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Outline The key findings What the SGA Summit did Smart City Amsterdam Some more detail on the disrupters Ecosystem of the Grid Distributed Generation and Storage Future of Transportation Renewable Economics Cost to Value • Summary 18/11/2015 Alex Cruickshank Consulting 1

Outline The key findings What the SGA Summit did Smart City Amsterdam Some more detail on the disrupters – Ecosystem of the Grid – Distributed Generation

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OutlineThe key findingsWhat the SGA Summit didSmart City AmsterdamSome more detail on the disruptersEcosystem of the Grid Distributed Generation and Storage Future of Transportation Renewable Economics Cost to Value Summary

18/11/2015Alex Cruickshank Consulting1The Five Disrupters What are the key energy grid or market disrupters to be addressed by the energy industry and customers? This is the question that the Smart Grid Australia (SGA) Board thought should be addressed. This is what they found. Alex Cruickshank ConsultingSGA International Summit 18 November 2015The future shape of the market18/11/2015Alex Cruickshank Consulting3

From CIGRE opening session August 20143The Key FindingsCustomers are the focusThere is a need to trial, build and experimentFlexibility, open access and interoperability are requiredTransportation will be a key componentStorage is an enabler

18/11/2015Alex Cruickshank Consulting4Customers are the focus The edge of the grid is now moving to the centre.Customer control and choice are the new focus Customers are able to access a wider range of providers and products. Collaboration between providers to meet customer needs will be important. Customers still want low cost, reliable supplyA large proportion of customers want a simple, cost effective solution. Customers are becoming trading partners.

18/11/2015Alex Cruickshank Consulting5There is a need to trial, build and experimentThe exact future state of the industry, the business models and path to the future are uncertain. The new approaches will need to start small and then scale up to meet customer demand. Will require flexibility by all involved. Collaboration between the customers, cities, industry and rule makers will be importantto both foster the new business models; andto provide access for new entrants.

18/11/2015Alex Cruickshank Consulting6Flexibility, open access and interoperability are requiredThe network remains central to supply in the near terms but must become a platform for competition, access and choice. This requires open access to information; true cost reflective tariffs; and efficient product pricing. To allow flexible bundling of services and allow customers to choose the services they require. Standards are still requiredthey must be minimal; and focused on supporting the business models.

18/11/2015Alex Cruickshank Consulting7Transportation will be a key componentThe direction and adoption of electric vehicles will impact the efficiency of the grid. How the forces of efficiency, technological advancement and driverless cars combine will determine the take up.The grid and providers will need to be able to support wide scale adoption of EVs.Network flexibility and capacity is an issue.Markets and trading arrangement will need to change. 18/11/2015Alex Cruickshank Consulting8Storage is an enablerUnlocks renewable energy allowing it to support the market and the grid.Allows more efficient products for customers.Assists the network providers to provide better, more efficient services to customers. The regulations surrounding storage need to balance customer needs with the development of the industry. 18/11/2015Alex Cruickshank Consulting9The SummitThe role of SGA is to foment discussion on key areas and bring international and national issues together.Start with an international focus, in this case Smart City Amsterdam.Five issues, five thought leaders and five rounds of discussionFollowing the Delphi approach.Issues work-shopped by SGA members.Thought leaders provided opening thoughts.Summary on the day and a report.18/11/2015Alex Cruickshank Consulting101011

Smart City Amsterdam - introductionSmart City Amsterdam key pointsThink global but act locallywork with the local community and municipality to get local change. start with small projects and then scale them using living labs.Change is a collaboration between citizens, businesses and governmentsa bottom up or pull approach.to identify viable projects that can work without subsidies.The SCA platform is openopen innovation, open knowledge and open data.Communications is a key underpinning technologyfibre to the home provides an open marketplace for innovative services and economic growth.The best city will be the city with the best Apps.

18/11/2015Alex Cruickshank Consulting12Ecosystem of the grid The customer is at the centre of the ecosystemonly 30% understand it. the balance want reliable service with minimal cost and effort. The nature of the connection is changingwe have both prosumers and passive users;the connection is becoming both a load and a supply with many to many interactions; and the customer will become a trading partner. There is a paradox of engagement where the customer wants to be more in control but may not want to put in the effortset and forget. Customers still want low cost, safe and reliable power.There is a trade-off between products and services and low cost, which some customers will explore. 18/11/2015Alex Cruickshank Consulting13Customer interest18/11/2015Alex Cruickshank Consulting14

Distributed Generation and StorageSupportive regulation is required to provide confidence for investors and to ensure the value is sharedenable customer choice, control and flexibility. Tariffs are importantcost reflective pricing that reaches the customer.customers must see the value of the alternatives. Collaboration will be important to remove roadblocks, align incentives, develop new business models and address the real problems. Advanced metering and open data will be essentialto allow the value and costs of products to be measured. The systems will need to allow for easy connection to the grid and the marketplace.Plug and Play using standards and protocols.

18/11/2015Alex Cruickshank Consulting15Participants discussed the topic under three steps: 1. Develop a common vision for the future (putting the customer at the centre); 2. Develop and map out an efficient, rational and orderly transition plan; and 3. Build it and they will come (Centre of Excellence). 15Future of TransportationThe future is electricwhen it becomes the normal mode of transportation is anyones guessnew opportunities will open up as technology develops Storage and charging facilities are likely to be key factors for adoptionsome countries already provide assistance. Convergence of EV and self-drive and shared carsthe drive for EVs and other forms of transport comes from many directions. Interaction with the gridwhen will the grid be mobile ready?we cannot be passive.must address the issue to avoid problems. Government regulation will be importantmust recognise the changing nature of transport to a shared/common resource. SGA can play a lead role to align the industry and use local governments as a partner.

18/11/2015Alex Cruickshank Consulting16Renewable Economics The grid as the platform for market and value exchangeThe connection point becomes an exchange point for the buying and selling of energy. Recovering sunk costs will be an issueneed flexible pricing and to maintain relevanceincentives for transformation. The edge of the grid is now the primary focus and is pushing into the centre for attention. The issue of customer devices and network devices is emergingwho has precedence, who can manage. Partnerships will be importantcombined selling of services

18/11/2015Alex Cruickshank Consulting17Cost to ValueCustomers assume reliable supply at the right voltage.Will this change to being a negotiable service?Customers will value choice, control and flexibilityThey also want to save money.To do the Jobs to be doneheating/cooling lighting, cooking and the things that are essential to modern lifethe customers may want choice or full service.Unbundled services with true costs are the building blocks that allow pricing on real value. Businesses need to offer the combinations that meet the customers needsincluding the need to not be bothered by it all.

18/11/2015Alex Cruickshank Consulting18Refer to the customer interest slide under Ecosystem of the Grid slide 1318Cost to value18/11/2015Alex Cruickshank Consulting19

Accenture, Actionable insignts for the New Energy ConsumerRefer also to Network Transformation Roadmap by CSIRO and their segmentation19SummaryCustomers are the focusThere is a need to trial, build and experimentFlexibility, open access and interoperability are requiredTransportation will be a key componentStorage is an enabler18/11/2015Alex Cruickshank Consulting20