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P/C Insurance in an Era of Uncertainty and Turmoil: Overview & Outlook for 2012 and Beyond State Insurance Trade Association Annual Meeting Napa, CA October 4, 2011 Download at www.iii.org/presentations Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance Information Institute 110 William Street New York, NY 10038 Tel: 212.346.5520 Cell: 917.453.1885 [email protected]

P/C Insurance in an Era of Uncertainty and Turmoil: Overview & Outlook for 2012 and Beyond

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P/C Insurance in an Era of Uncertainty and Turmoil: Overview & Outlook for 2012 and Beyond. State Insurance Trade Association Annual Meeting Napa, CA October 4, 2011 Download at www.iii.org/presentations. Robert P. Hartwig, Ph.D., CPCU, President & Economist - PowerPoint PPT Presentation

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Page 1: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

P/C Insurance in an Era of Uncertainty and Turmoil: Overview

& Outlook for 2012 and Beyond

State Insurance Trade Association Annual MeetingNapa, CA

October 4, 2011Download at www.iii.org/presentationsRobert P. Hartwig, Ph.D., CPCU, President & Economist

Insurance Information Institute 110 William Street New York, NY 10038Tel: 212.346.5520 Cell: 917.453.1885 [email protected] www.iii.org

Page 2: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

3

What in the World Is Going On?

Is the World Becoming a Riskier Place?

What Are the Implications for Insurance and Risk Management?

Page 3: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

4

Uncertainty, Risk and Fear Abound

Global Economic Slowdown US Debt and Budget Crisis and S&P Downgrade Echoes of the Financial Crisis Housing Crisis Persistently High Unemployment European Sovereign Debt, Bank & Currency Crises Japan, New Zealand, Haiti, Chile Earthquakes Nuclear Fears Record Tornado, Flooding in the US, Wildfires Cyber Attacks Manmade Disasters (e.g., Deepwater Horizon) Resurgent Terrorism Risk (e.g., Bin Laden Killing) Political Upheaval in the Middle East Inflation/Deflation Runaway Energy & Commodity Prices Era of Fiscal Austerity Reshuffling the Global Economic Deck China Becomes #2 Economy in the World Are “Black Swans”

everywhere or does it just seem

that way?

Page 4: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

7

Déjà Vu? Lehman II? Is This 2008 All Over Again?Why Today is Not 2008 All Over Again The Situation Today is Very, Very Different from 2008 Credit Markets Are Not Seizing; Some Contraction in Europe Bank Balance Sheets Are in Much Stronger Shape

Capital up, charge offs falling

We Will Not Experience the Collapses/Near Collapses Like in 2008 No repeat of Lehman, AIG, Washington Mutual, Wachovia…

Some Additional Regulatory Controls Are Now Place

What Would Be Helpful Now? Long-Term Fiscal and Monetary Policy Direction Fed on Aug. 9 stated rates would remain low “at least through mid-2013”

This is not only a signal that borrowing costs will remain low over an extended period of time and that inflation will remain muted; Also tells investors that they’ll need to take on risk in order to earn returns in the market. Should be bullish for stocks.

Congress and the Administration need to remove regulatory and tax uncertainty ASAP and drive a pro-growth agenda

Page 5: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

8

P/C Insurance Industry Financial Overview

Profit Recovery Will Be Set Back by High CATs, Low

Interest Rates, Diminishing Reserve Releases

Page 6: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

P/C Net Income After Taxes1991–2011:H1 ($ Millions)

$1

4,1

78

$5

,84

0

$1

9,3

16

$1

0,8

70

$2

0,5

98

$2

4,4

04 $

36

,81

9

$3

0,7

73

$2

1,8

65

$3

,04

6

$3

0,0

29

$6

2,4

96

$3

,04

3

$3

4,6

70

$4

,75

8

$2

8,6

72

-$6,970

$6

5,7

77

$4

4,1

55

$2

0,5

59

$3

8,5

01

-$10,000

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11*

2005 ROE*= 9.6% 2006 ROE = 12.7% 2007 ROE = 10.9% 2008 ROE = 0.3% 2009 ROAS1 = 5.9% 2010 ROAS = 6.5% 2011:H1 ROAS = 1.7%

P-C Industry 2011:H1 profits were down 71.6% to $4.8B vs. 2010:H1,

due to high catastrophe losses and as non-cat underwriting

results deteriorated

* ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields a 2.3% ROAS for 2011:H1, 7.5% for 2010 and 7.4% for 2009.Sources: A.M. Best, ISO, Insurance Information Institute

Page 7: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

A 100 Combined Ratio Isn’t What ItOnce Was: Investment Impact on ROEs

Combined Ratio / ROE

* 2009 and 2010 figures are return on average statutory surplus. 2008 -2011 figures exclude mortgage and financial guaranty insurers. 2011H1 combined ratio including M&FG insurers is 110.5 , ROAS = 2.3%. Source: Insurance Information Institute from A.M. Best and ISO data.

97.5

100.6 100.1 100.7

92.6

99.3100.8

109.4

101.0

2.3%

7.5%7.4%

9.6%

15.9%

14.3%

12.7%

4.4%

8.9%

80

85

90

95

100

105

110

1978 1979 2003 2005 2006 2008* 2009* 2010* 2011:H1*0%

3%

6%

9%

12%

15%

18%

Combined Ratio ROE*

Combined Ratios Must Be Lower in Today’s DepressedInvestment Environment to Generate Risk Appropriate ROEs

A combined ratio of about 100 generated ~7.5% ROE in 2009/10,

10% in 2005 and 16% in 1979

Page 8: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

-5%

0%

5%

10%

15%

20%

25%

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

*

Profitability Peaks & Troughs in the P/C Insurance Industry, 1975 – 2011*

*Profitability = P/C insurer ROEs are I.I.I. estimates. 2011 figure is an estimate based on annualized ROAS for H1 data. Note: Data for 2008-2011 exclude mortgage and financial guaranty insurers. For 2011:H1 ROAS = 1.7% including M&FG.Source: Insurance Information Institute; NAIC, ISO, A.M. Best.

1977:19.0% 1987:17.3%

1997:11.6%2007:12.3%

1984: 1.8% 1992: 4.5% 2001: -1.2%

10 Years

10 Years10 Years

2011:2.3%*

History suggests next ROE peak will be in 2016-2017

ROE

1975: 2.4%

Page 9: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Catastrophe Loss Developments and Trends

12

2011 and 2010 Are Rewriting Catastrophe Loss and

Insurance History

Page 10: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

13

Global Catastrophe Loss Summary: First Half 2011

2011 Is Already (as of June 30) the Highest Loss Year on Record Globally

Extraordinary accumulation of severe natural catastrophe: Earthquakes, tsunami, floods and tornadoes are the primary causes of loss

$260 Billion in Economic Losses Globally

New record for the first six months, exceeding the previous record of $220B in 2005

Economy is more resilient than most pundits presume

$55 Billion in Insured Losses Globally

More than double the first half 2010 amount

Over 4 times the 10-year average

$27 Billion in Economic Losses in the US

Represents a 129% increase over the $11.8 billion amount through the first half of 2010

$17.3 Billion in Insured Losses in the US Arising from 100 CAT Events

Represents a 162% increase over the $6.6 billion amount through the first half of 2010

Page 11: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Geophysical events(earthquake, tsunami, volcanic activity)Meteorological events (storm)

Hydrological events(flood, mass movement)

Selection of significant loss events (see table)

Natural catastrophes

Earthquake, tsunami Japan, 11 March

EarthquakeNew Zealand, 22 Feb

Cyclone Yasi Australia, 2 Feb

Landslides, flash floodsBrazil, 12/16 Jan

Floods, flash floods Australia, Dec 2010-Jan 2011

Severe storms, tornadoesUSA, 22–28 April

Severe storms, tornadoesUSA, 20–25 May

WildfiresUSA, May–June

EarthquakeNew Zealand, 13 June

FloodsUSA, April–June

Climatological events(extreme temperature, drought, wildfire)

Number of Events: 355Number of Events: 355

Natural Loss Events,January – June 2011

World Map

14Source: MR NatCatSERVICE

Page 12: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

19

US Second Quarter Insured Catastrophe Losses, 2000–2011

$5.04

$2.30

$7.11

$4.47

$6.38

$15.09

$0.93

$2.33

$5.05

$2.79

$6.24

$1.46

$0

$2

$4

$6

$8

$10

$12

$14

$16

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

Sources: ISO/PCS; Insurance Information Institute.

Record Q2 (and First Half) CAT Losses Will Adversely Impact Insurer Results in 2011

$ Billions

Q2 CAT losses from 2000-2010 average $4.0 billion. 2011:Q2

CAT losses were nearly 4 times that amount at $15.09 billion

2011:Q2 CAT losses totaled

$15.09 billion and are the highest on

record

Page 13: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

21

Top 16 Most Costly World Insurance Losses, 1970-2011*

(Insured Losses, 2010 Dollars, $ Billions)

*Through June 20, 2011. 2011 disaster figures are estimates; Figures include federally insured flood losses, where applicable.Sources: Swiss Re sigma 1/2011; AIR Worldwide, RMS, Eqecat; Insurance Information Institute.

$11.3$14.0 $14.0$14.9$20.5$20.8 $23.1$24.9

$35.0

$72.3

$10.0$9.3$9.0$8.0$8.0$7.8

$0

$10

$20

$30

$40

$50

$60

$70

$80

WinterStormDaria(1991)

ChileQuake(2010)

Hugo (1989)

TyphoonMirielle(1991)

Charley(2004)

NewZealandQuake(2011)

Rita (2005)

SpringTornadoes

(2011)

Wilma(2005)

Ivan (2004)

Ike (2008)

Northridge(1994)

WTCTerrorAttack(2001)

Andrew(1992)

JapanQuake,

Tsunami(2011)*

Katrina(2005)

Taken as a single event, the Spring 2011 tornado season would likely become the 9th

costliest event in global insurance history

3 of the top 15 most expensive

catastrophes in world history have occurred in the past 18 months

Page 14: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

100

200

300

400

500

600

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010

Worldwide Natural Disasters,1980 – 2011*

Number of Events

*2011 figure is through June 30.Source: MR NatCatSERVICE 22

Meteorological events(Storm)

Hydrological events(Flood, mass movement)

Climatological events(Extreme temperature, drought, forest fire)

Geophysical events(Earthquake, tsunami, volcanic eruption)

Already 355 events through the first 6

months of 2011

Page 15: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

32

1,1

33

1,1

32 1

,29

7

1,1

73

1,0

82 1,2

34

1,1

73

1,1

48

1,4

24

1,3

45

1,0

71 1,2

16

94

1

1,3

76

1,2

64

1,1

03

1,0

98

1,6

92

1,1

56 1,2

82

1,819

1,7

92

546

0

200

400

600

800

1,000

1,200

1,400

1,600

1,800

2,000

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11P

Nu

mb

er

of

To

rna

do

es

0

100

200

300

400

500

600

Nu

mb

er o

f De

ath

s

Number of Tornadoes

Number of Deaths

*2011 is preliminary data through September 28.Source: U.S. Department of Commerce, Storm Prediction Center, National Weather Service.

Number of Tornadoes and Related Deaths, 1990 – 2011*

Tornadoes have already claimed more than 500 lives

There were 1,792 tornadoes recorded in the US by Sept. 28

Insurers Expect to Pay $2 Billion on 165,000 Claims Arising from the April 2011 Tornadoes in the Birmingham and Tuscaloosa Areas

Page 16: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Insurers Making a Difference in Impacted Communities

Source: Insurance Information Institute 33

Destroyed home in Tuscaloosa. Insurers will pay some 165,000

claims totaling $2 billion in the Tuscaloosa/

Birmingham areas alone.

Presentation of a check to Tuscaloosa Mayor Walt Maddox to the Tuscaloosa Storm

Recovery Fund

Page 17: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Location of Tornadoes in the US, January 1—September 28, 2011

Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2011_annual_summary.html# 35

1,792 tornadoes killed 546 people through Sept. 28, including at least 340 on April 26 mostly in the

Tuscaloosa area, and 130 in Joplin

on May 22

Page 18: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Location of Large Hail Reports in the US, January 1—Sept. 28, 2011

Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2011_annual_summary.html# 36

There were 9,221 “Large Hail”

reports through Sept. 30, causing extensive damage

to homes, businesses and

vehicles

Page 19: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Location of Wind Damage Reports in the US, January 1—Sept. 28, 2011

Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2011_annual_summary.html# 37

There were 18,130 “Wind Damage” reports through

Sept. 30, causing extensive damage

to homes and, businesses

Page 20: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Severe Weather Reports,January 1—Sept. 28, 2011

38Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2011_annual_summary.html#

There have been 20,044

severe weather reports through

Sept 28; including 1,585

tornadoes; 7,176 “Large Hail” reports

and 11,283 high wind events

Page 21: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

40

US CATASTROPHE INSURED LOSS UPDATE

First Half 2011 CAT Losses Already Exceed All of 2010 and Could Become One of the Most

Expensive Years on Record

Page 22: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

41

$8

.3

$7

.4

$2

.6 $1

0.1

$8

.3

$4

.6

$2

6.5

$5

.9 $1

2.9 $

27

.5

$6

1.9

$9

.2

$6

.7

$2

7.1

$1

0.6

$1

3.6 $2

3.0

$1

00

.0

$7

.5

$2

.7

$4

.7

$2

2.9

$5

.5 $1

6.9

$0

$20

$40

$60

$80

$100

$120

89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11*20??

US Insured Catastrophe Losses

*Estimate through Sept. 30, 2011.Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01. Includes only business and personal property claims, business interruption and auto claims. Non-prop/BI losses = $12.2B.Sources: Property Claims Service/ISO; Insurance Information Institute.

First Half 2011 US CAT Losses Already Exceed Losses from All of 2010. Even Modest Hurricane Losses Will Make 2011 Among the

Most Expensive Ever for CATs

$100 Billion CAT Year is Coming Eventually

Record Tornado Losses Caused

2011 CAT Losses to Surge

($ Billions)

2000s: A Decade of Disaster

2000s: $193B (up 117%)

1990s: $89B

Page 23: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

43

Top 12 (13?) Most Costly Disastersin U.S. History

(Insured Losses, 2010 Dollars, $ Billions)

*Losses will actually be broken down into several “events” as determined by PCS.Sources: PCS; Insurance Information Institute inflation adjustments.

$11.5 $12.8 $14.0$17.5

$22.6 $23.1

$45.8

$8.6$8.2$6.7$6.3$5.3$4.3

$0$5

$10$15$20$25

$30$35$40

$45$50

Jeanne(2004)

Frances(2004)

Rita (2005)

Hugo (1989)

Ivan (2004)

Charley(2004)

Wilma(2005)

Ike (2008)

SpringTornadoes*

(2011)

Northridge(1994)

Andrew(1992)

9/11 Attack(2001)

Katrina(2005)

Taken as a single event, the Spring 2011 tornado season

would likely become 5th costliest event in US insurance history

Page 24: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

44

Combined Ratio Points Associated with Catastrophe Losses: 1960 – 2011:H1*

*Insurance Information Institute estimates for 2010 and 2011:H1Notes: Private carrier losses only. Excludes loss adjustment expenses and reinsurance reinstatement premiums. Figures are adjusted for losses ultimately paid by foreign insurers and reinsurers.Source: ISO; Insurance Information Institute.

0.4

1.2

0.4 0.

8 1.3

0.3 0.4 0.

71.

51.

00.

40.

4 0.7

1.8

1.1

0.6

1.4 2.

01.

3 2.0

0.5

0.5 0.7

3.0

1.2

2.1

8.8

2.3

5.9

3.3

2.8

1.0

3.6

2.9

1.6

5.4

1.6

3.3

3.3

8.1

2.7

1.6

5.0

2.6 3.

35.

0

3.6

0.9

0.1

1.1

1.1

0.8

0

1

2

3

4

5

6

7

8

9

10

1960

1962

1964

1966

1968

1970

1972

1974

1976

1978

1980

1982

1984

1986

1988

1990

1992

1994

1996

1998

2000

2002

2004

2006

2008

2010

E

The Catastrophe Loss Component of Private Insurer Losses Has Increased Sharply in Recent Decades

Avg. CAT Loss Component of the Combined Ratio

by Decade

1960s: 1.04 1970s: 0.85 1980s: 1.31 1990s: 3.39 2000s: 3.52 2010s: 4.15*

Combined Ratio Points

Page 25: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Nu

mb

er

Geophysical (earthquake, tsunami, volcanic activity)

Climatological (temperature extremes, drought, wildfire)

Meteorological (storm)

Hydrological (flood, mass movement)

Natural Disasters in the United States, 1980 – 2011*Number of Events (Annual Totals 1980 – 2010 and First Half 2011)

*Through June 30.Source: MR NatCatSERVICE 45

50

100

150

200

250

300

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010

There were 98 natural disaster events in the first

half of 2011

37

8

51

2

Page 26: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

U.S. Thunderstorm Loss Trends, 1980 – 2011*

46

Average thunderstorm losses are up more

than 8 fold since the early 1980s

Hurricanes get all the headlines, but thunderstorms are consistent

producers of large scale loss. 2008-2011 are the most expensive

years on record.

Thunderstorm losses in the first half of 2011 totaled $16.4 billion, a new

annual record through just 6 months

*Through June 30, 2011.Source: Property Claims Service, MR NatCatSERVICE

Page 27: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Source: Property Claims Service, MR NatCatSERVICE

U.S. Winter Storm Loss Trends, 1980 – 2010 (Annual Totals) vs. First Half 2011

47

Insured winter storm losses in 2011 totaled $1.4 billion and are up 50% since 1980.

Page 28: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Notable Wildfires in 2011

Texas: Millions of acres burned in west and central Texas. Over 500 homes and businesses destroyed, $250 million insured loss.

Arizona and New Mexico: “Wallow” fire largest in AZ history at 538,000 acres, Las Conchas fire near Los Alamos, 30 buildings destroyed.

Texas: Millions of acres burned in west and central Texas. Over 500 homes and businesses destroyed, $250 million insured loss.

Arizona and New Mexico: “Wallow” fire largest in AZ history at 538,000 acres, Las Conchas fire near Los Alamos, 30 buildings destroyed.

April – JuneApril – June

Source: NASA

49Source: Munich Re.

Page 29: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

50

Inflation Adjusted U.S. Catastrophe Losses by Cause of Loss, 1990–2011:H11

0.2%

2.4%

3.4%4.9%

6.6%

8.0%

31.8%

42.7%

1.Catastrophes are defined as events causing direct insured losses to property of $25 million or more in 2009 dollars.2.Excludes snow.3.Does not include NFIP flood losses4.Includes wildland fires5.Includes civil disorders, water damage, utility disruptions and non-property losses such as those covered by workers compensation.Source: ISO’s Property Claim Services Unit.

Hurricanes & Tropical Storms, $160.5

Fires (4), $9.0

Tornadoes (2), $119.5

Winter Storms, $30.0

Terrorism, $24.9

Geological Events, $18.5

Wind/Hail/Flood (3), $12.7

Other (5), $0.6

Wind losses are by far cause the most catastrophe losses,

even if hurricanes/TS are excluded.

Tornado share of CAT losses is

rising

Page 30: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Number of Federal Disaster Declarations, 1953-2011*

13 1

7 18

16

16

7 71

21

22

22

0 25

25

11

11

19

29

17

17

48

46

46

38

30

22 2

54

22

31

52

42

13

42

7 28

23

11

31

38

45

32 3

63

27

54

46

55

04

54

5 49

56

69

48 5

26

37

55

98

1 86

43

0

10

20

30

40

50

60

70

80

90

100

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

*

*Through September 30, 2011.Source: Federal Emergency Management Administration: http://www.fema.gov/news/disaster_totals_annual.fema ; Insurance Information Institute.

The Number of Federal Disaster Declarations Is Rising and Set a New Record in 2011

The number of federal disaster declarations set a new record in 2011, with 86 declarations through Sept.

30. It is no wonder that FEMA is broke!

There have been 2,036 federal disaster

declarations since 1953. The average

number of declarations per year is 34 from

1953-2010, though that few haven’t been

recorded since 1995.

Page 31: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

52

Federal Disasters Declarations by State, 1953 – Sept. 30, 2011: Highest 25 States

86

78

70

65 63

57 55 55 53 53 51 50 50 48 48 47 47 47 46 45 44 43 42 40 39

0

10

20

30

40

50

60

70

80

90

100

TX CA OK NY FL LA AL KY AR MO IL MS TN IA MN KS NE PA WV OH WA VA ND NC IN

Dis

aste

r Dec

lara

tions

Source: FEMA: http://www.fema.gov/news/disaster_totals_annual.fema; Insurance Information Institute.

Over the past nearly 60 years, Texas has had the highest number of

Federal Disaster Declarations

Page 32: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

53

Federal Disasters Declarations by State, 1953 – Sept. 30, 2011*: Lowest 25 States

39 39

36 35 35

32 31

27 27 26 25 25 24 23 23

21 20

17 16 16 15 14

10 9 9 9

0

10

20

30

40

50

ME SD GA AK WI VT NJ NH OR MA HI MI AZ ID NM MD MT NV CO CT SC DE DC RI UT WY

Dis

aste

r Dec

lara

tions

Source: FEMA: http://www.fema.gov/news/disaster_totals_annual.fema; Insurance Information Institute.

Over the past nearly 60 years, Wyoming, Utah and Rhode Island had the fewest number of

Federal Disaster Declarations

Page 33: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

The BIG Question:When Will the Market Turn?

54

Insurance Cycle Dynamics

Page 34: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

55

Criteria Necessary for a “Market Turn”:All Four Criteria Must Be Met

Criteria Status Comments

Sustained Period of

Large Underwriting

Losses

Not Yet Happened, But

Inevitable

•Apart from Q2:2011, overall p/c underwriting losses remain modest•Combined ratios (ex-Q2 CATs) still in low 100s (vs. 110+ at onset of last hard market)•Prior-year reserve releases continue reduce u/w losses, boost ROEs

Material Decline in Surplus/ Capacity

Entered 2011 At Record

High; Since Fallen

•Surplus hit a record $565B as of 3/31/11•Analysts est. excess surplus of $75-$100B•Some excess capacity may still remain in reinsurance markets•Weak growth in demand for insurance is insufficient to absorb much excess capacity

Tight Reinsurance

MarketSomewhat in

Place•Higher prices in Asia/Pacific•Modestly improved pricing for US risks

Renewed Underwriting

& Pricing Discipline

Not Broadly Evident; Some

Firming

•Commercial lines pricing trends turning from negative to flat•Competition remains intense as many seek to maintain market share•Terms & conditions—no broad tightening

Sources: Barclays Capital; Insurance Information Institute.

Page 35: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

1. UNDERWRITING

57

Have Underwriting Losses Been Large Enough for Long Enough to Turn the Market?

Page 36: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

58

P/C Insurance Industry Combined Ratio, 2001–2011:H1*

* Excludes Mortgage & Financial Guaranty insurers 2008--2011. Including M&FG, 2008=105.1, 2009=100.7, 2010=102.4, 2011=110.5 Sources: A.M. Best, ISO.; III Estimated for 2011:H1 (Q1 actual ex-M&FG was 102.2).

95.7

99.3100.8

109.4

101.0

92.6

100.898.4

100.1

107.5

115.8

90

100

110

120

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011*

Best Combined

Ratio Since 1949 (87.6)

As Recently as 2001, Insurers Paid Out

Nearly $1.16 for Every $1 in Earned

Premiums

Relatively Low CAT Losses, Reserve Releases

Cyclical Deterioration

Heavy Use of Reinsurance Lowered Net

Losses

Relatively Low CAT Losses, Reserve Releases

Avg. CAT Losses,

More Reserve Releases

Higher CAT

Losses, Shrinking Reserve

Releases, Toll of Soft

Market

Page 37: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Underwriting Gain (Loss)1975–2011*

* Includes mortgage and financial guaranty insurers in all years. 2011 figure is actual H1 underwriting losses of $24.098 billion.Sources: A.M. Best, ISO; Insurance Information Institute.

Large Underwriting Losses Are NOT Sustainable in Current Investment Environment

-$55

-$45

-$35

-$25

-$15

-$5

$5

$15

$25

$35

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 1011*

The industry recorded a $10.4B underwriting loss in 2010 compared

to $3.0B in 2009

Cumulative underwriting deficit from 1975 through

2010 is $455B

($ Billions) Underwriting losses in 2011 will be much larger:

$24.1B based on H1

data

Page 38: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

61

2.3

-2.1

-8.3

-2.6-6.6

-9.9 -9.8

-4.1

1

11.7

23.2

13.79.9

7.3

-6.7-9.5

-14.6-16 -15

-5

-$20

-$15

-$10

-$5

$0

$5

$10

$15

$20

$25

$309

2

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

E

11

E

Pri

or

Yr.

Re

se

rve

Re

lea

se

($

B)

-6

-4

-2

0

2

4

6

8 Imp

ac

t on

Co

mb

ine

d R

atio

(Po

ints

)

Prior Yr. ReserveDevelopment ($B)

Impact onCombined Ratio(Points)

P/C Reserve Development, 1992–2011E

Reserve Releases Are Remained Strong in 2010 But Should Begin to Taper Off in 2011

Note: 2005 reserve development excludes a $6 billion loss portfolio transfer between American Re and Munich Re. Including this transaction, total prior year adverse development in 2005 was $7 billion. The data from 2000 and subsequent years excludes development from financial guaranty and mortgage insurance. Sources: Barclay’s Capital; A.M. Best.

Prior year reserve releases totaled $8.8

billion in the first half of 2010, up from

$7.1 billion in the first half of 2009

Page 39: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Financial Strength & Underwriting

62

Cyclical Pattern is P-C Impairment History is Directly Tied to

Underwriting, Reserving & Pricing

Page 40: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

P/C Insurer Impairments, 1969–20108

15

12

71

19

34

91

31

21

99

16

14

13

36

49

31 3

45

04

85

56

05

84

12

91

61

23

11

8 19

49 50

47

35

18

14 15 16 18

11

5

0

10

20

30

40

50

60

70

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

Source: A.M. Best Special Report “1969-2010 Impairment Review,” June 21, 2010; Insurance Information Institute.

The Number of Impairments Varies Significantly Over the P/C Insurance Cycle, With Peaks Occurring Well into Hard Markets

8 of the 18 in 2009 were small Florida carriers. Total also

includes a few title insurers.

Page 41: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

65

Reasons for US P/C Insurer Impairments, 1969–2010

3.6%4.0%

8.6%

7.3%

7.8%

7.1%

7.8%13.6%

40.3%

Source: A.M. Best: 1969-2010 Impairment Review, Special Report, April 2011.

Historically, Deficient Loss Reserves and Inadequate Pricing AreBy Far the Leading Cause of P-C Insurer Impairments.

Investment and Catastrophe Losses Play a Much Smaller Role

Deficient Loss Reserves/Inadequate Pricing

Reinsurance Failure

Rapid GrowthAlleged Fraud

Catastrophe Losses

Affiliate Impairment

Investment Problems (Overstatement of Assets)

Misc.

Sig. Change in Business

Page 42: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

68

Performance by Segment:Commercial Lines &

Reinsurance

Page 43: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Homeowners Insurance Combined Ratio: 1990–2011P

11

3.0

11

7.7

15

8.4

11

3.6

10

1.0 10

9.4

10

8.2

11

1.4 1

21

.7

10

9.3

98

.2

94

.4 10

0.3

88

.9 95

.6

11

6.8

10

5.7

10

6.7 11

5.0

11

8.4

11

2.7 12

1.7

80

90

100

110

120

130

140

150

160

170

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11P

Homeowners Line Could Deteriorate in 2011 Due to Large Cat Losses. Extreme Regional Variation Can Be Expected Due to

Local Catastrophe Loss Activity

Sources: A.M. Best (1990-2010); Insurance Information Institute (2011P).

Page 44: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Private Passenger Auto Combined Ratio: 1993–2011P

10

1.7

10

1.3

10

1.3

10

1.0

10

9.5

10

7.9

10

4.2

98

.4

94

.3

95

.1

95

.5 98

.3 10

0.2

10

1.3

10

1.0

10

1.0

99

.5 10

1.1

10

3.5

80

85

90

95

100

105

110

115

93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11P

Private Passenger Auto Accounts for 34% of Industry Premiums and Remains the Profit Juggernaut of the P/C Insurance Industry

Sources: A.M. Best (1990-2010); Insurance Information Institute (2011P).

Page 45: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Workers Compensation Combined Ratio: 1994–2011P

10

2.0

97

.0 10

0.0

10

1.0

11

0.9

11

0.0

10

7.0

10

2.7

98

.4

10

3.6

10

4.4 1

10

.6 11

6.8

11

8.012

1.7

10

7.0

11

5.3

11

8.2

80

85

90

95

100

105

110

115

120

125

130

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11P

Workers Comp Underwriting Results Are Deteriorating Markedly and the Worst They

Have Been in a DecadeSources: A.M. Best (1994-2010); Insurance Information Institute (2011P).

Page 46: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

2. SURPLUS/CAPITAL/CAPACITY

76

Have Large Global Losses Reduced Capacity in the Industry, Setting

the Stage for a Market Turn?

Page 47: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

78

Policyholder Surplus, 2006:Q4–2011:Q1

Sources: ISO, A.M .Best.

($ Billions)

$487.1$496.6

$512.8$521.8

$478.5

$455.6

$437.1

$463.0

$490.8

$511.5

$540.7$530.5

$544.8$556.9

$559.1

$505.0$515.6$517.9

$420

$440

$460

$480

$500

$520

$540

$560

$580

06:Q4 07:Q1 07:Q2 07:Q3 07:Q4 08:Q1 08:Q2 08:Q3 08:Q4 09:Q1 09:Q2 09:Q3 09:Q4 10:Q1 10:Q2 10:Q3 10:Q4 11:H1

2007:Q3Previous Surplus Peak

Quarterly Surplus Changes Since 2007:Q3 Peak

09:Q1: -$84.7B (-16.2%) 09:Q2: -$58.8B (-11.2%)09:Q3: -$31.0B (-5.9%)09:Q4: -$10.3B (-2.0%)10:Q1: +$18.9B (+3.6%)

10:Q2: +$8.7B (+1.7%)10:Q3: +$23.0B (+4.4%)10:Q4: +$35.1B (+6.7%)11:Q1: +$42.9B (+8.2%)11:Q2: +37.3B (+7.1%)

Surplus as of 6/30/11 was just 1% below its all time record high of $564.7B set as of 3/31/11. Despite large cat losses and poor market conditions, capital

erosion was minimal.

*Includes $22.5B of paid-in capital from a holding company parent for one insurer’s investment in a non-insurance business in early 2010.

The Industry now has $1 of surplus for every $0.78 of

NPW—the strongest claims-paying status in its history.

Page 48: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

85

3. REINSURANCE MARKET CONDITIONS

Has Record Global Catastrophes Activity

Erased Enough Capacity to Turn Markets?

Page 49: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Source: Guy Carpenter, GC Capital Ideas.com, September 26, 2011.

Global Property Catastrophe Rate on Line Index, 1990-2011 YTD (6/1/11)

A modest increase in global property catastrophe

reinsurance pricing was evident in June 1 renewals in the wake of record global catastrophe losses

Page 50: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

4. RENEWED PRICING DISCIPLINE

89

Is There Evidence of a Broad and Sustained Shift in Pricing?

Page 51: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

90

-5%

0%

5%

10%

15%

20%

25%

71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11*

Soft Market Persisted in 2010 but Growth Returned: More in 2011?

(Percent)1975-78 1984-87 2000-03

*2011 figure is for H1 vs. 2010:H1. Shaded areas denote “hard market” periodsSources: A.M. Best (historical and forecast), ISO, Insurance Information Institute.

Net Written Premiums Fell 0.7% in 2007 (First Decline

Since 1943) by 2.0% in 2008, and 4.2% in 2009, the First 3-Year Decline Since 1930-33.

NWP was up 0.9% in 2010

2011:H1 growth

was +2.6%

Page 52: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

91

P/C Net Premiums Written: % Change, Quarter vs. Year-Prior Quarter

Sources: ISO, Insurance Information Institute.

Finally! Back-to-back quarters of net written premium growth(vs. the same quarter, prior year)

10.2

%15

.1%

16.8

%16

.7%

12.5

%10

.1%

9.7%

7.8%

7.2%

5.6%

2.9%

5.5%

-4.6

%-4

.1%

-5.8

%-1

.6%

10.3

%10

.2% 13

.4%

6.6%

-1.6

%2.

1%0.

0%-1

.9%

0.5%

-1.8

%-0

.7%

-4.4

%-3

.7%

-5.3

%-5

.2%

-1.4

%-1

.3%

1.3% 2.

3%1.

3%3.

5%1.

6%

-10%

-5%

0%

5%

10%

15%

20%

2002

:Q1

2002

:Q2

2002

:Q3

2002

:Q4

2003

:Q1

2003

:Q2

2003

:Q3

2003

:Q4

2004

:Q1

2004

:Q2

2004

:Q3

2004

:Q4

2005

:Q1

2005

:Q2

2005

:Q3

2005

:Q4

2006

:Q1

2006

:Q2

2006

:Q3

2006

:Q4

2007

:Q1

2007

:Q2

2007

:Q3

2007

:Q4

2008

:Q1

2008

:Q2

2008

:Q3

2008

:Q4

2009

:Q1

2009

:Q2

2009

:Q3

2009

:Q4

2010

:Q1

2010

:Q2

2010

:Q3

2010

:Q4

2011

:Q1

2011

:Q2

Positive premium growth continued into through

the first half of 2011.

Page 53: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

92

Average Commercial Rate Change,All Lines, (1Q:2004–2Q:2011)

-3.2

%

-5.9

%

-7.0

%

-9.4

%

-9.7

% -8.2

%

-4.6

%

-2.7

%

-3.0

%

-5.3

%

-9.6

%

-11

.3%

-11

.8%

-13

.3%

-12

.0%

-13

.5%

-12

.9% -1

1.0

%

-6.4

% -5.1

%

-4.9

%

-5.8

%

-5.6

%

-5.3

%

-6.4

% -5.2

%

-5.4

%

-2.9

%-0

.1%

-0.1

%

-16%

-14%

-12%

-10%

-8%

-6%

-4%

-2%

0%

1Q

04

2Q

04

3Q

04

4Q

04

1Q

05

2Q

05

3Q

05

4Q

05

1Q

06

2Q

06

3Q

06

4Q

06

1Q

07

2Q

07

3Q

07

4Q

07

1Q

08

2Q

08

3Q

08

4Q

08

1Q

09

2Q

09

3Q

09

4Q

09

1Q

10

2Q

10

3Q

10

4Q

10

1Q

11

2Q

11

Source: Council of Insurance Agents & Brokers; Insurance Information Institute

KRW Effect

Pricing is flat for the first time in more than

7 years

(Percent)

Q2 2011 decreases were the smallest

since 2004, perhaps signaling a market

firming

Page 54: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

93

Change in Commercial Rate Renewals, by Account Size: 1999:Q4 to 2011:Q2

Source: Council of Insurance Agents and Brokers; Insurance Information Institute.

Percentage Change (%)

Pricing Turned Negative in Early

2004 and Has Been Negative

Ever Since

Market has Been Soft for 7 years and Remains Soft as Capital Hits Record Levels;

But Is Softness Moderating?

KRW Effect: No Lasting Impact

Trough = 2007:Q3 -13.6%

Peak = 2001:Q4 +28.5%

Page 55: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

95

Change in Commercial Rate Renewals, by Line: 2011:Q2

Source: Council of Insurance Agents and Brokers; Insurance Information Institute.

Major Commercial Lines Renewed Mixed in Q2:2011, With Workers Up More than Any Other Line

Percentage Change (%)

0.5%1.0%

2.2%2.6%

-1.5%

-0.7%-0.4% -0.2%

0.3% 0.5%

-2.0%-1.5%-1.0%-0.5%0.0%0.5%1.0%1.5%2.0%2.5%3.0%

Page 56: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

98

Direct Premiums Written: All P/C Lines Percent Change by State, 2005-2010

44

.8

25

.4

19

.8

17

.3

16

.6

14

.2

13

.9

12

.4

12

.3

11

.9

9.1

8.1

8.1

7.1

6.8

5.4

5.2

4.7

3.8

3.7

3.1

3.0

1.5

1.2

1.1

0

5

10

15

20

25

30

35

40

45

ND

SD LA

WY

OK

WV

KS IA TX

MT

NE

DE

MS

NM SC

DC

UT

AR

NC ID WA

AL

WI

AK

TN

Pe

ce

nt

ch

an

ge

(%

)

Sources: SNL Financial LC.; Insurance Information Institute.

Top 25 States

North Dakota is the growth juggernaut of the P/C

insurance industry—too bad nobody lives there…

Page 57: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

99

0.7

0.6

0.1

-0.1

-0.3

-0.5

-0.8

-1.4

-1.6

-1.7

-2.5

-2.8

-2.9

-3.4

-3.6

-4.1

-4.5

-4.7

-4.8

-5.7

-5.8

-8

-8.2

-8.3

-13

.5

-14

.2

-15

.5

-20

-15

-10

-5

0

5M

D

MO

KY IN NY

GA

MN

VA

US

PA

OR FL IL CT

VT

OH RI

CO

NJ HI

ME

NH

MA

AZ

NV MI

CA

Pe

ce

nt

ch

an

ge

(%

)

Sources: SNL Financial LC; Insurance Information Institute.

Bottom 25 States

States with the poorest performing economies also produced the most negative net change in premiums of

the past 5 years

Direct Premiums Written: All P/C Lines Percent Change by State, 2005-2010

US Direct Premiums Written declined by 1.6% between 2005

and 2010

Page 58: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

101

Other Cycle-Influencing Factors

Could Other Factors Act as a Catalyst to Turn the

Market?

Page 59: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

INVESTMENTS: THE NEW REALITY

102

Investment Performance is a Key Driver of Profitability

Does It Influence Underwriting or Cyclicality?

Page 60: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Property/Casualty Insurance Industry Investment Gain: 1994–2011:H11

$35.4

$42.8$47.2

$52.3

$44.4

$36.0

$45.3$48.9

$59.4$55.7

$64.0

$31.7

$39.2

$52.9

$24.8

$58.0

$51.9$56.9

$0

$10

$20

$30

$40

$50

$60

$70

94 95 96 97 98 99 00 01 02 03 04 05* 06 07 08 09 10 11:H1

Investment Gains Recovered Significantly in 2010 Due to Realized Investment Gains; The Financial Crisis Caused Investment Gains to

Fall by 50% in 2008

1 Investment gains consist primarily of interest, stock dividends and realized capital gains and losses.* 2005 figure includes special one-time dividend of $3.2B.Sources: ISO; Insurance Information Institute.

($ Billions)

2011 investment gains are likely to come in

below 2010 due to lower interest rates and poor stock market returns

Page 61: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

104

Treasury Yield Curves: Pre-Crisis (July 2007) vs. August 2011*

0.02% 0.02% 0.06% 0.11% 0.23%

1.63%

2.30%

4.82% 4.96% 5.04% 4.96% 4.82% 4.82% 4.88% 5.00% 4.93% 5.00%5.19%

1.02%

0.38%

3.65%

3.20%

0%

1%

2%

3%

4%

5%

6%

1M 3M 6M 1Y 2Y 3Y 5Y 7Y 10Y 20Y 30Y

August 2011 Yield Curve*Pre-Crisis (July 2007)

Treasury yield curve remains near its most depressed level

in at least 45 years. Investment income is falling as a result. Fed is unlikely to hike rates until well into 2013.

The End of the Fed’s Quantitative Easing Is Unlikely to Push Interest Rates Up Substantially Given Ongoing Economic Weakness

*Average of daily rates.Sources: Board of Governors of the United States Federal Reserve Bank; Insurance Information Institute.

Page 62: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

106

-1.8

%

-1.8

%

-2.0

%

-3.6

%

-3.3

%

-3.3

%

-3.7

%

-4.3

%

-5.2

%

-5.7

%

-7.3%

-1.9

%

-2.1

%

-3.1

%

-8%-7%-6%-5%-4%-3%-2%-1%0%

Perso

nal L

ines

Pvt Pass

Aut

o

Pers P

rop

Comm

ercia

l

Comm

l Auto

Credit

Comm

Pro

p

Comm

Cas

Fidelity

/Sure

ty

Warra

nty

Surplu

s Line

s

Med

Mal

WC

Reinsu

rance

**

Lower Investment Earnings Place a Greater Burden on Underwriting and Pricing Discipline

*Based on 2008 Invested Assets and Earned Premiums**US domestic reinsurance onlySource: A.M. Best; Insurance Information Institute.

Reduction in Combined Ratio Necessary to Offset 1% Decline in Investment Yield to Maintain Constant ROE, by Line*

Page 63: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Inflation

113

Is it a Threat to Claim Cost Severities

Page 64: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

114

Annual Inflation Rates, (CPI-U, %),1990–2014F

2.8 2.6

1.51.9

3.3 3.4

1.3

2.5 2.3

3.0

3.8

2.8

3.8

-0.4

1.6

3.1

2.1 2.1 2.2

2.92.4

3.23.0

5.14.9

-1.0

0.0

1.0

2.0

3.0

4.0

5.0

6.0

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11F 12F 13F 14F

Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators, 3/11 and 9/11 (forecasts).

The slack in the U.S. economy suggests that inflation should not heat upbefore 2012, but other forces (commodity prices, inflation in countries from which we import, etc.), plus U.S. debt burden, remain longer-run concerns

Annual Inflation Rates (%)

Inflation peaked at 5.6% in August 2008 on high energy and commodity crisis. The recession and the collapse of the

commodity bubble reduced inflationary pressures in 2009/10

Higher energy, commodity and food prices are pushing up inflation in 2011, but not longer turn

inflationary expectations.

Page 65: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Regulatory Environment & Financial Services Reform

116

Insurers Not as Impacted as Banks, But Dodd-Frank

Implementation Has Been a Concern for Insurers

Page 66: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

Source: James Madison Institute, February 2008.

ME

NH

MA

CT

PA

WV

VA

NC

LA

TX

OK

NE

ND

MN

MI

IL

IA

ID

WA

OR

AZ

HI

NJRI B

DE

AL

VT

NY

MD

SC

GA

TN

AL

FL

MS

ARNM

KYMOKS

SDWI

IN

OH

MT

CA

NV

UT

WY

CO

AK

= A= B= C= D= F= NG

Source: Heartland Institute, May 2011

B B+

B+

D

B

C-

B-

B+

B+C-

B+C-

B

C+

C-

C-

B- D-

B

F

D

C-

C-C+

B+

B+

B+

A+

A+

C-

B

A

A

B

C+

C+

B-

B-

C+

C

F

D+F

D+

B

C+

F F

D-

2010 Property and Casualty InsuranceRegulatory Report Card

Not Graded: District of Columbia

Pennsylvania’s regulatory environment got a grade of

“C” in 2010

Page 67: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

The Strength of the Economy Will Influence P/C Insurer

Growth Opportunities

119

Growth Would Also Help Absorb Excess Capital

Page 68: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

120

US Real GDP Growth*

* Estimates/Forecasts from Blue Chip Economic Indicators.Source: US Department of Commerce, Blue Economic Indicators 9/11; Insurance Information Institute.

2.7

%

0.9

%

3.2

%

2.3

%

2.9

%

-0.7

%

0.6

%

-4.0

%

-6.8

% -4.9

%

-0.7

%

1.6

%

5.0

%

3.9

%

3.8

%

2.5

%

2.3

%

0.4

%

1.0

%

1.9

%

2.1

%

2.1

%

2.4

%

2.6

%2

.8%4.1

%

1.1

%

1.8

%

2.5

% 3.6

%

3.1

%

-8%

-6%

-4%

-2%

0%

2%

4%

6%

   2

00

0   

   2

00

1   

   2

00

2   

   2

00

3   

   2

00

4   

   2

00

5   

   2

00

6   

07

:1Q

07

:2Q

07

:3Q

07

:4Q

08

:1Q

08

:2Q

08

:3Q

08

:4Q

09

:1Q

09

:2Q

09

:3Q

09

:4Q

10

:1Q

10

:2Q

10

:3Q

10

:4Q

11

:1Q

11

:2Q

11

:3Q

11

:4Q

12

:1Q

12

:2Q

12

:3Q

12

:4Q

Demand for Insurance Continues To Be Impacted by Sluggish Economic Conditions, but the Benefits of Even Slow Growth Will Compound and

Gradually Benefit the Economy Broadly

Real GDP Growth (%)

Recession began in Dec. 2007. Economic toll of credit

crunch, housing slump, labor market contraction has

been severe but modest recovery is underway

The Q4:2008 decline was the steepest since the Q1:1982 drop of 6.8%

2011 got off to a sluggish start, but growth is expected to proceed at a more modest, though still relatively weak

pace through 2012

Page 69: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

2011 Financial Overview State Economic Growth Varied in 2010

121

Texas had one of the stronger economies in 2010 and has

generally outperformed during the economic

downturn

Hard hit Midwest and Northeast states finally

entering recovery in 2010

Page 70: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

122

(Millions of Units)

New Private Housing Starts, 1990-2016F

1.4

8

1.4

7 1.6

2

1.6

4

1.5

7

1.6

0 1.7

1 1.8

5 1.9

6 2.0

7

1.8

0

1.3

6

0.9

1

0.5

5

0.5

9

0.5

9 0.7

1

1.2

0 1.3

3 1.4

3

1.5

0

1.3

51.4

6

1.2

9

1.2

0

1.0

11.1

9

0.3

0.5

0.7

0.9

1.1

1.3

1.5

1.7

1.9

2.1

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11F12F13F14F15F16F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (10/10 and 9/11); Insurance Information Institute.

Little Exposure Growth Likely for Homeowners Insurers Until 2013. Also Affects Commercial Insurers with Construction Risk Exposure, Surety

New home starts plunged

72% from 2005-2009; A

net annual decline of 1.49 million units, lowest since

records began in 1959

The plunge and lack of recovery in homebuilding and in construction in general is

holding back payroll exposure growth

Job growth, improved credit

market conditions and demographics

will eventually boost home construction

Page 71: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

123

16.9

16.5

16.1

13.2

10.4

11.6 12

.6 13.4

14.7 15

.1

15.0 15

.5

16.9

16.617

.117.5

17.8

17.4

9

10

11

12

13

14

15

16

17

18

19

99 00 01 02 03 04 05 06 07 08 09 10 11F 12F 13F 14F 15F 16F

(Millions of Units)

Auto/Light Truck Sales, 1999-2016F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (10/10 and 9/11); Insurance Information Institute.

Car/Light Truck Sales Will Continue to Recover from the 2009 Low Point, Bolstering the Manufacturing Sector.

New auto/light truck sales fell to the lowest level since the late 1960s. Forecast for 2011-12 is

still far below 1999-2007 average of 17 million units, but a recovery is underway.

Job growth and improved credit market conditions will boost auto sales in

2011 and beyond

Page 72: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

130

11 Industries for the Next 10 Years: Insurance Solutions Needed

Shipping (Rail, Marine, Trucking)

Health Sciences

Health Care

Energy (Traditional)

Alternative Energy

Agriculture

Natural Resources

Environmental

Technology (incl. Biotechnology)

Light Manufacturing

Export-Oriented Industries

Many industries are

poised for growth, but

many insurers do not write in

these economic segments

Page 73: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

131

Labor Market Trends

Massive Job Losses Sapped the Economy and Commercial/Personal

Lines Exposure, But Trend is Improving

Page 74: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

132

Unemployment and Underemployment Rates: Stubbornly High in 2011

2

4

6

8

10

12

14

16

18

Jan00

Jan01

Jan02

Jan03

Jan04

Jan05

Jan06

Jan07

Jan08

Jan09

Jan10

Jan11

Traditional Unemployment Rate U-3

Unemployment + Underemployment Rate U-6

Unemployment stood at 9.1% in

August

Unemployment peaked at 10.1% in October 2009, highest monthly rate since 1983.

Peak rate in the last 30 years:

10.8% in November -

December 1982

Source: US Bureau of Labor Statistics; Insurance Information Institute.

U-6 went from 8.0% in March

2007 to 17.5% in October 2009; Stood at 16.1% in August 2011

January 2000 through August 2011, Seasonally Adjusted (%)

Recession ended in

November 2001

Unemployment kept rising for

19 more months

Recession began in

December 2007

Stubbornly high unemployment and underemploymentwill constrain payroll growth, which directly affects WC exposure

Aug 11

Page 75: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

18

67

92

13

65 1

27

42

15

-10

9-1

46

5 97

23

-12

-85 -58

-16

1-2

53

-23

0-2

57

-34

7-4

56

-54

7-7

34 -66

7-8

06 -7

07

-74

4 -64

9-3

34

-45

2-2

97 -2

15

-18

6-2

62

75

-83

16 6

2

22

95

1 61 1

17

14

31

12 1

93

12

8 16

79

42

61

21

92

41

99

75

15

61

7

14

4

(1,000)

(800)

(600)

(400)

(200)

0

200

400

Jan

-07

Fe

b-0

7M

ar-

07

Ap

r-0

7M

ay-

07

Jun

-07

Jul-

07

Au

g-0

7S

ep

-07

Oct

-07

No

v-0

7D

ec-

07

Jan

-08

Fe

b-0

8M

ar-

08

Ap

r-0

8M

ay-

08

Jun

-08

Jul-

08

Au

g-0

8S

ep

-08

Oct

-08

No

v-0

8D

ec-

08

Jan

-09

Fe

b-0

9M

ar-

09

Ap

r-0

9M

ay-

09

Jun

-09

Jul-

09

Au

g-0

9S

ep

-09

Oct

-09

No

v-0

9D

ec-

09

Jan

-10

Fe

b-1

0M

ar-

10

Ap

r-1

0M

ay-

10

Jun

-10

Jul-

10

Au

g-1

0S

ep

-10

Oct

-10

No

v-1

0D

ec-

10

Jan

-11

Fe

b-1

1M

ar-

11

Ap

r-1

1M

ay-

11

Jun

-11

Jul-

11

Au

g-1

1

Monthly Change in Private Employment

January 2008 through August 2011* (Thousands)

Private Employers Added 2.585 million Jobs Since Jan. 2010 After Having Shed 4.66 Million Jobs in 2009 and 3.81 Million in 2008 (State and Local Governments Have Shed Hundreds of Thousands of Jobs

Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute

Monthly Losses in Dec. 08–Mar. 09 Were

the Largest in the Post-WW II Period

Private employers added jobs in every month in 2010 for a total of

1.435 million for the year

17,000 private sector jobs were created in August

Page 76: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

136

Unemployment Rates by State, August 2011:Highest 25 States*

13.4

12.1

11.2

11.1

11.1

10.7

10.6

10.4

10.3

10.2

9.9

9.9

9.7

9.6

9.5

9.4

9.3

9.3

9.2

9.1

9.1

9.0

8.8

8.7

8.5

8.5

0

2

4

6

8

10

12

14

NV CA MI DC SC FL RI NC MS GA AL IL TN OR KY NJ AZ WA ID US OH CT MO IN CO TX

Une

mpl

oym

ent R

ate

(%)

*Provisional figures for August 2011, seasonally adjusted.

Sources: US Bureau of Labor Statistics; Insurance Information Institute.

In August, 26 states and the District of Columbia reported over-the-month

unemployment rate increases, 12 had decreases, and 12 had no change.

Page 77: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

137

8.3

8.2

8.1

8.1

8.0

7.9

7.8

7.7

7.6

7.6

7.4

7.3

7.2

7.2

6.7

6.6

6.3

6.2

6.1

5.9

5.8

5.6

5.3

4.7

4.2

3.5

0

2

4

6

8

10

AR PA DE WV NY WI MT AK ME UT MA MD LA MN KS NM VA HI IA VT WY OK NH SD NE ND

Une

mpl

oym

ent R

ate

(%)

Unemployment Rates By State, August 2011: Lowest 25 States*

*Provisional figures for August 2011, seasonally adjusted.Sources: US Bureau of Labor Statistics; Insurance Information Institute.

In August, 26 states and the District of Columbia reported over-the-month

unemployment rate increases, 12 had decreases, and 12 had no change.

Page 78: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

142

Direct Premiums Written: Worker’s CompPercent Change by State, 2005-2010*

34

.4

23

.1

14

.2

10

.2

9.0

4.6

1.4

-3.7

-7.3

-9.3

-10

.0

-10

.3

-10

.9

-10

.9

-13

.0

-14

.7

-15

.3

-15

.9

-16

.9

-17

.8

-19

.8

-21

.4

-21

.7

-35-30-25-20-15-10-505

10152025303540

OK

MT ID LA

SD IA KS

NY WI

PA

MS IL

NM NJ

NE

MD

NC AL

CT VA

SC

AR

MN

Pe

ce

nt

ch

an

ge

(%

)

*Excludes monopolistic fund states: ND, OH, WA, WY as well as WV, which transitioned to a competitive structure during this period.

Sources: SNL Financial LC.; Insurance Information Institute.

Top 25 States

Only 7 (small) states showed growth in workers

comp premium volume between 2005 and 2010

Page 79: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

143

Direct Premiums Written: Worker’s CompPercent Change by State, 2005-2010*

-22

.6

-23

.7

-24

.2

-25

.0

-25

.2

-25

.2

-25

.3

-26

.8

-26

.9

-28

.1

-28

.3

-28

.7

-29

.0

-30

.1

-32

.5

-32

.6

-33

.8

-34

.7

-36

.1

-42

.7

-45

.4

-50

.7

-51

.2

-57

.7

-70

-60

-50

-40

-30

-20

-10

0

AZ

ME

GA

KY IN NH

OR

DC

MA

TN VT

US

TX

AK

MO MI

UT RI

CO

DE

NV HI

CA

FL

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

States with the poorest performing economies also produced the most negative net change in premiums of

the past 5 years

*Excludes monopolistic fund states: ND, OH, WA, WY as well as WV, which transitioned to a competitive structure during this period.

Sources: SNL Financial LC.; Insurance Information Institute.

Workers Comp DPW plunged 28.7% from

between 2005 and 2010

Page 80: P/C Insurance in an Era of Uncertainty and Turmoil:  Overview & Outlook for  2012 and Beyond

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