The Power Of Software In Unified Communications

Paul GradyDirector Australia and New ZealandUnified Communications Group

Communications Transformation

Network-Driven Communications

Software-Driven Communication

s

1837 1876 1984 2007

From Silos…

Voic

e M

ail

En

terp

rise

Tele

ph

on

y

Au

dio

Con

fere

nci

ng

Web

Con

fere

nci

ng

Vid

eo

Con

fere

nci

ng

E-m

ail

an

dIn

stan

t M

ess

ag

ing

Vertically integrated communication silosProprietary architectures, lack of platformsMultiple databases and directoriesDedicated devices and clients, separate networksSeparate management and skill-sets

Traditional Communications

From Silos to Integrated Communications

Un

ified

Mess

ag

ing

En

terp

rise

Tele

ph

on

y

Inst

an

t M

ess

ag

ing

Web

C

on

fere

nci

ng

A/V

Con

fere

nci

ng

E-m

ail

Dev Platform

Un

ified

Man

ag

em

en

t

Consistent User Experience

Presence, SIP, Media

Active Directory, Security, Policies

Microsoft’s approach toUnified Communications

Horizontally integrated distributed architectureStandards-based common platformConsistent user experience: OfficeUnified management plane

Greater Cost Reduction

$More

Choice

Opportunity Software Brings

More Innovation

More Productivity

Basic VoIPCost Reduction

Software-Powered VoIP

announcing…Public Beta

Public Beta

Interoperability Specification

Software-Powered VoIP

Connect to the right people

and information

Click to Communicate

within MS Office

Work together in real-time

from anywhere

Streamlined communications

Enhanced Unified Communications In The2007 Office SystemJohann KruseTechnology SpecialistMicrosoft Corporation

demo

Software-Powered VoIP

Streamlined communications

“Just Works” Experience

Microsoft UC Quality Of ExperienceIt works: Evidence of the superior quality

Psytechnics, a highly-regarded research firm specializing in voice call quality diagnostics, recently released results of a benchmark study comparing a pre-release version of OCS/OC. The study showed that the Micorosft solution, a new software-based approach to managing voice quality, delivered equal or better call quality results over a variety of network conditions.

Subjective perceptual experience Mean Opinion Scores

Microsoft Unified CommunicationsInnovative Meeting Experience

Extending Communicator experience

Today: PCs, web, mobile devices

Tomorrow: Dedicated communications devices

Software for innovative IP phones

Implementation design with embedded software

Partners will deliver production devices

The Right Experience…

Microsoft Unified CommunicationsInnovative Meeting Experience

Immersive virtual meetingsActive speaker and panorama views

Views synchronized with data

Revolutionary experienceRecord and playback meetings

Suitable for every meeting room

Software-Powered VoIP

Cost Reduction

Streamlined communications

“Just Works” Experience

Companies Already Seeing Benefits

“…saved more than $29.4 million in the first year”

“reduce overall operating costs of up to 15%”"payback on our

investment in 8 months"

Streamlined CommunicationOperational Control

Extensible VoIP Foundation

How Companies Are Moving Forward Tomorrow

PBX / IP-PBX

LCS/OCSExchange

Office System

AD

Consistent Experience

TodayCommunications Platform

Value-Added Feature Servers

BusinessApps

Smart Unified Clients

How You Can Move Forward

Plan for the futureBuild your foundationHear the difference

Register for the beta at www.microsoft.com/uc

© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any

information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.