PCS has a proven trackrecord of customizingShoreTel to help businessesmake more intelligentuse of their excitingnew ShoreTel technology!

Do you have the

ability to use

ShoreTel’s SDK

(Developer’s Kit)?

We Can Help!

PCS has developed, customized, or enhanced Call Center options like: screen pops, screen scrape, call flow routing, and reports specifically tailored toclient needs.

Do your clients

desire a Customized

Call Center Solution?

We Can Help!

Your clients use ShoreTel as an integral part of their business process.

PCS customizes ShoreTel to maximize the efficiency and effectiveness of call trackingand reporting features.

Do your clients

desire Customized

Call Tracking or

Reporting Features?

We Can Help!

Your clients need to manage their customer contact, salesand relationship processes.

PCS integrates ShoreTelwith popular CRM packages to maximize the usefulnessof client information.

Would your clients

like to integrate with

their CRM Package?

Let Us Help!

Your clients faxingneeds are oftenoverlooked.

PCS integrates theShoreTel system withfaxing to maximizeease of use foryour customers.

Would your clients

like FAX Integration?

We Can Help!

• Bandwidth optimization in the LAN & WAN

• Specialized programming for use of undocumented features

Advanced ShoreTel maximization including:

• SIP Trunking

• WAN design and configuration for Soft Phones for remote (off-site) use

Let PCS help you

and your clients

realize the full

potential of the

ShoreTel System

Let Us Help!