PA General Process

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

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People@ Coordination TeamJuly, 2012

Professional Accreditation General Process

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AGENDA1. Major steps2. Accreditation decision scenarios3. Submission periods4. Main roles of stakeholders5. How to request a training equivalence


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Apply in the On-

line Application

tool

Perform development plan

Perform your

Competency Self-

Assessment

(0 to 5 scale)

scenario A: Your application file is assessed by your

manager and HR

651

Go/No Go from PA local

coordination team

Perform your Gap Analysis.

Create your personalize

d Developmen

t Plan

Validationfrom

manager

42GET

ACCREDITED

Validate your self-

assessment &

development plan with

your manager

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PRE-REQUISITE PHASE ACCREDITATION DECISION

APPLICATION PHASE DEVELOPMENT

Pre-validation Application file :

1. Check access criteria / eligibility

2. Check elements included in the file

3. Manage next steps

Manager engages andsupports the employee

1. What’s new in the Accreditation processSix Steps for Accreditation Program

Employee owns her/hisdevelopment

Decision

Progressive building of your application file:

1. collect all necessary information (details on the track record, endorsement, …)

2. in case of competency gap detected, work on your own development plan :

Training courses registration to F2F

classes through the Global Contact Center

scenario B: Your accreditation

file is assessed by a review board

scenario C: You are assessed by a jury on the basis

of your accreditation presentation

NEW

New

New

3 | Professional Accreditation General Process | 2012

http://all.alcatel-lucent.com/static/learning/gcc/


1. Professional Accreditation – Major Steps 1/2

NEW

Visit the Professional Accreditation webpage http://all.alcatel-lucent.com/static/learning/prof_acc/ - There you will find all documents related to professional Accreditation program. First go to the resource section where you will find all material related to the global program, Then go to the scroll down menu, select your job and region and you will find the list of

learning resources and supporting document specific to your job Download the Accreditation Guide and Application file. Read it carefully so that you know what

it takes to be accredited.Go To Our Talent for Competency self-assessment / Development plan, and to register to the Learning Track in the LMS In Our Talent, the employee performs her/his competency self-assessment, performs

her/his gap analysis related to the job role and adds to her/his development plan the Professional Accreditation Program corresponding to her/his job

The manager validates the self-assessment and development plan By clicking on the selected Accreditation Program, the employee will access the LMS

through the link in OurTalent The employee registers to the related certification in the LMS and attends required

trainings as part of the learning track specific to her/his job (manager approval is required for each training registration)

Fast Track : In case employee has followed similar course it is possible to get an equivalency (see more info at the end of this section)

More info on Our Talent usage: click HERE 4 | Professional Accreditation General Process | 2012

http://all.alcatel-lucent.com/static/learning/prof_acc/

http://all.alcatel-lucent.com/wps/portal/!ut/p/kcxml/04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKLN4g3svS00C_IdlQEAEme4KU!?LMSG_CABINET=Employee_Portal&LMSG_CONTENT_FILE=Corporate_Functions/Human_Resources/Introduction_to_the_Talent_Tool.xml

Go To the Application tool Register to the program in the Application tool (See guideline here) In this site, the employee will first upload her/his CV and motivation letter in order that

her/his eligibility to be checked The employee will post its application file for review when completed

Development phase In this phase the candidate is asked to collect all necessary information to build the best

Application file he can (details on the track record, endorsement,…) Depending on the competency gap analysis, if any gaps are detected, the candidate

works on its own development plan : attending mandatory/recommended training courses , being formally mentored,…

E-Learning can be launched directly from the LMS, without manager approval (free of charge)

To register to classroom courses (Virtual and Face-To-Face), call the ALUniv Global Contact center

Jury/Board/HR & Manager Review (according to Job) The candidate has to prepare a presentation on her/his involvement on a chosen project

(for scenario B,C only) Depending on the Job (see next slide), decision of accreditation is taken by either Jury,

Review Board or by HR & Manager

1. Professional Accreditation – Major Steps 2/2


http://all.alcatel-lucent.com/static/learning/prof_acc/files/Online_Acc_tool.ppt


Professional Accreditation – Major Steps from the tools point of view

Step Tool Section in the tool Link to tutorials

1Perform competency self assessment based on the job profile

Our Talent Review

Our Talent - Tutorial2 Perform competency gap analysis Our Talent Career Plan /

Gap Analysis

3Create development plan and add in it the Professional Accreditation as a development activity

Our Talent Development Plan

4 Register to the LMS certification LMS MyCertification LMS part for PA- Tutorial

5Register on the On-Line Application tool and upload/update your application file

On-Line Application

toolNew Item On-Line tool - Tutorial

ALL End-to-end process from OT to LMS

OT/LMS PA program

support guideALL

Microsoft Office Word Document

NEW

For steps 1 and 3 the validation of the manager is required


http://training-server1.alcatel-lucent.com/secure/aicc/courses/html/People@/Final/All_Steps.htm

http://training-server1.alcatel-lucent.com/secure/aicc/courses/html/People@/HTML/DemoSteph.htm

http://training-server1.alcatel-lucent.com/secure/aicc/courses/html/People@/HTML/DemoSteph.htm

http://training-server1.alcatel-lucent.com/secure/aicc/courses/html/People@/Sharepoint/On-Line-tool.htm

2. Accreditation Scenario / JobA : Decision by

HR & Manager

Candidate submits an application file

Line manager and HR representative assess candidate based on application file and job experience.

B : Decision by a Review Board

Candidate submits a documented presentation and has a 15’ face to face Q&A session with the review board

Presentation is based on own concrete experience in a customer’s case/project to demonstrate her/his professionalism in the job.

The review Board consists in Business Leaders N-3/N-4 and HR representatives. Line managers don’t participate to decision.

C : Decision by a Jury Board

Candidate presents orally in front of 2 Jury members .

2h presentation is based on own experience in a customer’s case/project to demonstrate his professionalism in the job

Jury members consist in one Business executive (N-2/N-3) and one HR representative outside candidate’s organization

PM Project ManagerIP Integration ProfessionalITP Integration Testing ProfessionalPAP Project Administration Professional PMO-P Project Management Office Professional

SPM Senior Project ManagerTPM Technical Project ManagerDA Domain ArchitectNPOP Network Planning and OptimisationPMO-M Project Management Office ManagerOM Order Management ProfessionalROM: Roll-out Manager

GPM General Project ManagerSA Solution ArchitectLTPM Lead Technical Project ManagerBC Business ConsultantBM Bid Manager NOSM Network Operation Supervisor Manager

NEW


Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

BCSA

GPMLTPMNOSM

BM

DANPOPSPMTPM

PMO-M

PMIPITPPAP

PMO-P

CB

Candidate’s submission for scenario A

Decision by HR&Manager assessment

Decision By Review # 1

Decision By Review # 2

Submission #1 Submission #2

A

C

B

Decisionby Jury # 1

Decision By Jury # 2

3. Two submission periods per year



Support/coaches candidate to prepare themselves (Jury dry-run, Review,..)

Participates to accreditation decision

Provides decision and feedbacks to employee

Support Employee & Manager to ensure candidate is ready and well prepared for success.

Confirm final submission in verifying that Accreditation file is complete and that candidate fulfills all accreditation criteria

Ensure manager and employees are informedand support them.

Coaches Employee as necessary (devt plan)

Support manager in Job mapping and enrolment decision

HR

HR/manager assessment : Decide with HR on the accreditation decision and informs candidate of decision.

Jury or review board : get prepared to answer questions on candidates

Support employee to build accreditation file

Review accreditation file, verify candidate is ready and approve accreditation submission.

Validates development plan

Validates course registration

Perform job mapping for employees

Confirm enrolment

Line M

anager

Jury : Finalize Jury presentation and prepare for jury.

Review board : Finalize review board presentation and prepares face-to-face Q&A session

HR/manager assessment : get prepared to answer questions.

Prepare complete accreditation application file once ready.

Present to managers and get his approval

Submit to HRs for final review

Builds development plan

Register to the LMS certification related to her/his job

Attends training

Is enrolled in Our Talent

Self assess own competencies

Employee

Accreditation decision

(depends on job)

4. Major steps and main roles of stakeholders

Job mapping enrolment

Development Training Submission to

accreditation


5. How to request a training equivalence Case 1: the equivalence is already defined in the learning track

The equivalent courses already defined are listed under the icon in the learning track in the Professional Accreditation web page (as shown here above).

If you have followed one of these equivalent courses, your LMS certification will be automatically updated and the related learning item will be marked as completed.

No further action is required from you to validate the equivalence.



5. How to request a training equivalence Case 2: the equivalence course is NOT mentioned in the learning track

I had a similar

training in the last few

years

ALU University Course• Reference of the course followed• Date

External Course• Name of the course followed• Date• Name and address of the training

provider• Program and objectives of the training• Course duration• Course mode (distance learning,

classroom, other..)• Certificate of participation if any

I send an exceptional equivalence request to the ALU

University Global

Contact Center

ALU University validates

the equivalenc

e

ALU University updates

LMS certificatio

n

ALU University EMPLOYEE

ALU University

analyzes the equivalence

request form

LEARNING TRACK

ALU University sends me

the confirmatio

n of the validation

ALU University rejects the

request

I register for the course

proposed in the

learning track

Some equivalencies are already defined in the learning track : Click here to check.

For a demand of exceptional equivalences, contact Alcatel-Lucent University GCC that commits to answer within 2 weeks for internal equivalence analysis & 1 month for external



Documents

PA General Process