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OUR MISSION Our mission is to provide you with service that’s so friendly, simple, and safe – you can focus on what really matters in your life and leave your energy needs to us. Version 001 PalmerGas.com MAINTENANCE PLAN G ENERATOR PROTECT YOUR INVESTMENT 13 Hall Farm Road Atkinson, NH 03811 email: [email protected] phone: 603.898.7986 toll-free: 800.420.9045 Regular Business Hours Monday – Friday 8:00 am – 5:00 pm PalmerGas.com 1. Generator annual maintenance plan will automatically renew each year at the prevailing rate and will be billed monthly unless otherwise requested. Palmer Gas & Oil will provide this service at prevailing rates. 2. Palmer Gas & Oil shall be released from any/all liability for failure or delay to provide, within a reasonable period, maintenance called for under the plan when failure or delay results from strike or other labor disturbance; fire, flood, lightning or other acts of God; supply shortage of electricity, gas, or water; freezing or breaking of pipes; government regulations; extreme weather conditions; unavailability of parts; or improper operation, negligence or misuse of covered equipment. 3. All generator service calls will be performed during regular business hours. If such repair service is requested, it will be billed at prevailing rates. 4. Palmer Gas & Oil will endeavor to render prompt and efficient service, but it is expressly agreed that Palmer Gas & Oil shall in no event be liable for damage or loss caused by delay or any loss arising out of the performance of this plan. 5. The obligation to furnish replacement parts is subject to availability through normal supply sources. 6. Customer must also make the unit and transfer switch accessible to be worked on during normal business hours. 7. Maintenance is subject to blackout dates based upon availability. 8. This agreement is for preventative maintenance only. Any additional repairs recommended by our technicians will be brought to the attention of the owner. No repairs will be made unless proper authorization is given. 9. It is advised, in accordance with generator owner’s manual, that generator be kept clear of snow/ice/debris at all times. 10. It is suggested that the owner refers to the generators manual to determine how often the oil should be checked by owner or Palmer Gas & Oil. 11. For an additional onetime fee, a propane tank monitor is included. The tank monitor allows us to gauge your fuel usage due to sporadic use. There will be no monthly monitoring fees, and this includes an app for your mobile devices, so you may monitor your fuel usage. Please Note: If generator runs for more than the suggested time by the owner’s manual during a one-year time frame, Palmer Gas & Oil can visit the home for an additional visit, at an additional cost to check equipment and change oil. Please visit PalmerGas.com/Service for a list of details on plan coverage. GENERAL CONDITIONS PLACE STAMP HERE BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO.33 POSTAGE WILL BE PAID BY ADDRESSEE

PAL Accordion-generator 007 - Palmer Gas & Oil MAINTENANCE PLAN S HUYLFHVLQFOXGH ¥ Change and dispose of engine oil/filter ¥ Change and dispose of air filter …

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OUR MISSION

Our mission is to provide you with

service that’s so friendly, simple, and safe – you can focus on what

really matters in your life and leave your energy needs to us.

Version 001

PalmerGas.com

MAINTENANCE PLAN GENERATOR

PROTECT YOUR INVESTMENT

13 Hall Farm RoadAtkinson, NH 03811

email: [email protected]: 603.898.7986

toll-free: 800.420.9045

Regular Business HoursMonday – Friday

8:00 am – 5:00 pm

PalmerGas.com

1. Generator annual maintenance plan will automatically renew each year at the prevailing rate and will be billed monthly unless otherwise requested. Palmer Gas & Oil will provide this service at prevailing rates.

2. Palmer Gas & Oil shall be released from any/all liability for failure or delay to provide, within a reasonable period, maintenance called for under the plan when failure or delay results from strike or other labor disturbance; fire, flood, lightning or other acts of God; supply shortage of electricity, gas, or water; freezing or breaking of pipes; government regulations; extreme weather conditions; unavailability of parts; or improper operation, negligence or misuse of covered equipment.

3. All generator service calls will be performed during regular business hours. If such repair service is requested, it will be billed at prevailing rates.

4. Palmer Gas & Oil will endeavor to render prompt and efficient service, but it is expressly agreed that Palmer Gas & Oil shall in no event be liable for damage or loss caused by delay or any loss arising out of the performance of this plan.

5. The obligation to furnish replacement parts is subject to availability through normal supply sources.

6. Customer must also make the unit and transfer switch accessible to be worked on during normal business hours.

7. Maintenance is subject to blackout dates based upon availability.

8. This agreement is for preventative maintenance only. Any additional repairs recommended by our technicians will be brought to the attention of the owner. No repairs will be made unless proper authorization is given.

9. It is advised, in accordance with generator owner’s manual, that generator be kept clear of snow/ice/debris at all times.

10. It is suggested that the owner refers to the generators manual to determine how often the oil should be checked by owner or Palmer Gas & Oil.

11. For an additional onetime fee, a propane tank monitor is included. The tank monitor allows us to gauge your fuel usage due to sporadic use. There will be no monthly monitoring fees, and this includes an app for your mobile devices, so you may monitor your fuel usage.

Please Note: If generator runs for more than the suggested time by the owner’s manual during a one-year time frame, Palmer Gas & Oil can visit the home for an additional visit, at an additional cost to check equipment and change oil.

Please visit PalmerGas.com/Service for a list of details on plan coverage.

GENERAL CONDITIONS

PLACESTAM

PHERE

BU

SINESS R

EPLY MA

ILFIRST-CLASS M

AIL PERMIT NO

.33

POSTAG

E WILL BE PAID BY ADDRESSEE

GENERATOR MAINTENANCE PLANServices include:

• Change and dispose of engine oil/filter

• Change and dispose of air filter

• Replace spark plug(s) or check gap per manufacturer instructions

• Clean & tighten battery terminals

• Check/tighten control and power wiring connections

• Check/adjust valve(s) as recommended by manufacturer’s instructions

• Check for evidence of vibration, leakage

• Check crankcase breather hose

• Check/clean air ducts/louvers

• Visually inspect insulation, fire hazards

• Inspect engine and battery heaters for proper operation (if applicable)

• Inspect mounting bolts, brackets and coupling connections

• Inspect fuel line and connections for leaks

• Check for trouble or fault codes

• Check operation of transfer switch (if transfer switch requires repair, this service is performed at additional cost)

• Check and record AC output voltage & frequency

• Check if generator requires firmware update and update as necessary

STREET ADDRESS

HOME PHONE MOBILE PHONE

NAME

REFER A FRIENDPROGRAM

We have the best Refer a Friend program around!

Whenever one of our amazing customers

sends one of their friends or family members our way, it makes us feel really special. So we want to return that favor by giving you BOTH

a credit on your account up to $150*!!!

More Service

Contracts Available: • Heating Oil • Propane • Air Conditioning

Version 001

EMAIL

SIGNATURE DATE

CITY ZIPCODESTATE

Don’t be left in the dark!Check your owner’s manual to see how often

the battery needs to be replaced and how often your generator should receive

a tune-up.

MAINTENANCE PLAN GENERATOR

COVERS YOURANNUAL TUNE UP

Propane is the clean, efficient way to fuel your independent life.

Space Heating • Water Heating • Cooking Clothes Drying • Fireplaces • Generators

INFORMATION ABOUTPROPANE USES…

The following statistics are the national average for power outage costs incurred by homeowners.*

YOUR INVESTMENTPROTECT

*Estimates are for illustrative purposes only and should not be used to estimate power outage loss. Floodsmart.gov: Basement flooding cost estimates are based on 2000 sq ft home & 4” flooding; Hotel.com:homeadvisor.com. Costs vary from state to state and home to home. Palmer Gas & Oil is not liable for any damage that occurs during a power outage.

$29,650$1,900

BASEMENT FLOORING

$200+FOOD LOSS

$137HOTEL STAY PER NIGHT

$500$5,000

MOLD REMOVAL

TO

CLEANING

$15,870FINISHED FLOOR

$15,870WALL INSULATION

$15,870

REPAIRS TOFURNACE / AC

SEVERE WEATHER $18-$33BILLION

POWER OUTAGESANNUALLY COST AN AV

ERAG

E O

F

CONTACT INFO