[PDF version - slides] Findings for a shaping oriented quality management framework

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Blings/Spöttl/Becker 2007

Findings for a shaping oriented quality managementFindings for a shaping oriented quality management

frameworkframework

Jessica Blings, Georg Sp Jessica Blings, Georg Sp ö ö ttl, Matthias Becker ttl, Matthias Becker

QualiVETQualiVET -- Quality Development and Quality AssuranceQuality Development and Quality Assurancewithwith LabourLabour Market Reference for the VocationalMarket Reference for the Vocational

Education and Training System in the Metal SectorEducation and Training System in the Metal Sector




Quality improvement of VET systems is one

of the strategic aims of the European Union

VET institutions take over more responsibilitythan ever in the global competition and within

the restructurisation process towards

competitive knowledge societies.

The Importance of quality assurance in VET isgrowing:




Projektpartnerschaft

project coordination & evaluation of project progress

ITB

UAB

ES

ETSEEUI

Morgannwg

UK

MorgannwgMerthyr T.

REVICE

NL

NUOV

CZ

COP

ibw

AT

BS AttnangBS Kfz

CPI

SI

Novo mestoCelje

ITBbiat

DE

BS SIQSH

Advisoryboard

evaluation bypractitioners

Quality of

vocational pedagogy

Quality of

VET organisation

investigations

developments

testing andevaluation

V a l o r i s a t i o n




Improvement of education throughoptimization processes with focus on

school structures?

QM-ModelsEN ISO 9000:2000

EFQM

Optimizedschool structuresand processes

Optimizedschool structuresand processes

Improved qualityof education/

learning processes

Improved qualityof education/

learning processes

??




Analyses of quality management concepts applied in VETof their country within the metal sector.

1) SECTOR ANALYSIS

success of quality management structure and characteristics of the sector,

economic development of the sector, institutional and economic structures, qualification strategies, concepts for initial and continuing vocational training,

contemporary change processes (previousapproaches, future developments),

legal background of quality management in VET andapplied quality management systems in VET (role,

status, problems, discussion).




2) CASE STUDIES concentrates on a VET institution and its

cooperation with companies semi-structured specialized interviews and

expert interviews were carried through indifferent fields of work and

basic data role of existing quality management systems status, problems, previous approaches,

outcomes, suggestion for actual qualitymanagement future development of quality management




Results: Status of implementation of Quality ManagementSystems within the partner countries

UK and the Netherlands: Quality management nationallyimplemented.

Slovenia and Czech Republic: regional or single activities. Germany: quality management is a matter of the “Länder”:

actually testing and implementing different existingsystems.

Austria: QIS and QUIBB are developed on an advancedlevel but implementation is non-compulsory.




Results: present quality management systems onthe level of class quality have a limited effect

many quality management systems have an ISO-like perspective.

QM systems measure quality yet leave the quality

improvement measures to the schools.The systems focus on institutional aspects of

quality and neglect the quality of teaching andtraining.

The reference to work and the orientation alongthe work process has been developedinsufficiently.




Results: need of an understanding of quality in VETas a matter of development instead of a

“conformance to requirements”

Development of quality characteristics aiming at

change/ improvement/ shaping of “quality”Focus on quality of learning process.

Characteristics and quality focus onchangeability/ shaping of a discrepancy betweenactual situation and target state




QualiVET quality areas:

the role of the trainers and teachers, the learning processes,

the training and teaching methods,

the training and teaching contents,

learning environments and the conditions fortraining in companies and teaching in class and

finally the reflection on training and teaching




Each of these Quality areas is further elaboratedusing 28 „shapeable indicators”.

Characteristic of the „shapeable indicator“: The „shapeable indicator“ allows multiple ways to reach

the target state described by this indicator.

The indicator suggests, how to approach the opportunityfor improvement (problem) More important than the fulfilment of the indicator is the

process of solving the opportunity for improvement itself

Key questions Practices requiringimprovement

Desired aim Standards:Adequate shaping

measures




Key questions Practices requiringimprovement

Desired aim:Desired role of students

Adequate shaping measures(standards)

Do students see the directlinks between trainingmeasures and their workrequirements?

Do students take over theresponsibility for theirlearning and do they identifythemselves with their

vocational training?

Learning is too stronglyoriented to traditionalsystematics of technologyimparted by a teacher-centred instruction. Studentsare only given limitedchances to work on theirown.

Authenticity: Contents aretreated in an authentic way:

1 Students can askquestions arising in theircorporate situation,

2 Contents have a regionalcontext, regionalenterprises are involved/

visited…

Learning processes

• are shaped by adopting corporateexamples along corporate andwork process relevant demands

• respect a close interlacingbetween work and learning

• safeguard a close cooperation

between in-school and corporatelearning

…

Example for shaping oriented indicator/standard

QA 2: The role of students/learning processesIndicator: 2a Authenticity



Blings/Spöttl/Becker 2007Blings/Spöttl/Becker 2007




Conclusions:

• Present quality management systems only have asort effect..

• The QualiVET QDF focuses on educational process

and on the factors(teachers, teaching methods, training and teachingreflection, training content – curriculum, outerconditions of learning and conditions for training in the

companies and for the teaching in classes)




You want more information?

Mail to [email protected] or look at

www.qualivet.info

…thank you for your attention.




Quality development:New approaches

to quality improvementof VET providers

in Europe

International ConferenceOctober 5th 2007

Profesní dů

m, PragueRegistration: www.qualivet.info

Documents

[PDF version - slides] Findings for a shaping oriented quality management framework