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www.network-box.com Payment Card Industry Data Security Standard (PCI-DSS) Overview & Compliance Jan van Leersum Network Box Singapore Managing Director Copyright © Network Box Corporation Limited 2018. No part of this document or any of its contents may be reproduced, copied, modified or adapted, without the prior written consent of Network Box Corporation Limited.

Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Page 1: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

www.network-box.com

Payment Card

Industry

Data Security

Standard

(PCI-DSS)

Overview & Compliance

Jan van Leersum Network Box Singapore

Managing Director

Copyright © Network Box Corporation Limited 2018. No part of this document or any of its contents may be reproduced, copied, modified or adapted, without the prior written consent of Network Box Corporation Limited.

Page 2: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Retail Cyber-Risk

Landscape

Overview

Page 3: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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it’s easy to forget

the world is also

plugged into YOU

When you

plug into the

world,

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The Internet has

revolutionized how

the retail industry

does business, and

has become a ‘must’

for all

Yet, businesses in the

retail industry are still

reluctant to protect

themselves effectively.

Page 5: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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1

5 About

Data breach

incidences are

from the

RETAIL industry

https://betanews.com/2017/06/20/retail-industry-data-breaches/ Source:

Page 6: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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accounts were hacked from electronic toy

manufacturer, VTech. Data stolen included

photos and personal details of children.

11.3 million

http://www.cnbc.com/2015/12/02/vtech-hack-data-of-64m-kids-exposed.html Source:

Page 7: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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110 million personal data, and credit card details

stolen from US retail giant, Target.

http://www.reuters.com/article/2014/02/06/target-breach-vendor-idUSL2N0LB1TM20140206 Source:

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233 million

usernames, passwords,

phone numbers, and physical addresses were

compromised from eBay.

http://www.forbes.com/sites/jaymcgregor/2014/07/28/the-top-5-most-brutal-cyber-attacks-of-2014-so-far/ Source:

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The average cost of each data breach is an estimated:

US$ 3.62 million

https://securityintelligence.com/know-the-odds-the-cost-of-a-data-breach-in-2017/ Source:

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of consumers say they will cease shopping at a retailer that was

breached, even if the problem was addressed and remedied.

19%

https://home.kpmg.com/us/en/home/media/press-releases/2016/08/cyber-attacks-could-cost-retailers-one-fifth-of-their-shoppers-kpmg-study.html Source:

Page 11: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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In the Retail Industry, security vulnerabilities can appear in any of the following

card-processing environments:

To ensure all these environments have a set

standard of security protocols in place, is why

PCI-DSS was created.

Point-of-sale devices Mobile devices and PCs Servers E-commerce sites

Page 12: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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PCI-DSS Overview and

Compliance

Page 13: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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In 2004, the PCI-SSC, made up of

five major credit card companies:

American Express, Discover, JCB,

Mastercard, and Visa; established a

set of security standards applicable

to all members, merchants and

service providers, that store, process,

or transmit, cardholder data.

Payment Card

Industry

Security

Standards

Council

(PCI-SSC) This security standard became

the Payment Card Industry Data

Security Standard: PCI-DSS.

Page 14: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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1. Build and Maintain a Secure

Network and System

2. Protect Cardholder Data

3. Maintain a Vulnerability

Management Program

4. Implement Strong Access

Control Measures

5. Regularly Monitor and Test

Networks

6. Maintain an Information

Security Policy

The latest standard:

PCI-DSS (v3.2),

was released in

April 2016.

https://www.pcisecuritystandards.org/ Source:

This compromises of:

12 Requirements with

6 Control Objectives

Page 15: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Build and

Maintain a

Secure

Network and

System

Requirement 1:

Install and maintain a firewall,

configured to protect cardholder data

The Firewall prevents unauthorized

users from accessing your network and

servers, which may contain cardholder

data. To ensure that you are protected:

Restrict all traffic from untrusted networks

Ensure all traffic passes through the firewall

Except for necessary protocols, deny all other traffic from the cardholder data environment

Install firewall software, or equivalent, on all web-facing devices

Page 16: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Build and

Maintain a

Secure

Network and

System

Requirement 2:

Do not use vendor-supplied defaults

for system passwords and other

security parameters

By having an ‘easy’ password,

hackers and cyber criminals can

easily gain access to your network.

The Top 10 common passwords:

1. 123456

2. Password

3. 12345678

4. qwerty

5. 12345

6. 123456789

7. letmein

8. 1234567

9. football

10. iloveyou

http://fortune.com/2017/12/19/the-25-most-used-hackable-passwords-2017-star-wars-freedom/ Source:

Page 17: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Protect

Cardholder

Data

Requirement 3:

Protect stored cardholder data

Cardholder data should not be stored

unless absolutely necessary. If you do,

ensure the following precautions:

Limit the amount of data stored, and retention time, to what is actually required

Do not store sensitive authentication data after authorization, such as: cardholder’s

name, Primary Account Number (PAN), expiration date, service code, etc

Mask PAN when displayed

Ensure all security policies for protecting stored cardholder data are documented and implemented

Page 18: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Protect

Cardholder

Data

Requirement 4:

Encrypt transmission of cardholder

data across open, public networks

Using exploits and

vulnerabilities, hackers and

cyber criminals can intercept

transmission of cardholder

data, over the open/public

Internet. Using cryptography

and security protocols, such

as SSL/TLS encryption

technology, can prevent

hackers from successfully

stealing such data.

Page 19: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Maintain a

Vulnerability

Management

Program

Requirement 5:

Protect all systems against malware,

and regularly update anti-virus

software and programs

Malware (malicious software)

includes: computer viruses, worms,

trojans and spyware. These can be

used to steal, encrypt, or delete

cardholder data.

Today, there are over 1.5 million zero-day malware, on the Internet.

Thus, it is essential to stay up-to-date

with the latest anti-malware updates

and patches.

http://response.network-box.com/protection-malware Source:

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Maintain a

Vulnerability

Management

Program

Requirement 6:

Develop and maintain secure systems

and applications

By exploiting a security vulnerability in

your network, hackers and cyber

criminals can gain access to your

network, and steal cardholder data.

These vulnerabilities can be mitigated

by regularly checking and installing

the latest security patches.

If the process is fully automated, using

PUSH technology, as the patches

become available, the risk to your

network will be greatly reduced.

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Implement

Strong

Access

Control

Measures

Requirement 7:

Restrict access to cardholder data;

genuine ‘need-to-know’

Access control allows you to

permit, or deny, staff access to

cardholder data. By restricting

the access based on a need-to-

know and job responsibilities basis,

and granting the least amount of

data and privileges needed to

preform a job, cardholder data

can only be accessed by

authorized personnel.

Page 22: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Implement

Strong

Access

Control

Measures

Requirement 8:

Identify and authenticate access to

system components

It is best practice to assign unique

User IDs for all authorized

personnel, who will have access

to critical data and systems. That

way, all actions performed on the

system components, can be

traced back to a User ID.

In addition, multi-factor

authentication is

required, for login.

Page 23: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Implement

Strong

Access

Control

Measures

Requirement 9:

Restrict physical access to

cardholder data

With the rise in low-level social

engineering methods, used by

hackers and cyber criminals;

part-time staff, contractors,

consultants, and other onsite

visitors, should be given very

restricted physical access to

cardholder data.

Use of temporary access cards,

and denial of entry to restricted

areas, is required.

Page 24: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Regularly

Monitor and

Test Networks

Requirement 10:

Track and monitor all access to network

resources and cardholder data

If something does go wrong; logs, and

user activity history, are essential for

digital forensics. Implementing the

following will help with this:

Use audit trails, linking all access to system components, to each individual user

Use audit trail entries for all system

components for each event

Secure audit trails so they cannot be altered

Review logs, and security events, to identify anomalies or suspicious activity

Page 25: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Regularly

Monitor and

Test Networks

Requirement 11:

Regularly test security systems and processes

New vulnerabilities are constantly

being exploited by hackers and cyber

criminals. Thus, your systems should be

tested frequently to ensure security is

maintained over time:

Implement processes to test for the presence of wireless access points

Run internal and external network vulnerability scans, after any significant changes to your network

Use network intrusion detection and/or intrusion prevention techniques, to detect and/or prevent intrusions into the network

Page 26: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Maintain an

Information

Security Policy

Requirement 12:

Maintain a policy that addresses

information security for all personnel

A clear and precise security policy is

essential for all staff to be aware of

the sensitivity of cardholder data, and

their responsibility for protecting it.

Establish, publish, maintain, and disseminate a security policy

Review the security policy

Implement a risk assessment process that is performed annually

Ensure that the security policy and procedures clearly define responsibilities for all personnel

Page 27: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

www.network-box.com https://www.scmagazine.com/the-latest-visa-pci-compliance-stats-are-in/article/556888/ Source:

57% 35%

of businesses with one to

six million transactions are still

not PCI-DSS compliant

of businesses with more than

six million transactions are still

not PCI-DSS compliant

PCI-DSS Statistics

US $25,000

is the fine for businesses that

are not PCI-DSS compliant

Page 28: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Seek

professional

help for your

PCI-DSS

Compliance

Staying PCI-DSS compliant, can take up

valuable time and resources. By outsourcing

your cyber security to a Managed Security

Service Provider (MSSP), they can help gain

and maintain PCI-DSS compliance.

In addition to PCI-DSS compliance, the

benefits of using as MSSP includes:

Safely/securely connecting multiple stores, branches, warehouses, remote sites

Reduce operational costs by centralizing security policy management

Reducing admin/operational overhead

Protecting sensitive/confidential data and ensuring compliance with PCI standards

Growing your network without sacrificing centralized control

Page 29: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Award-Winning Technology FASTEST, Most Extensive, Cost Effective and Assured Protection

In 2017, Network Box was PUSHing an average

of 30,000 updates a day.

PUSH Technology proactively pushes

out and installs updates in an average

time of less than 45 seconds.

Z-Scan focuses on developing and releasing

updates to protect against emerging zero-day

malware with a best response time of 3

seconds from a threat being detected.

Page 30: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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CLOUD

Malware

Writer Command and

Control System

Zero Day

Malware

Z-Scan’s

250,000+ ‘in-the-cloud’

malware

traps

BOTNET

Malware Writer releases the malware

to the Command and Control System

The malware is

distributed to

the Botnet and

released to the

cloud

The malware is

caught in the Z-Scan

malware trap

Z-Scan

Malware Detection

Page 31: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Z-Scan

Outbreak System

Z-Scan’s

‘in-the-cloud’

malware

traps

Network Box Security Response

‘Outbreak System’ | M-Scan Lab

The Zero Day Malware is sent to

Network Box Security Response, as well

as the Network Box M-Scan Lab

While the M-Scan

Lab is doing analysis,

Network Box Security

Response utilizes the

Z-Scan Outbreak

system to protect

Network Box clients

around the world

Z-Scan

Identification and Signature Creation

Page 32: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Z-Scan

Outbreak System

Z-Scan

USA Region

Z-Scan

Europe Region

Z-Scan

Asia Region

The whole process takes

3 seconds

End user’s Network Box

receives a potential threat

Network Box

User

Signatures are released to the Security Operations Centers (SOCs)

Z-Scan

immediately

replies with a

confidence level

The device

sends the

object hash

to the Z-Scan

cloud

Z-Scan

Signature Release and Application

Page 33: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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PCI-DSS (v3.1)

and (v3.2)

Compliant

While Network Box does not directly store

or process credit card information, a large

number of our customers do, which brings

them under the PCI Security Standard.

Network Box, as service provider, can

help you with gaining and maintaining

PCI-DSS compliance.

Page 34: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Other Security

Threats Top 5 cyber risks affecting

most businesses and

organizations today

Page 35: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Internet of Things (IoTs) The vulnerability of everything

Competitors & government agencies can listen to your VoIP (Voice over Internet Protocol) telecons.

1 million new devices connect to the Internet every 3 hours.

Cameras used by most offices, industrial plants, hospitals, prisons, banks & the military can all be hacked.

All scanned information on hard discs of MFCs (Multi-Function Centers) can be stolen.

https://blogs.cisco.com/news/cisco-connections-counter/

http://www.businessinsider.com/expert-hackers-can-take-over-security-cameras-to-spy-on-you-2013-6

http://www.cbsnews.com/news/digital-photocopiers-loaded-with-secrets/

http://nakedsecurity.sophos.com/2012/01/25/hacking-videoconferencing/

Source:

Without proper protection, these

Internet-connected devices are

all vulnerable to cyber attacks

and open to hackers.

5

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DDoS Distributed Denial of Service

https://nakedsecurity.sophos.com/2016/03/02/ddos-attacks-are-soaring-says-new-report/

http://thehackernews.com/2016/01/biggest-ddos-attack.html

http://www.bbc.com/news/technology-37728015

Source:

Hacker group New World

Hacking, launched probably one of the largest DDoS attack in history, reaching 602 Gbps.

DDoS attacks are up 149% compared to the same period the previously.

Leveraging IoTs, an attack by the Mirai BOTNET, disrupted a large number of famous websites:

The New York Times, Netflix, Twitter,

Google, VISA, CNN, Wall Street Journal,

and PayPal.

602 Gbps

4

Page 37: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

www.network-box.com Source: http://www.telegraph.co.uk/news/2017/05/13/nhs-cyber-attack-everything-need-know-biggest-ransomware-offensive/

http://cybersecurityventures.com/ransomware-damage-report-2017-5-billion/

Ransomware Your computer files could be held for ransom

Ransomware is on the rise and many

businesses and organizations have

had to pay huge sums to free their files.

The global ransomware damage

cost in 2017 is estimated to be in excess of US$ 5 billion.

More than 300,000 computer systems in over 150 countries were affected by the recent WannaCry ransomware.

3

Page 38: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

www.network-box.com Source: http://securitywatch.pcmag.com/malware/319537-reusing-passwords-across-social-media-sites-don-t-do-that

http://money.cnn.com/2013/04/08/technology/security/shodan/

http://www.pcworld.com/article/182180/top_5_social_engineering_exploit_techniques.html

Internal Staff They can be your biggest security risk

of users have the same password over

multiple social media sites. By stealing and

using passwords obtained from these sites,

hackers could gain access to your network.

Your network could be in danger if you

are using default passwords. By using

the user name: admin, and password:

12345678, hackers can easily infiltrate

most networks and smart devices.

Social Engineering and other low tech

methods can also be used to obtain your

personal and confidential information, as

well as access to your network

2

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Procrastination Don’t wait to be a victim 1

If you do not have proper cyber

security in place you could be

vulnerable right now:

http://response.network-box.com/internet-statistics Source:

Hackers are probing your network every 2.3 seconds

A new virus is released every 12 minutes

66.5% of your email is Spam, Social Engineering, or Malware

Page 40: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Who do

you think

is going

to win?

Businesses and organizations operate at the speed of red tape,

while hackers operate at the speed of the Internet.

The Bottom Line…

www.network-box.com

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You cannot

escape the

responsibility of

tomorrow

by evading it

today.

― Abraham Lincoln

Page 42: Payment Card Industry Data Security Standard (PCI-DSS) · the Payment Card Industry Data Security Standard: PCI-DSS. 1. Build and Maintain a Secure ... know and job responsibilities

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Thank

You

Copyright © Network Box Corporation Limited 2018. No part of this document or any of its contents may be reproduced, copied, modified or adapted, without the prior written consent of Network Box Corporation Limited.

Jan van Leersum Network Box Singapore Managing Director