PDA WORKSHOPS

Leading OTHERS

PDA WORKSHOPS

Leading BUSINESS

PDA WORKSHOPS

Leading SELF

COACHING FOR IMPROVED

PERFORMANCE

2 Days

PERFORMANCE MANAGEMENT

2 Days

GIVING AND RECEIVING FEEDBACK

1 Day

BUILDING EFFECTIVE TEAMS

2 Days

MOTIVATE AND INSPIRE STAFF

1 Day

DELEGATE AND EMPOWER STAFF

1 Day

EFFECTIVE MENTORING

1 Day

CONDUCT EFFECTIVE ONE-ON-ONE

SESSIONS

1 Day

EMOTIONAL INTELLIGENCE

Introductory and advanced level

2 Days

CONDUCTING CRUCIAL

CONVERSATIONS

1 Day

PERSONAL LEADERSHIP

Principles/Personal Mastery

1 Day

ASSERTIVENESS AND

MANAGING CONFLICT

1 Day

STRESS MANAGEMENT

AND WELLBEING

1 Day

COMMUNICATION IMPACT

2 Days

MANAGING CHANGE

1 Day

CREATING AN ENVIRONMENT

FOR OPTIMAL PERFORMANCE

1 Day

PRESENTATION SKILLS

2 Days

PROBLEM SOLVING AND

DECISION MAKING

1 Day

CONSULTING SKILLS

1 Day

NEGOTIATION SKILLS

1 Day

FACILITATION SKILLS

1 Day

TIME AND ACTIVITY

MANAGEMENT

1 Day

BUSINESS WRITING

1 Day

INNOVATIVE AND CREATIVE

THINKING

1 Day

COMPELLING CUSTOMER SERVICE

2 Days

PDA INTERNATIONAL AFRICA

WORKSHOPS

PDA INTERNATIONAL AFRICA OFFERS THE FOLLOWING ACCREDITATION TRAINING SEMINARS

SUCCESSFUL INTERVIEWING:

Types of interviews, traits of a good Interviewer; Interviewer responsibilities; stages of an interview; types of

interview questions; interview outcomes; eliciting better responses; warning signs from candidates. Understanding

non-verbal behaviour clues.

DRAFTING COMPETENCY BASED INTERVIEW QUESTIONNAIRES:

Action based and behavioural competencies and how to “measure” it in an interview. Template interview guide

and scoring mechanism. Competency library.