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Palmerston North City Council

Online Building Consenting

Customer Guide

Please note that all applications submitted prior to or on the 27 June 2017 will be processed

manually (paper applications). This includes inspections, certificates, amendments and code

compliance certificates.

All applications submitted on or post 28 June 2017 will be processed online. You can still

submit an application manually (paper applications). Please be aware that if you choose to

submit manually there will be additional scanning fees as staff will load the information

electronically for you.

Before submitting an online application, it is best to verify the following:

do you need permission from Council for your project? do you need a resource consent? what landscape features might alter your designs? what do you need to submit with your building consent application?

Check out more by selecting one of the links;

Building Consents Building Consents Commercial

Building Inspections Resource Consent

You can apply for the following online:

Building Consent (with or without a PIM) Project Information Memorandum Only (PIM)

An amendment to a Building Consent A Code Compliance Certificate

A Certificate of Acceptance An Exemption from the need for a Building Consent

Required documents need to be standard PDF format files that do not exceed 1.0GB in size.

A reminder that a copy of the issued Building Consent and approved plans must be held on the building site at all times. This is the applicant’s responsibility.

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Contents

1. Register with RealMe ................................................................................................ 3

2. Existing Registered PNCC AlphaOne Account User ..................................................... 3

3. Submit an application ............................................................................................... 4

4. Documents required to submit a consent ................................................................... 5

5. Applicant .................................................................................................................. 5

4.1 Owners Details ......................................................................................................... 6

4.2 Owners’ Agent Details ............................................................................................. 6

6. Site Location, address, proof of ownership................................................................. 6

7. Project description .................................................................................................... 7

8. Select building codes ................................................................................................. 8

9. Add Project Contacts ................................................................................................. 8

10. Planning Form 1 .................................................................................................... 9

11. Miscellaneous information .................................................................................. 10

12. Manage required documents ............................................................................... 10

13. Summary and submitting your project application ............................................... 11

14. Need Help? .......................................................................................................... 11

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To access our online portal, select Apply for a Building Consent or ‘Apply for It’ on

our website www.pncc.govt.nz and select Building Consent.

1. Register with RealMe

1.1. If you are a new PNCC AlphaOne online building consents user, select

Login with RealMe to create your account and proceed.

When signing up for the first time and entering your details, a message will let

you know that your registration is successful. You will then receive an email for

you to click to activate your account, you can then sign in.

1.2. If you are an existing AlphaOne account user and do not wish to see

your existing applications, login with RealMe to create or login into your

account and proceed.

2. Existing Registered PNCC AlphaOne Account User

2.1. If you are an Existing PNCC AlphaOne account user and wish to

continue to view your existing applications, please login via ‘AlphaOne

Existing User’.

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2.2. Follow the display message at the top of the screen. This will enable your new or existing RealMe account to be linked to your existing building consent applications. Once this has been completed, you will need to always login with RealMe.

3. Submit an application

You can use this button throughout for helpful explanatory information.

Select the action you require. If you have already submitted a building consent, and

want to add some further information, you can upload additional documents.

The owner can submit the application and link other people to the building project

(e.g. subcontractors).

An agent can lodge the application on behalf of the owner (and may choose to link the owner or manage the process completely on their behalf).

The applicant will receive an email confirming that the application has been submitted.

If a deposit/fee is required you will receive a request for further information letter electronically, this will inform you of the amount to be paid before your application will be in a formally received status.

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4. Documents required to submit a consent

Confirm that you have the required information by selecting the tick before

continuing.

5. Applicant

Tell us if you are the owner or owner’s agent; this applicant will be our first point

of contact.

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4.1 Owners Details

The owners details must be completed in full including contact details, in

particular an email address. Any requests for information (RFI’s) as well as

the finalised Building Consent and Code Compliance Certificate will be sent

electronically.

4.2 Owners’ Agent Details

Once you have registered for the first time and signed in as an ‘agent’, it

will remember your details for all future projects and you will only be

asked for the owner’s details of the particular project.

6. Site Location, address, proof of ownership

Enter in the site address, your legal description will automatically populate.

NOTE: If your site address is not yet established please manually enter the site

address, legal description and complete all required fields as shown below.

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7. Project description

Please be as specific as possible so that the description is clear on all

documents.

To help us correctly classify the project select either Single or Multiple, use the “i"

button to help you. The relevant drop down list will appear for you to input the

relevant information.

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8. Select building codes

You will need to select the building code clauses applicable to your project and

the means of compliance. For those that are not a Licenced Building Practitioner

or Owner-Builder, select the tick box and we will identify means of compliance

for you.

Example of Codes:

9. Add Project Contacts

You can add more than one project contact. Project contacts include LBP’s,

other builders, engineers, electrician, gasfitter, plumbers, drainlayer etc. (i.e. all

personnel known at the time of submitting the consent to be responsible for the

work).

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10. Planning Form 1

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11. Miscellaneous information

12. Manage required documents

This step is where you will attach all the relevant PDF documents.

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13. Summary and submitting your project application

A summary page will display all details entered for you to check, confirm or

edit if required before you submit your application. At this stage, the

application project is given a unique number which is your reference

number.

You can also enter comments/other information (shown below), sign the

“Signed by” field and press the “Submit Application Now” icon to submit

your application or you can save your application if you need to obtain

further information and submit at a later time.

Once your application is accepted and imported by us it will be allocated a

building consent number e.g. 170055.

14. Need Help?

Call our Contact Centre 24/7 on 06 356 8199, AlphaOne Support on 0800 257

424 or email onlineconsents@pncc.govt.nz. You can also visit our Customer

Service Centre in the Square from 8am to 5pm, where a staff member will

assist you.