Overview Presentation.ppt

IT Essentials 5.0Overview

February 2013

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 2

Contents

Overview Instructor Training

Course Design Virtual Learning Tools

Scope and Sequence

Equipment

1 5

2 6

3

4

Cisco Public© 2013 Cisco and/or its affiliates. All rights reserved. 3

Overview


IT Essentials 5.0Subtitle: Size 24, Left Aligned

• A comprehensive overview of computer hardware and software with an introduction to advanced concepts

• Designed for students pursuing careers in IT who want practical knowledge of how different types of computing devices work

• Interactive learning experience with hands-on labs, assessments that provide immediate diagnostic feedback, Cisco Packet Tracer simulation activities, and virtual learning tools

• CompTIA Approved Quality Content; helps students prepare for latest CompTIA A+ certification exams

• Available in Cisco NetSpace with improved learning and teaching capabilities


Content Changes in ITE 5.0• New course design aligns with CompTIA A+ exam topics• New and updated content

New mobile device contentNew client side virtualization skills

Expanded Windows 7 OS topics

Increased troubleshooting skills

Increased networking and security skills

Updated skills review exam

New checkpoint exam and practice final exam

Reported errors in prior version corrected

• Updated Cisco Packet Tracer activitiesPacket Tracer’s rich simulation environment allows students to experiment with network behavior and develop problem solving and troubleshooting skills


ITE 5.0 on Cisco NetSpace• ITE 5.0 is available on Cisco NetSpace

Users must upgrade to Cisco NetSpace to access course materialsInstructor training classes are only available on NetSpace

• Benefits of NetSpace course delivery Curriculum can be accessed through mobile devices

Improved user interface experience• Ability to control size of font, chapter text area, and media area

Course management flexibility for instructors• Ability to add course content, including videos, documents, and links

• Ability to add assignments and add or modify quizzes

• Ability to reorder course chapters

Communication and collaboration tools, including groups, discussion threads, and course calendar with automatic notifications


NetSpace Course Navigation


ITE in NetSpace

• Click chapter links to access chapter content

• Click shaded part of scroll bar to expand or minimize text and media screens


Assignments

Click 1: Launch Course

Click 3: Launch Content

• Instructors can add links or content as assignments with due dates

• Assignments also appear in My Tasks area on the homepage


Course Syllabus

• Instructors can use the Course Syllabus to present the overall course flow

• Due dates set by the instructor are clearly displayed in the flow

• Due dates can be reflected on the course calendar as well


Exams


Benefits for Students• Offers a comprehensive introduction to the IT industry

• Provides interactive exposure to personal computers, hardware, mobility, and operating systems

• Learning by doing: hands-on activities and labs help students become familiar with how to safely and securely install, configure, maintain, upgrade, and troubleshoot computer systems

• Anytime learning: course text, assignments, quizzes, and discussions are supported on mobile devices

• Immediate feedback on assessment questions helps students monitor progress and reinforces learning

• Helps students prepare for CompTIA A+ certification exams

• Supports development of career skills needed to succeed in entry-level IT jobs


• Students seeking career-oriented, entry-level hardware and software skills to prepare for careers in technical support roles and information and communications technology (ICT)

• Students who want to gain skills and working knowledge of how computers work, how to assemble computers, and how to troubleshoot hardware and software issues

• Students at many education levels and types of institutions including high schools, secondary schools, universities, colleges, career and technical schools, and non-traditional learning environments such as community organizations

Who Should Enroll?


Assessments, Packet Tracer, Aspire, Passport21 to Entrepreneurship

Student Networking Knowledge and Skills

Networking Academy Curricula Portfolio

Network Professional

ITTechnician

Network Technician

Network Associate

Network Specialist

CCNA Discovery

CCNA Exploration

CCNP

HealthInformationNetworking

CCNASecurity

HealthInformationNetworking

ITEssentials


Course Design


New CompTIA A+ Certification Exams

A+ Essentials 220-701

A+ Practical Application 220-702

220-801

220-802

2009 Edition 2012 Edition

• New certification exams were announced in October 2012

• 220-700 series exams will be available until August 31, 2013

• Both the 220-801 and 220-802 exams must be passed for CompTIA A+ certification

• Student vouchers are available for 800-series exams through the CompTIA Authorized Partner Program


• Operating Systems

• Security

• Mobile Devices

• Troubleshooting

• PC Hardware

• Networking

• Laptops

• Printers

• Operational Procedures

CompTIA A+ Certification Exam Topics

220-802220-801


Alignment with CompTIA A+ CertificationITE 5.0 Chapter 220-801 exam 220-802 exam

1. Personal Computer

2. Lab Procedures

3. Computer Assembly

4. Preventive Maintenance

5. Operating Systems

6. Networks

7. Laptops

8. Mobile Devices

9. Printers

10. Security

11. The IT Professional

12. Advanced Troubleshooting


• Delivered in Cisco NetSpace, with improved user interface and learning environment features and functionality

• 12 chapters and chapter exams• Approximately 600 assessment items• 1 skills review exam, 1 checkpoint exam, 1

practice final, 1 final exam, 1 skills-based assessment, and 2 practice exams for CompTIA A+ certification

• Approximately 180 hands-on labs and activities • 8 Cisco Packet Tracer activities and new mobile

operating system (OS) simulator tool• CompTIA Approved Quality Content - aligns with

CompTIA A+ certification exams• New translated versions will be based on 5.0

IT Essentials 5.0 Course Design


Scope and Sequence


IT Essentials 5.0 Course OutlineCourse Chapters and Goals

Ch. 1 Introduction to the Personal ComputerGoal::Describe a personal computer system

Ch. 7 LaptopsGoal: Describe how laptops are constructed, basic configuration, maintenance, and troubleshooting

Ch. 2 Lab Procedures and Tool UseGoal: Demonstrate safe lab procedures and proper tool use

Ch. 8 Mobile DevicesGoal: Describe operating systems, basic configuration, maintenance, security, and repair for mobile devices

Ch. 3 Computer AssemblyGoal: Assemble a desktop computer from compatible components and upgrade a computer system to meet requirements

Ch. 9 PrintersGoal: Demonstrate range of procedures required for printers

Ch. 4 Overview of Preventative Maintenance and TroubleshootingGoal: Explain the basic rules of preventive maintenance and the troubleshooting process

Ch. 10 SecurityGoal: Explain importance of security, describe procedures, and perform security measures

Ch. 5 Operating SystemsGoal: Install, upgrade, navigate, and troubleshoot various operating systems

Ch. 11 The IT ProfessionalGoal: Describe the communication and related skills needed by an IT professional

Ch. 6 NetworksGoal: Describe, create, and maintain a network

Ch. 12 Advanced TroubleshootingGoal: Perform advanced troubleshooting procedures on computers, operating systems, laptops, printers, and networks


IT Essentials 5.0 Course ObjectivesAfter completing the course, students will be able to perform the following tasks:

Define information technology (IT) and describe the components of a personal computer

Describe how to protect people, equipment, and the environment from accidents, damage, and contamination

Perform a step-by-step assembly of a desktop computer

Explain the purpose of preventive maintenance and identify the elements of the troubleshooting process

Install and support the Windows 7 operating system

Upgrade or replace components of a laptop and printer, based on customer needs

Describe the features, characteristics, and operating systems of mobile devices

Configure computers to connect to an existing network

Implement basic hardware and software security principles

Apply good communications skills and professional behavior while working with customers

Perform preventive maintenance and basic troubleshooting

Assess customer needs, analyze possible configurations, and provide solutions or recommendations for hardware, operating systems, networking, and security


For More Information

• Latest documents are posted on the IT Essentials Resources page on Cisco NetSpace

IT Essentials Scope and Sequence

IT Essentials FAQs

IT Essentials Datasheet

IT Essentials At-A-Glance

IT Essentials Overview Presentation

• Promotional video available on IT Essentials course overview page

• Visit CompTIA for A+ certification information

http://cisco.netacad.net/cnams/content/templates/LibraryHome.jsp?url=/resource/lcms/cnams_site/english/generic_site_areas/library/course_catalog/FundIT1.html

https://www.netacad.com/web/about-us/ite

http://www.comptia.org/certifications/listed/a.aspx


Equipment


ITE 5.0 Equipment Requirements• Hardware

One gigabyte (GB) RAM (Windows 7 32-bit) or Two GB RAM (Windows 7 64-bit) (2 x 512 MB or 2 x 1GB suggested)

Some labs will require one module of RAM to be uninstalled or the simulation of a faulty module for troubleshooting purposes.

1 GB is the minimum requirement to run the full functions of Windows 7 Professional

• SoftwareMicrosoft Windows 7 Professional (Media CD)

• Additional Items/ResourcesOne Internet connection for Internet searches and driver downloads (this could be the instructor's workstation)

One printer or integrated printer/scanner/copier for the class to share

One Linksys wireless router/switch or equivalent for the class to share, Linksys model WRT E2500

• NDG NETLAB+ can be used to complete the majority of labs• Complete list available on Equipment Lists by Curriculum page


Typical Lab Layout• Lab size of 12-15 students for hands-on lab activities

Recommend ratio of 1 Lab PC per student

• Some lab activities require the student Lab PCs to be connected to a local network

• 2 instructor workstations1 connected to Internet to search for and download files

Other instructor workstation used for hands-on lab demonstrations


Instructor Training


ITE 5.0 Instructor Training Requirements

• ITE 4.0 or 4.1 instructorsNo instructor training required

Review of instructor resources recommended

• New ITE instructors Required to complete training through an Instructor Training Center (ITC)

Must successfully pass skills-based assessmentInstructor Fast Track option available to those with prior subject matter knowledge

Fast Track enrollment prerequisites (one or more of following):1. Hold a current, valid CompTIA A+ certification

2. Formal evidence of one year of recent experience in computer repair field

3. Formal evidence of having taught two classes in the subject area


Instructor ResourcesInstructor Resources

Resource Description Location

Instructor Resource Spotlight Webpage with links to helpful instructor resources

Offerings > IT Essentials > IT Essentials 5.0 Instructor Resource Spotlight

Are You Ready for ITE 5.0?

Activity to bring awareness to technology changes in ITE 5.0

NetSpace Home > View Instructor Courses

Overview PPT Presentation explaining high level concepts, changes, and site navigation

IT Essentials resources folder (link available on IT Essentials page and Instructor Resource Spotlight)

Release Notes Detailed description of changes from previous version

ITE 5.0 Teaching PPT Explanations and tips for teaching course topics

ITE 5.0 Planning PPT

One presentation for each chapter covering objectives, teaching analogies, and best practices

Instructor Checklist Checklist to assist instructors as they prepare to teach a course

Skills-Based Assessment

1 zip file with eleven separate assessments for instructors to assign as one exam or individually


Preparing for ITE 5.0 in Cisco NetSpace

1. Prepare 2. Become Aware 3. Teach

• Tutorials• Instructor PowerPoints• Partner communications• Communities

Complete “Are You Ready?” activity to learn

about technology updates

Open classes and start teaching ITE 5.0


Virtual Learning Tools


Virtual Learning Tools• Two standalone tools are provided with the curriculum in the IT

Essentials resources folderVirtual Desktop

Virtual Laptop

• Designed to supplement classroom learning and provide interactive learning opportunities

• Both provide a virtual “hands-on” experience where physical equipment access is limited

• Enable students to virtually disassemble and reassemble desktops and laptops

• The following slides demonstrate the Virtual Laptop introductory tutorial


Virtual Laptop Tutorial

Click the arrow to view the brief tutorial

Or click the Skip button to go directly to using Virtual Laptop


The Three ModesLearn mode

Explore mode

Test mode

Step-by-step instructions for removing and installing components

Self-check for understanding

Information about laptop features and components


Aligning and Installing Components


Learn Mode: External Cables Layer

Thank you.

Documents

Overview Presentation.ppt