Our commitment is to drive your success through valuable advice

Our parking services include:

• DesignConceptsandReviews• IncomeProjections&FeasibilityStudies• Audits&PerformanceReviews• EquipmentSelection&Tendering• Signage&WayfindingPackages• OperationalAdvice• ManagementTenders• Refurbishments&Upgrades• “Green”ParkingStrategies

Our traffic services include:

• TrafficImpactStudies• DAApprovals• TrafficManagementPlans• ConceptRoadDesigns• RoadSafetyAudits&Reviews• IntersectionUpgrades&Modelling• TownCentreStudies• Traffic&TransportSurveys• ExpertWitnessServices

Whetheryouareplanninganewdevelopmentorupgradinganexistingone,ourconsultantswillworktogetherwithyouandyourteamtoassesstheproject’sneedstodelivervaluableadviceandtomaximisethereturnfromyourproperty.

Parking&TrafficConsultantsisanexperienced,independentandhighlyreputablespecialistconsultancy,dedicatedtorealisingyourproperty’spotentialandmaximisingitsreturn.

Ourreputationisbuiltonmorethan30years’experienceintheparking,trafficandpropertyindustriesandisyourguaranteeofsoundspecialistadvice.

Ourteamadvisespropertyowners,developersandmanagersonpractical,competitiveandinnovativewaystoaddresstheirparkingandtrafficissues.Whilstourparkingexpertisespansallclassesofpropertyincludingresidential,commercial,shoppingcentres,hospitals,universitiesandairports,ourtrafficdivisionisabletoofferassistanceinallstagesofthedevelopmentprocessaswellasotherspecialisedservices.

PARKING & TRAFFICCONSULTANTS

PARKING & TRAFFICCONSULTANTS

PARKING & TRAFFICCONSULTANTS

OVERVIEWWelcome To Parking & Traffic Consultants

This brochure has been developed to illustrate our passion, commitment and dedication to our business. Our traditional services in the parking sector are now complemented by a full suite of Traffic Engineering and Consulting Services which we trust will meet with your approval and support.

As you will note our name has slightly changed in order to incorporate these new services.

At Parking & Traffic Consultants we:• understand the issues relating to each project and make

realistic and relevant recommendations to satisfy the brief• aim to identify additional opportunities for income maximization• provide intelligent advice through our team of specialists who

have both national and international experience in all aspects of traffic and parking

Go to www.parkingandtrafficconsultants.com for full details on our People, Services and Client Portfolio.

Cristina LynnMANAGING PARTNER

CRIstIna Lynn

As our Managing Partner, Cristina brings to her role broad experience in business management and marketing. She has a Business degree and is a Chartered Accountant with a strong auditing background (ex-Senior Manager for Ernst & Young) and wide-ranging commercial experience in Australia and abroad.

Apart from fulfilling an important role within the committee of the Parking Association of Australia, Cristina has recently been admitted as an international member of the Parking Consultants Council based in the USA – she is the only Australian consultant (in addition to our designer George Burton) to have been granted this membership to date.

While maintaining a strong relationship with long-term clients, Cristina’s marketing efforts have resulted in the addition of many prestigious names to our client list. She is the driving force behind “Wayfinding Forum” – our official Blog.

GRant MCLEan

Grant’s experience spans over 25 years in the traffic management and parking industry, formerly holding many executive positions in car park access control design/supply and car park management and service disciplines. Grant’s intimate knowledge of technology solutions for the management of car parking facilities is continually renewed by attendance at relevant national and international specialist exhibitions and by keeping in close contact with equipment and service suppliers.

Grant’s skills are not just limited to the traditional access control equipment models; he is continuing to develop expertise in new levels of technology including individual bay monitoring systems, static signage and wayfinding packages for airports, shopping centres and other types of developments.

andREW MORsE

Andrew is a qualified Traffic Engineer and is a member of the Australian Institute of Traffic Planning & Management (AITPM). He has broad experience within the field of traffic engineering through his involvement with a variety of projects within the UK, Bangkok and throughout Australia. Originally trained as a Civil Engineering Technician with Ove Arup & Partners in Bristol, England, Andrew specialised in Traffic Engineering when he joined Pinnacle Transportation in 1998. Since relocating to Sydney in 2000 he has worked as a Senior Consultant in the field of Traffic Engineering, overseeing many projects and acting as Expert Witness to the Land & Environment Court and the Supreme Court. Andrew is also a Senior Road Safety Auditor and has undertaken a number of Safety Audits of all stages of road design and construction.

GEORGE BuRtOn

George, qualified in Traffic and Civil Engineering with honours, is one of the most experienced car park designers in the Asia-Pacific region. He has over 35 years’ experience in parking design, planning, management, and consulting. George established Kings Parking in Italy and worked in the UK as technical director of Kings Group of Companies worldwide.

George’s designs include the Superdome car park at Sydney Olympic Park and the concept design for the multi-storey car park at Sydney International Airport. His design reviews improve efficiency of space, traffic flows and interaction between vehicles and pedestrians.

PEOPLEWe provide innovative solutions that add value to your assets. With over 30 years’ experience in the parking, traffic and property industries and a commitment to best practice, our team of consultants will recommend the best solution to meet your needs.

Kathy ROss

Kathy is a Chartered Accountant with 20 years’ experience and a Master of Applied Finance. She has worked as an auditor with PriceWaterhouseCoopers and more recently as an Associate Director in Macquarie Bank’s Real Estate Structured Finance division.

Kathy has extensive skills in audit procedures and many aspects of property including project analysis and feasibility assessment.

Having carried out an assignment as Management Accountant at Hobart International Airport, Kathy has developed particular skills in Airport parking projects, whilst also acquiring significant experience in audits, feasibility studies and tender evaluations for a wide range of clients.

KELVIn WORthInGtOn

Kelvin has over 25 years’ experience in business and corporate banking in Australia and the UK. He holds a Business degree with specific skills in marketing, advanced statistics and accounting. He is also an associate of the Chartered Institute of Bankers (London).

Kelvin brings to his role extensive experience in business management and financial analysis, practical commercial knowledge and consulting experience. He has also published several books on small business management.

daRREn tOLLEMaChE

Darren has over seven years of experience in sales and marketing. He holds a Diploma in Business (Marketing) and has completed various courses in the disciplines of account management, on-line marketing and copy writing. Other skills include sales, administrative support and project management.

Darren has extensive customer service and client relationship management experience gained through client facing roles in the retail, consumer electronics, IT and telecommunications industries. He delights in ensuring that all our clients’ requirements are met with the highest level of service.

PEtER BuRROWs

Peter established the business in 1980 and is arguably the most experienced all-round parking consultant in the Asia-Pacific region. He was a member of the Transport Expert Review Panel for the Sydney 2000 Olympic Games and was on the committee which formulated the Australian Parking Standard (AS 2890.1).

Whilst Peter has retired from full time work, he remains involved in the business and is always available to provide his expert advice and support to the rest of the team.

PEOPLE

audIts, PERfORManCE REVIEWs and duE dILIGEnCE studIEs

Well managed and controlled parking facilities (on-street and off-street) can contribute significant revenues to municipalities and private owners. Cash handling, inadequate equipment and poor procedures can lead to revenue leakage or operator leniency going undetected.

Our consultants’ financial and auditing background and understanding of parking operations and equipment can help eliminate losses, provide optimisation of expenses and maximise net income. By applying best practice accounting controls and a comprehensive “checks and balances” review, we compile detailed financial and operational reports that highlight the potential for additional profits for your car park or parking facilities.

The cost of a specialised audit is likely to be only a fraction of the potential net income which could be lost from a car park which is not comprehensively controlled.

Our operational reviews provide property owners with an independent specialist management consultant’s report designed to improve both customer convenience and profitability.

EquIPMEnt sELECtIOn and tEndERInG

Effective access and revenue control, security and wayfinding equipment will help to maximise your car parks’ revenue and to improve user convenience.

Any technology must be designed specifically to the needs of the individual car park and its intended customers. Our independent recommendations are based on identifying the unique needs of each car park and on meeting those needs with the most appropriate and cost effective equipment configuration.

We will evaluate the quantitative and qualitative elements of tender submissions from equipment suppliers, ensuring that you are able to make the most appropriate decision for the particular property or situation. Most important is the quality and reliability of the on-going servicing and maintenance of any installed equipment.

dEsIGn COnCEPts and REVIEWs

Good design principles result in a significant competitive advantage for property owners and developers. Applying international best practice and extensive car park design experience, our designers work as an integral part of your development team, alongside project architects and traffic engineers.

Our designs ensure that you maximise your car park’s space efficiency whilst optimising traffic circulation, pedestrian safety and convenience.

It is not uncommon for our design reviews to increase efficiency and to reduce capital costs by up to 15 per cent and still provide users with an improved parking experience.

Our design capabilities range from the high level concept to detailed components using up-to-date CAD technology.

The extent to which we can assist in a specific design project will greatly depend on the stage of development. Therefore we advise that you contact us as early as possible!

InCOME PROjECtIOns and fEasIBILIty studIEs

We are specialists in the financial and demand analysis of parking and in the preparation of revenue and expense projections.

Investors and developers rely on our demand and income projections to guide them with decisions ranging from the introduction of paid parking in shopping centres and regional airports, to capital raisings and analysis of investment opportunities.

PCI also conducts detailed market research to ensure that any decisions on car park capacity are based on actual and expected demand rather than being determined by Authority codes.

PaRKInG sERVICEs

REfuRBIshMEnts and uPGRadEs

Customers expect a clean, safe and bright car park. A car park is often the “front door” to a property and therefore a positive experience reflects on the property as a whole. Our team offers innovative design and refurbishment recommendations and upgrading packages which eliminate the bare concrete shell appearance of many car parks. Painting, lighting and appropriate floor finishes all contribute to a feeling of safety, cleanliness and comfort which, in turn, result in a positive impact on a car park’s financial “bottom line”.

We also analyse and evaluate technological developments to ensure that customers’ increasing expectations are being addressed in a timely and cost-effective manner.

“GREEn” PaRKInG stRatEGIEs

Ensuring that your car park has implemented (or taken advantage of) the maximum green strategies is becoming increasingly important.

We can provide recommendations to improve the green rating of your car park, including reductions in the use of power and to generally achieve the highest level of future proofing for your property.

sIGnaGE and WayfIndInG PaCKaGEs

Good design principles are greatly enhanced by complementary signage and wayfinding to ensure that visitors easily find their way around the car park and locate their vehicle at the conclusion of their visit.

We can:

• Document and evaluate traffic and pedestrian flows• Audit existing signage and identify additional

requirements• Recommend new traffic and pedestrian signage

designs for each section of the car park or the precinct

• Prepare signage schedules showing design, size and mounting methods

• Prepare a specification for sign manufacture and materials.

Depending on the layout, size and use of the car park or precinct we may recommend not only static signage but also dynamic signage to minimise unnecessary circulation and to maximise ease of space finding.

OPERatIOnaL adVICE and ManaGEMEnt tEndERs

The right car park management will ensure customer satisfaction and profitability. We pride ourselves on extensive experience in the management of car parks and in the preparation of tenders. We can help you to evaluate the comparative merits of outsourcing options and in-house management.

If external management is found to be the most appropriate solution, we can conduct the tender process for either a management contract or lease. Recommendations will include structuring the commercial aspects of the agreement in order to obtain a mutually beneficial solution for owner and operator.

If self management is the preferred alternative, we can assist you to select and train staff and to prepare operational manuals and reporting packages.

PaRKInG sERVICEs

ROad safEty audIts

We have the skills and qualifications to undertake Road Safety Audits for each stage of a road project from concept design through to a completed scheme. Road Safety Audits represent an important exercise within the Road Design and Construction process and are often required by a Consent Authority to ensure that an unbiased assessment of road safety is undertaken, with full independence from the design or construction teams.

tRaffIC ManaGEMEnt PLans

Traffic Management Plans are required in relation to any works or infrequent activity occurring within the road network. Typically this relates to construction sites, which generally involve the temporary disturbance within the road network, but also includes special events where the associated traffic activity differs greatly from normal circumstances.

CaR PaRK and ROad dEsIGn assEssMEnt

We carry out assessments of car park and road design through the use of vehicle swept path modelling. The integration of the Autotrack vehicle modelling within a mainstream CAD package enables us to directly assess designs of car parks, roads and intersections within the designer’s drawings. This provides an efficient means of assessing designs and providing feedback to the design process. All vehicle modelling can be exported to clients and/or designers within either the CAD package, or the Adobe PDF format for viewing on all PCs and mobile devices with Acrobat reader installed.

We offer a wide range of services to Architects, Town Planners, Councils, Developers and Government Authorities. Projects will be managed by an experienced and qualified Traffic Engineer who has over 10 years’ experience in Australia and overseas.

tRaffIC and PaRKInG IMPaCt assEssMEnt

We can provide clients with traffic & parking assessment reports, which are typically required for Development Applications, Master Plans and Sub-division developments. In relation to the external road network, our reports present the consent authority with a comprehensive description of the road network and traffic circumstances in the vicinity of the project, the likely traffic activity associated with a project, the effect of that activity upon the existing road network and whether any remedial works are required. As part of the assessment, the internal road network, the access arrangements and the parking arrangements are described in the context of compliance with the relevant planning requirements and design standards.

tRaffIC sERVICEs

sOftWaRE tOOLs

In order to provide these services, we use a range of software tools including:

• sIdRa : an intersection modelling tool use to analyse many types and forms of intersection

• autoCad: a mainstream computer aided design package used in the detailed design of roads, intersections and car parking. The use of AutoCAD enables direct editing of architectural drawings providing efficient feedback during the design development stage of a project

• autotrack: a vehicle modelling tool which allows real-time and dynamic assessment of vehicle turning paths within digital drawings. Autotrack operates within AutoCAD, again enabling direct input onto architectural or civil engineering drawings

IntERsECtIOn MOdELLInG

Intersection Modelling assists in the assessment of changes in traffic characteristics or road arrangements at a particular intersection. This is particularly useful in determining the most suitable and cost effective intersection arrangement for a given traffic circumstance and indeed whether an existing intersection provides sufficient capacity to accommodate any future increase in traffic volumes.

ExPERt WItnEss

We have experience in the provision of expert witness services for the Land and Environment Court and the Supreme Court of NSW. Through his involvement with numerous cases over the past 10 years, Andrew Morse has presented evidence to the Courts on a variety of matters pertaining to traffic engineering. Andrew has presented evidence for applicants and Councils and is also listed as an independent expert for situations where an applicant and Council may agree to share the expertise of one witness, or where the Court requires a third point of view.

tRaffIC sERVICEs

Our projects cover all classes of property including residential, commercial, shopping centres, hospitals, universities and airports. Our projects also cover a wide geographical area including the major capital and regional centres of Australia as well as New Zealand, Malaysia and Fiji.

All the projects which we have carried out have resulted in positive outcomes for our clients. Our website www.parkingandtrafficconsultants.com contains full details of our projects including client testimonials. Listed below are some of the projects across the industries we have been involved with in recent years:

shOPPInG CEntREs

• Stockland (Balgowlah, Cammeray, Merrylands, Baulkham Hills, Gladstone, Tooronga)

• QIC (Canberra Centre, Castle Towers, Robina Town Centre)

• ING (Harbourtown Perth and Docklands)• AMP (Warringah Mall, Macquarie Centre)• Colonial First State (Chatswood Chase)• Westfield (Bondi Junction)

hOsPItaLs

• Gold Coast University Hospital (QLD)• Coffs Harbour Base Hospital (NSW)• Medica Centre Hurstville (NSW)• Norwest Private Hospital (NSW)• Royal North Shore (NSW)• SAN – Wahroonga (NSW) • John Fawkner Private, Melbourne Clinic and

Knox Private (VIC)• Warringal Hospital, Heidelberg (VIC)• Sydney Hospital (NSW)• St. Vincent’s Hospital (NSW)• Liverpool Hospital (NSW)• Victoria House and Peninsula Private Hospitals (VIC).• The Mount Hospital (WA)

aIRPORts

• Cairns (QLD)• Karratha (WA)• Newman (WA)• Rockhampton (QLD)• Port Macquarie (NSW)• Adelaide (SA)• Townsville (QLD)• Brisbane (QLD)• Darwin (NT)• Melbourne (VIC)• Sunshine Coast (QLD)• Park n’ Fly, Mascot (NSW)• Canberra (ACT)• Sydney (NSW)• Hobart (TAS)• Christchurch (NZ)

PORtfOLIO

COMMERCIaL & MIxEd usE dEVELOPMEnts

• Royal Randwick Racecourse• ING – Waterfront City, Melbourne• Bluewater – Britomart, Auckland, NZ• Perth Arena• Multiplex City Square, Perth• Australand – Discovery Point

unIVERsItIEs & COLLEGEs

• James Cook University, Townsville• Newcastle University• Macquarie University• Wollongong University• St. Andrews’ College, Sydney

LOCaL GOVERnMEnt

• City of Sydney• Mosman Council• Woollahra Council• Newcastle Council• Wollongong Council

PORtfOLIO

What MaKEs us dIffEREnt fROM OthER COnsuLtants In thEsE fIELds?

We are the most experienced property industry consultancy exclusively dedicated to parking and traffic. Our reputation is built on more than 30 years’ experience in the parking, traffic and property industries and is your guarantee of sound specialist design, planning and performance advice.

Our experience spans all classes of property including residential, commercial, shopping centres, hospitals, universities and airports. The inclusion of a Traffic Engineering capability within our business provides a broader expertise surrounding the movement and parking of vehicles both in off-street and on-street environments.

We have received numerous testimonials from leading property owners and developers which attest to the value provided by our consultants.

WhEn shOuLd I COntaCt PaRKInG & tRaffIC COnsuLtants?

We recommend that you contact us in the development’s initial planning stages to ensure that your car park offers the most effective space efficiency, circulation, pedestrian and driver safety. All of these elements will, in turn, ensure that your property’s earning potential is maximised. However, it is never too late to benefit from our specialist advice.

What Is a PaRKInG COnsuLtant?

A parking consultant is a multi disciplinary professional advisor whose role is to achieve an efficient car park. The consultant’s objective is to achieve the optimum relationship between development costs, customer convenience and revenue generation in order to maximise the value of the property for the owner or developer.

What sKILLs shOuLd I LOOK fOR In a COnsuLtant In thE fIELd Of PaRKInG and tRaffIC?

A good consultant should have qualifications and experience in one or more of the following disciplines: civil and traffic engineering, architecture and car park design, finance and business strategy, project management and contract administration. Above all he/she should be fully independent of equipment suppliers and operators in order to ensure that his/her advice is given for the exclusive benefit of the client.

What BEnEfIts Can I dERIVE fROM EnGaGInG yOuR COMPany fOR My tRaffIC EnGInEERInG nEEds?

We possesss a knowledgeable and enthusiastic team with a range of complementary expertise in all facets of Parking and Traffic Engineering. Our Traffic Engineering capability benefits greatly from the close relationship with the Parking team. This represents a unique combination in the region and provides clients with an unrivalled opportunity for a strong focus on the long term viability of a development.

fREquEntLy asKEd quEstIOns

I aLREady haVE a CaR PaRK OPERatOR. What VaLuE Can yOu add tO My CaR PaRK?

We are an independent firm of consultants and therefore can assist property owners and developers to assess the current performance of a car park and provide advice on strategies to improve presentation, occupancy, procedures and controls - all aimed to maximise the property’s return.

hOW dO I KnOW If I haVE thE MOst COst EffECtIVE EquIPMEnt In My CaR PaRK?

Access and revenue control equipment for car parks is in constant evolution and development. We recommend that property owners perform an independent analysis of existing car park equipment on a regular basis to ensure that all control features of the equipment are being used and reported on. In the event of the entire property being refurbished we recommend that the car park equipment, signage and general presentation be reviewed and upgraded as necessary. Additional features such as CCTV, parking guidance systems and individual space recognition technology should be considered depending on the individual circumstances.

fREquEntLy asKEd quEstIOns

What sERVICEs dO yOu OffER?

Our parking services include: • Design concepts and reviews• Income projections and feasibility studies• Audits, performance reviews and due diligence studies • Equipment selection and tendering• Signage and wayfinding packages• Operational advice and management tenders• Refurbishments and upgrades• “Green” Parking Strategies

Our traffic services include: • Traffic and Parking Impact Assessment• Development Application Approvals• Traffic Management Plans• Concept Road Design• Road Safety Audits and Reviews• Local Area Traffic Management Schemes• Assessment of Intersection Upgrades and Modelling• Concept Interchange Layouts• On-street Parking Design• Special Event Traffic Management• Traffic, Parking and Transport Surveys• Town Centre Studies• Parking Policy• Expert Witness

hOW dO yOu CaLCuLatE yOuR fEEs?

Our fees are calculated on our previous experience of similar assignments, taking into consideration the particular requirements of each project. We build an estimate of hours to complete the assignment and value those hours at the consultants’ individual hourly rates. Subject to our clients’ preference we normally provide a fixed fee so that the full extent of the investment is known. In the context of the specific project, you can expect the value we provide to be far in excess of our fees.