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The Istana Owner’s Manual

Owner’s Manual - Hickory Group · Intercom System & Access Control ... Suppliers’ details are included in this owner’s manual or on the appliance manuals. ... (Vic) +61 3 9334

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The IstanaOwner’s Manual

Resident andVisitor Access

Keying and Operation Manual

Welcome to Your New Home

General Apartment Details

General Care and Maintenance

Emergency Evacuation Information

Finishes and Fittings

Important Notice 5

Main Contractor 6

Contractor List 6

Consultant List 10

Intercom, Proximity Card Access Control & CCTV Security System 12

Car park Entrances 12

Apartment Keys, Proximity Cards & Remote Devices 13

Owners Corporation Keys & Common Areas 13

Services Keys (Authorities & Maintenance Personnel Only) 13

Visitor Instructions 15

Intercom System & Access Control Instructions 15

Passenger Lift 15

Lift Operation 15

Lift Emergency Procedure 15

Lift Intercom 16

Lift Fault 16

Electrical Service 18

Water Service 18

Gas 18

Hot Water 18

TV Points 19

Telephone & NBN 19

Air Conditioning 19

Storage Cages 20

Mailboxes 20

Carpeted Floors 22

Stone Bench tops 22

Tiled Floors & Walls 22

Doors, Sliding Doors & Windows 22

Shower Screens, Splash Backs & Mirrors 23

Sanitary Fittings & Fixtures 23

Stainless Steel Kitchen Sink 23

Tap ware 23

Shower Grates 23

Lighting 23

Paint Work 23

Downpipes & Floor Drains 23

Balcony Pavers 24

Smoke Detector (Apartments) 24

Fire Sprinkler System 24

Sprinkler Heads 24

Hose Reels & Fire Extinguishers 24

Emergency Evacuation Information 26

Internal Fixtures and Finishes Schedule – Common Areas 28

Internal Fixtures and Finishes Schedule – Apartments / Penthouses Dark Scheme 36

Light Scheme 38

External Finishes Schedule 40

Sanitary Fixtures and Fittings Schedule – Common Facilities 41

Sanitary Fixtures and Fittings Schedule – Apartments / Penthouses 44

Hardware Schedule – Common Areas 48

Hardware Schedule – Apartments / Penthouses 56

Equipment Schedule 58

2 / The Istana / Owners Manual

Section One

Welcome to Your New Home

3 / 50 Albert Street / Owners Manual

We are very proud of your property and would like to ensure that you settle in with a minimum of fuss and inconvenience.

In order to assist you, we’re providing you with all the information you need to look after your valuable investment.

This manual contains everything you need to know about your new home including:

• Resident and visitor access information

• General care and maintenance advice

• Schedules of finishes, fixtures, fittings, equipment and hardware which details paint colours for any future touch ups and names and codes of all sanitaryware, appliances, door furniture and the like

• Operations and maintenance manuals provided by the various subcontractors and suppliers (which should be saved and filed so that warranties can be binding)

• Emergency Evacuation information

• Compliance certificates

• A copy of your Certificate of Occupancy

Hickory Group (Hickory) is here to help with any builder’s defects, general queries, orientation and explanation for how things work in your building. If you have any questions regarding your apartment you can use our online system 24 hours a day to lodge your query.

STEP 1Visit hickory.com.au/customercare

STEP 2Log in using the following details

Select Apartment ID: The Istana Enter Password: istana

STEP 3Search for answers to common questions using the FAQ section and document downloads.

STEP 4Still need help? Use the online booking form to make a time for us to address the problem.

Welcome to Your New Home

Section One

4 / The Istana / Owners Manual

Important Notice

Please note that Hickory offer a twelve (12) months Defect Liability Period (DLP) for all the items in the apartment from Practical Completion.

We would like to highlight that proper care and maintenance is needed to ensure the longevity of your finishes, fixtures, fittings, equipment and hardware.

Prior to settlement, you will be required to complete an inspection of your home and identify any defects which need to be rectified. It is important to note that Hickory can only rectify scratches, dents, chips, stains, etc. that are identified and listed prior to occupation.

If there are any other building defects encountered during the first twelve months of occupation (DLP), you will need to contact Hickory and ask for these items to be rectified.

Some preventive maintenance measures must be undertaken by the owners / occupiers on a regular basis to avoid damage. Some of these are as follows:

• All downpipes, floor drains on balconies and terraces, and all other drains must be kept completely free of debris, cigarette butts, leaves and any obstructions at all times. Balcony and terrace pavers should be lifted periodically to ensure drainage points are not blocked and to remove any accumulated debris.

• Where possible check roof gutters and downpipes for blockages, or ask your Owners Corporation to ensure it is done regularly.

• Report any leaks in your bathroom sinks or under the kitchen sink immediately to Hickory.

• Report leaking windows to Hickory.

• If your power trips then please try to reset your circuit breaker prior to calling Hickory, the online FAQ sections offers some good advice on rectifying power trips.

• Ensure that your bathroom, balcony and waste / refuse room floor waste is not blocked at any time.

• Wash the cover of your bathroom ventilation fan, air conditioning unit and range hood fan on a regular basis for better air flow.

• If there should be a problem with your appliances, you will need to seek help from the manufacturer or supplier directly instead of calling Hickory. Suppliers’ details are included in this owner’s manual or on the appliance manuals.

• An F-type connector is needed to connect to your TV points.

• Regularly check your washing machine and trough connections to ensure they are not leaking.

• Ensure that showers are re-sealed every 12 months with silicone to prevent leakage.

Please be aware that damage caused by late notification of leaks and lack of preventative maintenance is not covered under the builder’s warranty.

Any alterations completed after settlement will also void your builder’s warranty.

We will do our best to resolve issues in the shortest times as possible, but please be aware that Hickory are unable to control the time frame when some items require the involvement of a third party.

Unless agreed otherwise with Hickory’s Customer Care Manager, occupants (or their representatives) who directly arrange to have work carried out on their property will be responsible for those costs.

To avoid disappointment, please contact Hickory’s Customer Care Division via our online booking system before you arrange to have any work carried out to your property.

5 / The Istana / Owners Manual

Contractor List

Trade Company Phone

Door – Car Park Entry, Bin Collection Area Roller Shutters

Mirage Industries +61 3 9587 1999

Doors & Frames – Common, Apartment Entry

M&J Quality Doors (Supply) +61 3 957 6444

Matadoors (Install) +61 424 937 361

Doors & Frames – Apartment Internal

Corinthian Doors (Supply) +61 3 9794 1122

Hickory Group (Install) +61 3 9429 7411

Equipment – Cooktop, Dishwasher, Oven, Rangehood

Smeg +61 2 8667 4833

Equipment – Refrigerator Fisher & Paykel +61 1300 650 590

Equipment – Fire Places Real Flame +61 3 9428 4443

Equipment – Hot Water Heater Rheem +61 132 552

Equipment – Bulk Hot Water System

Rinnai +61 1300 555 545

Equipment – Mailboxes Project Products +61 3 5975 5551

Finishes – Aluminium Composite Cladding

Alcopa Design Aust. (Supply) +61 3 9858 2982

Foshan Kete (Supply) +86 757 8180 0209

Hickory Group (Install) +61 3 9429 7411

Finishes – Barrisol (Entry) Barrisol Victoria +61 3 9879 0628

Finishes – Carpet, Vinyl, Mats Omnifloor +61 3 9687 6688

Finishes – Apartment Entry Door Panel

Designer Walls +61 8 9203 8659

Finishes – Painting UBM Corp +61 3 9456 9422

Finishes – Plaster & Framing Easy Contractors +61 3 9338 2227

Main Contractor

Hickory Group Pty. Ltd ABN 84 091 236 912

Head Office

101 Cremorne Street, Richmond, VIC 3121

Contact Details

hickory.com.au/customercare Building name: The Istana Log in password: istana

(Phone) 03 9429 7411 (Fax) 03 9428 7376

6 / The Istana / Owners Manual

Trade Company Phone

Finishes – Render Wallcoat +61 3 9484 4480

Finishes – Renhurst (Pool) Renhurst Ceilings +61 1300 655 035

Finishes – Tiling & Stone (Terrance / Balcony Pavers, Internal Tiling, Benchtops)

Baron Forge +61 3 9315 3225

Finishes – Tiling & Stone (External Paving)

Signature Stone (Supply) +61 413 183 188

Image Paving Mornington (Install) +61 3 9794 9875

Finishes – Timber Flooring The Timber Floor Centre +61 3 9484 2688

Finishes – WallpaperUBM Corp (Supply & Install) +61 3 9456 9422

Hume International (Supply) +61 3 9335 6711

Fixtures & Fittings – Sanitaryware

Harvey Norman Commercial (Supply)

+61 3 8530 6300

Liquid Vision Plumbing Group (Install)

+61 3 9827 5032

Hickory Group (Install) +61 3 9429 7411

Glazing – BalustradesFoshan Kete (Supply) +86 757 8180 0209

Lylex Constructions (Install) +61 3 9326 6655

Glazing – Mirrors, Kitchen Splashbacks, Shower Screens

Sudd Corp +61 3 9077 4409

Glazing – Windows & Glass Doors

Foshan Kete (Supply) +86 757 8180 0209

Lylex Constructions (Install) +61 3 9326 6655

Macleod Aluminium Installations (Install)

+61 3 9434 3112

Hickory (Install) +61 3 9434 3112

Hardware – Aluminium Framed Doors / Windows

Foshan Kete (Supply) +86 757 8180 0209

Hardware – Timber Doors Timber

Designer Doorware +61 3 9300 8888

Pittella +61 3 9818 0311

Joinery – Kitchen, Bathroom, Laundry, Wardrobe Internals & Swing Doors, Shelving

Design Live International +61 3 9929 8888

Joinery – Male / Female Change Cubicles

Kyissa +61 3 8366 1900

Joinery – Wardrobe Sliding Doors Perfect Australian Wardrobes & Shower Screens

+61 3 9357 7204

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Trade Company Phone

Services – Aquatic The AGL Group +61 3 9588 0355

Services – Electrical (Power, Lighting, Data, Communications)

IES Group +61 1300 437 476

Services – Fire Protection Leemark Fire Protection +61 1300 533 627

Services – Hydraulics (Bulk Hot Water, Plumbing, Gas Fitting)

Liquid Vision Plumbing Group +61 3 9827 5032

Services – Lifts Otis Elevator Company +61 3 9275 5700

Services – Mechanical (Stair Pressurisation, Airconditioning)

Essential Airconditioning +61 3 9553 2053

Services – Security (Intercom, Proximity System, CCTV)

Expert Security +61 1300 099 888

Services – Sauna Sauna & Steam Australia +61 3 9874 8826

Services – TV / Pay TV Satelvision +61 3 9325 1655

Services – Waste Systems Elephants Foot +61 2 9780 3500

Metalwork – Bollards, Bike Racks & Tactile Indicators

CTA (Vic) +61 3 9334 2620

Metalwork – Handrails, Pool Ladders

Geelong Handrail +61 430 505 562

Metalwork – Privacy ScreensFoshan Kete (Supply +86 757 8180 0209

Lylex Constructions (Install) +61 3 9326 6655

Metalwork – Miscellaneous GEM (Aust) Engineering +61 3 9457 3811

Metalwork – Storage Cages JLM Fencing +61 3 9768 2501

Metalwork – Substation Steel Ragona Engineering +61 3 8339 2226

Structure – Blockwork & Speedpanel

FCAM Bricklaying & Wall Systems +61 3 5250 1234

Structure – Insitu Concrete Hickory Group +61 3 9429 7411

Structure – Precast ConcreteRoman Precast +61 3 8787 8455

Citywide Prestige Homes +61 3 9702 4726

Structure – SteelCivil & Civic (Supply) +61 2 9785 5008

Hickory Group (Install) +61 9429 7411

8 / The Istana / Owners Manual

Trade Company Phone

Roof & Façade Safety Access Systems

Summit Access +61 3 9326 6655

Roofing Fibcon Roofing +61 3 9715 1533

Signage Technigraf +61 3 9429 4002

Waterproofing (Interior) Baron Forge +61 3 9315 3225

Waterproofing (Exterior, Pool) Ultratite Waterproofing +61 3 9587 4390

9 / The Istana / Owners Manual

Consultant List

Consultant Company Phone

Superintendent PDS Group +61 3 9429 6211

Architect C&K Architecture +61 3 9889 0722

Building Surveyor Floreancig Smith Building Surveyors +61 3 9429 7798

Engineer – Services The O’Neill Group +61 3 9828 4600

Engineer – Structural The O’Neill Group +61 3 9828 4600

Project Manager Hickory Group +61 3 9429 7411

Builder Hickory Group +61 3 9429 7411

Contracts Administrator Hickory Group +61 3 9429 7411

Site Manager Hickory Group +61 3 9429 7411

Customer Care Hickory Group +61 3 9429 7411

10 / The Istana / Owners Manual

Section Two

Keying and Operation Manual

11 / 50 Albert Street / Owners Manual

Intercom, Proximity Card Access Control & CCTV Security System

The Istana features an intercom, proximity card access control and CCTV security system.

Entry to the building is gained by valid proximity card at the following building entrances:

• Pedestrian car park entry via the west laneway

• Apartment lobby entry via A’Beckett Street

There is a push-to-exit exit button at each building entrance to allow egress from the complex.

There are other proximity card points throughout the building. These include:

• Lifts

• Stairwell entrances on all carpark levels

• Back-of-house areas on the ground floor

• Resident facilities located on Level 5

To enter at a point controlled by proximity card reader, present a valid proximity device to the proximity reader at a distance nominally less than 50mm.

The proximity card reader at rest has a constantly illuminated red LED. When presented with a valid tag the LED colour will change to green alerting the user that access has been authorised.

The Istana features a 24/7 CCTV motion detected video recording and surveillance system for key entrances and common areas.

Keying and Operation Manual; Car Park and Building Entrances

Section Two

For any queries with the intercom and proximity card access control and CCTV security system please contact the Owners Corporation.

Please refer to Occupant & Visitor Access section of this manual as well as Expert Security documentation for further information on these functions at The Istana.

Car park Entrances

The car park entrance is located via the west laneway off A’Beckett Street.

When entering the car park, press button 1 on the remote controller provided in your hand over pack to open the car park door.

When exiting the car park, the garage door will automatically open as you approach the door and will close after approximately 30 seconds, once the door has been cleared.

For any queries with the car park entrance please contact the Owners Corporation.

Please refer to Expert Security documentation for further information of how the car park entrance functions for the The Istana.

12 / The Istana / Owners Manual

Apartment Keys, Proximity Cards & Remote Devices

Included with your handover pack are the following keys and remote devices:

• Car Park Entry Remote Controller – Qty 1 per parking space (where applicable)

• Proximity Card – Qty 2 provided per premises / apartment

• Apartment Front Door Key – Qty 2 provided per apartment (where applicable)

• Letter Box Key – Qty 2 keys provided per mailbox

• Airconditioner Remote Controller – Qty 1 per airconditioning unit

• Shower Grate Remover Hook – Qty 1 per apartment

If you have lost OR require an additional key, proximity card or car park entry remote controller, please contact the Owners Corporation. These items are security restricted and cannot be sourced without first contacting the Owners Corporation and completing the necessary paperwork.

The lock on the bathroom doors in the apartment can be externally opened with a flat head screwdriver in case of an emergency.

In case of an emergency, if the bathroom door has lift off hinges, you can lift off the door from the locked side by putting your hands under the door and lifting in a vertical direction.

For any queries with keys, proximity cards or car park entry remote controllers please contact the Owners Corporation.

Owners Corporation Keys & Common Areas

The Owners Corporation has restricted access to common areas only.

Services Keys (Authorities & Maintenance Personnel Only)

Services authorities and authorised maintenance personnel, for example Origin Energy, City West Water, and Lift Services are provided with access to the building entrances and restricted access to common and services areas only.

For any queries with service keys please contact the Owners Corporation.

13 / The Istana / Owners Manual

Section Three

Resident and Visitor Access

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Visitor Instructions

There are no visitor car spaces available within the car park areas, please have all visitors park in surrounding streets.

Intercom System & Access Control Instructions

There is an intercom system with video and talk back facility and an access control door release function in each apartment to allow access for visitors to enter the building via the apartment lobby entrance doors on A’Beckett Street. Apartment intercoms are located on the wall adjacent to the living room.

Visitors can call an apartment from the A’Beckett Street entry station by entering the apartment number using the keypad and then pressing the ‘bell’ button to initiate the call. When called, the system will transmit an electronic tone to your apartment video intercom receiver.

To grant your visitors access to the building:

1. Press the “door release button”, this function will unlock the apartment lobby entry door for approximately 5 second.

2. Press the “lift release button”, this function will release the lift for approximately 120 seconds.

Please refer to Expert Security documentation for further information of how the intercom and access control system functions for the The Istana.

Resident and Visitor Access

Section Three

Passenger Lift

There are 3 passenger lifts located at The Istana.

PLEASE DO NOT USE LIFTS IN THE EVENT OF AN EMERGENCY OR FIRE

Lift Operation

Lifts can be operated on the lift landing by push button. When your instruction has been received a light will illuminate the signal given. An illumined panel will indicate direction of travel of an arriving lift.

Once in the lift car to gain access to your floor, push the button on the lift operation panel.

For visitors, residents will have to first grant them access to a floor via the intercom system prior to pushing the lift control button.

For residents, they will be required to first use a valid proximity card on the lift proximity card point prior to pushing the lift control button.

Emergency alarm button, door open button and door close button are also fitted on the operation panel.

Lift Emergency Procedure

Please use the lift telephone call panel in cases of emergency.

Buttons on the operation panel include alarm push button which sounds an audible alarm to notify the intervention service that passengers in the lift need assistance.

15 / The Istana / Owners Manual

Lift Intercom

If the alarm button is activated there is a vocal connection between the lift car and the intervention service. The receiver will assist in notifying the intervention service of the installation, address and lift number as follows:

• The Istana, 228 A’Beckett Street, Melbourne, Lift 1

• The Istana, 228 A’Beckett Street, Melbourne, Lift 2

• The Istana, 228 A’Beckett Street, Melbourne, Lift 3

The lift number is located at the top of each lift operation panel in each lift above the floor level display.

Lift Fault

Please contact the Owners Corporation if a lift fault occurs.

16 / The Istana / Owners Manual

Section Four

General Apartment Details

17 / 50 Albert Street / Owners Manual

Electrical Service

The Istana has been built using an embedded electrical network contracted to OC Energy Pty Ltd for the supply of electricity. To arrange for connection of electricity to your apartment you will need to apply formally to OC Energy Pty Ltd.

Please refer to the welcome package from OC Energy for your application form for electricity supply.

The electrical meter is located in the services room or electrical cupboard in the lift lobby on the same level as your property / apartment.

The electrical switchboard is located on the wall in each property / apartment and there are circuit breakers at the switchboard for power outlets, lights, air conditioning, appliances and exhaust fans, as required.

The procedure for resetting an electrical trip in your premises / apartment is as follows:

1. Switch off all power outlets (GPOs), lights and unplugged all appliances, to reset the safety switches in the switchboard.

2. Switch on each GPOs one at a time to determine the faulty outlet or appliances until safety switch trips.

If the electrical trip still persists after doing Step 1 and Step 2, contact licensed electrician immediately to locate and rectify the fault.

General Apartment Details

Section Four

Water Service

There is a stop valve located in the water meter cupboard to turn off the water supply to the apartment. The water meters are located in the hallway on the same floor as your apartment.

There is a water stop valve located underneath each of the kitchen, basin and laundry sinks. Use these stop valves if there is a leak.

Gas

A gas valve for the cooktop is located in an adjacent cupboard to the oven within the apartment.

Hot Water

Hot water is supplied to apartments and facilities (excluding swimming pool) via a centralised gas fired boiler system located in the plant rooms on Level 24. The hot water meter is located in the corridor ceiling outside each apartment and is accessed via an access panel. The meters are remote read by Origin Energy.

For any queries or issues with hot water please contact the Owners Corporation. Do not attempt to tamper with any of these systems as the risk of injury is high.

18 / The Istana / Owners Manual

TV Points

Each apartment has a TV point and cabling to receive free to air television and Foxtel Pay TV.

Free to air television is provided via a master antenna located on the roof of the building. There is also a satellite dish on the roof of the building, making it Foxtel Pay TV ready.

Connection to the TV points will require a fly lead with an F-type connector. For Foxtel Pay TV connections, please contact Foxtel 1300 130 799 to arrange for installation and setup.

Please refer to Satelvision documentation for further information of how the free to air and Pay TV functions for the The Istana.

Telephone & NBN

There is a telephone connection point in each apartment. Please contact your preferred telephone retailer for connection services and line faults.

Contact you internet provider for connection to the internet.

The equipment that provides broadband service via NBN is located on the wall within a wardrobe within one of the bedrooms in the apartment. It is important that this equipment is kept free from obstructions to ensure adequate ventilation. If a protective enclosure has been mounted around the equipment, the protective enclosure must remain in place at all times to ensure minimum ventilation requirements are met.

Air Conditioning

There is an air conditioning unit for cooling to the apartment. All adjustments to the air conditioning can be made via the remote control panel provided with hand over pack. The air conditioning compressor unit is located on the balcony or terrace of your apartment.

Please make sure the isolator for compressor is switched on before switching on the air conditioning unit. The remote control is used to select the desired operation to suit individual preferences.

There is twelve (12) months warranty provided on the condition that the maintenance and servicing of the unit is carried out by a recognised tradesperson, during this warranty period.

The manufacturer’s recommendation is servicing the air conditioning unit every 12 months. Please ensure that this is performed as you may void your warranty.

A detailed operating instruction will be attached in Section “Manual” of this handover booklet.

Do’s

• Set temperature range between 20 degrees to 25 degrees with all the internal doors open to achieve efficiency of the system

• Clean air filter and service the unit on every six (6) months to ensure the condensate pipe is not blocked

• When you have the heating on, you need to open a window to the apartment slightly to allow natural ventilation. If you do not slightly open a window, you will run the risk of the apartment condensating on the internal of the windows which in turn will cause rotting of plaster and carpet. Should this occur it will not be considered as a builder’s defect.

• Service your unit as per the requirements of your manufacturer’s warranty conditions.

Don’ts

• Do not set minimum temperature on the thermostat and leave the apartment closed for more than four (4) hours as it may freeze the condensate pipe and cause damage.

Smoke Alarms & Detectors

There is a hard wired smoke alarm with battery backup fixed on the ceiling outside the bedroom(s). This smoke alarm, if activated, will not cause a general fire alarm.

If the smoke alarm goes off by accident (eg. burnt toast), please open your apartment window and balcony door. Please DO NOT open the apartment entry door (to the corridor) as the smoke in the apartment might activate the corridor smoke detector and trigger a call for the Metropolitan Fire Brigade (MFB). In such cases where a false alarm may occur you will be held liable for the cost of the call out.

19 / The Istana / Owners Manual

Bike Storage

Residential bike storage areas have been provided in the car park on levels 1, 2, 3 and 4.

Bikes are not to be transported in lifts at any time. Occupants are required to use the car park entrance in order to obtain access to the bicycle storage areas.

Storage Cages

Private storage cages are available for occupants and are predominantly located throughout the car park. Storage cages need to be purchased prior to use. For information on purchasing storage cages please contact the Owners Corporation.

Dangerous or flammable goods are not to be stored in these cages.

Storage of goods within the storage cages must be elevated off the ground. No item is to obstruct drains and regular inspection of drainage point within your storage cage is required.

Storage of any goods in these cages is done so at the owner’s risk.

Mailboxes

Mailboxes are located within the mail room of the ground floor lobby area.

Resident letterboxes are opened with the small key.

20 / The Istana / Owners Manual

Section Five

General Careand Maintenance

21 / 50 Albert Street / Owners Manual

Carpeted Floors

For carpet type and colour refer to the finishes schedule.

Vacuum the carpet regularly to maintain a high quality appearance.

Minimise using cleaning agents to carpeted areas, in extreme cases carpet may discolour or stain from using cleaning agents.

Always test the cleaning solutions on an inconspicuous part of the carpet before applying it to a large area. Use a white cloth rather than a coloured one to prevent any dyes from coming off on the carpet. Do not rub. As you blot, keep turning the cloth so that you are using a clean, dry section to pick up the stain and cleaning fluids from the carpet or use a water vacuum if available. If using a brush to help clean the stain, always brush from the outer edges of the spill inward to prevent the stain from spreading.

Stone Bench tops

For kitchen and bathroom stone types and colour refer to the finishes schedule.

Clean using a damp cloth or sponge and lukewarm water, then wiped dry with a clean, low lint cloth.

Clean stone regularly and avoid using harsh cleaning agents.

Only use cleaning agents in extreme circumstances.

Neglecting to wipe a stone surface dry is prone to leaving watermarks on a surface, which will dull the shine and create a spotty appearance.

General Care and Maintenance

Section Five

Tiled Floors & Walls

For tile types and colour refer to the finishes schedule.

Clean using a damp cloth or sponge and lukewarm water, then wiped dry with a clean, low lint cloth.

Clean tiles regularly (especially in and around shower and baths), avoid using harsh cleaning agents. Use only water based mould removal cleaning agents.

Neglecting to wipe a tiled surface dry is prone to leaving watermarks on a surface which will dull the shine and create a spotty appearance.

Doors, Sliding Doors & Windows

The door, sliding door and window hardware must be maintained to ensure its functionality. Keep sliding door tracks free from dust and dirt by cleaning with a damp cloth.

Steps to maintain the window and sliding door hardware:

• Use a wet sponge to remove the dust.

• Use warm mild detergent to remove any marks.

• Use a soft bristle brush to clean the tracks.

• Rinse with clean warm water to remove cleaning residue.

The lock on the bathroom doors in the apartment can be externally opened with a flat head screwdriver in case of an emergency.

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Shower Screens, Splash Backs & Mirrors

Steps to clean shower screens, splashbacks and mirrors:

• Clean glass and mirror using mild detergent or a glass cleaner on a soft lint free cloth.

• Do not use abrasive cleaning agents, scourers, or any item which will cause scratches.

• Note that showers need to be re-sealed using silicone every 12 months to prevent leaks.

Sanitary Fittings & Fixtures

In order to preserve the polished surface of the basin, use clean damp cloth with warm soapy water to wash away any dirt.

Always remember not to pour boiling water onto the basin as this may cause cracking.

When the lid is in down position, do not sit or stand on WC as this may cause cracking.

Stainless Steel Kitchen Sink

It is recommended to clean the sink with stainless steel cleaner (e.g. Steelfix) and a foam sponge during the first 4 weeks after installation.

The basic steps to clean stainless steel kitchen sink:

• Clean with a soft slightly soapy damp cloth and avoid using steel wool or abrasive cleaner to clean the sink

• Use specialist stainless steel product to brighten the sink

Tap ware

The basic steps to clean tap ware:

• Clean regularly with warm dilute soapy water, rinse and dry with soft clean cloth. Do not use abrasive, acid, alkaline and harsh detergent to clean the taps

• Clean tap filters on every two (2) months

Shower Grates

The removable top is made for easy cleaning of the tray. Gently lift the stainless steel grate cover from the water tray casing using the hook provided with the handover package. Wash the cover with warm water and a sponge. Wash the stainless steel tray with warm water and a sponge. Use a nylon brush to remove more stubborn grime. Gently replace cover to the tray. DO NOT use hard scrapers or other sharp tolls to clean.

Lighting

Always ensure that appropriate wattage light globes are used to prevent overheating of the fitting. There is a label inside each light fitting which states the maximum rating.

Please ensure globes are changed before a fault is reported if not a call charge could be incurred by the owner.

Paint Work

The basic steps to maintain the paintwork:

• Use a clean damp cloth to remove marks

• Use a diluted sugar soap mix when necessary

• Do not use scourers and avoid excessive scrubbing as it may damage the paintwork

Downpipes & Floor Drains

All downpipes, floor drains on balconies and all other drains must be kept completely free of debris, cigarette butts, leaves and any obstructions at all times (to be checked every 3 months).

Balcony / terrace floor drains are located below pavers. To inspect the drains lift the paver with a screw driver (or similar tool) used to lever paver upwards. Once the drains are inspected and cleared simply place paver back down and slide back into position.

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Balcony Pavers

Balcony pavers are a pod and paver system. If the paver is not sturdy, please lift the paver and adjust the pods. Please make sure you move packers (if there are any) along with the pod.

Smoke Detector (Apartments)

There is a hard wired smoke detector with battery backup fixed on the ceiling outside the bedroom(s). This smoke detector, if activated, will not cause a general fire alarm.

If there is an intermittent beeping sound coming from the smoke detector, replace the battery. Batteries should be routinely replaced every 6 months

If the smoke detector goes off by accident (e.g. burnt toast), please open your apartment window and balcony door. Please DO NOT open the apartment entry door (to the corridor) as the smoke in the apartment might activate the corridor smoke detector and trigger a call for the Metropolitan Fire Brigade (MFB). In such cases where a false alarm may occur you will be held liable for the cost of the call out.

Fire Sprinkler System

The Istana is fitted with an automatic fire sprinkler system. In the event of a fire near a sprinkler head, heat generated by the fire will cause the sprinkler to activate.

If the sprinkler is activated, a fire alarm will also be raised and the Fire Brigade will be called automatically. This will release water and flood the immediate area in the event of a fire or if the sprinkler head is accidently hit.

Fire Brigade attendance to a false alarm is charged at $489 per truck per 15 minutes (as of 1 July 2012).

Please alert the Fire Brigade immediately if a sprinkler is accidently set off, by calling 000. Once you have alerted the Fire Brigade, alert the Owners Corporation. Altering these parties may help reduce the cost of the false alarm. If you have caused a false alarm, then you will be charged for the call out cost.

Apartment owners and occupants are not required to carry out any maintenance or servicing of sprinkler equipment. Maintenance and servicing is the responsibility of the building management and/or their representatives.

Residents are required to maintain their smoke alarms.

Sprinkler Heads

It is important to remember the following with respect to the sprinkler heads located in your apartment:

• Utmost care should be taken not to hit a sprinkler head, particularly when moving furniture or other equipment into or around you apartment

• Do not paint the sprinkler heads under any circumstances

• Do not hang items from the sprinkler head under any circumstances (e.g. Christmas decorations)

• Do not remove sprinkler heads under any circumstances. Only qualified personnel with permission from the Owner’s Corporation are to carry out work on the fire sprinkler system

• Do not store materials within 500mm of any sprinkler head

• If a leak occurs to a sprinkler head, advise the sprinkler company via the Owners Corporation

Hose Reels & Fire Extinguishers

Please refer to Emergency Evacuation Diagrams for location of hose reels and fire extinguishers.

Hose Reels must only be used in the case of an emergency.

Fire Escape Doors are clearly marked and must not be held open or obstructed in any way.

24 / The Istana / Owners Manual

Section Six

Emergency Evacuation Information

25 / 50 Albert Street / Owners Manual

Emergency Evacuation Information

In case of fire a fire activated sprinkler system is run throughout the building

Fire hydrants, hose heels and extinguishers are located at various locations throughout the building common areas and car parks.

An evacuation alarm will be sounded in case of a fire. The fire alarm is only activated by smoke alarms located in common areas.

At all times please follow exit signs and use stairs in cases of emergency.

Refer to the emergency evacuation diagrams provided for exit points. These can be found throughout the building in stairwells, common areas and entrances.

A copy of emergency evacuation diagrams for your floor, common areas and entrances are included with this manual.

Emergency Evacuation Information

Section Six

26 / The Istana / Owners Manual

Section Seven

Finishes, Fixtures, Fittings, Hardware & Equipment

27 / 50 Albert Street / Owners Manual

Internal Fixtures and Finishes Schedule – Common AreasItem/Element Location Code Make/

ManufacturerProduct Finish /

ColourLevel 0 to Level 4

Generally – Carpark, Storage Rooms, Back of House, Service Rooms, Stairs, Retail Spaces

Floor - - Formed Concrete NaturalWalls - - Formed Concrete Natural

- - Blockwork NaturalColumns - - Formed Concrete NaturalSoffits - - Formed Concrete NaturalDoors & Trims – Paint

- Taubmans Ultra Enamel Semi-Gloss, Dulux Western Myall

Car Park Floor – Paint (Sealer)

- Nutech Pavecoat Sealer Clear

Residential Waste Room, Commercial Refuse Room, Bin Washdowns

Floor – Paint (Sealer)

- Dulux 775 Line Dulux-Durebild STI for undercoat

Grey

Walls – Paint (Sealer)

770 Line Weathermax HBR Polyurethane 2 Pack Topcoat

Apartment Entry Foyer and Lobby

Floor – Tile (Generally)

- Baron Forge 600x600mm Natural Bluestone

Honed, Miteq 102 Sealer

Floor – Tile (Accent)

- Massa Imports 600x300mm Polished, Opal

Floor – Tile (Feature)

- Baron Forge Granite Polished, Rojo Alicante

- Marble House Marble Polished, Carnish Red

Floor – Mat - Classic Architectural Group

Integra Vantt Midnight with Gold Aluminium Strips

Walls – Paint - Taubmans Easy Coat Low Sheen, Dulux Praire Dust

28 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Apartment Entry Foyer and Lobby

Walls – Paint (Feature)

- Taubmans Easy Coat Low Sheen, Dulux Red Capsicum

Walls – Panels - Sontext SerenityLite Panel in Lane Furnishing Upholstery, Suzette Range

Organic

Walls - Wallpaper

2442 Newcor Viscaya (Gold)2443 (Red)

Skirting - - Powdercoat Aluminium 150mm

Dulux Powdercoat, Charcoal Pearl

Ceiling - Paint - Taubmans Tradex Flat, Dulux Black

Doors & Trims - Paint

- Taubmans Pure Performance Trim

Semi-Gloss, Praire Dust

Mail Room

Floor – Tile - Baron Forge 600x600mm Natural Bluestone

Honed, Miteq 102 Sealer

Walls – Paint - Taubmans Easy Coat Low Sheen, Dulux Praire Dust

Skirting - - Powdercoat Aluminium 150mm

Dulux Powdercoat, Charcoal Pearl

Ceiling - Paint - Taubmans Tradex Low Sheen, Dulux Praire Dust

Level 5 Facilities

Media Room

Floor – Carpet - Victoria Carpets

48Oz Patterned Cut Pile

Yarra

Walls – Paint - Taubmans Easy Coat Low Sheen, Dulux Jarrah

Woodwork – Paint

- Taubmans Ultra Enamel Semi-Gloss, Dulux White Duck

Ceiling - Paint - Taubmans Tradex Flat, Dulux Black

29 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Amenities Corridor

Floor – Tile - Classic Ceramics

300x600mm R13, Palladio

Floor – Mat - Classic Architectural Group

Integra Zone Smoke

Walls – Paint - Taubmans Easy Coat with Anti-Mould Base

Low Sheen, Dulux White Duck

Woodwork (Architraves, Doors) - Paint

- Taubmans Ultra Enamel Semi-Gloss, Dulux White Duck

Ceiling – Paint - Taubmans Ultra Enamel with Anti-Mould Base

Flat, Dulux White Duck Quarter Strength

Male / Female Change, UAT, Disabled Shower

Floor – Tile - Classic Ceramics

300x300mm R11, Caledonia Grey

Walls – Paint - Taubmans Easy Coat Low Sheen, Dulux White Duck

Woodwork (Doors, Architraves) – Paint

- Taubmans Ultra Enamel Semi-Gloss, Dulux White Duck

Ceiling – Paint - Taubmans Tradex Flat, Dulux White Duck Quarter Strength

Vanity – Joinery

- Design Live International

Laminex Laminated Board

Cocoa Nougat

Partitions – Joinery

- Kyissa Polytec Compact Laminate

Fossil

30 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Pool / Spa

Floor – Tile (Generally)

- Classic Ceramics

300x600mm R13, Palladio

Floor – Tile (Accent)

- Classic Ceramics

95x95mm Cyclone

Floor – Tile (Coping), Stair Nosing

- Baron Forge Natural Bluestone

Sawcut, Natural

Wall – Tile (Generally)

- Massa Imports 298x600mm Polished, White

Wall – Tile (Pool Hob)

- Classic Ceramics

45x195mm Mosaic

Gloss, Ash

Wall – Tile (Accent Stripe)

- Classic Ceramics

95x95mm Cyclone

Wall – Tile (Mosaic Stripe)

- Classic Ceramics

23x23mm Oyster Glass

Wall – Tile (Logo)

1SGI7002-61

Classic Ceramics

25x25 Mosaic Unglazed, Italian Taupe

1SGI7005-61

Classic Ceramics

Unglazed, Italian Chocolate

Wall (Feature) – Paint

E11 Dulux Design Metallic Dusty Gold

Woodwork (Doors) – Paint

- Taubmans Ultra Enamel Semi-Gloss, Dulux White Duck

Woodwork (External of Sauna Door and Architrave, Pool Bench) – Oil

- Cutek CD50 -

Ceiling, Generally – Paint

- Taubmans Easy Coat with Anti-Mould Base

Low Sheen, Dulux Ceylonese

Ceiling – Feature

- Renhurst Ceilings

Rippletone 0.350 Gauge

Metallic Silver

Ceiling, Skylight Void - Paint

- Taubmans Easy Coat with Anti-Mould Base

Flat, Dulux White Duck Quarter Strength

31 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Sauna

Floor – Tile - Classic Ceramics

300x600mm R13, Palladio

Woodwork - Sauna & Steam Australia

Natural Red Cedar

Natural

Gymnasium

Floor – Carpet - Carpets Inter Carpet Tiles Barely BlackWalls – Paint - Taubmans Easy Coat Low Sheen,

Dulux Hog Bristle

Woodwork (Door) – Paint

- Taubmans Ultra Enamel Semi-Gloss, Dulux Hog Bristle

Level 5 to Level 24

Corridors

Floor – Carpet 9830 Victoria Carpets

Special 48 Ounce Plush 80/20

Yarra

Walls – Paint - Taubmans Easy Coat Low Sheen, Dulux Pale Parchment

Ceilings – Paint - Taubmans Tradex Flat, Dulux Light Rice Half Strength

Woodwork (Skirting, Architraves, Service Cupboard Door) – Paint

- Taubmans Ultra Enamel Semi-Gloss, Dulux Light Rice Half Strength

Woodwork (Apartment Entry Door) – Paint

- Quantum Aquastain Satin, Cochran Black

Apartment Entry Door – Panel

- Designer Walls Maya Romanoff Tue Metals Basketweave Wall Panel

Speckled Bras

Walls – Wallpaper

3617 Newcor Coronado (Gold)3642 (Red)

Lifts

32 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Lift Cars

Floor - Baron Forge 600x600mm Natural Bluestone

Honed, Miteq 102 Sealer

Walls SS-HLSUS304

Otis Standard Package

Stainless Steel

Mirror - Otis 4mm Mirror SilverHand Rail SS-

HR600SSOtis Standard

PackageStainless Steel

Ceiling SS-CWO2 Otis Flat Ceiling with Shadow Line, Round LED Down Lights

Stainless Steel

Control Panel - Otis Standard Package COP Half Height with Position Indicator

-

Joinery

Joinery

Kitchen

- Design Live International

Alpikord Laminated Board

Gloss Fin Poliuretanica

Kickboard - Design Live International

Lamicolor 0.9mm Ghisa, Alufinish

Carcass - Design Live International

Carcass Board White

Shaving Cabinet Bathroom - Design Live International

Alpikord Laminated Board

Fin Effetto Cera

Wardrobe – Walk-in Shelving & Drawers

MFC379ML E2

Design Live International

An Cuong Laminated Board

Cherry

Wardrobe – Sliding Doors (Generally)

- Design Live International

Laminated Board Oregon Pine

Tiling & Stonework

Stone Tops Kitchen, Vanity - Baron Forge Reconstituted Stone

Linen

33 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Floor Tiles

Bathroom, Laundry (Where Applicable)

- Massa Imports 300x600mm Neutral, Light Moka

Wall Tiles

Bathroom (Generally)

- Massa Imports 298x600mm Polished, White

Bathroom (Vanity)

- Classic Ceramics

45x195mm Gloss, Ash

Pavers Balcony - Signorino 600x600x20mm Porcelain

Toronto

Flooring

CarpetBedroom (Where Applicable)

9828 Victoria Carpets

Special Taranto Twist 80/20

Vista

Timber Floating Floors

Kitchen, Living, Bedroom (Where Applicable), Study (Where Applicable)

- Greenearth Engineered Timber Floorboard

Jarrah

General Apartment Finishes

Paint

Ceiling (Generally)

- Taubmans Tradex Flat, Dulux Russian Toffee

Ceiling (Feature)

- Taubmans Pure Performance

Matt, Dulux Domino

Walls - Taubmans Easy Coat Low Sheen, Dulux Bedbox

Woodwork (Skirting, Architraves, Internal Doors, Apartment Side of Entry Door )

- Taubmans Ultra Enamel Semi-Gloss, Dulux Russian Toffee

Woodwork (Corridor Side of Entry Door)

- Quantum Aquastain Satin, Cochran Black

Timber Stair (Penthouse)

- Quantum Microfloor Urethane

Satin, 50% Teak 50% Mahogany

34 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Glass SplashbacksKitchen - Studd Corp 6mm Toughened

Glass with Colourback

Clear, Dulux Blind Date

Mirrors Bathroom - Studd Corp 4mm with 25mm Bevelled Edge

Silver

Shower Screens

Bathroom - Studd Corp 10mm Toughened Frameless Glass with Patch Hinges

Clear, Bright Finish

Wallpaper Walls (Feature) 25680 Harlequin Indulgence Sophistication

(Dark)

Apartment Entry Door

Feature Panel - Designer Walls Maya Romanoff Tue Metals Basketweave Wall Panel

Speckled Bras

35 / The Istana / Owners Manual

Internal Fixtures and Finishes Schedule – Apartments / Penthouses (Dark Scheme)Item/Element Location Code Make/

ManufacturerProduct Finish /

ColourJoinery Joinery

Kitchen

- Design Live International

Alpikord Laminated Board

Gloss Fin Poliuretanica

Kickboard - Design Live International

Lamicolor 0.9mm

Ghisa, Alufinish

Carcass - Design Live International

Carcass Board White

Shaving Cabinet Bathroom - Design Live International

Alpikord Laminated Board

Fin Effetto Cera

Wardrobe – Walk-in Shelving & Drawers

MFC379ML E2

Design Live International

An Cuong Laminated Board

Cherry

Wardrobe – Sliding Doors (Generally)

- Design Live International

Laminated Board Oregon Pine

Tiling & StoneworkStone Tops Kitchen, Vanity - Baron Forge Reconstituted

StoneLinen

Floor Tiles Bathroom, Laundry (Where Applicable)

- Massa Imports 300x600mm Neutral, Light Moka

Wall Tiles

Bathroom (Generally)

- Massa Imports 298x600mm Polished, White

Bathroom (Vanity)

- Classic Ceramics

45x195mm Gloss, Ash

Pavers Balcony - Signorino 600x600x20mm Porcelain

Toronto

FlooringCarpet Bedroom

(Where Applicable)

9828 Victoria Carpets

Special Taranto Twist 80/20

Vista

Timber Floating Floors Kitchen, Living, Bedroom (Where Applicable), Study (Where Applicable)

- Greenearth Engineered Timber Floorboard

Jarrah

General Apartment Finishes

36 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Paint

Ceiling (Generally)

- Taubmans Tradex Flat, Dulux Russian Toffee

Ceiling (Feature)

- Taubmans Pure Performance

Matt, Dulux Domino

Walls - Taubmans Easy Coat Low Sheen, Dulux Bedbox

Woodwork (Skirting, Architraves, Internal Doors, Apartment Side of Entry Door )

- Taubmans Ultra Enamel Semi-Gloss, Dulux Russian Toffee

Woodwork (Corridor Side of Entry Door)

- Quantum Aquastain Satin, Cochran Black

Timber Stair (Penthouse)

- Quantum Microfloor Urethane

Satin, 50% Teak 50% Mahogany

Glass Splashbacks Kitchen - Studd Corp 6mm Toughened Glass with Colourback

Clear, Dulux Blind Date

Mirrors Bathroom - Studd Corp 4mm with 25mm Bevelled Edge

Silver

Shower Screens Bathroom - Studd Corp 10mm Toughened Frameless Glass with Patch Hinges

Clear, Bright Finish

Wallpaper Walls (Feature) 25680 Harlequin Indulgence Sophistication

(Dark)

Apartment Entry Door Feature Panel - Designer Walls Maya Romanoff Tue Metals Basketweave Wall Panel

Speckled Bras

37 / The Istana / Owners Manual

Internal Fixtures and Finishes Schedule – Apartments / Penthouses (Light Scheme)Item/Element Location Code Make/

ManufacturerProduct Finish /

ColourJoinery Joinery

Kitchen

- Design Live International

Alpikord Laminated Board

Sabbiata, Fin Effectto Cera

Kickboard - Design Live International

Lamicolor 0.9mm

Ghisa, Alufinish

Carcass - Design Live International

Carcass Board White

Shaving cabinet Bathroom - Design Live International

Amerind Laminated Board

Rustic, Bouchon

Wardrobe – Walk-in Shelving & Drawers

MFC379ML E2 Design Live International

An Cuong Laminated Board

Cherry

Wardrobe – Sliding

Doors (Generally)

- Design Live International

Laminated Board Statos

Doors (Penthouse)

- Albedor Industries

Compressed Panel

Fino Chambery

Tiling & StoneworkStone Tops Kitchen

(Vanity)- Baron Forge Reconstituted

StoneMink

Floor Tiles Bathroom, Laundry (Where Applicable)

MC1036 Massa Imports 300x600mm -

Wall Tiles

Bathroom (Generally)

- Massa Imports 298x600mm Polished, Beige

Bathroom (Vanity)

- Classic Ceramics

45x195mm Mosaic Accent

Gloss, Ash

Pavers Balcony - Signorino 600x600x20mm Porcelain

Toronto

FlooringCarpet Bedroom

(Where Applicable)

9828 Victoria Carpets

Special Taranto Twist 80/20

Vista

Timber Floating Floors

Kitchen, Living, Bedroom (Where Applicable), Study (Where Applicable)

- Greenearth Engineered Timber Floorboard

Jarrah

General Apartment Finishes

38 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Paint

Ceiling (Generally)

Taubmans Tradex Flat, China White

Ceiling (Feature)

Taubmans Tradex Flat, Shipwreck

Walls Taubmans Easy Coat with Microban

Low Sheen, Tuft

Woodwork (Skirting, Architraves, Internal Doors, Apartment Side of Entry Door)

Taubmans Ultra Enamel Semi-Gloss, China White

Woodwork (Corridor Side of Entry Door)

Quantum Aquastain Satin, Cochran Black

Timber Stair (Penthouse)

Quantum Microfloor Urethane

Satin, 1 Point Mahogany per Litre

Glass Splashbacks Kitchen - Studd Corp 6mm Toughened Glass with Colourback

Clear, Dulux Stowe White

Mirrors Bathroom - Studd Corp 4mm with 25mm Bevelled Edge

Silver

Shower Screens Bathroom - Studd Corp 10mm Toughened Frameless Glass with Patch Hinges

Clear, Bright Finish

Wallpaper Walls (Feature) 25676 Harlequin Indulgence Sophistication

(Light)

Apartment Entry Door

Feature Panel - Designer Walls Maya Romanoff Tue Metals Basketweave Wall Panel

Speckled Bras

39 / The Istana / Owners Manual

External Finishes ScheduleItem/Element Location Code Make/

ManufacturerProduct Finish /

Colour

Metal Cladding

Canopies - Foshan Kete Laminated Sheet

Brilliant Metallic

Carpark Screens

- Foshan Kete Perforated Screens

Powdercoat, Surftmist

- Powdercoat, Ocean Mist

- Powdercoat, Admirality

- Powdercoat, Horizon Blue

- Powdercoat, Deep Ocean

Level 24 & 25 Hammerheads

- Alcopa Design (Aust.)

Composite Sheet

Champagne Silver

Paint

Walls (Dark) - Taubmans Armawall Satin, Roll-in Fine Texture, Namadji

Walls (Mid) - Taubmans Armawall Satin, Roll-in Fine Texture, Ceylonese

Walls (Light) - Taubmans Armawall Satin, Roll-in Fine Texture, Heifer

Stone Façade

- Baron Forge Marble Polished, Amadora (Dark)

- Polished, Crema Marfil (Light)

Pavers

Terraces - Signorino 600x600x20mm Porcelain

Toronto

East Laneway - Signature Stone

1000x500 Natural Bluestone

Sawcut

- Signature Stone

250x500 Natural Bluestone

Sawcut

40 / The Istana / Owners Manual

Sanitary Fixtures and Fittings Schedule – Common FacilitiesItem/Element Location Code Make/

ManufacturerProduct Finish /

ColourSanitary ware

Toilet Suite

Level 5 UAT 901800W Caroma Care 800 Wall Faced Toilet with Pedigree II Care Single Flap Seat

White

Level 5 Male / Female Change

NTIWFSC Barker Trading Nova Wall Faced Toilet with Soft Close Seat

White

Vanity Basin

Level 5 UAT 861515W Caroma Cosmo Wall Basin

White

639950W Caroma Caravelle Basin Shroud

White

Level 5 Male / Female Change

863715W Fowler Regent Basin Semi-Recessed Basin

White

Apartment / Penthouse with separate Laundry

863715W Fowler Regent Basin Semi-Recessed Basin

White

Sink Cleaners Room

AB-CS-L 3Monkeez Cleaners Sink with Legs and Heavy Duty Hinged Grate

Stainless Steel

Tap wareToilet Stop Tap Level 5 UAT,

Male / Female Change

MT2015 Austworld Modular Washing Machine Stops 1/4 Turn Ceramic Disc

Chrome

Basin Plug & Waste UAT 1 & UAT 2 PW3275 Austworld 32mm Pop Up Waste No Overflow

Chrome

Basin Mixer Level 5 UAT GD770CHR Pheonix Georgio Care Mixer

Chrome

Level 5 Male / Female Change

ALS-SCB2 Paco Jaanson Scondro Square Basin Mixer 35mm

Chrome

41 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Basin Stop Taps Level 5 UAT, Male / Female Change

MT2015 Austworld Modular Washing Machine Stops 1/4 Turn Ceramic Disc

Chrome

Shower Head (Fixed) Level 5 Male / Female Change, Pool

690CHR Pheonix Commander Shower Arm and Rose

Chrome

Shower Head (Hand Held)

Level 5 Disabled Shower

ML22-6566 Metlam 32mm Grab Rail Shower Kit

Chrome

Shower Mixer Level 5 Disabled Shower, Male / Female Change, Pool

VS780CHR Pheonix Vivid Slimline Shower Mixer

Chrome

AccessoriesToilet Grab Rails Level 5 MLR104 Metlam Disabled WC

90 Degree Grab Rail Set, Right Hand

Stainless Steel

Toilet Paper Holder Level 5 Male / Female Change

ML838 Metlam Double Toilet Roll Holder

Chrome

Paper Towel Dispenser

Level 5 UAT ML725SS Metlam

Hand Dryer Level 5 Male / Female Change

AB1000 JD Macdonald Autobeam Hand Dryer

White / Chrome

Wastepaper Bin Level 5 UAT ML922 Metlam Wall Mount Waste Receptacle

Stainless Steel

Soap Dispenser Level 5 UAT, Male / Female Change

ML663W Metlam 600ml Liquid Soap Dispenser

White

Shower Seat Level 5 Disabled Shower

ML991CL Metlam Folding Shower Seat

White

Shower Grab Rail Level 5 Disabled Shower

MLR107 Metlam Offset Flush Mount Shower Grab Rail, Left Hand

Stainless Steel

42 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Shower Basket

Level 5 Disabled Shower

ML239B Metlam Soap Basket Chrome

Level 5 Male / Female Change

JN1004CP Paco Jaanson Shower Basket 300mm

Chrome

Shower Curtain

Level 5 Disabled Shower

JDMTRACK-L1200 JD Macdonald Shower Curtain Track

White

JDMCURT-BSP2518

JD Macdonald Shower Curtain

White

Bench Bracket Level 5 Male / Female Change, Pool

287.45.477 Hafele Hebgo Bracket (500kg/Pair)

Gray Primed

Robe Hook Level 5 UAT, Disabled Shower, Male / Female Change, Pool

ML4159 Metlam Coat Hook Stainless Steel

43 / The Istana / Owners Manual

Sanitary Fixtures and Fittings Schedule – Apartments / PenthousesItem/Element Location Code Make/

ManufacturerProduct Finish /

ColourSanitary wareToilet Suite Apartment

Bathroom (Level 5 to Level 13)

B-2376 Paco Jaanson Salo Wall Faced Pan with Seat

White

237001 Caroma Cube Invisi Series II Cistern

-

23702OC Caroma Invisi Series II Metal Rectangular Flush Plate & Buttons

Chrome

Apartment / Penthouse Bathroom

(Level 14 to Level 25)

824505W Fowler Seido Wall Faced Pan

White

300023W Fowler Soft Close Seat

White

237001 Caroma Cube Invisi Series II Cistern

-

23702OC Caroma Invisi Series II Metal Rectangular Flush Plate & Buttons

Chrome

Bidet Penthouse Bathroom (Where Applicable)

KN212T-2 Aurora Spice Wall Faced Bidet

White

Vanity Basin

Apartment (without separate Laundry) Bathroom

PMP1601 Parisi Wave 600 Semi-Recessed Basin

White

Apartment / Penthouse with separate Laundry

863715W Fowler Regent Basin Semi-Recessed Basin

White

Bath (Built-in) Apartment / Penthouse Bathroom (Where Applicable)

2-20270P Streamline Roca Princess Bath 1700mm

White

44 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Bath (Free Standing) Penthouse Bathroom (Where Applicable)

ST04 Aurora Napoli Freestanding Bath

White

Sink

Apartment (1 Bedroom) Kitchen

PPL10BU Clark Polar Single Bowl Undermount Sink

Stainless Steel

Apartment (2+ Bedroom) Kitchen

PPL15BU Clark Polar 1.5 Bowl Undermount Sink

Stainless Steel

Trough Apartment / Penthouse Laundry

LT390SKINI Interchange 35 Litre Inset Laundry Trough 390x500mm

White

Tap wareBidet Mixer Penthouse

BathroomALS-SCBID Paco Jaanson Salo Bidet

MixerChrome

Bidet Stop Taps Penthouse Bathroom

MT2015 Austworld Modular Washing Machine Stops 1/4 Turn Ceramic Disc

Chrome

Basin Plug & Waste Apartment / Penthouse Bathroom

PW3275 Austworld 32mm Pop Up Waste No Overflow

Chrome

Basin Mixer Apartment / Penthouse Bathroom

ALS-SCB2 Paco Jaanson Scondro Square Basin Mixer 35mm

Chrome

Basin Stop Taps Apartment / Penthouse Bathroom

MT2015 Austworld Modular Washing Machine Stops 1/4 Turn Ceramic Disc

Chrome

Bath (Built-in) Spout Apartment / Penthouse Bathroom (Where Applicable)

LQ777CHR Pheonix Lexi Q Wall Bath Outlet 230mm

Chrome

Bath (Built-in) Mixer Apartments / Penthouse Bathroom (Where Applicable)

ALS-SCW Paco Jaanson Scondro Wall Mixer

Chrome

45 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Bath (Fee Standing) Spout & Mixer

Penthouse Bathroom (Where Applicable)

V799CHR Pheonix Vivid Floor Mounted Bath Mixer

Chrome

Shower Head (Fixed) Apartment / Penthouse Bathroom

SH008 Pheonix Shower Arm and Rose 230mm Round

Chrome

Shower Head (Hand Held)

Apartment / Penthouse Bathroom

BSH-HOOK Paco Jaanson Brass Hand Shower on Hook

Chrome

Shower MixerApartment / Penthouse Bathroom

ALS-SCD-B Paco Jaanson Scondro Wall Mixer with Diverter Body

Chrome

SP-ALSSCDPLATE

Paco Jaanson Scondro Square Diverter Mixer Plate

Chrome

SP-ALSR132SC Paco Jaanson Scondro Square Diverter Mixer Handle

Chrome

Shower Grate Apartment / Penthouse Bathroom

M-FT-5 3 Monkeez Floor Trough Stainless Steel

Kitchen Sink mixer Apartment / Penthouse Kitchen

ALS-SCS Paco Jaanson Scondro Square Sink Mixer

Chrome

Dishwasher Stop Tap

Apartment / Penthouse Kitchen

MT2015 Austworld Modular Washing Machine Stops 1/4 Turn Ceramic Disc

Chrome

Laundry Trough mixer

Apartment / Penthouse Laundry

GE730CHR Pheonix Georgio Sink Mixer

Chrome

Washing Machine Stop Taps

Apartment / Penthouse Bathroom / Laundry

MT2015 Austworld Modular Washing Machine Stops 1/4 Turn Ceramic Disc

Chrome

46 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

AccessoriesToilet Paper Holder Apartment /

Penthouse Bathroom

AX11 Streamline Axim Toilet Roll Holder

Chrome

Shower Basket Apartment / Penthouse Bathroom

JN1004CP Paco Jaanson Shower Basket 300mm

Chrome

Towel Rail

Apartment / Penthouse Bathroom

AX03C Streamline Axus Towel Rail 600mm

Chrome

Apartment / Penthouse Bathroom

AX45 Streamline Axus Towel Rail 450mm

Chrome

47 / The Istana / Owners Manual

Hardware Schedule – Common AreasItem/Element Location Code Make/

ManufacturerProduct Finish /

ColourSanitary ware

Apartment Entry Lobby

Floor Hinge - Foshan Kete Kin Long HD203

Chrome

Upper Patch - Foshan Kete Kin Long Upper Patch M201

Chrome

Bottom Patch - Foshan Kete Kin Long Bottom Patch M101

Chrome

Locker Patch - Foshan Kete Kin Long Locker S10

Chrome

Door Pull - Foshan Kete Kin Long 800mm Handle LS40708

Satin, Stainless Steel

48 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Stairs

Mortise Lock ML-2100-LH-PSS

Designer Doorware

Passage Latch, Left Hand

Satin Stainless Steel

ML-2100-RH-PSS

Passage Latch, Right Hand

Satin Stainless Steel

Lever PA-R40-SSS Designer Doorware

Palm Set R40 Satin Stainless Steel

Oval Cylinder (Where Applicable)

C570-RES-MK-SC

Designer Doorware

Oval Cylinder Restricted Master Keyed

Satin

Cylinder Escutcheon (Where Applicable)

E44-SSS Designer Doorware

Oval Cylinder Escutcheon R40 Rose

Satin Stainless Steel

Hinge H100-FP-SSS Designer Doorware

100x75 Fixed Pin Button Tip Hinge

Satin Stainless Steel

Closer DC-H26-SL Designer Doorware

Door Closer including Standard Arm and Bracket

Silver

Door Stop DS4-SC Designer Doorware

Cylindrical Door Stop 75mm

Satin

Seal IS1212-LS-BLK Designer Doorware

Perimeter Seal, Long, Single Door Set

Black

IS8010SI-CA Designer Doorware

Door Bottom Seal (Size to Suit)

Clear Anodised

Secured (Gas Cupboard)

Door Pull 5550-150-SSS Designer Doorware

D-Pull 150x16mm

Satin Stainless Steel

Lock XKA-NL-550-SSS

Designer Doorware

Nightlatch – Less cylinder

Satin Stainless Steel

Cylinder C201-RES-MK-SC

Designer Doorware

Rim Cylinder Restricted Mater Keyed

Satin

Hinge H100-FP-SSS Designer Doorware

100x75mm Fixed Pin Button Tip Hinge

Satin Stainless Steel

49 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Secured (Electrical Cupboard, Communications Cupboard)

Door Pull 5550-150-SSS Designer Doorware

D-Pull 150x16mm

Satin Stainless Steel

Lock XKA-NL-550-SSS

Designer Doorware

Nightlatch – Less cylinder

Satin Stainless Steel

Cylinder C201-RES-MK-SC

Designer Doorware

Rim Cylinder Restricted Mater Keyed

Satin

Barrel Bolt

XSC-BB02-150-B-SC

Designer Doorware

Brass Barrel Bolt with 9mm Shoot, Throw 45mm

Satin

XSC-BB03-150-B-SC

Designer Doorware

Brass Barrel Bolt with 9mm Shoot, Throw 25mm

Satin

Seal

IS1212-LS-BLK Designer Doorware

Perimeter Seal, Long, Single Door Set

Black

IS8010SI-CA Designer Doorware

Door Bottom Seal (Sized to Suit)

Clear Anodised

Unsecured (Fire Extinguisher, Fire Hose Reel, Hydraulics Cupboard)

Door Pull 5550-150-SSS Designer Doorware

D-Pull 150x16mm

Satin Stainless Steel

Roller Bolt DB8-SC Designer Doorware

Adjustable Stainless Steel Roller Bolt

Satin Stainless Steel

Hinge H100-FP-SSS Designer Doorware

100x75mm Fixed Pin Button Tip Hinge

Satin Stainless Steel

50 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Level 5 Male / Female Change

Push Plate XKA-PP300V-SSS

Designer Doorware

Push Plate 300x100x2mm Visible Fix

Satin Stainless Steel

Pull Plate XKA-PH300V-SSS

Designer Doorware

Pull Handle 150 on 300x100x2mm Visible Fix

Satin Stainless Steel

Closer DC-H24-SL Designer Doorware

Door Closer including Standard Arm and Bracket

Silver

Door Stop DS4-SC Designer Doorware

Cylindrical Door Stop 75mm

Satin

51 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

UATs

Mortise Lock ML-2012-LH-PSS

Designer Doorware

Vestibule Privacy Lock – Anti- Lockout, Left Hand

Satin Stainless Steel

ML-2012-RH-PSS

Vestibule Privacy Lock – Anti- Lockout, Right Hand

Satin Stainless Steel

Lever PA-R40-SSS Designer Doorware

Palm Set R40 Satin Stainless Steel

Indicator E512-I-SC Designer Doorware

Round Emergency Release with Indicator R50 Rose

Satin

Turn Snib E519-SC Designer Doorware

Quad Turn Snib Disabled on R50 Rose

Satin

Hinge H100-FP-SSS Designer Doorware

100x75 Fixed Pin Button Tip Hinge

Satin Stainless Steel

Closer DC-H24-SL Designer Doorware

Door Closer including Standard Arm and Bracket

Silver

Door Stop DS4-SC Designer Doorware

Cylindrical Door Stop 75mm

Satin

Seal IS1212-LS-BLK Designer Doorware

Perimeter Seal, Long, Single Door Set

Black

IS8010SI-CA Designer Doorware

Door Bottom Seal (Sized to Suit)

Clear Anodised

52 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Waste Rooms

Mortise Lock

ML-2002-LH-PSS

Designer Doorware

Vestibule Storeroom Lock, Left Hand

Satin Stainless Steel

ML-2002-RH-PSS

Vestibule Storeroom Lock, Right Hand

Satin Stainless Steel

Lever PA-R40-SSS Designer Doorware

Palm Set R40 Satin Stainless Steel

Oval Cylinder (Where Applicable)

C570-RES-MK-SC

Designer Doorware

Oval Cylinder Restricted Master Keyed

Satin

Cylinder Escutcheon (Where Applicable)

E44-SSS Designer Doorware

Oval Cylinder Escutcheon R40 Rose

Satin Stainless Steel

Hinge H100-FP-SSS Designer Doorware

100x75 Fixed Pin Button Tip Hinge

Satin Stainless Steel

Closer DC-H24-SL Designer Doorware

Door Closer including Standard Arm and Bracket

Silver

Sequence Selector

DC-A91-SSS Designer Doorware

Single Arm Door Selector

Satin Stainless Steel

Seal

IS1212-LS-BLK Designer Doorware

Perimeter Seal, Long, Single Door Set

Black

IS8010SI-CA Designer Doorware

Door Bottom Seal (Size to Suit)

Clear Anodised

53 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Level 5 Facilities Corridor, Pool, Gym, Terrace

Mortice

NS-3001-LH-SSS

Designer Doorware

Vestibule Classroom Lock 30mm Backset

Satin Stainless Steel

NS-3001-RH-SSS

Designer Doorware

Satin Stainless Steel

NS-3100-RH-SSS

Designer Doorware

Passage Latch 30mm Backset

Satin Stainless Steel

Levers/Plate

DA-PS50-E-RH-PC

Designer Doorware

Daniela Half Set External Plain Plate Right Hand

Chrome

DA-PS50-I-LH-PC

Designer Doorware

Daniela Half Set Internal Plain Plate Left Hand

Chrome

DA-PS50-I-RH-PC

Designer Doorware

Daniela Half Set internal Plain Plate Right Hand

Chrome

DA-PS54N-E-LH-PC

Designer Doorware

Daniela Half Set External 90mm Oval Cylinder Left Hand

Chrome

DA-PS54N-E-RH-PC

Designer Doorware

Daniela Half Set External 90mm Oval Cylinder Right Hand

Chrome

Oval Cylinder (Where Applicable)

C570-RES-MK-SC

Designer Doorware

Oval Cylinder Restricted Master Keyed

Satin

Hinges - Foshan Kete Kin Long Hinge

Stainless Steel

Door Closer - Foshan Kete Kin Long Surface Mounted Door Closer

-

Flush Bolt - Foshan Kete Kin Long Black

54 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Smoke Lobby Door

Door Pull - Foshan Kete Kin Long 800mm Handle LS40708

Satin, Stainless Steel

Hinges - Foshan Kete Kin Long Hinge

Stainless Steel

Door Closer - Foshan Kete Kin Long Surface Mounted Door Closer

-

55 / The Istana / Owners Manual

Hardware Schedule – Apartments / PenthousesItem/Element Location Code Make/

ManufacturerProduct Finish /

Colour

Front Entry Door

Door Pull 709FR.500 AB Pittella Door Pull Antique BrassBlank Rose 789.B AB Pittella Blank Rose Antique Brass

Mortise Lock

ML-2002-LH-PSS

Designer Doorware

Vestibule Storeroom Lock, Left Hand

Polished Stainless Steel

ML-2002-RH-PSS

Vestibule Storeroom Lock, Right Hand

Strike MS201-PSS Designer Doorware

Extended Strike

Polished Stainless Steel

Lever

PA-R40-I-LH-PSS

Designer Doorware

Palm Half Set R90 Int, Left Hand

Polished Stainless Steel

PA-R40-I-RH-PSS

Palm Half Set R90 Int, Right Hand

Oval Cylinder C570-EX-PCC Designer Doorware

Oval Cylinder, Extended

Bronze Pearl

Cylinder Escutcheon

789.L AB Pittella Escutcheon L Antique Brass

Hinge H101-FP-PSS Designer Doorware

100x100 Fixed Pin Button Tip Hinge

Polished Stainless Steel

Closer DC-H24-SL Designer Doorware

Door Closer including Standard Arm and Bracket

Silver

Door Stop DS51-PC Designer Doorware

Quad Door Stop Wall Mounted

Chrome

Seal

IS1212-LS-BLK Designer Doorware

Perimeter Seal, Long, Single Door Set

Black

IS8010SI-920-CA

Designer Doorware

Door Bottom Seal 920mm

Clear Anodised

56 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Bedroom Door

Lever PA-R40-PSS Designer Doorware

Palm Set R40 Polished Stainless Steel

Latch - Corinthian Doors

Tubular Latch Chrome

Hinge - Corinthian Doors

85mm Radius Hinge

Chrome

Door Stop DS51-PC Designer Doorware

Quad Door Stop Wall Mounted

Chrome

Bathroom Door

Lever and Latch

PA-R42-TC61-PSS

Designer Doorware

Palm Privacy Set including Latch Blot

Polished Stainless Steel

Hinge

- Corinthian Doors

85mm Radius Hinge

Chrome

- Corinthian Doors

Lift-off Hinge (As Required)

Chrome

Door Stop DS51-PC Designer Doorware

Quad Door Stop Wall Mounted

Chrome

Balcony Swing Door

Mortise Lock - Foshan Kete Kin Long MBS28/II

-

Lever

- Foshan Kete Kin Long MZS120

Black

- Foshan Kete Kin Long MZS320 Dummy Handle

Black

Hinges - Foshan Kete Kin Long Hinge

Stainless Steel

Door Closer - Foshan Kete Kin Long Surface Mounted Door Closer

-

Balcony Sliding DoorHandle - Foshan Kete Yinuo YN-TL03 BlackRoller - Foshan Kete Daming 52PS -Block - Foshan Kete Kinlong FK-D Black

Awning Windows

Handle - Foshan Kete Chuangzhi AD BlackFriction Stay 08341 Foshan Kete Giesse 10”

08341Stainless Steel

08343 Giesse 16” 08343

57 / The Istana / Owners Manual

Equipment ScheduleItem/Element Location Code Make/

ManufacturerProduct Finish /

Colour

Cook top

Apartment / Penthouse Kitchen (2 Burner)

SARV532XS Smeg 2 Burner Cooktop

Stainless Steel

Apartment / Penthouse Kitchen (4 Burner)

CIR66XS Smeg 4 Burner Cooktop

Stainless Steel

OvenApartment / Penthouse Kitchen

SA561X-9 Smeg Thermostatic Electric Oven

Stainless Steel

Range hoodApartment / Penthouse Kitchen

PUM60X Smeg 60cm Undermount Rangehood

Stainless Steel

DishwasherApartment / Penthouse Kitchen

DWAFI149 Smeg Integrated Dishwasher

-

Refrigerator

Apartment (where applicable) Kitchen

E402BRXFD4 Fisher & Paykel ActiveSmart Fridge Bottom Freezer 403L Right Hand Hinge

Stainless Steel

E402BLXFD4 ActiveSmart Fridge Bottom Freezer 403L Left Hand Hinge

Apartment / Penthouse (where applicable, with Ice and Water) Kitchen

E522BRXFDU4 Fisher & Paykel ActiveSmart Fridge Bottom Freezer with Ice and Water 519L Right Hand Hinge

Stainless Steel

E522BLXFDU4 ActiveSmart Fridge Bottom Freezer with Ice and Water 519L Left Hand Hinge

58 / The Istana / Owners Manual

Item/Element Location Code Make/Manufacturer

Product Finish / Colour

Fireplace

Penthouse Living Room (Where Applicable)

Simplicity 850 Real Flame Single Opening Decorative Firebox

Black

Penthouse Bedroom (Where Applicable)

Double Vision 850

Real Flame Double Opening Decorative Firebox

Black

Bulk Hot Water System

Level 24 Plant Room

DD5 200E315 Rinnai Demand Duo DD5 on Skid

-

DD7 200E315 Rinnai Demand Duo DD7 on Skid

-

59 / The Istana / Owners Manual