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    Accountingpracticesfortheevaluationofoccupationalhealthservicesandsystems

    ConstantinosJ.StefanouDepartmentofAccounting,AlexanderTEIofThessaloniki,Greece

    AbstractCompaniesimplementOccupationalHealthServicesandSystems(OHSS)inordertoenhance

    workplacesafety,reduceabsencefromwork,improveworkingconditionsandmaximize

    employeeswellbeing,performanceandproductivity.However,despitetheimportanceof

    suchsystems,therearemajorconcernsabouttheireconomicjustificationandthelackofany

    relatedandreliablemeasurementsystems.

    Traditionalmacroeconomicmeasurements,suchastheestimatedtotalcostincurredof

    sicknessabsenceintheeconomy,arenolongerusefulinprovidingcompanieswithspecific

    informationaboutcostsandbenefitswhichcouldbeusedeithertoeconomicallyjustifythe

    provisionandtheenhancementofexistingorforseekingfundsinordertoestablishnew

    OHSS.ThelaterisespeciallytrueforSMEswhichhavenotyetestablishedbuttheyare

    requiredortheywishtoimplementOHSS.

    ThispaperprovidesaclassificationofbothcostsandbenefitsofOHSSandaninsightofthe

    economicandnoneconomicapproachesforevaluatingthem.Itisarguedthatbecauseof

    theinabilityofcurrentaccountingsystemsandthecomplexityoftheprocessofmeasuring

    bothcostsandbenefitsofanOHSS,amulticriteriaapproachshouldbeadoptedtowardsthe

    justificationandevaluationofanOHS.Tothatend,modernenterprisewideinformation

    systemscanbeusedtofacilitateevaluationandcontrolcosts.

    Keywords:economicevaluation,occupationalhealth,accountingsystem,costbenefitanalysis,enterprisesystems

    1. IntroductionEconomicjustificationofanybusinessactivityisrequiredinordertojustifyinvestment,

    secureadditionalfundsforrunningprojectsandcapturetopmanagementsupport.Thisis

    certainlythecasefortheimplementationofOccupationalHealthServicesandSystems

    (OHSS)incompaniesespeciallynowadaysthattheprovisionofsuchasystemis

    1Workingpaper,pleasedonotquote

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    requiredinalmostallcompaniesbutatthesametimeglobalizationandseverecompetitive

    pressuresforcemanagerstoreducecostsandminimizeexpendituresthatseemnotto

    contributemuchtoprofits.Healthandsafetyisafunctionofanenterprisethatfocuseson

    securingandpromotingsafetyandhealth,includingbothphysicalandmentalhealth,ofthe

    companysemployees(Holt2002).However,estimatingcostsandbenefitsofanOHSSisnot

    aneasytask;thispaperaimsatprovidinganexplanationforthisandadditionallytopresent

    theaccountingpracticesusedfortheevaluationofasOHSS.Finally,itarguesthatmodern

    technologyinformoflargeenterprisesystemsoffersavehiclefortheefficienteconomic

    evaluationofsuchsystems.

    2. TheeconomicevaluationofOHSSExtantliteraturehasnotconsideredindepththeeconomicevaluationandthe

    justificationoftheintegralOHSSimplementedinenterprises.Miller,Whynesand

    Reidj(2000)arguethatthereareseveralstudiesthathaveconsideredtheeconomic

    implicationsofacertaindimensionofanOHS,suchas,forexample,thereductionof

    acertaindiseaseinanorganizationalenvironment.However,thereisalackofin

    depthstudiesthathaveconsideredthecostsandbenefitsofOSHSletalonestudies

    thatanalyzeandevaluateavailableOSSsystems.Theauthorsreckonthatthismay

    betheresultoftheconceptualdifficultyindefiningandmeasuringtheoutcomesof

    anOHSandtheunavailabilityofrelateddata.

    Thelaterexplanationmaycausenosurprisetoaccountantsandmanagement/cost

    accountants;theyknownwellthatcurrentaccountingsystemsarenotcapableto

    recorddataresultingfromcertainhumanactivities,suchaserrors,letalone

    processingqualitativedatathatareassociatedwiththewellbeingandthe

    productivityofemployees,suchasthestressandotherpsychologicalfactors.In

    manysituations(seeforexampleMiller,WhynesandReidj,2000)times,iseasierfor

    theevaluatortogathercostdataratherthandataregardingbenefits,becauseitis

    moredifficultfortheaccountingsystemtorecordbenefitsinmonetaryterms. In

    thestudytheydescribeintheirpaper,estimatedbenefitswerecalculatedbythe

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    processofbrainstormingamongstaffandresearchers,asnoharddataexisted.Expertsjudgmentwasalsousedinotherstudiesinordertoovercometheproblemofinsufficientcostinformationcausedbycurrentaccountingsystem(Liu,Hwang,Liu2008).

    Thisinabilityoftheaccountingsystemtoincorporateandprocessqualitativedata

    canleadtoerroneousjudgmentandfinallymisleadmanagersintheirprocessof

    decisionmaking(Johnsonand Kaplan,1987).Especially,dataregardingergonomicsor

    othersafetycharacteristicsarenotevenmentionedinaccountingsystems(Dahlenand

    Wernersson,1995;RielandImbeau,1996;).

    However,therearemodernaccountingsystemswhichareapartofalargerenterprise

    systemoperatedinahighlyintegrativemanneracrossthecompanysboundaries.These

    systemsarecapableofcapturinginformationinavarietyofconditionsandinvariouspoints

    inacompanyprovidedthattherehasbeenacarefuldesignandamappingofallcostsand

    benefitsofanOHSSinmonetarytermsthatcanbeprocessedbythesystem.Thisrequiresa

    seriousstudyonfirstwhatcostsandbenefitsareandsecondlyontheirmeasurement.Large

    enterpriseresourceplanning(ERP)systemsprovidethecapabilitytoenterprisestodevelop

    andimplementacertaincostaccountingmethod,theActivityBasedCosting(ABC)method

    whichcanbealsoused tomeasurecostsinhealthandsafetyenvironments(Rieland

    Imbeau,1995,1996).DahlenandWernersson(1995)usingtheABCmethodincorporated

    suchcostsascostsincurredfromabsenteeismandlaborturnoverintothecostaccounting

    system(Liuetal,2008)

    3. Costsandbenefits

    ManytechniqueshavebeendevelopedtoassessineconomictermsOHSS.Alexander

    (1994)proposedthefollowingstrategiesrelatedtosafetyandhealthprojects;

    economicanalysistechniques,surrogateeconomicanalysis,rankingsystemsforrisk,

    requiredexpenditures,allocationoffunds,othertechniques,andinvestment.He

    alsoproposedthefollowingtechniques;benefit/costanalysis,returnoninvestment,

    presentvalue,comparisonoflossestogrosssales,cost/effectiveness,priority

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    systems,riskscore,managementbyobjective,payforlosses,regulatorycompliance,

    budgetsallocatedtostafffunctions,budgetsallocatedtolineorganizations,

    unconstrainedbudgets,detailedbenefits/costanalysis,humanresourceaccounting,

    portfolioanalysis,andsafetycosts.

    However,alloftheabovetechniquesrequireidentificationandmeasurementof

    bothcostsandbenefits.Thisisnotaneasytask,consideringthecomplexityandthe

    rangeofthesefactors. Costs,forexample,canarisefromtheestablishmentand

    operationofasafetyandhealthdepartment,theinconsistenthumanbahaviourand

    unexpectederrorsleadingtodefectivegoodsandservices,theunstablequalityand

    malfunction

    of

    hardware

    and

    machinery

    which

    lead

    to

    injuries

    and

    absence

    and

    productivitylosses.Undesirableemployeestatesandbehaviors,suchaslowerlevels

    ofwellbeingandperformance,andhigherlevelsofabsenceandturnoverare

    causedbydiversefactorswhichrangefromaccidentstoorganizationalstress(Briner

    andReynolds,1999).Rikhardsson(2004)summarizedcostsofoccupationalaccidentsin

    fourcategories;Time,materialsandcomponents,externalservicesandothercosts.

    BenefitsofawellimplementedOHSSare,amongothers,maximizationofhealthand

    moraleofemployees,ofperformanceandanincreaseinproductivity,inminimizing

    medicalcostsandlegalcosts,inreducingemployeesanxietyandorganizational

    stress,inenhancingworkplacesafety,andreducingsicknessabsence.

    Traditionally,costswereclassifiedindirect(directlabourandrawmaterials),

    indirect,variableandconstant.Costscanalsobepredictedbasedonpastrecords

    butconceptualizationandidentificationofbenefitsismuchharderand

    questionable.AtaxonomywasprovidedbyBeevis(2003),who,injustifying

    ergonomicapplications,proposedabusinesscasemodelconsistedofthreefinancial

    benefitcategories,thatis,costssaved,costsavoided,andnewopportunities.

    4. ConclusionsEvaluatingcostandbenefitsofoccupationalhealthservicesandsystemsisa

    complexissueasawiderangeofqualitativeelementsshouldbeidentifiedand

    measured.TheassessmentofOHSScosteffectivenessisrequiredinorderto

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    persuademanagerstoinvestinsuchsystemsespeciallyintodayshardeconomic

    environment.However,accountingdataarenotreadilyavailableinorderfor

    evaluatorstoproceedtocost/benefitanalysis.Itisarguedthatmoderndatabase

    enterprisesystemsthatarecompanywideimplementedandsupportmodern

    accountingandcostingtechniques,suchasActivityBasedCosting,canbeutilizedto

    supporteffectiveOHSS.

    ReferencesAlexander,D.C.,1994.Theeconomicsofergonomics.In:ProceedingsoftheHuman

    Beevis,D.,2003.Ergonomicscostsandbenefitsrevisited.AppliedErgonomics34,491496.

    Briner,R.andShirleyReynolds(1999)Thecosts,benfits,andlimitationsoforganizational

    levelstressinterventions,JournalofOrganizationalBehavior 20,647664.

    Dahlen,P.G.,Wernersson,S.,1995.Humanfactorsintheeconomiccontrolof

    Engineering2(1),4554.FactorandErgonomicsSociety,38thAnnualMeetings,Santa

    Monica,CA,USA

    HoltAJ(2002)PrinciplesofHealthandSafetyatWork,Wigston,IOSHServices

    Hopkins,A.,(1999)Forwhomdoessafetypay?Thecaseofmajoraccidents,Safety

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    Johnson,H.T.,Kaplan,R.S.(1987)RelevanceLost:TheRiseandFallofManagement

    Accounting.HarvardUniversityPress,Boston,MA.

    LiuHunszu,SheueLingHwang,ThuHuaLiu(2008)Economicassessmentofhumanerrorsin

    manufacturingenvironment,SafetyScience47(2009)170182

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    MillerP.,D.WhynesandA.Reidj(2000)Aneconomicevaluationofoccupationalhealth,

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    Riel,P.F.,Imbeau,D.,1995.Economicjustificationofinvestmentforhealthandsafety

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    Riel,P.F.,Imbeau,D.,1996.Justifyinginvestmentsinindustrialergonomics.

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    Rikhardsson,P.(2004)Accountingforthecostsofoccupationalaccidents,CorporateSocial

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