Paul V. Anderson’s Technical Communication , 6 th ed.

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Writing Reader-Centered Correspondence: Letters, Memos, and E-mail. Paul V. Andersons Technical Communication , 6 th ed. Adopt a reader-centered you-attitude.. State your main point up frontunless your reader will react negatively. Keep it short. - PowerPoint PPT Presentation

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  • Paul V. Andersons Technical Communication, 6th ed.Writing Reader-Centered Correspondence: Letters, Memos, and E-mail

    Chapter 16

    Guidelines for Writing Reader-Centered Correspondence

    Adopt a reader-centered you-attitude.

    Chapter 16

    Guidelines for Writing Reader-Centered Correspondence

    State your main point up frontunless your reader will react negatively.

    Chapter 16

    Guidelines for Writing Reader-Centered Correspondence

    Keep it short.

    Chapter 16

    Guidelines for Writing Reader-Centered Correspondence

    Give your readers the background they need.

    Chapter 16

    Guidelines for Writing Reader-Centered Correspondence

    Use headings, lists, and graphics.

    Chapter 16

    Guidelines for Writing Reader-Centered Correspondence

    Global Guideline: Learn the customsof your readers culture.

    Chapter 16

    Guidelines for Writing Reader-Centered Correspondence

    Follow format conventions for respective forms:Writing Reader-Centered LettersWriting Reader-Centered MemosWriting Reader-Centered E-mailsSee additional PowerPoints on each of the forms.

    Chapter 16

  • Read more about using writing reader-centered correspondence in Chapter 20 of Technical Communication.

    Chapter 16

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