Patient Accounts

• Brenda Alvarez• Fran Flores• Kimberly Hale• Jessica Massoletti• Marcia Roque• Jessica Vasquez• Jasmyn Williams

Brenda Alvarez

Thomas Concept #: 1

Systems I work: Cerner/ Allscripts

My primary assignments: Responsible for all incoming calls on both phone lines, responsible for voice mails on all phone lines, CRP(emails from FPRS), Cash drawer,front desk,prepare mail for courier,financial assistance applications, billing insurance/VRE, correspndence from PFC, run credit card payments for Flex, fax medical expense reports, identifying incorrect adjustments done by posters, death certificates, posting payments, responsible for working in allscrips and cerner, insurance updates Insurances I am responsible for: N/A

Describe Your Job Duties / Insurance Carriers

970-350-2404

bba1@pvhs.org Best method of contact: email

Operator Initials: bba1

Hours: 8-5pm Location: GMC Patient Accounts

Frances Flores

Thomas Concept #: 5

Systems I work: Allscripts PM, Allscripts EHR, Cerner, Cyclone (for FPRS billing office)

My primary assignments: Escalated complaints, Financial Assistance, Posting Payments, billing insurance, setting up payment arrangements, processing requests from FPRS, requesting adjustments, patient refunds requests, post payments, work with accounts in collections, walk in patients, phone calls, and giving estimates Insurances I am responsible for: N/A

Describe Your Job Duties / Insurance Carriers

970-392-4704

fmf1@pvhs.org

Best method of contact: email

Operator Initials: fmf1 Hours: 8am to 5pm Location: GMC

Kimberly Hale

Thomas Concept #: 2

Systems I work: ALLSCRIPTS, LSS, ECIS, CERNER, MEDITECH

My primary assignments: Patient accounts

Insurances I am responsible for: N/A

Describe Your Job Duties / Insurance Carriers

970-495-8865

klh15@pvhs.org

Best method of contact: email

Operator Initials: klh15

Hours: 8-4:30

Location: Pennock

Jessica Massoletti

Thomas Concept #: N/A

Systems I work: Allscripts,LSS

My primary assignments: Patient accounts

Insurances I am responsible for: N/A

Describe Your Job Duties / Insurance Carriers

Phone# 970-495-8929 jm47@pvhs.org

Best method of contact: email

Operator Initials: jm47

Hours: 8:30-5:00

Location: Pennock

Marcia Roque

Thomas Concept #:

Systems I work: REPLICA,CERNER & ALLSCRIPTS

My primary assignments:

Insurances I am responsible for:

Describe Your Job Duties / Insurance Carriers

Phone# 970- 392-4705 7@pvhs.org

Best method of contact: E-MAIL

Operator Initials:MJR4

Hours:8-5

Location: GMC

Jessica Vasquez

Thomas Concept #: N/A

Systems I work: LSS and ECIS

My primary assignments: Patient accounts

Insurances I am responsible for: N/A

Describe Your Job Duties / Insurance Carriers

Phone# 970-237-7249 jvv1@pvhs.org

Best method of contact: phone or email

Operator Initials: jvv1

Hours: 8:00am-4:00pm

Location: Pennock

Jasmyn Williams

Thomas Concept #: N/A

Systems I work: ECIS, Cerner, Allscripts, LSS, Meditech/6.0 My primary assignments: Patient Accounts Rep Insurances I am responsible for: N/A

Describe Your Job Duties / Insurance Carriers

970-495-8929 jeb2@pvhs.org

Best method of contact: email

Operator Initials: JEB2

Hours: 8:30-5PM Location: Pennock moving to GMC