used for intended purpose; where theproduct has been rectified in any way; incorrect installation; incorrect power supply; damaged caused duringdelivery; misapplication, misuse, abuse, vandalism, lack of maintenance or accident.The original invoice, including serial number are required for any claim made pursuant to the terms ofwarranty.Thermofilm is not liable for, and will not authorized repairs resulting from product not performing correctly asa result of being used in an environment where the ambient temperature and humidity are outside theoperating conditions specified for these items.Transportation charges involved in return of the product to the Thermofilm factory (or any other locationauthorized in writing by Thermofilm) is the sole responsibility of the customer.The following are not covered under this warranty1. Breakage of the burner tiles .2. Rust and or discoloration due to heat or corrosive environments3. Damage or failure due to incorrect installation of gas supply.4. Any damage or loss attributable to failure to provide adequate ventilation for the product as specified bythe manufacturer.Thermofilm does not participate in any site related costs or labour expenses incidental to replacement ofparts, repairing, removing, installing, servicing, transportation or handling of parts to complete products, andassumes no liability on parts repaired or replaced without written authorization. Thermofilm shall not be liablefor any default or delay in performance of its warranty obligations caused by any circumstances beyond itscontrol, including, but not limited to, judicial or government restrictions, strikes, fires, floods, abnormalweather conditions, delayed supply of components.

Should products be determined as damaged on arrival, immediately notify the transport company of thecondition and have them noted on the freight documents. If damage is discovered after unpacking, demandimmediate inspection by the transportation company and insist that a record of the damage is made on thefreight documentation.

The customer warrants using the product in accordance with:1. Any instructions provided to it by Thermofilm from time to time.2. All government and local regulations, including but not limited to all relevant gas electrical, environmentallaws and regulations governing the installation, storage, use, handling and maintenance of the goods.3. All necessary and appropriate precautions and safety measures relating to the installation, storage, use,handling and maintenance of goods.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You areentitled to a replacement or refund for a major failure and for compensation for any other reasonablyforeseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail tobe of acceptable quality and the failure does not amount to a major failure.

All warranty requests for repairs or replacements must be accompanied by a complete “Warranty Claim Form”available from Thermofilm, together with proof of purchase (and where possible, photos of the installation)and the heater returned to the place of purchase.

In the event of a warranty claim, the goods need to be returned to the distributor/retailer for repair replacement.

Contact Thermofilm Australia Pty Ltd17 Johnston Court, Dandenong South, Victoria 3175, AustraliaTelephone: (03) 9562 3455, Email: [email protected]

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Documents

Outdoor Radiant Gas Heater TGH34PL