Patricia Booker

Address on request: Tel: 01276 33409 Mob: 07811 694782

E-mail: pbooker2@btinternet.com

CAREER HISTORY

Quintiles Ltd: PA to Neil Ralphson, MD, SVP Customer Solutions Management Group, UK Site Head and member of the EMEA & LA Management Board. April 08 - present Support a team of 15, having a diverse, broad based business responsibility necessitating high level contact and exposure to highly confidential information requiring considerable use of tact, diplomacy and discretion, as well as considerable judgment and initiative in resolving unique problems and making recommendations along with interaction at senior levels,

Support MD, SVP: Organising Board meetings, compile agenda and take minute, follow up on action points. Escalating issues where appropriate.

Previous to supporting the MDm SVP I supported MD of the Roche Account, holding varied responsibilities within the secretarial remit, supporting 3 GOH’s & teams pertaining the AZ, Roche & Sanofi Aventis, accounts.

Manage the Roche Sharepoint; ensuring documents are kept up to date regularly. Schedule of appointments as determined by priority. Arrange and schedule meetings and

teleconferences, VC’s and Telepresence with internal and external parties. Coordinate travel schedules making recommendations for cost saving and effective alternatives. Independently research & track, department and/or employee data and complete regularly scheduled

reports by required due date and submitted accurately and to timescales Compile data for COO and client, compose both routine and non-routine correspondence, reports for

review and final revision by manager, Responsible for the development and design of improved administrative procedures to promote the

timely processing and submission of all administrative deliverables. Provide mentoring support and guidance to new or more junior members of staff. Track, monitor and report on departmental expenditure, staff vacations and alternative work schedules. Track and follow up on various personnel actions to include candidate requisition forms for open

positions, PSC forms for transfers, supervisor changes, employee leaves, etc. Participate in the planning, coordination, and preparation of small & major business meetings,

luncheons, and dinners involving both internal and external clients, departments and companies

PROFILE

A highly motivated, bright and enthusiastic PA with over 8 years compliance and Global Event Management experience in pharmaceutical and medical device sectors. A calm, pro-active, individual with excellent organisational ability and communication skills at all levels. Demonstrates integrity and respects the need for discretion. Key strengths include:

Events Management and Co-ordination: Events and training co-ordinator for workshops, conferences and meetings within UK and Europe as well as Canada and USA

Budget forecasting: Manage budget whilst also forecasting in preparation for future budget reviews pertaining travel, meetings and workshops.

Travel arrangements: Co-ordinate ‘back to back’ travel and hotel reservations globally, as well as diary management for MD, & VPs plus Snr. Management

Meetings attended, Minutes taken and Presentations prepared: Attend international meetings, ensure required actions are completed and regularly compile presentations

Business expenses: Manage all business costs, arrange reimbursement of expenses, liaise with accounts department and reconcile statements

(including attendance at off-site study specific meetings as required). As well as teleconferences, video conference and Telepresence.

Responsible for the submission of staff expense reports in a timely manner and ordering supplies. Function as IT contact including the coordination of maintenance and upgrading of hardware/software

systems within department.

Temporary Contracts to Quintiles Ltd, Covance Clinical Services & Feb 07 to Apr 08Ely Lilly Pharmaceuticals PA to Snr Vice President, Global Access to Patient Services, & VP to Global Market DevelopmentQUINTILES LTD. Recruitment Co-ordinator and Global Event Management Co-ordinator, COVANCE CLINICAL SERVICES PA to Director, Global Drug Safety Europe. Recruitment Co-ordinator Drug Safety Europe, ELY LILLY

Develop relationships with hotels & co-ordinate logistics regarding the setup of Events & Conferences/workshops/teambuilding, USA/UK and Europe. As well as traveling to events

Arrange visas and passports, letter of invites in preparation for visa or passports Organise web meetings and global conference calls US/UK & Europe. Arrange catering for meetings. Assist with extensive diary management and global travel arrangements/catering/hotel accommodation. Prepare presentations Develop relationships with recruitment agencies in hiring of additional staff. Review CV’s & co-ordinate

interviews. Arrange security clearance and Induction Training Programme/new equipment/desk/phone & server

shares for new recruits. Arrange logistics pertaining relocation of 25 staff on manufacturing close –down Arrange security clearance and Induction Training Programme/new equipment/desk /phone & server

shares, for new recruits Monitor sick leave, holidays and contract renewals, ensuring contracts meet the department

requirements at all times. Liaise with US & European staff pertaining visits to UK and co-ordinate visit programmes Arrange new contracts, ensuring details meet the department requirements, before setting up a PO on

SAPS Attend meetings and take minutes when required. Disseminate documentation via scan/email to US and European staff. Process invoices and business expenses.

Johnson & Johnson Aug 1998 – Jan 2007PA to Corporate VP, Quality and Compliance Worldwide

Develop relationships clients & hotels & co-ordinate logistics regarding the setup of Events & Conferences/workshops/teambuilding, USA/UK and Europe. As well as traveling to events. Co-ordinate audit appointments.

Managed department and team of 2 staff for nine months in absence of Corporate, Executive Director,

1999-2000. Co-ordinate various assessments across J&J affiliate companies and contractors in preparation for

FDA/BSI or other regional health authority due visits. Investigated office accommodation and costs, co-ordinated relocation and set-up of new office Manage office and financial implications on a daily basis Logistics co-ordinator for the set-up of IT equipment. Developed a suitable IT Service Level Agreement.

Co-ordinate IT queries to ensure efficient resolution, whilst working remotely Attend meetings in UK, Europe and USA Assist assessor with administration of product recalls and corrective action, as well as arranging

assessment visits to affiliated companies in UK, Europe and USA Monitor Management Action Plans, in relation to quality issues within Johnson & Johnson affiliated

companies Manage cross charging across J&J affiliated companies

British Car Auctions 1997 – 1998PA to CEO, Operations, Sales & Marketing Direct - 1 year contract

Arrange European travel/ground transport and hotel accommodation for CEO, Operations Director, as well as Sales & Marketing Director.

Managed desk diary.for CEO and 2 Directors. Arrange meetings on and off site, attend meetings and take minutes. Transcibe shorthand,into a letters/reports or memo’s.

Arrange auction meetings and conferences, organising hotels and ground transport for VIP customers. Arrange catering.

Assist VIP’s during visit standing in as their PA. Arrange new contracts for employees where necessary, ensuring details met the requirements of

Directors. Manage mail, replies, invoicing and charitable donations. Arrange visas and passports. Liaise with recruitment agencies in hiring additional staff. Advertise job vacancies and arrange interviews. Monitor staff sick leave, holidays and HR issues. Manage press releases.

Frimley Park Hospital 1995 - 1997PA to General Manager and Clinical Director of Womens’ and Childrens’ Services

Manage team of 8 medical secretaries, improved morale and efficiency. Efficiently managed the staff training schedules, press releases, advertising and functions. Co-ordinated Business and Clinical and Health Authority meetings. Designated minute’s secretary and

actively followed up necessary actions. Supported 4 ward managers, ensuring smooth running of wards in the General Manager’s absence. Handled Personnel issues, annual leave, times sheets and disciplinary hearings. Arranged job vacancies and department press releases.

1969-1997 Held a diverse range of roles ranging from Junior Secretary in 1969, based in South Africa, , progressing to a Personal Assistant by 1991. Companies worked for: BT, Toshiba, DEC, Easams and GEC Marconi

EDUCATION and TRAININGErith Technical CollegeO levels in 7 subjects RSA. Typing I, II and III Grade DistinctionLCC Secretarial Certificate, Grade Distinction City & Guilds Business Studies, Grade CreditAylesford A.E. Kent AMSPAR Medical Secretarial StudiesTeeline Shorthand update. 100wpm

IT Skills – Proficient user of all Microsoft applications inc Word, Excel, Powerpoint, Outlook, CRM, ELVIS, Lotus Notes. S.A.P. C.A.T.S. PeopleSoft. Brassring Recruitment.

Finance for non-finance managers 2005 ISPE Quality, regulatory studies and Project Management

2003-2006

Amex, Corporate Travel Online 2005 Qualified First Aider 2001Internet, Intranet, customized E Room 1998 BSI Document Procedures 1993Telephone techniques. Business Studies and Office Procedures

1987 Time Management Organisational Skills 1986

PERSONAL INFORMATION

Nationality: British Marital Status: Married Driving Licence: Full and clean

INTERESTS

Ballroom dancing, golf, celebration cake baking, royal history, hiking and archery.

REFEREESNeil Ralphson, MD. SVP CSMGQuintiles Ltd

Dr Eamonn Hoxey, 1 Stratton Mill, Stratton, Cirencester, Gloucerstershire GL7 2HN