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Global networkof innovaton
Daniel Morreale, Chief Information Officer
Patient Care Using
Radio Frequency Identification
AN ADVANCEMENT IN PATIENT SAFETY
Jerry Moy, Client Executive
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One of seven regional networks established by The New York City Health and Hospital Corporation in 1994 & composed of Jacobi Medical Center and North Central Bronx Hospital –
Specialties include a Regional Level 1 Trauma Center, Venomous Bite Center and the Regional Perinatal Center.
Burn Unit is a pioneer in early surgical intervention to preserve skin and minimize infection
Pediatric Emergency Department was lauded as one of just four of the best facilities in New York and we have the only multi-person Hyperbaric Chamber in downstate.
Offers a comprehensive Behavioral Healthcare program including inpatient, Partial Hospitalization Outpatient, Emergency, and Addictive Treatment Programs.
Performed 47,000 inpatient discharges, 1,073,000 outpatient visits and 192,000 E.D.visits per year.
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Awards
1998 Computerworld Smithsonian Award
2002, 2003,& 2004 HHN Most Wired Award
2003 TETHIC Award for Excellence
2004 Computerworld Smithsonian Honors Laureate Award
2004 HCRIC Award for Best advances in Patient Safety
2004 Storage and Networking World Best Practice in Storage
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103 integrated clinical and ancillary systems.Primary application suite includes
Misys CPR (EHR including Lab. & Pharmacy)
AGFA Impact (PACS)
Siemens Unity/Invision – Patient Management
ADVIA CentraLink Laboratory Robot
McKesson Pharmacy Robot-
100% CPOE
System Environment
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Technical Environment
96 servers of assorted flavors (Unix, AIX,Solaris,W2K,VMS).8,000 node high density 10 gig network.4,500 PC’s, 1,300 printers, and 900 assorted clinical devices.Robust Nextel Environment.Fully digitized imaging department. (no film)Highly motivated clinical and technical teams.Robotic assisted Laboratory and Pharmacy.Fully integrated voice and data environment including unified messaging.Modest wireless infrastructure.180 terabytes of integrated enterprise storage (SAN/NAS/& CAS).
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The Challenge and Issues
Clinical Staff was looking to do documentation at bedside. Nurses wanted to document meds and vital signs and the docs wanted to placeorders and review lab results
Respond to the National Patient Safety Goals Patient Identification and Medication Administration were high on our list of mandateswe had most of the order entry process on-line with the exception of the MAR. Medications were bar coded, staff were bar coded, we needed something for the Patients. Originally we were going to put a bar code on the wrist band, but changed our mind.
Stop the incessant complaining by physician that “I can’t type”This statement must be a requirement for graduation. Get over itIt’s the 21st century, You were smart enough to graduate from medical schoollearn to type. In the mean time we needed to reduce the input required to access a patient chart.
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The Challenge and Issues
Physician and Nurses were looking for better Point of Care Access Tools Laptops and Hand Held Devices just didn’t meet the care givers needsHand Helds were to small to read and laptops to heavy to carry. We realized about 2 years ago that we needed a tablet but have been waiting for the industry to catch up
Complete the last step in Electronic Medication Administration The organization has 100% CPOE, medication alerts, allergy alerts, pharmacist review all on line but the final step of administering medication was done on paper.
Simplify documentation & Provide more time for Patient Contact An overwhelming issue has been the need to simplify the documentation process yet provide greater detail in notes and to increase the opportunityfor nurse-patient contact.
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The solution then must:
1) Be a wireless tablet with direct access to the clinical record
2) Provide for the MAR and clinical documentation on-line
3) Perform an electronic patient identification
4) Reduce key entry as much as possible
5) Simplify the work flow to create more time for patient contact
…so we turned to a vendor/partner to help build the solution…
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Siemens Business Services: A Siemens company within the I&C segment
Siemens Business Services
I&C
Automation and Control
Power
Transportation and L&A
Medical Lighting
Financing and Real Estate
Automation and Drives
Industrial Solutions and Services
Power Generation
Power Transmission and Distribution
Transpor-tation Systems
Siemens VDO
OsramMedical Solutions
Siemens Financial Services
Siemens Real Estate
SiemensCommunications
Siemens Elektro Siemens Elektrogeräte
Siemens Building Technologies
Siemens Dematic
Siemens Logistics and Assembly Systems
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Our Business: IT Services
Customers
$6.1 billion sales and 33,600 employees in 44 countries*
SolutionBusiness
Operation Related Services
Outsourcing of computer centers, desktop services, local networks (LAN/WAN) and call centers
Product Related Services
Maintenance of hardware and software products, infrastructure services
Consulting, project-based business solutions and system integration
Consult, Design, Build Operate Maintain
We offer the full range of IT services* 2003 fiscal year
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Business JustificationStrategic PlanningMigration PlanningService Desk AssessmentTechnology Impact Analysis
Desktop DeploymentOS MigrationsAsset TrackingDeploy RFID readers, WI-FI infrastructure
Field ServicesHelp Desk, Desk side, DepotMobile Device (RFID Readers/Tablet PCs, etc.) Asset Tracking
Business JustificationStrategic Planning, Migration Planning,RFID and WI-FI Network Design Assessment, Network Performance AssessmentEnterprise Management AssessmentSecurity Design Assessment
Server & Network Deployment of RFID infrastructure and Wi-FIExchange MigrationSMS 2.0 DeploymentsEnterprise Management QuickStarts
Remote Network ServicesWintel & Unix Server SupportData CenterWI-FI and LAN support
Application Performance AssessmentSAP Assessments/Project PlanningActive Directory PlanningRFID encoder and reader Applications
SAP ERM/CRM/SCMImplementations, upgradesRFID Apps Integration with existing systems
SAP/ExchangeRFID Application ManagementHosting Services
Program Management Continuous Improvement
Build Operate/Maintain
App
licat
ion
Net
wor
kEn
d-U
ser
Design Services Needed to Support Your RFID Environment
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Key Differences Between RFID & Bar Codes
RFID does not require line of sight
RFID can read multiple tags simultaneously
provides “Automated” reading
can store significantly more information
Information can be dynamic – added or deleted
Increased functionality – replace security tags, integrate with sensors, difficult to counterfeit
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For this Project: Barcode or RFID?Barcode RFID
- single reading- direct access only-orientation critical- write once - no hidden or secure data possible- no access control- usual use of several barcodes during a patient stay- no sensor capability- daily problems with dirt, wear, etc.
-established and cheap
- single or bulk reading - no direct access necessary
(read/write through sheets, blankets - tracking possible- orientation not very critical- rewritable - can write hidden or secure data to tag- access control including encryption- a single chip serves throughout the patient stay -robustness, adaptable (size, memory, x-ray tolerance, etc.)-higher price
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What is RFID (Radio Frequency Identification)?
Simply put, RFID is a small, thin, low-cost, wireless communications device
Stores, transmits & receives data
Can be applied to or embedded into a package, ID card, wristband, etc.
IC-Chip
antenna
substrate
contacts
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Bar Code Bands Today
Issues:Band 1
BC too long
Curvature hard to scan
Band 2Not enough room for data
Multiple scans
Both BandsBC not readily accessible
Need 2 hands for 1st time read
Problems:Band 1• Can’t scan • Key entry required
Band 2• Hard angles to scan• Key entry usedBoth Bands• Work arounds created• Not enough hands
Results:Potential increase in medical errors due to
incorrect patient IDSolution:RFID Wrist Band
Jane Doe MRN: 123456789SSN: 123-45-6789 ADM: 04/25/03
123456789
Jane Doe MRN: 123456789
SSN: 120-38-9615 ADM: 04-25-03
1234
5678
9
Jane
Doe
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RFID Key FeaturesPassive vs active
Frequency
Read vs read/write
Write once-read multiple
Write multiple-read multiple
Memory Size
Multiple Over-the-Air Communication Protocols
Form Factors
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RFID Wristband – 2000 bits of data storage = 256 characters
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FrequenciesElectromagnetic Spectrum
ElectricWaves
RadioWaves
Infra-red VisibleLight
Ultra-Violet
X-Rays GammaRays
CosmicRays
9kHz 30kHz 300kHz 3000kHz 30MHz 300MHz 3000MHz 30GHz 300GHz 3000GHz
VLF LF MF HF VHF UHF SHF EHF Notdesignated
LongWave
MediumWave
ShortWave
VLF Very Low Frequency VHF Very High FrequencyLF Low Frequency UHF Ultra High FrequencyMF Medium Frequency SHF Super High FrequencyHF High Frequency EHF Extremely High Frequency
Radio Spectrum
13.56 Mhz 860-930 MHz
2.45 and 5.8 GHz125-134 kHz
The “RFID” Frequencies
Criteria for Frequency Selection: Read Range - Data Transfer Rate - Power Requirements - Interference Issues
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Some Frequencies May Be More Suitable For Certain Applications
Feature 125 Khz 13.56 Mhz 433 Mhz 868 Mhz 915 Mhz 2.45 Ghz
Read Range
Data Transfer
Approx 3 ft
Approx 10 ft Approx 10 ft
Approx 10-12 ft
Approx 20-25 ft
Interfer-ence
Slow Depends on Distance
Slow Fast Fast
Hundreds of feet
Fast
BestPoor Best Poor Good Good
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Barcode AND RFID!
Barcodes and RFID can and should complement each other.
First use RFID to positively and non invasively identify a patient and gain access the electronic medical record and specific clinical screens.
Then use barcode to read a single dosage medication and capture that administration into the electronic medical record
AND
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Radio Frequency Identification Project
Radio Frequency Identification is anon-invasive means of accuratePatient identification by “broadcasting”the patient’s medical record numberwhich is “picked up” by a special receiver on a tablet PC.
The Process uses a small program which reads the MRN and automatically signs into the patient’s clinical record (Misys CPR) saving time, keystrokes and guaranteeing 100% accuracy in identification.
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Radio Frequency Identification Project
Misys CPR Patient Information System
RFID Encoder Printer Human Readable RFID
Wristband
With bar code
Siemens Medical UNITY Admission/Registration
System
Admitting Registers patient recording Medical Record Number, Patient Name, Patient Sex in unity which is sent to the RFID encoder/printer.
RFID wristbands are placed on the patient by nursing
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Wireless LANWireless LANLab SystemsPatient Information /
Clinical System
Medical Billing System
Wireless Tablet PC with RFID Reader and Client
Software
Patient with RFID Wristband
Access Point
Radio Frequency Identification Project
RFID Patient Identification – at the Bedside
Medical Registration
System
Wireless Tablet PC with RFID/Barcode Reader on Med Cart
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Our goals were to :
1- Demonstrate that healthcare professionals are able to access medical patient records, stored in the MISYS Patient Information system, from the bedside, using RFID enabled Tablet PCs
2- Streamline the collection of information at point of care by reducing keystrokes
3- Provide a platform for point of care documentation, order entry, and result review
4- Meet two of the 2005 Patient National Safety Initiatives by:a: improving the accuracy of patient identification b: improve accuracy of medications administration
5- Reduce nursing documentation time to provide more patient contact opportunities
Radio Frequency Identification Project
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Radio Frequency Identification Project Team
NursingPhysicianPropeller HeadClinical AnalystRisk Management
Specifically kept smalland simple
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Radio Frequency Identification Project
The 7 Rights
Right Patient
Right Medication
Right Dose
Right Route
Right Time
Right Reason,
Right Documentation
The Nursing Practice Guideline, Administration of Medication , August 2004
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Radio Frequency Identification Project
Findings (Value Proposition)
Prior to the RFID MAR Nursing staff would spend approx 45 minutes per medication event and there are three to four medication administration events per 12 hour shift. The average was 2.5 hours per shift.
Nurses would typically administer 12 medications per patient per twelve hour shift.
Each Nurse typically takes care of 8 - 10 patients
For nursing staff administering medication; the system has saved 25 minutes per administering nurse per shift. This creates approximately 1 hour per nurse/per shift for patient contact and other tasks.
Financially that is a potential saving of $22,000 per unit or $594,000 for Jacobi and $220,000 for NCB, Total savings for the network would be approximately $814,000.
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RFID Value PropositionRFID technology closing the gap between physical and digital
world without human intervention and in realtime
Gap between physical and digital world(media discontinuity)
Real world• Human beings• Supplies• Fixed Assets
Time
Man
ual d
ata
entr
y
Spee
ch re
cogn
ition
Human intervention required
No human intervention required
Virtual world• inter and cross-company information system (e.g. supplier, SCM-systems)• communication networks (e.g. Internet)
Bar
code
scan
ning
Tran
spon
der-
tech
nolo
gy
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RFID in the Hospital Network
13.56 Mhz
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Form Factors
Transponder in Wristband Transponder in
Key Ring
Button Transponder
Transponder on PapeCylinder
Transponder on MetalEncased
Tags
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Antenna/Readers
Mobile Readers
Customer Specific
Static Antennae
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Handheld Readers
• Type II PCMCIA RFID Reader/Writer
• External antenna available for laptop PCs etc.
• Compact Flash Readers• Handhelds
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RFID/Barcode Reader• Read and Write to Patient RFID Bands
• Update Patient Information on Band
• Positive Patient ID
• Scan 1D and 2D Matrix Bar Codes
• ”Five Rights” for Medication Administration
• Point of Care Sampling
PDC DR1000
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RFID Application InitiativesClinical / Patient Applications:
Patient ID Tracking/flow through the ED
Com
plex
ity o
f Int
egra
tion
Mobile Asset Tracking: Extend Scope, Improve Service
Employee ID Locator: IT Integration (security, time, efficiency)
Faster Outpatient Registration with RFID cards
Inpatient and Outpatient Kiosk patient education
Site of Surgery/ Allergies/ Current Medications
Operational / Administrative Applications:
Supply Chain Integration: medication, blood supplies, etc.
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Outpatient RFID Application
Jacobi Medical Center
OUT PATIENTJohn Doe1400 Pelham ParkwayBronx, NY 123459876543210
Faster self registrations and secure access to webBased Medical record for care in other facilities
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Patient tracking in the Emergency Department
1-John Rhodes 3-Manual Rico 5- Freda Winbush 7- Joe Donner2- Ida Silverstein4- Joe Orlando 6- Tony Carr 12- Mary Clark
Orlando
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The “smart” OR table….…knows when the patient has arrived;
…knows WHO the patient is;
…knows when the patient leaves.A Pos
Tablet PC:
1. gets input from table (patient ID)
2. has built in 2nd RFID reader to read blood bag tags
3. has software to check match between bag and patient.
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Blood Transfusion Check Screen
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Blood Transfusion Check Screen
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RFID enables Benefits in HealthcareRFID is an enabling technology that when combined with other technologies such as wireless access, tablet PCs, and effectively integrated with clinical and administrative systems can deliver many benefits:
• Better collection and analysis of healthcare data enabling the tracking of operations more efficiently
• Increased work efficiency decreasing the amount of time physicians and nurses spend tracking down administrative and clinical information.
• Prevention of adverse events by immediately presenting critical information such as pharmacy data, allergies, and institutional guidelines.
• Increasing caregiver satisfaction by speeding access to legacy systems and simplifying the input and access to patient information
• Improved management of assets through the real time tracking of critical care equipment and supplies
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