Owners Manual

President/CEOL. Brian Clark, CCUE

Supervisory CommitteeJoy King, chairman Laurel Thompson Sylvia Pitzer Jim Herron

1 Dividends are paid quarterly and calculated on the Average Daily Balance.2 Fees and service charges may apply.

View current rates and more at www.vbsfcu.org

Join VBSFCUStudents, Parents & Staff: • VB Schools• VB Adult Learning Center• VA Wesleyan University• St John the Apostle Catholic School• Virginia Beach Art Institute

Staff: • Accomack County Schools• Northampton County Schools

Visit Us for Hours & Locations www.vbsfcu.org

Loan CenterVehicle & Personal Loans: 757.306.7999Home Equity & Mortgage Loans: 757.306.7998General Loan Questions: 757.463.3650 option 1

Contact VBSFCU757.463.3650•TF877.482.7328Infoline24-HourAccess•757.486.3525FinancialLiteracy•757.463.6097

Account Questions? Try our secure email option inside SmartLink Home Banking. • Log on to SmartLink Home Banking • Tap/click on Services, then select Secure Messaging

Federally insured by NCUA.© CUAdvantage.com • 877.799.0784 • 6/19

Account Access VISATM Debit Card Services (within the USA)n Accepted anywhere the VISA™ brand is

displayed n Use the “remote card” feature on the mobile app toturnyourcardonoroff!

n InstantIssueVISADebitCards–Availablesoon!n Money is automatically deducted from your

checking accountn Withdraw money from your checking or savings accountusingyourpersonalidentificationnumber(PIN)atover30,000SurchargeFreeATMsnationwide

If traveling out of the area, visit www.vbsfcu.org and click onthelocationstabtofindparticipatingSurchargeFreeATMsduringyourout-of-towntravels,orforquickeraccessthe locator map on our mobile app. When traveling out of the country, your card is blocked. This means no foreign transactions can be made in person or online.

SmartLink (Online/Mobile App) Manage your credit union relationship online or via our smartphone app. Deposit a check, apply for a loan, tracktransactions,transfers,loanpaymentsandmore!

InfoLine24-houraccesstoaccountinformation.Fromatouch tone phone, hear account balances, previous transactions, cleared checks and so much more. Sign upforInfoLinebycalling757-486-3525.

See our Electronic Services Brochure for more information.

Pay Your BillsVBPay (Online Bill Pay Service)Paybillssecurelyonline.TransferfromVBSFCUtoanotherfinancialinstitutionandmuchmore!

The information found in this brochure is a brief description of the services and products offered at VBSFCU. Full terms, dis-

closures, fees and account regulations can be found in the membership agreement, or our fee schedule.

Board of DirectorsDr. Catherine S. Rogers, chairman Doug Knapp, vice chairman Don Clement, treasurer Ann Sye, secretary Mike Taylor Joy King Charisse Bryant Pat Ewell, director emeritus Jim Herron, director emeritus

For a list of nationwide branches and ATMs visit www.co-opsharedbranch.org

You’ve made The Smart FinancialChoicebybecomingamemberofVirginiaBeachSchoolsFederalCreditUnion.

Foundedin1960atPrincessAnneHighSchool,weareanot-for-profitfinancialcooperativethatismember-ownedandoperatedbypeoplewhoshare a common interest — Education.

What makes us different than other financial institutions? In keeping with our philosophy of “peoplehelpingpeople,”thestaffandvolunteersofVBSFCUarecommittedtogivingbacktoourlocalcommunities through a variety of ways. This includes our ongoing partnership with Virginia Beach City Public Schools,TheVirginiaBeachEducationFoundation,ourDoGoodTeacher/SchoolGiveback,andFinancialLiteracyprograms.Ourstaffalsovolunteerinourschools,teachingfinancialliteracytostudentsusingreality store simulations, budgeting games and more. We keep it local.

What is your responsibility? Weneedyou!Creditunionsexistbecauseourmembers believe in the cooperative spirit. Do you use all the services at your credit union? Or do you use a bank for your checking and loans? Part of having an account at a credit union is understanding we need you,too!Creditunionscan’tcontinuetoprovidelow cost services if members continue to segment theiraccountstootherfinancialinstitutions.Ifyouloveyourcreditunion–useus!

VBSFCU Membership is open to...

n Employees, students, and families attending or working for the:

Virginia Beach City Public Schools Adult Learning Center Art Institue of Virginia Beach Virginia Wesleyan College St. John the Apostle Catholic School

n Employees of Accomack and Northampton County Schools and their families

n Retirees & Immediate family members (related by blood or marriage) of any of the above

Welcometo virginia beach schools federal credit union!

moneytobenefitourschools,andeverydollarcounts.ThisaccountdoesnotofferalltheservicesatraditionalBusinessAccountmayoffer,sopleasetalktoaMemberService Specialist for more details.

Youth ProgramsTeach your child/teenager the value of savings and how to manage a checking account from the safety ofhome!Easybalancerequirementsandnofeechecking accounts. n Minimum balance to open is only $5.00n SuperSaversprogram(Ages0-12)n Green Connection program (Ages13-17)

n Good Grade drawingsn High School Scholarships n Elements of Money website

Save We can help you save money inseveraldifferentways.AskourMember Service Specialists which optionisbestforyou!

Share Account (Savings)1

A$25depositopensyourVBSFCUshare(savings) account and welcomes you as anofficialMEMBEROWNERofVBSFCU!

Term Share Account (Share Certificate) n Maturities range from 6 to 48 months. n Dividendspaidquarterly

Holiday Club AccountDesignate an amount to be transferred from a direct deposit, savings or checking account as often as you like. Money saved in this account is automatically transferred to you just in time for the holidays.

Summer Club Accountn Greatoptionfor10-monthemployeesn Save for that cruise or family vacation

Individual Retirement Account (IRA)n Traditionaln Rothn Coverdell/Education

SmartChoice Money Market Accounts2

A smart way to earn higher dividends on your savings is with a SmartChoice Money Market Account.n $5,000 minimum depositn Monthly dividend paid on the average daily

balance of $5,000 or more (ask for details) n Allowsuptosix(6)electronicandcheck

withdrawals per monthn Checks are provided free

What can you do with VBSFCU? BorrowWeoffermanydifferentloanproducts,allcustomizedtofityourlifestyle!n Mortgagen Home Loansn HomeEquityn Share Secured

n Vehicle Loan/Sure Ride Vehicle

n Personal/Lifestyle n Credit Builder

Borrowing is fast! Call from anywhere, or apply online or use our mobile app!

Online: www.vbsfcu org Call:757-463-3650option1

We know bad things happen to good people. Ifyouhaveloan(s)withusandsufferfinancialhardship, please call us immediately before your payment is due. Our Loan Servicing department is structured to listen.

Account Access & InformationMovingyourmoneywithVBSFCUissoeasy!WithyourVBSFCUVISAdebitcard,andonlineservicessuchasmobilecheckdeposits,e-statements,billpayment,

and loan applications you can go anywhere.

Our Programs are structured for safety and security. SmartChoice Checking ProgramWithIdentitytheftatanall-timehigh,thisaccountoffersextrasecuritybenefitsandprotection.Someofthebenefitsinclude:n Identity Theft Insurance Protection up to $10,000 n IdentityTheftFraudSupportServicen Everyday Rebate Rewardsn Everywhere Cash SavingsSM

n Savings On Tap

Bridge Program – Next stop, Adulting!The Bridge Account is designed to help our college age/young adult transition from a youth checking account to adulthood. You’ll enjoy features like:n No monthly service chargen Consultation visits to discuss overdrafting optionsn Complimentarymeetingwithafinancialcoachn Credit builder loan options

TheBridgeAccountisspeciallydesignedforour18-23yearoldmembers.Onyour24thbirthday,youraccountwith transition to our SmartChoice Checking account.

PTA & School Organization Programs Weoffernomaintenancefeesavingsandcheckingaccounts to school partners. This is a service we provide because we know our local PTAs work hard to raise