Every Journey Needs Direction

Contents

Who is PAC ?

Portfolio 2010

Why use PAC ?

Who use PAC ?

Who

Why

What

Who is PAC?

Pierre Audoin Consultants (PAC) was established by our founder Pierre Audoin in 1976 (Paris).

The only European Group with Global coverage: Strong local competences and global response.

The specialist for the Software & IT Services Industry: IT services and software suppliers, IT users, influencers and public bodies.

An integrated approach covering the whole value chain of our customers: off-the-shelf reports, marketing & consulting services.PAC supports IT decision makers & suppliers in the development and implementation of a successful strategy by providing them with a better understanding of the market, the competition and end-user

behavior.

Years our Offices Opened:

Paris Office 1976 Munich Office 1992 Bucharest Office 1999 New York Office 2000 London Office 2002 Sao Paulo Office 2009

Portfolio 2010

Software Project Services

Outsourcing

Oracle Services Research Program

LOCAL RESEARCH PROGRAMS

GLOBAL RESEARCH PROGRAMS

Regional Research Programs Germany, Austria, Switzerland

Vendor Positioning

Knowledge Exchange with CIO's

Customized Market & Portfolio

Analysis

Sales SupportServices

CommunicationServices

M&AServicesSERVICES

Place & Portfolio Placement Promotion Growth

Why Use PAC?

Our services offering:A balanced services portfolio, based on local market reality, real industry experience and reliable methodologies, with considered

views of market futures.

Strong Differentiators Through Our Methodology

Local Insight on a Global Basis:PAC covers all regions in the world

Why Use PAC?

Local Insight on a Global Basis :150+ analysts covering local markets

Americas

40 people

EMEA

80 people

APAC

35 people

Why Use PAC?

Why Use PAC?

Our Market SegmentationEach research project we undertake including custom projects refers to our single

market model that contains a high level of granularity. We update our segmentation every year, based on market evolutions.

Why Use PAC?

Our top-down methodology relies on macro-economics and market models built on a large set of statistics and referrals (demographic, geopolitical, economic,

technological, industrial, etc)

Our Methodology

Who Uses PAC?

•Accenture•ADP•Adecco•Almaviva•Atos Origin•Bull•Capgemini•Cirquent•CSC•EDS•Euriware•Fujitsu •GFI

Informatique•Groupe CS•HP•IBM Global

Services•IDS Scheer•Indra•Logica

•Lufthansa Systems•Northrop Grumman•Satyam•Siemens/ Siemens

IT Solutions and Services

•Sopra •Steria•Sylis•TCS•Thales 3S•TietoEnator•T-Systems•Sogeti•SQS•Unisys •Wincor Nixdorfand many others

IT Services Companies•Axway•Cegid•CA•HP Software•Infor•Lawson Software•IBM Software•Microsoft•Oracle•ProALPHA•PSI•Sage/Sage bäurer•SAP•SAS Institute•Securex•SoftMand many others

Software Companies

All major management consultancies are among PAC's customers.

Management Consultancies

•Alcatel Lucent•Belgacom•British Telecom•Cisco•Deutsche Telekom•France Telecom - Orange•Nokia•Swisscom

Telecom Providers

•ABN AMRO•Cie Financiere Rotschild•Calyon•Deutsche Bank•JP Morgan •Lazard and many others

Financial Institutions

Other Target Groups…• IT end users• Press

Partial List of ClientsClient Groups

About Pierre Audoin Consultants (PAC):

Global PACOffices:

BUCHARESTLouis Pasteur 40050536 Bucharest 5, Romania Tel.: +40 (0) 21 410 75 80Fax: +40 (0) 21 410 75 81

PAC is a global market research and strategic consulting firm for the Software and IT Services Industry (SITSI). PAC helps IT vendors, CIOs, consultancies and investment firms by delivering analysis and advice to address a range of growth, technology, financial and operational issues.

Our 30+-year heritage in Europe, combined with our US presence and worldwide resources, forms the foundation of our ability to deliver in-depth knowledge of local IT markets, anywhere. We employ structured methodologies - undertaking thousands of annual face-to-face interviews on both the buy and sell side of the market, as well as a bottom-up, top-down approach to leverage our research effectively.

PAC publishes a range of off-the-shelf and customized market reports-including our best-selling SITSI® program - in addition to our suite of strategic consulting and market planning services. Over 160 professionals in 16 offices - across all continents - are delivering the insight that can make a difference to your business.

For more information, please visit our website at www.pac-online.com

SAO PAULOAl. Santos, 18008th floor, suite 1027Sao Paulo - SP 01418-200BrazilTel: +55 (11) 3170 3134Fax: +55 (11) 3170 3134

MUNICHHolzstrasse 26 D-80469 Munich, GermanyTel: +49(0) 89 23 23 68 0Fax: +49(0) 89 719 62 65PAC NEW YORK CITY231 W. 29th St. Suite 502New York, NY 10001Tel: +1 (646) 277-7250 Fax: +1 (646) 607-1716

PARIS23, rue de Cronstadt F-75015 Paris, FranceTel: +33 (0) 1 56 56 63 33Fax: +33 (0) 1 48 28 41 06

LONDON15 Bowling Green LaneEC1R0BD LondonUnited KingdomTel: +44 (0) 207 251 2810Fax: +44 (0) 207 490 7335