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What is an HRIS?•Computers•Networks•Software•Applications•Databases

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Chapter 1

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Shortfalls in Implementations•Outsourcing?•Increasing ratio of HR staff to EE

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Outsourcing•What is outsourcing?•Advantages/benefits•Disadvantages/risks

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Advantages of outsourcing•Cost•Expertise•Risk•Economies of scale

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Disadvantages of outsourcing•Risk of bankruptcy•Giving too much responsibility•Giving away ownership•Conversion of existing systems•Cost

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Higher Ratio of HR Staff to EE• Trend of self service by EEs • Greater expectations of staff•.9 to 1.3 HR staff to 100 workers

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Performance Level of HR Staff•Trends of:

–HR staff performing less clerical duties +–Greater HR strategic involvement–equals–HR staff performing at higher levels

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BPR•Streamline/re-design the work•Better organizational goal alignment•Cost effectiveness•Integration with other processes•End result is a new set of processes reflecting the way the work will be done

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Portals•A gateway to information, applications•One stop shopping•You can get there from here

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HR Strategy Needed•Must map to org’s IT strategy and direction•Business partner with peer units•Strategic partner with organization

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Chapter 2Web-based EE Self Service

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What is an self service?•The use of interactive technology by EEs and managers to obtain information and conduct transactions; to essentially shortcut processes that traditionally required multiple steps, paperwork, HR staff, and delays.

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Transform HR•The HR role will change from an essentially administrative function to a strategic business partnering function where HR personnel contribute to bottom-line results.

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Groups involved in HRIS•Candidates for positions – ‘I wanna job’•Employees – the real workers•Retirees – ‘I’m so outta here’•Managers – hang out and do nothing•Executives – old geezers•Accounting – bean counters•MIS - nerdville

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Functions of an HRIS•Recruitment •Hiring•Transfer and location•Timekeeping/Payroll•Benefits•Health plans

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Functions of an HRIS – cont’d

•Dental/vision plans•Pension and investment plans•Vacation•Compensation – salary – bonus – incentive •Performance appraisal•Diversity – EEO – AA compliance

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Functions of an HRIS – cont’d

•Training and EE development•Succession planning•Labor relations – union•Separations

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Chapter 3Web-based Manager Self Service

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Benefits•No waiting for forms, policy, HR approval, or historical data•Can change EE’s employment status•Ability to research company’s knowledgebase•Improves manager’s leadership competencies including strategic thinking, decisiveness, and analytical skills

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Cultural change needed?•Empowering managers requires a mindset change•Managers may need to change their perception of their function•People may resist change

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Best HR functions for managers•Information that the manager is in the best position of knowing•Require immediate attention•Involve the skills or experience of the manager •Functions that require initial input from manager•Part of manager’s responsibilities

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Objectives•Improve delivery of HR services•Increase efficiency-reduce work•Speed up and streamline workflow•Reduce administrative costs•Improve manager access to vital information•Allow managers to become more strategic

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Functions available in an HRIS•Compensation•Performance management•Staffing and recruitment•Time and attendance•Training and development

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Modeling•What if analysis

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Chapter 5Web-based Recruiting

and Staffing

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Growth•1997: 11% using the Internet to recruit•2000: 80%•2003: 100%

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Scope of recruitment•Intracompany?•Targeted? (going for a specific population)•Global? (going for the whole population)•Can there be too many applicants? Yes.

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Components of Staffing•Workforce analysis and planning•Sourcing and attraction•Assessment and selection•Hiring•Deployment•Retention

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Sourcing and attraction•Your website•Advertising

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Your website•What can your website do for online recruiting?•Online assessment, mini-quizzes, salary calculators•Clear, concise, informative, easy to apply•What makes my site sticky?•Pp 55-56

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Your website, cont’d•Regional/community info•Answer all questions possible•If you leave your site, bring them back (frames are a possibility)

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Advertising•How do candidates know how to get to your site?•Post it and forget it?•Popular job boards?•Actively advertise in industry journals?•Word of mouth?

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Internal sourcing•Different rules for internal employees

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Assessment and selection•Online skills testing•Resume bank•Search mechanisms to prioritize candidates•Can there be too many applicants? Yes

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Hiring•Not to be taken for granted•Automation can streamline process and provide workflow efficiencies•Candidate data may become employee data•Timeliness may be critical

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Deployment•Placement of EEs in organization•Less likely to get lost in electronic system•Assess EE’s place on company, weed out deadwood, make room for livewood.•Reporting tools with access to EE data helps mgrs assess and deploy EEs.

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Retention•Self service•At home computers – telecommuting

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Good sites•http://www.onrec.com•http://www.monster.com