Upload
erepublic
View
17
Download
0
Tags:
Embed Size (px)
DESCRIPTION
Pacific NW DGS 2015 Presentation - The Future of the IT Workforce by Gage Andrews
Citation preview
The Future of the IT WorkforceWHO, WHAT, WHY WHEN?
G a g e A n d re w s , I S D i re c t o r, S n o h o m i s h C o u n t y, WA
4 2 5 - 3 8 8 - 3 7 0 3 : : G a g e A n d re w s @ S n o c o . o rg
The future workforce will create dynamic work groups as the need arises
Many people in the future workforce began with a deep immersion in electronic gaming
The future workforce is hooked on mobile technology
The future workforce uses short messages, imagery and social media to communicate
Would Albert Einstein have taken this self portrait on Instagram?
Would e=mc2 have been a Tweet?
People age 16-24 spend 27 hours a week online
The average adult (older than 24, apparently) spends more than 20 hours a week online.
This total includes time spent online at work.
The average college student spends 93 minutes a day texting.
Fortunately, they only spend 38 minutes a day driving.
How many of you have to text someone so that they will take your phone call or read your email?
The profile of tech support will be different in the future workforce
Technology is now part of everything
Who will do the future jobs and what will the future jobs be?
Is your current workforce balanced? Is it ready for the future?
My technical organization is:
100% over the age of 30
11% female
22% have a technical certification
54% are within 8 years of retirement
94% Microsoft centric
100% are on two or more social media
34% have mainframe skills
What expectations do we have of the future workforce? What expectations do they have?
Is the future workforce comprised of leaders or loners?
Are they building a career or building a resume?
Do they value their quality of life more than work?
Are they self-motivated or do they need constant recognition?
What do we as employers value? How do you things overlap?
ITs greatest asset and greatest risk is and always will be
our people
How do we find, accommodate and retain the future workforce?1. Look in new places
2. Adjust your organization
3. Embrace diversity
4. Become more mobile
5. Create new jobs
6. Work differently
Revising the dress code is not enough
What will get in the way of the future workforce?
Entrenched culture
Entitlements
Single points of failure
Public Records Laws
Fear of change
Excessive controls
Being too slow
What changes will make your workplace more attractive to the future workforce?
1. Flex hours
2. Define deliverables, not tasks
3. Have lots of places to collaborate
4. Embrace new tools
5. Secure things differently
Redefine mobility
Create a remote work
plan that works
Make the whole campus mobile-enabled
Go to the customers, see their problems
Develop better collaboration tools
Create new opportunitiesEncourage self-defined or self-selected projects
Adapt to fluid teams
Promote from within
Offer time to learn - and to practice - new skills
Pose the I know we cant, but if we had to? questions
Pay attention to peoples life and career goals
Set the right priorities family/life comes first
Plan to have fun Fun is spontaneous.
Planning for fun is an oxymoron, like a giant shrimp
Enabling people to have fun does require planning, until it becomes part of the culture.
My own checklist for the IT transitionLook everywhere or people
internships, teaching opportunities at community colleges, vendors, high schools, social media, ex-military , Comic Con, hackathons
Make your work place compelling
easy commute, quality of life, innovative technology, public service, diverse customers, mentoring, flex schedules, remote work, center of excellence, concerts on the Plaza
Recognize and reward innovation
awards for new tools, best adaptions, most creative, best team, best development, closest partnerships, most innovative solution. Be the shadow IT
Respect your people
frequently acknowledge extra efforts, out of the box solutions, pure determination, customer relationships, team roles, skills practice, comparative analyses
If this is true, are magicians the future of the IT workforce?
For questions and suggestions:
Did you ever have a great boss? What made the relationship great? Do that.
Gage Andrews
IS Director
Snohomish County, WA
425-388-3703