Patient Information Recall Systems

Learning objectives Understand the link between

population health data and chronic disease care

Know what information can be collected and collated from primary information recall systems

Understand the benefits of primary information recall systems

Focus on the health of populations not just individuals

Involves actions – ‘interventions’ - that change the health of a whole group

Includes clinic and community based services providing prevention, early detection and management programs

Requires data collection

Population health

Provide information on health indicators for a community including:

comparisons of clinical information

costs of health care

identification of prevention targets

Importance of health data

Outcomes focus Population health approach Prevention, early detection and

management of chronic disease Supports quality improvement

processes

FerretPatient Information Recall

System

The health chart Each client gets an electronic

health chart It shows the processes assigned to

a client and when they are due Colours and letters are used to the

type of process and if it has been completed

Who has been seen

Details of the appointment

Who has not been seen

What’s overdue or due in the future

Information available

Who What interventions Rates / coverage, trends,

outcomes Health status of individuals and

population Demographic data Reports for the community

Information searches

Activity data Ferret also allows collection of

activity data which shows what processes are being carried out in a clinic in a day, week, month or year

It allows service providers to determine How many clients were seen What they were seen for How long a consult took etc

Central register which provides and assists with: collection of client information organisation of workloads Standardisation of data collection quality improvement processes

Benefits for clinical staff

Reporting Service activity Population health Workforce information Standardising data collection Continuous quality improvement

Benefits for managers

Promotes self management Increased continuity of care Decreased duplication of services Access to population health data Participation in improved health

outcomes Development of community groups Continuous quality improvement

Benefits for clients and community

Remember

A data collection system is only as good as it’s users and the quality and quantity of information entered.

Electronic Health Information Systems are here to stay

System effectiveness

Learning Activity

Please complete the learning activity