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Choose certainty. Add value. Partnership adds value. Testing. Inspection. Certification. Training. TÜV SÜD

Partnership adds value. - TÜV SÜD Thailand€¦ · Partnership adds value. ... (R&D) phase to avoid costly and time consuming errors from ... ISO 13485: Medical devices ISO 22000,

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Choose certainty.Add value.

Partnership adds value.Testing. Inspection. Certification. Training.

TÜV SÜD

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Add value. With TÜV SÜD.We are witnessing the greatest economic boom in history. And Asia is its engine room.

Its naturally dynamic, entrepreneurial people are innovating, designing, building, manufacturing and trading. They aspire to world-class standards and they inspire with their insatiable thirst for knowledge and advancement.

TÜV SÜD is working side by side with them, helping build this exciting new global hub economically and safely. Improving processes, assuring quality and raising

safety standards - giving them a competitive edge.

For over 145 years, TÜV SÜD has built itself a solid reputation for world class service and cutting edge German know-how. Over 20,000 employees in 800 locations worldwide provide testing, inspection, certification, training and knowledge services to achieve the optimisation of technology, systems and expertise.

Adding value every step of the way.

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TÜV SÜD. Choose certainty. Add value.Today’s competitive business environment is driven by speed, price, innovation, quality and safety. TÜV SÜD is the leading technical solutions partner that will support you with the right business tools, expertise and experience. We will help you deliver world class products and services to access your key international markets. With us, you achieve and retain a competitive edge.

Partnering TÜV SÜD offers tangible economic benefits: Shorter time-to-market Increased international market access Improved product and process

quality and safety Reduced costs and inefficiencies Increased productivity and profit Minimised business risks Brand reputation gain ...plus a commitment towards

environmental protection and the social welfare of employees

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By choosing TÜV SÜD, you are choosing to partner a world leader with over 145 years of experience in the field of safety and quality, powered by German technical excellence. Impartial and independent Sterling brand reputation Multidisciplinary and customized

solution oriented approach Solid global knowledge base on market

regulations - standards, testing and conformity requirements One-stop certification partner

- Participant in the IECEE Certification Body (CB) Scheme recognised in over 50 countries worldwide; over

100 accreditations currently held worldwide Extensive global pool of experience -

over 19,000 skilled employees; world wide Accessibility - 800 locations and

extensive laboratory network worldwide Asia expert - over 45 years of experience

in Asia; strong industry association and government connections Support from A – Z - from design to

delivery or dismantling, TÜV SÜD offers holistic solutions along the entire business process

Why choose TÜV SÜD?

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TÜV SÜD. Your business process partner. At TÜV SÜD, we believe in the importance of the whole business. We do not just offer testing or certification as separate services but view your operations as an entire system and support with holistic solutions that address your individual requirements. From A-Z.

We review your entire business operations and pinpoint areas for quality optimisation throughout. This begins with expert opinion on requirements for quality standards compliance in the research and development (R&D) phase to avoid costly and time consuming errors from the onset. We pinpoint methodologies and criteria for evaluating raw materials and their suppliers and support you to set up an

efficient business operation and transparent management system.

In the production / construction phase, we conduct project management, monitoring and compliance testing to all international and local, regulatory and voluntary standards as well as customised TÜV SÜD criteria to meet your specific business needs.

We audit your operations to international quality, safety, environmental and social management certification standards and conduct audits and inspections on yours and your suppliers’ sites to ensure adherence to prototype specifications.

Aerospace

Amusement parks & rides

Automotive

Banking & finance

Chemicals

Construction

Electrical & electronics

Food

Healthcare

Information Technology

Logistics

Non-electrical consumer products

Energy

Rail

Softlines

Telecommunications

and many more…

TÜV SÜD supports industries from A-Z

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TÜV SÜD’s holistic service solutions for the entire business process

For those industrial operations with a distribution / retail process, our pre- and post shipment inspections ensure that consignments meet with your customers’ satisfaction.

Our market, product and systems intelligence will guide you in further optimizing and modernising your product, process or plant. And when it comes to dismantling / recycling, we provide training and expert opinion on dismantling strategies, and support with certification to waste recycling directives.

We train your staff on all safety and

quality issues to raise understanding and awareness of the importance of these to the success of your business.

We also offer expert opinion on current and future market requirements and developments and how you can best prepare for them.

To summarise, we view your entire business process and partner you with testing, inspection, certification and training solutions from our multidisciplinary expert pool, to ensure your business operation is running at maximum efficiency, safety and quality.

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Testing servicesIncreasing global competitiveness is motivating businesses to deliver faster and more cost effectively. All too often, the pressure to reduce costs along the entire production process results in quality being compromised. Independent testing anticipates and identifies such problems at an early stage. Avoiding project delays, quality issues and in the worst case, reputation-damaging product recalls and lawsuits.

TÜV SÜD’s extensive testing services include: Prototype testing Raw materials testing Electrical safety testing Mechanical safety testing Functional safety testing Ergonomics testing Chemical testing Medical device testing and conformance

assessments Electromagnetic compatibility testing

Environmental simulation testing Packaging tests Hygiene testing Technical documentation testing Usage simulation and warranty testing Quality and performance testing Non-destructive testing Structural engineering testing Customized user tests Gas product safety tests

Our tests conform to international standards and directives and are endorsed by quality and safety marks such as USA’s Nationally Recognised Testing Laboratory (NRTL) mark, the European Community’s CE marking and GS mark, China’s Compulsory Certification (CCC) mark, and the Japanese SG mark.

As a member of the IECEE CB Scheme, TÜV SÜD conducts test procedures to obtain national certification for over 50 countries worldwide including Australia, Brazil, Canada, Russia.

TÜV SÜD’s independent

testing services are carried

out by qualified experts in

internationally accredited

laboratories.

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TÜV SÜD also tests to specific industry standards such as the Restriction of the use of certain Hazardous Substances (RoHS), Waste Electrical and Electronic Equipment (WEEE), as well as to TÜV SÜD’s own stringent standards endorsed by our well-recognised TÜV SÜD test mark.

Our testing services are also accredited by more than 100 regulatory bodies around the world including the American Society for Testing and Materials (ASTM), USA Food and Drug Administration (FDA) and Japanese Consumer Product Safety Association (CPSA). Your benefits: Minimise business uncertainties

and risks – increased transparency and knowledge Increase efficiency - reduced corrective

costs and downtimes

Third party independent verification for legal and insurance documentation Shorter time-to-market through one-

stop certification and global laboratory infrastructure Increase access to international markets Increase quality and safety controls Improve customer satisfaction Increase competitiveness and

demand – through building up customer confidence and brand reputation

TÜV SÜD’s product certification marks: Excellent marketing tool as you benefit

from third-party endorsement by a globally renowned and esteemed company

Inspection servicesSustained quality is a key element to build customer confidence and satisfaction. Can you ensure that your product is being produced with consistent quality? Is your manufacturing process following stated procedures? Are your consignments meeting the exact specifications of your customers? TÜV SÜD conducts inspections of your products, your processes, your service quality and your shipments. We ensure that quality and service standards are maintained consistently. Replacing your uncertainties with certainty.

TÜV SÜD’s regulatory and voluntary inspection services include: Review of technical documentations e.g.

evaluation of conceptual plans Random product checks, e.g. function,

size, quality, hygiene etc. Serial inspections Periodic inspections, e.g. for

amusement parks and rides Factory, site inspections, e.g. checks on

equipment, employees, processes Plant and building inspections Pre-shipment inspections, e.g. for quality,

quantity, packaging integrity Post-shipment inspections, e.g. final

verification of products before delivery Final inspections on-site e.g. for

amusement parks and rides, construction

Our suite of inspection solutions: Ensure sustained product quality

throughout the entire process Quickly identify issues e.g. in design,

development and delivery Identify, correct and minimise

potential risks Isolate and eliminate damage/defects Ensure goods arrive as ordered

All our inspections are carried out by skilled inspectors who issue expert opinion reports and approvals that are widely recognised and accepted.

TÜV SÜD’s third party

inspections ensure quality

and safety standards are

consistently maintained.

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Certification servicesWith the increase in global trade, markets and industries are implementing stringent requirements. Procurement decisions often depend on whether operations are certified to international management systems. A fully functioning quality management system not only facilitates market entry, it benchmarks a business to worldwide standards and affords valuable transparency for process improvement.

TÜV SÜD is an internationally recognised certification body conducting the appraisal, monitoring and certification to the following management systems including: ISO 9001: Quality ISO 14001: Environment OHSAS 18001, BS 8800: Occupational

Health and Safety ISO/TS 16949: Application of ISO 9000

for automotive production and relevant service part organizations ISO 13485: Medical devices ISO 22000, HACCP: Food safety

ISO 27001: Information security QC 080000: Hazardous substance process SA 8000, BSCI: Social accountability TL 9000: Telecommunications AS 9100: Aerospace IRIS: International Rail Industry Standard

TÜV SÜD conducts validation, verification of carbon dioxide (CO²) emissions and certification of climate change projects as per Clean Development Mechanism (CDM) and Joint Implementation (JI) under the Kyoto Protocol.

Your benefits: Benchmark against world class standards Gain international market access Create business process transparency Monitor and improve customer

satisfaction

TÜV SÜD also issues voluntary product certification and certification to regulatory specifications from tests and assessments.

TÜV SÜD’s experienced and

independent auditors

conduct quality, environment,

health & safety and social

accountability management

system certification.

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Training servicesYour employees are your most important asset. In order to keep up with the pace of rapid technological progress with ever shorter innovation cycles, you will need to ensure that they are kept updated on quality and safety requirements and stay abreast of new management trends and techniques. We provide certified quality management, technical skills, and management techniques training programs including: Quality management

- Quality control (Kaizen, 5S, Six Sigma) - Internal Auditor training and Lead

Auditor training - Quality awareness - Lab set-up training e.g. ISO 17025 - Testing and inspection for staff - New standards, legislation

Technical skills - e.g. sewing machine operator training

for softlines Consumer programs Customised training unique to your needs

Management techniques - lean management; time management;

communication skills and behavioural programs

Our training programs are designed to deliver tangible economic added value: Gain competitive edge – empower

workforce with up-to-date business and technical skills Increase awareness and understanding

of quality, safety and environmental issues along the value chain Increase business efficiency Identify new business opportunities Increase productivity Prepare for future trends

Our training programs are conducted by: TÜV SÜD’s experienced lead auditors TÜV SÜD’s technical experts

Our highly trained pool of

multidisciplinary industry experts

can support and train on a vast

range of topics.

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Knowledge servicesThe global market is dynamic and you need to be prepared for a constantly changing environment. Industry developments, technological innovations and fierce competition require a deep and timely knowledge of quality and safety regulatory requirements. TÜV SÜD partners you with knowledge that gives you a leading competitive edge. TÜV SÜD provides support in the following: Relevant, up-to-date industry information

and trends Current, new and revised quality, safety

and environmental management system standards Information and updates on legal

requirements and industry guidelines, e.g. REACH directives Business process e.g. supplier

qualification, management systems implementation Examination and review of plans,

design dossiers

Clinical assessment of medical devices, their safety and performance/fitness for use Preparation of expert reports, surveys Failure analysis and evaluation Construction management, e.g.

construction monitoring, project management Technical analysis and assessment, e.g.

structural surveys, fire safety strategies, dismantling strategies Business process optimisation, e.g.

operations set-up, facilities management Environmental issues, e.g. waste

management and recycling systems

Our expert information ensures you: Gain competitive edge – understand

current issues and prepare for future trends and regulatory requirements Gain valuable insights to optimize your

business operations Increase productivity – reduce handling

time and production costs

TÜV SÜD leverages on its pool

of global, multidisciplinary

experts to provide expert

opinion that will help you gain

valuable insights to optimise

your business operations.

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TÜV SÜD in Asia Pacific

TÜV SÜD’s Asia Pacific operations are headquartered in Singapore and supported by an extensive office and laboratory network throughout the region. Staffed by more than 3,000 dedicated local and international specialists, who are familiar with Asian, European and American standards. Providing the entire range of TÜV SÜD services in the Asia Pacific region.

Greater ChinaOperating from its regional headquarters in Shanghai, with main offices in Beijing, Shanghai, Hong Kong, Taipei as well as 30 satellite offices throughout the region, More than 1,000 experts and trained staff have to date partnered around 6,000 companies deliver safe and high quality products speedily to market.

South AsiaSince its inception in 1994, TÜV SÜD South Asia has grown from strength to strength, now with a market presence in 30 locations across India, Bangladesh and Sri Lanka and testing laboratories in Bangalore, Tirupur, Mumbai and Delhi. Over 800 employees provide technical, quality, safety and environmental solutions to more than 5500 customers in South Asia.

JapanTÜV SÜD was established in 1993 to meet the increasing demand for enhanced quality and safety testing and certification in the Japanese market. With office locations in Tokyo (HQ), Osaka, and testing competencies in the affiliated laboratory facilities in Kurokawa, TÜV SÜD Japan has issued more than 10,000 certificates to date.

KoreaTÜV SÜD Korea started providing solutions to the Korean market since 1992. Today, it offers the full range of product testing, inspection, management system certification, industrial inspections and reports, as well as training and seminars from its headquarter base in Seoul and supported by office and laboratory locations in Busan and Seoul.

South East AsiaOur South East Asia operations are headquartered in Singapore staffed by more than 700 trained staff in 14 offices and laboratories spanning across Singapore, Thailand, Philippines, Malaysia, Indonesia and Vietnam. TÜV SÜD PSB offers product testing, certification, auditing, and training solutions in this region.

Our local experts with global expertise will provide you with customised

solutions. Throughout Asia Pacific. Contact us today!

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TÜV SÜD in Asia Pacific

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www.tuv-sud.com

GLOBAL HEADQuARTERSTÜV SÜD AGWestendstraße 19980686 Munich Germany

+49 89 5791-0Email: [email protected]

ASEAN HEADQuARTERSTÜV SÜD PSB1 Science Park DriveSingapore 118221Singapore

+65-6778-7777Email: [email protected]

TÜV SÜD AL Technologies Pte Ltd139, Kaki Bukit Avenue 1, Shun Li Industrial Park,Singapore 416004

+65 6748-8689www.alt.com.sg

INDONESIATÜV SÜD IndonesiaDipo Tower 9th floor suite C-DDipo Business CentreJalan Gatot Subroto Kav. 51-52Petamburan, Tanah AbangJakarta Pusat 10260Indonesia

+62-21-2986-5795/96/97Email: [email protected]

MALAYSIATÜV SÜD Malaysia36, Jalan Serendah 26/39, Kawasan Perindustrian HICOM, Seksyen 26, 40400 Shah Alam SelangorMalaysia

+60 3 5103 8128Email: [email protected]

PHILIPPINESTÜV SÜD PSB PhilippinesUnit 1808 The Orient Square Bldg.F. Ortigas Jr. AveOrtigas Center, Pasig CityMetro Manila 1605Philippines

+632-687-5673 to 75Email: [email protected] www.tuv-sud-psb.ph

THAILANDTÜV SÜD ThailandThailand Science Park 111 Moo 9 Paholyothin Rd. Klong 1, Klong Luang Pathumthani 12120Thailand

+66-2564-8041Email: [email protected]

VIETNAMTÜV SÜD Vietnam4th Floor, Bohemia Saigon Building,Street 19/5A, Lot III Tan Binh IndustrialPark, Tay Thanh Ward, Tan Phu DistrictHo Chi Minh CityVietnam

+84 08 6267 8507Email: [email protected]