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PDSC MEETING AGENDA DATE: 09/25/19 TIME: 3:30-5:00 PM RE: Planning and Development Sub-Committee PDSC Objectives: Support the development of an updated Strategic Plan and the 2018 Airport Master Plan Update Provide ongoing support and input on specific plans and proposals for the development of Airport Provide input on other business development efforts as appropriate. PDSC Agenda Items: 1) Meeting Minutes Review, August 28 th (attached) 2) Master Plan Prefered Alternatives and Conceptual Development Plan (attached) a. Discussion of feedback from Airport Commission meeting and Master Plan open house meeting b. Prepare final draft of Conceptual Development Plan for Commission approval 3) Master Plan – Compatible Residential Development in Airport Influence Area (attached) a. Map review and discussion 4) Terminal Area Improvements (attached) a. Discussion and prioritzation of improvements and repairs in the terminal area to enhance airline customer service and experience. 5) Staffing Analysis (attached) a. Discussion of staffing analysis findings b. Assesment of immediate and future staffing needs 6) 5220 Gulfstream Ct Hangar (map attached) a. Tenant chose not to extend lease. Hangar has reverted to airport ownership. b. Hangar is in good condition. Airport is currently completing some interior work that was started by tenant. c. Hangar will be marketed and leased according to bid process. 7) Open Discussion Upcoming: October 27 th - Remote tower update - Brands West stormwater - Land use and and design standards

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PDSC MEETING AGENDA

DATE: 09/25/19 TIME: 3:30-5:00 PM RE: Planning and Development Sub-Committee

PDSC Objectives:

• Support the development of an updated Strategic Plan and the 2018 Airport Master Plan Update • Provide ongoing support and input on specific plans and proposals for the development of Airport • Provide input on other business development efforts as appropriate.

PDSC Agenda Items:

1) Meeting Minutes Review, August 28th (attached) 2) Master Plan Prefered Alternatives and Conceptual Development Plan (attached)

a. Discussion of feedback from Airport Commission meeting and Master Plan open house meeting

b. Prepare final draft of Conceptual Development Plan for Commission approval 3) Master Plan – Compatible Residential Development in Airport Influence Area (attached)

a. Map review and discussion 4) Terminal Area Improvements (attached)

a. Discussion and prioritzation of improvements and repairs in the terminal area to enhance airline customer service and experience.

5) Staffing Analysis (attached) a. Discussion of staffing analysis findings b. Assesment of immediate and future staffing needs

6) 5220 Gulfstream Ct Hangar (map attached) a. Tenant chose not to extend lease. Hangar has reverted to airport ownership. b. Hangar is in good condition. Airport is currently completing some interior work that was

started by tenant. c. Hangar will be marketed and leased according to bid process.

7) Open Discussion Upcoming: October 27th

- Remote tower update - Brands West stormwater - Land use and and design standards

MEETING RECORD Page 1

DATE: 08/28/2019 TIME: 03:00-05:00 PM RE: Planning and Development Sub-Committee Meeting ATTENDEES: Jason Licon, Josh Birks, Aaron Ehle, Diane Jones, Mike Scholl, Ryan Hayes & Lauren Rasmussen

(Mead & Hunt)

Begin Meeting Record Agenda Item #1: Meeting Minutes Review

• August 28th Josh moved to approve the minutes for both meetings. The motion, seconded by Diane passed unanimously.

Agenda Item #2: Master Plan Alternatives Analysis Draft Review • Preferred Alternatives/Conceptual Development Plan (CDP) Schedule

o 8/28 – PDSC select preferred alternatives o 9/19 – Present preliminary conceptual development plan at Airport Commission meeting

and public open house. Solicit feedback o 9/25 – PDSC consider Commission and public feedback. Advise Mead & Hunt on final

conceptual development plan draft. o 10/17 – Present final draft of CDP to Commission for approval.

• Aircraft design groups to be added to alternative maps. • SE area has enough available land to accommodate forecasted 20 year hangar demand. • SE triangle area can be used for aircraft and vehicle parking, but building restriction line limits

building development. • CDP will be used to create Airport Layout Plan (ALP).

o ALP is a planning tool that can be changed. Actual development doesn’t have to match ALP.

• Area south of the Police Training Campus has limited access. The likelihood of near-term development is low, but a passive use, e.g., a solar farm, may be an appropriate use.

• Terminal area – smaller loop road enables more flexibility and allows for connection to taxiway system for aeronautical use.

o Commercial and innovation/technology land uses should be targeted around the terminal area to align with strategic initiatives.

o Land must be reserved for future terminal expansion. • Terminal – Mead & Hunt created detailed layouts (one story and two story) to justify square

footage recommendation. o One story – lower construction costs and easier to expand o Two story – more conducive to jetways. Better views.

• PDSC Preferred Alternatives o Landside NE – Alternative 1 o Landside SE – Alternative 1 with vehicle parking lot near corporate hangars and Grumman

Taxiway from alternative 2 o Landside W – Alternative 1 o Passenger Terminal Area – Alternative 1 o Terminal – Two story

Agenda Item #3: Development Land Use and Design Standards Draft Review

MEETING RECORD Page 2

• Working group has created draft standards for development • Three zones created with standards specific to each.

o Zone 1 Land Use - Existing and new general aviation hangars (mostly Airplane Design Group I)

o Zone 1 Design Standards - Basic standards with few aesthetic requirements o Zone 2 – Land Use - Aviation-related businesses, Fixed-Base Operators, Specialized

Aviation Service Providers, Existing and new general aviation hangars, Corporate hangars (Mostly Airplane Design Group II and higher)

o Zone 2 Design Standards - Similar to arterial industrial standards o Zone 3 Land Use - Terminal, Terminal Support facilities, Retail, Services o Zone 3 – Similar to general building standards that apply in commercial areas

• Standards should be attached to letters of intent so developers have information early on in the process.

• Legal advice should be sought to determine where standards will reside and how they will be enforced.

• Next Steps o Solicit feedback and refine standards o Define zone boundaries o Prepare final draft of standards to present to the Airport Commission for possible adoption

Agenda Item #4: 5220 Gulfstream Ct Hangar • Due to time constraints this item has been postponed until the September meeting.

Agenda Item #5: Open PDSC Position • Due to time constraints this item has been postponed until the September meeting.

Agenda Item #6: Open Discussion • No open discussion

End Meeting Record

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North

Conceptual DevelopmentPlan (CDP)Figure 5-13

0 500 1,000

Feet

105 Acres

(F) Aerial Firefighting

Tanker Base

(F) Rickenbacker Road

LEGEND

Future (F) RPZExisting (E) RPZ(F) Airfield Pavement(E) Airfield Pavement

Property Boundary

(F) Road/Parking Pavement(E) Road Pavement(F) Building(E) Building(E) Building to be Removed

BRL BRL

(F)

Aeronautical/Non-AeronauticalDevelopment

(F) Terminal Parking

(F)

AeronauticalDevelopment

(F) Potential Access Point

12

Acres

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(F) Rockwell

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Earh

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Hangars

(F) Potential

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Access

Road

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East

(F) Corporate

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(F) Roundabout

Boyd Lake Avenue

Railroad

(F) Northern Colorado Law

Enforcement Training

Center (NCLETC)

Innovation FocusedAeronautical/Non-Aeronautical

(F)

(F) Reconfigure

Existing MALSR

(F) Runway & Taxiway Extension

(F) Parallel Runway &

Taxiway Extension

(F) Runway

Widening to 150'

(F) MALS

(F) ADG I & II

Hangars

(F) Passenger

Terminal

(F) FBO

(F) Corporate Hangars

(F) Fuel

(F) Remote

ATCT

Facility

(F) Community Hangar

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oad 3

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Page 5.37

Boyd Lake

Fossil Creek Reservoir

Horseshoe Lake

Equalizer Lake

Donath Lake

Houts ReservoirHeinricy Lake

Duck Lake

Westerdall Lake

Nelson Reservoir

Fossil Creek Reservoir

Mud Lake

Lower Hoffman LakeUpper Hoffman Lake

LegendExisting RunwaysFuture RunwayApproach Critical ZonesFlight Tracks Future Compatible ResidentialAirport Influence AreaAirport Property

AIA undeveloped land

OtherAgriculturalCommercialExemptResidentialUnplatted

Service Layer Credits: Source: Esri,DigitalGlobe, GeoEye, Earthstar Geographics,CNES/Airbus DS, USDA, USGS, AeroGRID,IGN, and the GIS User Community

¯

Gruen & Gruen Associates Market Study

Improvement/RepairNeed or

WantCost Estimate

(low)Cost Estimate

(high)Quantity Notes

Road and Parking LotRepave Earhard Rd EntranceCrack seal/seal coat/paintParking kiosk checkRepaint CrosswalkMove signs for rental car parking spaces from fence to posts closer to the spaces

Outside TerminalPlanter boxesRepair guttersExterior paintExterior fascia on entranceWaiting shelterCanopy over entranceMountable retractable belts for baggage claim N 4 138"

Inside TerminalBaggage scalesConcessionaire bar - move towards wall or removePerpendicular to wall restroom signsBaby Changing Station in men's bathroomSignage (Parking and Wifi)

Terminal Area Improvements

Sign/artwork in vestibuleDisplays (Flightaware arrival/departure)

Outside ModularNew light fixtures on west sideRebuild/repair stairs and ramp

Inside ModularExpand bathroomsRestroom signsFinish wall by concessionaire barConcessionaire with liquor licenseWork stations/DesksTables/countersCharging stationsReplace trashcans/recycling containersDisplays (Flightaware arrival/departure and entertainment)Drinking fountain with water bottle fillerRemove temporaty cabinets by bathroomsEnlarge windows on west sideRemote tower infographic

Between Terminal and ModularShade/weather canopyFabric walls for canopyInfared or forced-air heat for canopyReplace fence with black iron for entire secure areaBeam seatingRound picnic tables + chairsUmbrellas for picnic tablesCeiling fansFix pavement in front of door that leads from the Terminal to ModularRestroom that is accessible from outside or restroom trailerSpace for food truck? (Remove old fence and curb)Remove diagonal section of fence that extends from the SW corner of terminalModify double fence between bldgs to create more room

Ground Support EquipmentNew ADA rampRamp storageBaggage carts

Northern Colorado Regional Airport – Organization Study 2019

2

T A B L E O F C O N T E N T S

About the Airport ................................................................................. 3-4

Executive Summary .............................................................................. 4-5

Methodology ........................................................................................ 5

FNL Historical Enplanements................................................................ 6-7

Comparator Airports (Participants) ...................................................... 8

Comparator Airports (Enplanement Activity Graph) ........................... 9

Comparator Airports (Staffing Charts) ................................................. 10

Comparator Airports (FAA’s 5 Year Enplanement Projections) ........... 11-14

Comparator Airports (Operating Expenses/Budgets) .......................... 15

Graphs (Enplanement Data-Staffing/Enplanement Data-Operating Budget/

Number of Staff-Operating Budget…………………………………………………16-18

Benchmarking – Enplanements (Data Distribution Chart) ................... 19

Staffing Discussion – Duties and Responsibilities ................................ 20-25

Airport Director ................................................................................ 20

Airport Operations Maintenance Supervisor................................... 20-21

Airport Operations Maintenance Technician ................................. 21-22

Executive Assistant .......................................................................... 22-23

Business Development Specialist..................................................... 23-24

Intern II............................................................................................. 24-25

Staff Skillset Analysis and Recommendations...................................... 26

Staffing Recommendations (Proposed Org. Chart) .............................. 27-30

Proposed Staffing Changes Discussion ................................................. 31-34

Additional Resources for Passenger Services ....................................... 35

Proposed Recruiting and Talent Development Strategy ...................... 36-38

Proposed Recommendations (Operational, Capital, Etc.) .................... 39-42

In Conclusion ........................................................................................ 43

Appendix A (Current Job Descriptions) ................................................ 44-57

Appendix B (Proposed Job Descriptions) …………………………..……………. 58-68

Northern Colorado Regional Airport – Organization Study 2019

3

ABOUT THE AIRPORT

The Northern Colorado Regional Airport (FNL) is a Class 1, Federal Aviation Administration,

Federal Aviation Regulations (FAR) Part 139 Certificated Airport and is categorized as a primary

commercial service non-hub airport. FNL maintains a FAR Aircraft Rescue and Fire Fighting (ARFF)

Index “B” status. The airport’s elevation is 5,016’ Mean Sea Level and has two operational

runways. Runway 15/33 is the primary runway and is 8,500’ in length and 100’ in width. There is

also a crosswind runway, 06/24 that is 2,273’ in length and 40’ in width.

Located approximately 55 miles north of Denver and near Loveland and Fort Collins, it is one of

only fourteen federally certified commercial airports in the state of Colorado. The airport is

governed by the Northern Colorado Regional Airport Commission which consists of a seven-

person panel; two members from the City of Loveland Council, two members from the City of Fort

Collins Council and staff, and three citizens.

In addition to general aviation operations, vacation charters are offered at the airport and the

airport is also home to three flight training schools, two fixed-wing and one helicopter school. The

airport has seen both scheduled passenger and scheduled charter service in the past, but none

since the departure of Allegiant Air in 2012. Approximately 94,000 operations per year occur and

there are 245 based aircraft at the airport.

The airport is in the process of getting a “first-in-the-nation” FAA-supported remote air-traffic

control tower that positions the airport for future growth. This is cutting edge technology as the

air traffic controllers will be working at a remote facility, utilizing an integrated video and radar

system to manage air traffic for the airport. New hangars as well as a new master plan are

currently under development. In addition, Aims Community College is locating its flight operations

and aircraft maintenance to the airport. FNL’s mission is to provide a fiscally sustainable airport

to the region with facilities that meet the highest FAA standards for safety and efficiency while

ensuring the long-term ability of the airport to serve Northern Colorado as a transportation hub

and a global gateway for commerce.

The airport is very well maintained and operated by the airport staff and support services from

the cities of Loveland and Fort Collins.

Northern Colorado Regional Airport – Organization Study 2019

4

With all the exciting changes occurring at the airport, it is more critical than ever to ensure that

the airport has the appropriate number of staff and skillsets in order to support current as well as

future operational needs.

EXECUTIVE SUMMARY

The Colorado Regional Airport (FNL) has developed a 2018 Strategic Plan that includes several

goals and objectives within the areas of innovation, organizational excellence, fiscal sustainability,

economic development, and regional collaboration.

One of the task activities in the organizational excellence goal is to ensure that the airport has

adequate staff for both the current and future needs of the airport operation. In order to

understand what those staffing needs are, it was necessary for the airport to conduct a

comprehensive staffing analysis.

The review included a site visit by ADK Consulting and Executive Search Senior Vice

President/Chief Human Resources Officer Gale LaRoche, Ph.D., J.D., SHRM-SCP and Senior Project

Manager Rod Dinger, A.A.E. Dr. LaRoche has extensive experience in all areas of human resources

management and workforce planning.

Mr. Dinger is a retired airport executive with extensive experience in airport management. Over

the three-day visit, they participated in meetings with all staff members. In addition, Dr. LaRoche

met with Ms. Julia Holland, Director of Human Resources for the City of Loveland. Many of those

meetings were conducted one-on-one so the staff member felt comfortable talking freely. ADK

would like to thank the FNL staff and the City of Loveland staff for their cooperation,

professionalism, and access.

ADK reviewed the current organization staffing and gained an understand the functions and roles

of those who are current employees of the airport as well as the type of support services the

airport receives from the cities of Loveland and Fort Collins, Colorado.

Northern Colorado Regional Airport – Organization Study 2019

5

In the course of this study, ADK has completed the following:

• An analysis and determination of the composition and skill sets of the workforce that will

be required to strategically position the airport to achieve its current and future business

objectives. This was achieved by gaining an understanding the daily airport operations

and activities.

• Conducted a current skills inventory to determine employee’s skills and abilities as well

as their future career interests.

• Performed an analysis of regular and retirement turnover.

• Conducted a gap analysis between the current operational activity and the operational

activity that will take place in the future state of the airport.

• Created a recruiting and training strategy to be employed to address the gap between

current and future state of the airport.

METHODOLOGY

We have selected U.S. airports of enplanement and total operations sizes that mirror the goals of

FNL’s growth of commercial service to ensure external market compensation competitiveness.

The data collected is displayed in the report primarily in bar charts and pareto charts. These

different types of analyses assist in reviewing the data in various ways to ensure a thorough review

of the information.

A focus on the role and current activities, as garnered from each staff member, was the

foundation for this study. The formal job descriptions were reviewed and are contained as part of

this report.

Northern Colorado Regional Airport – Organization Study 2019

6

FNL HISTORICAL ENPLANEMENTS

In previous years, FNL had experienced higher enplanements due to the fact that Allegiant Air

provided commercial air service at the airport. In 2012, Allegiant Air discontinued scheduled

charter passenger air service from FNL and enplanement rates dropped dramatically in 2013. It

was identified, by Allegiant Air officials, that the reason for discontinuing the service was due to

Allegiant Air pilots citing safety concerns regarding FNL being a non-towered airport coupled with

its location within the complex Denver area air space. In order to address this issue and to assist

in attracting the return of scheduled passenger service to the airport, Mr. Licon began to work

with the Colorado Division of Aeronautics, Searidge Technologies, William E. Pane and Associates,

the National Air Traffic Controllers Association, and the Federal Aviation Administration to install

a remote tower at the airport. The project is titled “The Colorado Remote Tower Project” and the

following provides a video and information concerning the installation project:

https://www.codot.gov/programs/remote-tower/TheVideos

One of the stated goals listed in the FNL’s 2018 Strategic Plan is to “secure full and sustainable

funding for a remote tower” with the outcome of this goal to be the “return of commercial air

28,315

31,094 31,079

35,671

45,000

34,817

2,725 2,080 3,445

4,559

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

FNL - Historical Enplanement Activity 2007-2016

Northern Colorado Regional Airport – Organization Study 2019

7

service.” As the remote tower system is well into the construction phase, this goal has become a

reality for FNL.

Northern Colorado Regional Airport – Organization Study 2019

8

COMPARATOR AIRPORTS (PARTICIPANTS)

Participating Airport Organizations (by enplanements):

• California Redwood Coast – Humboldt County Airport – (Eureka, CA)

• Central Nebraska Regional Airport – (Grand Island, NE)

• Flagstaff Pulliam Airport – (Flagstaff, AZ)

• Manhattan Regional Airport – (Manhattan, KS)

• Martha’s Vineyard Airport – (West Tisbury, MA)

• Ogden-Hinckley Airport – (Ogden, UT)

• Pangborn Memorial Airport – (East Wenatchee, WA)

• Redding Municipal Airport – (Redding, CA)

• San Angelo Regional Airport – (San Angelo, TX)

• Sawyer International Airport – (Gwinn, MI)

• Sloulin Field International Airport – (Williston, ND)

• Stockton Metropolitan Airport – (Stockton, CA)

• Walla Walla Regional Airport – (Walla Walla, WA)

• Worcester Regional Airport – (Worcester, MA)

Northern Colorado Regional Airport – Organization Study 2019

9

COMPARATOR AIRPORTS (ENPLANEMENT ACTIVITY GRAPH)

Participating Airport Organizations (by enplanements):

20,315

42,359

49,702

49,767

50,933

53,925

59,202

60,331

65,932

66,842

68,791

69,802

70,694

96,201

- 20,000 40,000 60,000 80,000 100,000 120,000

Ogden-Hinckley Airport

Redding Municpal Airport

Walla Walla Regional Airport

Martha's Vineyard Airport

Sawyer International Airport

Worcester Regional Airport

San Angelo Regional Airport

Pangborn Memorial Airport

California Redwood Coast - Humboldt County Airport

Central Nebraska Regional Airport

Manhattan Regional Airport

Sloulin Field International Airport

Flagstaff Pulliam Airport

Stockton Metropolitan Airport

Comparator Airports 2017 Enplanement Activity

Northern Colorado Regional Airport – Organization Study 2019

10

Comparator Airport Staffing Chart

The average enplanement for the fourteen (14) comparator airports is 58,914 and the average staff size is fourteen (14).

Airport Name Airport Governance

Structure Enplane-

ments Total

Operations # of Staff

Does Airport

Own and

Operate the

FBO?

Is Administrative Support in the

form of Personnel or Professional

Services Provided by

Local Municipality?

California Redwood Coast - Humboldt County

Airport Humboldt County 65,932 42,000 19 Yes

*Yes…has advisory

commission

Central Nebraska Regional Airport

Hall County Airport Authority

66,842 25,000 19 No No

Flagstaff Pulliam Airport City of Flagstaff 70,694 43,000 9 No *Yes…has advisory

commission

Manhattan Regional Airport

City of Manhattan

68,791 24,000 14 No *Yes…has advisory

commission

Martha's Vineyard Airport County of Dukes

County 49,767 36,000

26.5

Yes No

Ogden-Hinckley Airport Ogden City

Corporation 20,315 74,000 7.5 No *Yes

Pangborn Memorial Airport

Ports Chelan & Douglas County

60,331 44,000 14 Yes No

Redding Municipal Airport City of Redding 42,359 95,000 13 No *Yes

San Angelo Regional Airport

City of San Angelo

59,202 84,000 4 No *Yes…has advisory

commission

Sawyer International Airport

Marquette County

50,933 16,000 6 No *Yes…has advisory

commission

Sloulin Field International Airport

City of Williston 69,802 43,000 6 No *Yes

Stockton Metropolitan Airport

County of San Joaquin

96,201 85,000 12 No No

Walla Walla Regional Airport

Port of Walla Walla

49,702 28,000 10 No Yes…Port of Walla Walla

blended

Worcester Regional Airport

Massachusetts Port Authority

53,925 25,000 32 No Yes...Part of

Massport blended

Northern Colorado Regional Airport

Cities of Loveland & Fort Collins

-- 95,000 6** No *Yes

*Typical city/county support functions means HR, Finance, Legal, Properties, Engineering/Planning, Management Guidance, etc. **Full time equivalents.

Northern Colorado Regional Airport – Organization Study 2019

11

COMPARATOR AIRPORTS (FAA’S 5-YEAR ENPLANEMENT PROJECTIONS)

The data below was collected from the FAA’s APO TERMINAL AREA FORECAST DETAIL REPORT

FORECAST Issued February 2019. This data covers Total Enplanements for a 5-year period at each

airport.

Northern Colorado Regional Airport – (Fort Collins, Loveland CO) FNL

Year Total Enplanements

2018 2,804

2019 2,893

2020 2,982

2021 3,071

2022 3,160

% Increase= 12.7

California Redwood Coast – Humboldt County Airport – (Eureka, CA) ACV

Year Total Enplanements

2018 64,655

2019 66,303

2020 67,992

2021 69,726

2022 71,505

% Increase= 10.6

Central Nebraska Regional Airport – (Grand Island, NE) GRI

Year Total Enplanements

2018 63,936

2019 65,372

2020 66,840

2021 68,344

2022 69,881

% Increase= 9.3

Flagstaff Pulliam Airport – (Flagstaff, AZ) FLG

Year Total Enplanements

2018 71,122

2019 72,752

2020 74,419

2021 76,125

2022 77,781

% Increase= 9.3

Northern Colorado Regional Airport – Organization Study 2019

12

Manhattan Regional Airport – (Manhattan, KS) MHK

Year Total Enplanements

2018 77,197

2019 72,933

2020 74,714

2021 76,539

2022 78,410 % Increase= 1.6

Martha’s Vineyard Airport – (West Tisbury, MA) MVY

Year Total Enplanements

2018 52,305

2019 52,585

2020 52,871

2021 53,159

2022 53,450

% Increase= 2.2

Ogden-Hinckley Airport – (Ogden, UT) OGD

Year Total Enplanements

2018 22,191

2019 22,191

2020 22,191

2021 22,191

2022 22,191

% Increase= 0

Note: FAA TAF Forecast for OGD shows no growth for Enplanements but they do show little

growth for Itinerant Operations and Local Operations.

Pangborn Memorial Airport – (East Wenatchee, WA) EAT

Year Total Enplanements

2018 63,388

2019 64,974

2020 66,601

2021 68,264

2022 69,970

% Increase= 10.3

Northern Colorado Regional Airport – Organization Study 2019

13

Redding Municipal Airport – (Redding, CA) RDD

Year Total Enplanements

2018 40,180

2019 40,377

2020 40,575

2021 40,779

2022 40,983

% Increase= 10.3

San Angelo Regional Airport – (San Angelo, TX) SJT

Year Total Enplanements

2018 56,312

2019 56,862

2020 57,419

2021 57,980

2022 58,547

% Increase= 3.9

Sawyer International Airport – (Gwinn, MI) MQT

Year Total Enplanements

2018 50,715

2019 51,729

2020 52,763

2021 53,816

2022 54,892

% Increase= 8.2

Sloulin Field International Airport – (Williston, ND) ISN

Year Total Enplanements

2018 73,652

2019 75,383

2020 76,862

2021 78,153

2022 79,317 % Increase= 7.7

Stockton Metropolitan Airport – (Stockton, CA) SCK

Year Total Enplanements

2018 98,920

2019 101,392

2020 103,925

2021 106,523

2022 109,183 % Increase= 10.3

Northern Colorado Regional Airport – Organization Study 2019

14

Walla Walla Regional Airport – (Walla Walla, WA) ALW

Year Total Enplanements

2018 50,620

2019 51,785

2020 52,977

2021 54,197

2022 55,445

% Increase= 9.5

Worcester Regional Airport – (Worcester, MA) ORH

Year Total Enplanements

2018 60,930

2019 60,930

2020 60,930

2021 60,930

2022 60,930

% Increase= o

Note: Total Enplanements remain flat for ORH while Itinerant and Local Operations decrease

slightly over the 5-year period.

Northern Colorado Regional Airport – Organization Study 2019

15

COMPARATOR AIRPORTS (OPERATING BUDGETS)

The data below was collected from airport websites, county budget reports, City financial reports and Airport Board Meeting notes found on the internet. There are many variables associated with each airport’s budget numbers which were not detailed in this report due to sensitivity issues with each airport’s budget. The information below should be used for internal use only by the FNL Airport Management and not distributed for use outside the airport.

AIRPORT DESCRIPTION AMOUNT

Northern Colorado Airport (FNL)

2018 Operating Budget $1,211,500

California Redwood Coast Airport (ACV)

2016 Operating Expenses $1,851,314

Central Nebraska Regional Airport (GRI)

2017 Operating Expenses $1,993,590

Flagstaff Pulliam Airport (FLG) 2018 Appropriations.

Unable to confirm if this budget

includes Operating and Capital

Expenses

$7,449,071

Manhattan Regional Airport (MHK)

2017 Operating Budget $1,046,424

Martha’s Vineyard Airport (MVY)

2018 Operating Expenses $4,599,431

Ogden-Hinckley Airport (OGD) 2019 Operating Budget. $7,275,075

Pangborn Memorial Airport (EAT)

2019 Operating Expenses $2,626,135

Redding Municipal Airport (RDD)

2019 Operating Expenses $2,407,627

San Angelo Regional Airport (SJT)

2017 Operating Budget $1,390,761

Sawyer International Airport (MQT)

2017 Operating Budget $1,360,000

Sloulin Field International Airport (ISN)

2017 Operating Expenses $2,553,090

Stockton Metropolitan Airport (SCK)

2019 Approved Operating Budget $5,314,099

Walla Walla Regional Airport (ALW)

2016 Operating Expenses $4,924,000

Worcester Regional Airport (ORH)

2017 Operating Expenses $7,467,000

Although we personally contacted Stockton Metropolitan Airport and Sloulin Field International Airport, we were unable to obtain operating budget information.

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Comparator Airport Enplanement Data - Staffing Chart

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Comparator Airport Enplanement Data – Operating Budget Chart

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Comparator Airport Number of Staff – Operating Budget

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BENCHMARKING – ENPLANEMENTS (DATA DISTRIBUTION CHART)

Staffing Numbers:

The number of staff reported by participating airports range from four (4) to thirty-two (32)

Ten (10) airports report staff sizes from four (4) to sixteen (16); three (3) airports report staff sizes of over sixteen (16) to twenty-eight (28); and one airport reported staff sizes of over twenty-eight (28) to forty (40).

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STAFFING – DUTIES & RESPONSIBILITIES

The current duties and responsibilities of the airport staff are listed below.

Airport Director

The Airport Director is responsible for the safe and efficient daily operation, planning,

development and maintenance of the Fort Collins/Loveland Municipal Airport. The primary duties

of this position are to comply with all rules, regulations and policies affecting the Airport and

Airport personnel, as issued by the Cities of Fort Collins and Loveland, TSA, and the FAA.

Responsibilities may include, but are not limited to:

• Develop and monitor annual operating and capital improvement budgets.

• Participate in the negotiation of tenant and use agreements.

• Formulate and enforce Airport rules and regulations.

• Monitor Airport personnel, methods, procedures and facilities to improve Airport

efficiency.

• Maintain the physical condition of the Airport facilities and ground equipment.

• Provide for all aspects of Airport security.

• Maintain a readiness to handle emergencies.

• Establish an effective noise abatement program.

• Liaison activities, as appropriate, with County, State and Federal agencies.

• Supervise Airport staff

• Apply for and pursue grants to aid in the development of capital improvement program.

In addition, the Airport Director will be part of the management team of the two cities, and as

such is expected to conduct Airport operations in a like manner as other City departments.

Airport Operations Maintenance Supervisor

The Airport Operations Maintenance Supervisor performs various duties to ensure the general

safety regulatory requirements of the airport are met. The Supervisor ensures that the airport is

operated in accordance with FAA Part 139 requirements and TSA regulations. The majority of this

role’s time is spent supervising the maintenance and operations staff. The Supervisor must be

available on a year-round twenty-four (24) hour on-call basis. The Supervisor must continually

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monitor airport activities and respond to any airport emergencies. Responsibilities may include,

but are not limited to:

• Supervises, coaches, disciplines, and sets work schedules for operations and maintenance

staff.

• Trains operations and maintenance staff in Part 139 and TSA regulations. Experienced

and knowledgeable in FAA Part 139 Regulations and TSA Regulations.

• Assists with implementing and updating the Airport’s Security Plan.

• Distributes assignments for staff and ensures the airport is in conformance with local,

state and federal requirements.

• Ensures that the airport’s property, buildings, runways, taxiways, ramp areas, equipment

(tractors, mowers, snow removal equipment, mowing equipment) are kept repaired and

in good safe operating conditions.

• Issues NOTAMS. Commands snow removal operations and operates snow removal

equipment as necessary.

• Monitors and updates the Airport Storm Water Management Plan and other EPA

regulatory requirements.

• Assists with implementing and updating the Airport’s Emergency Plan.

• Ensures the airport compliant with the Airport Certification Manual and prepares updates

to other plans or programs associated with the manual and or airport certification.

• Manages the airport access control system and access control program.

• Implements TSA regulatory requirements for the safety and security of the Airport.

• Communicates effectively with airport tenants and the general public.

Airport Operations & Maintenance Technician

The Airport Operations & Maintenance Technician duties include performing general airfield

maintenance to ensure the operational safety of the airport 365 days per year, 24 hours per day.

This includes the maintenance of the airfield facilities and aircraft operational areas to ensure

safety in accordance with Federal Aviation Administration (FAA) Code of Federal Regulations Part

139 and to ensure that airport security is maintained in accordance with Transportation Security

Administration (TSA) Regulation 1542. Responsibilities may include, but are not limited to:

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• With supervisory oversight, performs airport patrols and daily inspections and other

functions associated with airport operations, which assures the airport’s compliance with

federal, state, and local regulations.

• Conducts and assists with the repair and maintenance of airport equipment, hangars,

buildings, and grounds.

• Is on twenty- four (24) hour on-call events such as snow removal during winter months,

including weekends and holidays.

• Performs general operations and assists with the maintenance of all airport vehicles and

equipment, including tractors, mowers, snowplows and dump trucks.

• Conducts job duties safely within an airport environment where aircraft operations occur.

Maintains the airfield and facilities in compliance with the Airport Certification Manual

and all federal, state, and local regulations.

• After required training is done, assists the Airport Security Coordinator (ASC) in

maintaining the airport’s compliance with TSA Part 1542 Security Regulations and the

Airport Security Plan (ASP).

• At the direction of the Airport Director and/or the Airport Operations and Maintenance

Supervisor issues NOTAMS and performs other duties as assigned.

Executive Assistant

The Executive Assistant supports the needs of the airport by fulfilling administrative,

organizational, and operational responsibilities for the Airport Director and the Airport

Operations and Maintenance Supervisor. Responsibilities may include, but are not limited to:

• Answers phone inquiries from the public and other city departments.

• Assists with federal and state grant administration.

• Composes and edits written correspondence, coordinates meetings, and explain policies

and procedures to customers and staff.

• Coordinates the submittal of City Council and Northern Colorado Regional Airport

Commission information with the Airport Director and the cities.

• Coordinates marketing and public information management including electronic

communication resources.

• Develops and maintains computer skills proficient in utilizing the internet/intranet,

spreadsheets, databases, and word processing software.

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• Works with Airport Director to facilitate and coordinate citizen participation and public

outreach.

• Assists with Airport Safety Management system.

• Performs research, generates reports, and distributes information.

• Processes service agreements, petty cash, online submittal of invoices, budget reports,

payroll, and purchasing card transactions.

• Maintains and organizes airport security badging and processing.

• Prepares information and presentations for public meetings.

• Prepares and maintains department policy and procedure manuals.

• Maintains department files, both confidential and general.

• Promotes effective administrative procedures for the department.

Business Development Specialist

Under the direction of the Airport Director, the Business Development Specialist is responsible to

plan, develop, implement, and administer business development initiatives and planning

strategies that align with policies outlined by the airport’s adopted Strategic Plan and Master Plan.

The role utilizes an entrepreneurial approach, collaborative leadership style, and effective

analytical skills to perform these functions in addition to fostering relationships with leadership

and staff from the two cities and other organizations within the region. The primary objectives of

this position will be to initiate, and lead activities related to airport planning and development,

enhancing revenue generation and diversification, act as a primary point of contact for private

development plan submittals, and assist with capital project planning and management activities.

Responsibilities may include, but are not limited to:

• Preparing requests for proposals, recommends selection for external professional

services, reviews work scopes, writes contracts, directs the work of consulting partners,

assists with cost estimation, and submits progress reports to management.

• Establishes and oversees processes for marketing, negotiating, and recommending award

for business development opportunities for airport owned property, and land adjacent

that could request airport access.

• Prospects new development and businesses interested in establishing a presence at the

airport by researching various resources for potential businesses, creating proposals, and

conducting presentations to prospective tenants.

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• Champions, cultivates, and oversees the airport’s “customer first” organizational

approach for customer service on a daily basis.

• Coordinates the negotiation of new business opportunities with current and prospective

tenants of the airport including specific terms and conditions, development plans,

investment, and financing.

• Coordinates the engagement of industry specialists to analyze opportunities and market

them to prospective airport users.

• Represents the airport at networking, business events, and industry trade shows. Initiates

and maintains strong and productive client relationship management strategies and

tactics to ensure opportunities for investment in the airport.

• Effectively interfaces with other airport staff and policymakers in the research and

analysis required to support development opportunities and associated marketing

materials.

• Oversees real estate, property management, and associated planning functions of the

airport.

• Coordinate with internal and external development partners to develop long term

strategies for infrastructure in and around the airport including the City of Loveland’s

Development Services department, Public Works department, Power division, the Fort

Collins- Loveland Water and South Fort Collins Sanitation Districts, Excel Energy, and

Communications network providers.

• Supports compatible land use surrounding the airport by actively participating in land use

proposals and planning updates by area municipalities including the Cities of Loveland,

Fort Collins, and Larimer County.

Intern II

This program is intended to provide a student/intern an all-around introduction to professional

airport management and operations at a public use general aviation/commercial service airport.

At the end of the internship period, the intern is intended to be able to demonstrate adequate

knowledge of airport management and operations.

The duties of the Intern II will be directly related to the management and operation of the Airport

and will involve both inside and outside work. Work duties will generally include airport

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management functions, airfield operations, airport maintenance activities (including operation of

maintenance equipment), airport finance and budgeting, marketing and promotions, aircraft

rescue and firefighting, and special projects. While the intern will work directly for the Airport

Operations Maintenance Supervisor, he/she may routinely work under the supervision of other

airport staff members. In addition, the Intern II will be trained in the compliance, inspection and

record keeping of the Airport FAR 139 Certification Manual (ACM), Airport Security Plan (ASP),

Airport Wildlife Management Plan and Storm Water Management Plan.

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STAFF SKILLSET ANALYSIS & RECOMMENDATIONS

The following recommendations were developed after a review of the current job descriptions

as well as interviewing each staff member.

The staff of FNL have demonstrated that they are fully committed to the success of the

airport and that they are, and have been willing, to do whatever it takes to further the airport’s

interests and are enthusiastic about the opportunity to grow their careers within the

airport. Their dedication and teamwork is a credit to the airport and a confirmation that the

airport is flourishing under the leadership of Mr. Licon.

26

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STAFFING RECOMMENDATIONS (PROPOSED ORGANIZATION CHARTS)

CURRENT ORGANIZATION CHART

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MINIMUM STAFF ORGANIZATION CHART – PHASE I

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STAFF ORGANIZATION CHART – PHASE ll

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STAFF ORGANIZATION CHART – PHASE lll

PROPOSED STAFFING CHANGES DISCUSSION

In benchmarking airports with enplanement levels that are the eventual goal of FNL - 20,315 to

96,201 enplanements, the average number of staff in order to support that growth is

approximately fourteen (14). FNL currently has a headcount of five (5), with a vacant Airport

Operations - Maintenance Technician position and an Intern position for a total of six (6)

budgeted headcount, not including the Intern position, as it is a state-sponsored program.

It is clear from our interviews with staff as well as the results of our benchmarking, that the current

staff number and composition will not carry FNL to its future desired state of supporting increased

commercial traffic. We learned that almost every staff member is engaged in not only repairing

and maintaining equipment, but also manning the equipment when there is a snow emergency.

In light of this information, we propose the following changes.

The staffing recommendations encompass a three-phase implementation. The first step to

making these recommendations are to review the current organization structure, interview FNL

incumbent employees, and to benchmark comparator airports and their staffing structure and

size.

Current State: The first organization chart displayed in this report is the current airport structure,

which consists of an Airport Director, an Executive Assistant, a Business Development Manager,

an Airport Operations - Maintenance Supervisor, and two Airport Operations - Maintenance

Technician positions. One of the Airport Operations - Maintenance Technician positions is

currently vacant.

Phase I: This phase is considered the airport's "minimal staffing" level. Based on our discussions

with the staff as well as the benchmarking that we conducted, FNL is currently not at a minimum

staffing level. Our recommendations are to hire an Assistant Airport Director (duties are as

outlined in the proposed job description contained in the Appendix) to assist the Airport Director

and to prepare the airport for future growth. The recommended salary grade for this position is

Salary Grade EOS - $80,200 - $128,400. A recent compensation study conducted by ADK places

the average of this type of role for a small airport at $121,272 and the median salary at $110,906.

This person should be hired before Mr. Mack retires to assure a transfer of knowledge while Mr.

CONSULTING& tXECUTIVE SEARCH

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Northern Colorado Regional Airport – Organization Study 2019

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Mack is still on staff, which may be for several years yet. We also recommend that Mr. Mack be

promoted to an Airport Operations & Maintenance Manager position to better reflect the scope

of his current duties, experience, and responsibilities. The recommended salary grade for this

position is Salary Grade No. E05 - $80,200 - $128,400 around the middle-lower end of the range.

In a recent compensation studies of small airports conducted by ADK, the average salary for this

position is $94,217.00 and the median wage is $89,703.00. The other recommendation is to

immediately fill the Airport Operations & Maintenance Technician vacancy.

As recommendations for positions below the Airport Director have been discussed, it should be

noted that the ADK study for small airports returned a salary average for an Airport Director at

$171,637 with a median salary of $174,636.

Phase II: Phase II is implemented when FNL gains air service back from Allegiant Airlines. At this

point, it would be the only commercial service supported by the airport. The Assistant Airport

Director would already be in place from the Phase I enactment and the Airport Operations –

Airfield Technician vacancy would have been filled during Phase I.

Phase II would include the creation of an Airport Operations and Maintenance Manager, which

we recommend be filled by an internal staff member, Francis Robbins. This role should also be

classified as Salary Grade No. E03 - $61,800 - $95,800 but at the lower end of the range. In a

recent compensation study of small airports conducted by ADK, the average salary for this

position is $67,161 and the median wage is $68,500.1 A shift in the maintenance and operations

structure is also recommended, as follows. The current two Airport Operations – Airfield

Technician positions will remain in place, with a dedicated focus on airfield operations only (as

shown in the proposed job descriptions contained in the Appendix). The addition of two more

technicians, Airport Operations – Facilities & Fleet Technician (job description duties are

contained in the Appendix), are recommended in this phase. These positions will focus on

maintaining the facilities and fleet equipment. The salary level for these positions should remain

as they are in the current salary schedule.

1 This position is classified differently than the position recommendation for Mr. Mack due to Mr. Mack’s deep experience and expertise in the role which is valued at a higher level (see Phase I).

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Phase III: Phase III is to be considered when the airport gains additional commercial service airline

service. Recommendations for additional staffing in Phase III consist of a Finance &

Administration Manager (new job description is contained in the Appendix) primary duties would

be to oversee the budget and deal with finance issue and tasks. The position would also take over

the day-to-day requirements for FAA and State grants. This would be inclusive of grant creating

and administration. The position could also administer to a future Passenger Facility Charge (PFC)

program as well as any Small Community Air Service Development Grants that FNL may receive.

The Finance & Administration Manager should be in a Salary Grade No. E03 $61,800 - $95,800.

The ADK salary study for small airports average salary for this role is $77,733 and a median salary

of $75,513.

Also, an addition of three Emergency Services staff members who will be available to the airport

on a 24x7 basis is proposed. These positions will be a hybrid fire/police role (as described in the

job description contained in the Appendix). These positions should be placed in the Fire Engineer

classification for the City of Loveland.

Additional Staffing Considerations

Add seasonal employees to assist for snow events or other out-of-the ordinary operational

events. Explore and possibly recruit candidates from the FBOs, local building contractors, airlines,

City of Loveland and/or City of Fort Collins. If necessary, in order to recruit candidates, consider

establishing a policy that provides a guaranteed minimum number of hours per week whether or

not the seasonal employee is called in for a snow event.

• Work with the Loveland Fire Rescue Authority to explore the potential of a Fire Engineer

assisting the airport with daily inspections for weekends and holidays.

• Contract for janitorial services.

• Contract with a professional air service development consultant.

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This staffing plan will carry the airport to approximately the year 2025. By that time, the remote

tower will have been operational for five years and additional staffing needs will depend on the

amount of traffic generated by additional air service up to that point. The proposed plan will

assist in freeing up the Airport Director and the Business Development Manager to focus on

growth activities, instead of manning/repairing equipment. In this future state organization, the

Intern should fill in for the Executive Assistant if there is an absence, or a temporary service should

be utilized (or perhaps someone from the administrative area in the City of Loveland be brought

in on a temporary basis).

The Assistant Airport Director role will be a true second-in-command position for the Airport

Director, including the ability to effectively attend outside airport commission, city, and other

community meetings. This person should be able to step into the role of Airport Director

whenever necessary.

The addition of the two technical positions will support the operations of the airport, including

equipment repair, maintenance, and operation of equipment. The Airport Operations &

Maintenance Manager will be responsible for those positions as well as leading daily airfield

inspections. We propose that the Manager position will also be responsible for staff training

activities, as it relates to airfield operations. A current Airport Operations & Maintenance

Technician position is vacant, and we believe that Mr. Anderson should be considered for that

role.

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ADDITIONAL RESOURCES FOR PASSENGER SERVICES

City of Loveland Police (Currently in place)

Armed law enforcement officer support for passenger checkpoint, as required within the airport security program (ASP)

Contract Janitorial Services (Proposed)

To remove the current staff from

providing janitorial services in the terminal

building and administrative / ARFF building.

Seasonal Maintenance Workers (Proposed) Snow removal, airport operations, and maintenance – consider employing retireesfor these positions.

Loveland Regional Fire Authority – ARFF(Currently in place)

On site in support of the aircraft rescue and Index B requirements for FAA/FAR Part 139

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PROPOSED RECRUITING AND TALENT DEVELOPMENT STRATEGY

Employee Development: We recommend implementing a performance management system that

is directly tied to the achievement of airport goals and objectives, the employee’s development,

in addition to current job performance evaluation, that is in use and is very effective. We would

propose integrating the current performance management into this system as “Dimension 2.” We

have attached a presentation in the appendix as well as draft forms for the airport to use in order

to tie employee performance to the achievement of airport goals and objectives. The added

benefit of this proposed program is that it also focuses on employee development as an

achievement. The benefits of implementing a program that includes employee development are

numerous and include:

• Uncovering hidden employee talents

• Satisfaction on the employee’s part that the airport is willing to invest in the development

of their employees

• Increased skills and knowledge

• Better ability to gauge the level of the employee’s talents and any gaps that may exist

• Learning is used to improve performance

• Bringing new ideas to the airport for improvement

• Recognizing potential and readiness for employee promotion

• Implementing a “learning culture” into the airport

• Display of genuine interest in an employee’s career development, which results in loyalty

to the airport

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Northern Colorado Regional Airport Performance Management and Development Process

Talent Acquisition Strategy: The City of Loveland currently has a very good talent acquisition

process in place. The following recommendations are meant only as possible enhancements to

that process:

• Collect talent acquisition data by using some of the proposed metrics:

• Visits to career website = Number of visits to website

• Applicants per job posting = Number of applicants per job posting

• Qualified candidates = Number of qualified applicants per job posting

• Number of interviews = Number of interviews per job posting

• How many offers = Number of offers per job posting

• How many offers before hire (offer acceptance rate) = OAR = (Number of

acceptances/number of offers) x 100

• Average time-to-hire = Total number of days of open jobs/total number of jobs

open

• Performance/quality of hire = Average new hire job performance rating + % of

new hires with acceptable job assimilation + % of new hires retained after one

year

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• Retention rate = (Total employees still employed at end of period/total

employees at start of period) x 100

• Cost per hire = [Total external costs] + [Total internal costs]/total number of

hires

• Develop or enhance presence on social media such as LinkedIn, Facebook, Twitter,

Google+, Pinterest, etc. Creating a “brand” as an employer of choice is also part of

enhancing an organization’s social media presence.

• Fully leverage any HR technology that the City of Loveland currently employs.

• Enhance the candidate experience by ensuring that candidates do not have to enter

information into the talent acquisition software twice, that adequate data parsing from

resumes are working, and that candidates are receiving regular communication about

their status. Also ensure that the talent acquisition software in use is mobile-friendly.

• Review the City of Loveland/Northern Colorado Regional Airport’s reputation as an

employer. You can find these reviews on Glassdoor and other social media sites.

• Ensure that your website (both the City and the Airport’s) website are linked to recruiting

websites, these job boards have utilities to assist employers in linking their information.

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PROPOSED OPERATIONAL, CAPITAL, ADMINISTRATIVE AND GENERAL BUSINESS PRACTICES RECOMMENDATIONS

It is obvious that the safety and security of the airport is high priority with staff. There is a strong

and positive culture in place now. Safety issues and compliance topics are dealt with immediately

and in an appropriate manner. The staff should be commended for this track record. We

understand that some of the following recommendations may be very costly and therefore would

need to be phased in over time and with the collaboration of the Cities of Loveland and Fort

Collins, the State of Colorado Aeronautics and the FAA.

1. Elimination of the Crosswind Runway 06-24 - Reconfigure the crosswind runway to a

dedicated taxiway for use by the business park operators. The runway is commonly used

as a taxiway and then on a limited basis, as a runway. There are geometry and safety

issues with the current configuration. The existing configuration and practices could

cause confusion and has serious safety ramifications. This option will enhance safety,

save on overall maintenance costs and will make airport geometry more consistent with

FAA guidance. The elimination of the crosswind runway should occur regardless of

whether the parallel runway moves forward.

2. Widening Runway 15/33 from 100’ to 150’ – Widening the runway to a more standard

150’ would enhance safety and assist with future air service enhancement efforts.

3. Enhanced Security Fencing - Securing the access between the airport operations area

and the business park should occur. The current configuration, although improved from

past practices, has the potential to be a significant issue for Transportation Security

Administration (TSA) compliance and the Airport Security Plan (ASP). This

recommendation is to improve fencing and to install an automatic electronic gate that

would be operated by authorized aircraft pilots via a remote-control unit.

4. Increase Daily Inspections to Seven Days a Week – With the return of schedule

passenger service to FNL, the FAA Part 139 Inspector will require an amendment to your

Airport Certification Manual (ACM) that will require a daily inspection of the airfield. The

incorporation of the staffing recommendations contained in this document will ensure

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that there will be enough staff to perform this duty. As an alternative, FNL should

consider training Loveland Fire Rescue Authority Fire Engineers in performing the daily

inspections on days when FNL staff are not scheduled, including weekends and holidays.

5. Expanding the Secure Ramp Area – This area is not large enough to have concurrent

passenger operations. Currently, only one large aircraft can operate in the secure area.

With the addition of commercial air service, there will be instances in the future where

two aircraft could be on the ground simultaneously and need access to the terminal

building.

6. Expand the Passenger Terminal Building – The current facility has served the airport and

community well but was intended to be temporary. The facility has size limitations.

Consideration should be made to temporarily expand the existing facility, perhaps with

mobile units, with longer term plans to replace the existing building with a permanent

facility.

7. Parallel Runway – In addition to the recommendation to eliminate the existing

crosswind runway, a replacement parallel runway should be considered.

8. Prepare for Rental Car Concessions – With the return of scheduled passenger service, a

need for rental car services should be considered.

9. Change the Model for Paid Parking – The existing parking management should be re-

engineered. The current process is for customers to place the parking payment in a lock

box. Cash control and parking enforcement is currently managed by the limited FNL

staff. FNL should consider entering into a concessionaire contract with a national parking

lot operator. Typically, these types of agreements contain an arrangement to split the

profits (percentage varies) between the operator and the airport. The airport benefits

by not having to produce the initial capital outlay and would not have responsibility to

manage the day to day operations, including revenue monitoring and enforcement. We

believe this would be the best process for FNL to manage parking when commercial air

service returns.

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10. Improve Collaboration with City of Loveland (COL) for Administrative Services – While

there are strong relationships with the City of Loveland’s administrative services,

including the procurement and human resources functions, there are some frustrations

with certain COL internal services, such as finance. We suggest building stronger

relationships with those entities including ensuring a mutual understanding of each

entities’ required processes. In addition, the City of Loveland should consider allowing

key staff members of FNL increased access to financial systems.

11. Rehabilitate or Reconstruct Vehicle Parking Area in Front of Terminal Building – The

existing parking lot needs attention and has exceeded it useful life. Plans should be made

to make repairs and upgrades to the parking lot.

12. Training – Provide an adequate budget for continued technical and leadership

development of FNL employees.

• AAAE is an industry association that provides a significant amount of

training options including:

• Airport Certified Employee (ACE) - In the areas of Airfield Operation, Airfield

Lighting Maintenance, Security, Communications, and Airport Trusted

Agent.

• Airport Security Coordinator Certification

• Certified Member

• Accredited Airport Executive

• Airport Rescue Fire Fighter (ARFF)

• International Aviation Snow Academy Basic Winter Operations Course

• Crisis Management

• Airport Emergency Planning

• Airport Security for Airport Operations

• Airport Wildlife Course

• Ground Operator Safety Training

• Part 139 Course

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• SMS

• Airport Safety and Operations Specialist (ASOS) – Basic and Advanced

13. Through-The-Fence (TTF) Agreement – Explore an enhanced agreement for business

park operators for a user fee for airfield access. We understand that the original

agreements may exist with a grandfather provision for current operators, but efforts to

implement an enhanced agreement should be considered.

14. Security Fence/Gate Modification by ARFF Building – Reposition the security fence and

gate access to provide the ARFF/Snow Removal Equipment (SRE) building have direct

airfield access. In the event of an aircraft incident or accident, the ARFF truck must exit

the building and then wait for the electronic gate to open. In the event of power loss,

the ARFF vehicle would need to final alternate access, drive over the gate or FNL

personnel would need to manually open it. None of these options should be acceptable.

15. Remote Tower Education – Communicate and educate key airline personnel about the

value and benefits of this program. Reaching out personally to meet with the Chief Pilot

at Allegiant may be helpful.

16. Air Service Enhancement Efforts – We suggest FNL consider contracting with an Air

Service Consultant to assist with a leakage study, top markets for your catchment area,

creation of an incentive program, assistance with airline head quarter meetings and

community education.

17. Explore the possibility of creating an Airport Authority or Special District for FNL – The

creation of an airport authority governance structure for the airport should be

considered. An airport authority would provide a specific focus on the management of

the airport to enhance services and facilities in support of the safe, orderly, expeditious,

and economic operation of the airport. The implementation of an airport authority

structure would ensure that meetings and processes connected to the airport are more

efficient and focused solely on the operation of the airport.

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IN CONCLUSION

We would like to take this opportunity to thank the cities of Loveland, Fort Collins, and the

Northern Colorado Regional Airport for allowing us to conduct this study on behalf of the airport.

We have enjoyed meeting the staff and learning about the operations of the airport and

associated city administrative services.

The airport is very well managed by the cities of Loveland and Fort Collins and the airport staff. It

is a well maintained, efficiently run operation and again, the staff (including support staff) should

be commended on the outstanding job they do in order to ensure the safe functioning of the

airport.

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APPENDIX

APPENDIX A

Current Staff Job Descriptions

POSITION TITLE: AIRPORT DIRECTOR DEPARTMENT: Public Works DIVISION: Airport REVISION DATE: July 15, 2012 FLSA STATUS: X Exempt Non-exempt

GENERAL PURPOSE: The Airport Director is responsible for the safe and efficient daily operation, planning, development and maintenance of the Fort Collins/Loveland Municipal Airport.

ESSENTION JOB FUNCTIONS: Incumbent must comply with all rules, regulations and policies affecting the Airport and Airport personnel, as issued by the Cities of Fort Collins and Loveland, TSA, and the FAA. Responsibilities may include, but are not limited to:

• Develop and monitor annual operating and capital improvement budgets.

• Participate in the negotiation of tenant and use agreements.

• Formulate and enforce Airport rules and regulations.

• Monitor Airport personnel, methods, procedures and facilities to improve Airport

efficiency.

• Maintain the physical condition of the Airport facilities and ground equipment.

• Provide for all aspects of Airport security.

• Maintain a readiness to handle emergencies.

• Establish an effective noise abatement program.

• Liaison activities, as appropriate, with County, State and Federal agencies.

• Supervise Airport staff

• Apply for and pursue grants to aid in the development of capital improvement

program.

The Airport Director will be part of the management team of the two cities, and as such is expected to conduct Airport operations in a like manner as other City departments.

OTHER JOB FUNCTIONS: May be expected to make presentations before the City Councils of the two communities as is necessary to obtain funding or direction on significant policy issues.

SUPERVISORY DUTIES: This position is responsible for supervision of City employee(s).

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees: planning,

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assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

JOB QUALIFICATIONS: Knowledge, skills and abilities: Must possess strong leadership, communication and managerial skills. Must be able to qualify for the following: performance of airport related first aid and use and application of snow removal techniques and operation of snow removal equipment. Ability to establish and maintain effective working relationships with diverse groups of public officials, employees, the business community and the public. Ability to make sound judgments, exhibit patience in stressful situations and demonstrate problem solving. Ability to communicate effectively, both orally and in writing. Ability to make personal presentations to a variety of audiences; ability to establish and maintain effective working relationships with elected and appointed officials, news media, supervisors, assigned personnel, other employees and the general public.

Core competencies: Accountability, Collaboration, Courtesy and kindness, Innovation, Integrity, Safety, Service

Job specific competencies: Airport Safety Job Expertise Regulatory Compliance Performance Management Financial Responsibility Strategic Thinking Intergovernmental Relations

Education and/or experience: Bachelor's degree in aviation management, business or related field required. A.A.E. (Accredited Airport Executive) or Masters Degree post-graduate educational candidate preferred. Minimum of five years of experience in airport management, airport facility operations or other related airport/aviation management experience required. Specific expertise in maximizing the business potential and revenue stream from airport operations preferred.

Licensure and/or certifications: Must possess a valid driver's license.

Materials and equipment directly used: Telephone, computer, fax machine, photocopy machine

Working conditions and physical requirements: Work is generally performed in an office environment that may require bending, kneeling, kneeling, sitting for extended periods of time and reaching. Performs duties in several different locations, which includes traveling between buildings and hangars on airport grounds. Required to drive motorized vehicles, climb ladders, push, pull, stoop, kneel and crawl to perform the essential functions of the job.

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This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions

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POSITION TITLE: AIRPORT OPERATIONS MAINTENANCE SUPERVISOR DEPARTMENT: Airport DIVISION: Public Works REVISION DATE: 8-17-2015FLSA STATUS: X Exempt Non-exempt

GENERAL PURPOSE: Performs various duties to ensure the general safety regulatory requirements of the airport are met. Ensues the airport is operated in accordance with FAA Part 139 requirements and TSA regulations. Majority of time spent supervising maintenance and operations staff. Available on year-round twenty-four (24) hour on-call basis. Continually monitors airport activities and responds to emergencies. Performs special projects as assigned by supervisors. Majority of work is completed in the office.

ESSENTIAL JOB FUNCTIONS: Supervises, coaches, disciplines, and sets work schedules for operations and maintenance staff. Trains operations and maintenance staff in Part 139 and TSA regulations. Experienced and knowledgeable in FAA Part 139 Regulations and TSA Regulations. Assists with implementing and updating the Airport’s Security Plan. Capable of implementing work assignments for staff ensuring the airport is in conformance with Local, State and Federal requirements. Ensures the airport’s property, buildings, runways, taxiways, ramp areas, equipment (tractors, mowers, snow removal equipment, mowing equipment) are kept repaired and in good safe operating conditions. Issues NOTAMS. Commands snow removal operations and operates snow removal equipment as necessary. Monitors and updates the Airport Storm Water Management Plan and other EPA regulatory requirements. Assists with implementing and updating the Airport’s Emergency Plan. Ensures the airport is in compliance with the Airport Certification Manual and prepares updates to other plans or programs associated with the manual and or airport certification. Manages the airport access control system and access control program. Implements TSA regulatory requirements for the safety and security of the Airport. Communicates effectively with airport tenants and the general public.

OTHER JOB FUNCTIONS: Negotiates contracts and purchase equipment, parts and/or materials for repairs to airport property including hangars, buildings and airfield facilities and equipment. Identifies vendors and negotiates contracts and agreements. Perform training of staff and airport tenants as required by the FAA and TSA. Maintain the Airport’s access control system Perform other duties as assigned by the airport director. Perform TSA security related functions. Work weekends and rotating shifts and fill in for maintenance and operations staff on an as-needed basis.

SUPERVISORY DUTIES: This position is responsible for supervision of City employee(s). Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees: planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

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JOB QUALIFICATIONS: Knowledge, skills and abilities: Must be able to communicate effectively in writing and orally. Proficient with computers and use of Word, Excel, Power Point and the internet. Must have the ability to do strenuous physical work and troubleshoot a variety of conditions as they relate to repair and maintenance of equipment, airport facilities and equipment and buildings. Knowledgeable in airport, FAA and TSA regulations including compliance with Part 139, Transportation Security Administration regulations, and personnel management. Must be fingerprinted and pass criminal history background checks as required by TSA to work within the airport Secured Areas. Possess the ability to effectively manage people and make decisions with little or not supervision. Assists the Aviation

Director and is responsible for implementing senior level management decisions. Must be a creative thinker, a self-starter and capable of making decisions with minimal supervision.

Core competencies: Accountability, Collaboration, Courtesy and kindness, Innovation, Integrity, Safety, Service

Job Specific competencies: Performance management, Coordination, Initiative, Regulatory compliance, Job expertise, Procurement

Education and/or experience: A Bachelor’s degree in Airport Management required. Minimum of five (5) year’s experience working at a publicly owned airport directly involved with duties most closely related to the essential job functions required. A combination of education and/or experience that includes five (5) years or more of progressive supervisory Airport managerial responsibilities and dutiesassociated with Airport operations and maintenance in FAA Part 139 operations, TSA Regulations,the Federal Emergency Management Agency’s National Incident Management System trainingmay be substituted for the education requirement.

Licensure and/or certifications: Must possess a valid driver’s license. A valid FAA pilot’s license and endorsements from the American Association of Airport Executives such as an ACE designation or Certified Member are preferred.

Material and equipment directly used: City vehicles, hand and power tools, welding equipment, tractors, dump truck, front end loader and snow removal equipment

Working conditions and physical requirements: Performs most duties in an office environment. Also requires traveling between buildings and hangars on airport and throughout the airport grounds, runways, taxiways and ramp areas. Required to drive motorized vehicles, climb ladders, push, pull, stoop, kneel and crawl to perform the essential functions of the job.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

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POSITION TITLE: BUSINESS DEVELOPMENT SPECIALIST-AIRPORT PLANNING DEPARTMENT: AIRPORT DIVISION: REVISION DATE: 8/14/2018 FLSA STATUS: X Exempt Non-exempt

GENERAL PURPOSE: Under general supervision and administrative direction, is responsible to plan, develop, implement, and administer business development initiatives and planning strategies that align with policies outlined by the Airport’s adopted Strategic Plan, and Master Plan. The chosen candidate will utilize an entrepreneurial approach, collaborative leadership style, and effective analytical skills, to perform these functions in addition to fostering relationships with leadership and staff from the two Cities and other organizations within the region. The primary objectives of this position will be to initiate, and lead activities related to airport planning and development, enhancing revenue generation and diversification, act as a primary point of contact for private development plan submittals, and assist with capital project planning and management activities.,.

ESSENTIAL JOB FUNCTIONS:

• Prepares requests for proposals, recommends selection for external professional services,

reviews work scopes, writes contracts, directs the work of consulting partners, assists

with cost estimation, and submits progress reports to management.

• Establishes and oversees processes for marketing, negotiating, and recommending award

for business development opportunities for Airport owned property, and land adjacent

that could request airport access.

• Prospects new development and businesses interested in establishing a presence at the

Airport by researching various resources for potential businesses, creating proposals, and

conducting presentations to prospective tenants.

• Champions, cultivates, and oversees the Airport’s “customer first” organizational

approach for customer service on a daily basis.

• Coordinates the negotiation of new business opportunities with current and prospective

tenants of the Airport including specific terms and conditions, development plans,

investment, and financing.

• Coordinates the engagement of industry specialists to analyze opportunities and market

them to prospective Airport users.

• Represents the Airport at networking, business events, and industry trade shows. Initiates

and maintains strong and productive client relationship management strategies and

tactics to ensure opportunities for investment in the Airport.

• Effectively interfaces with other Airport staff and policymakers in the research and

analysis required to support development opportunities and associated marketing

materials.

• Oversees real estate, property management, and associated planning functions of the

Airport.

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• Coordinate with internal and external development partners to develop long term

strategies for infrastructure in and around the Airport including the City of Loveland’s

Development Services Department, Public Works Department, Power Division, the Fort

Collins- Loveland Water and South Fort Collins Sanitation Districts, Excel Energy, and

Communications network providers.

• Support compatible land use surrounding the airport by actively participating in land use

proposals and planning updates by area municipalities including the Cities of Loveland,

Fort Collins, and Larimer County.

OTHER JOB FUNCTIONS: Performs other duties as assigned.

SUPERVISORY DUTIES: Responsible for the supervision of Intern II position(s). Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees: planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

JOB QUALIFICATIONS: Knowledge, skills and abilities: Ideal candidate will know and understand:

• Rules and regulations pertaining to Federal Aviation Administration standards for airport

planning, land use, and property development.

• Principles and techniques of project management, airport planning, industrial

development, marketing, advertising, promotion, and salesmanship.

• Principles, methods, practices and techniques involved in real estate development, new

business development, and land leasing.

• Knowledge of economics, forecasting, and risk/benefits analysis.

• Analytical processes, presentation skills, and ability to analyze and formulate solutions to

complex problems.

• Experience and/or knowledge of airport administration and federal regulatory

requirements related to airport property management, development, and business

operations.

• Knowledge of current trends and best practices in the use of traditional, electronic and

social media advertising, marketing and other public relations tools.

• Must be able to attend meetings and functions out of office and off-site at constituent

locations.

Core competencies: Accountability and Integrity, Collaboration, Service, Courtesy and Kindness, Innovation, Safety

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Job specific competencies: Action Oriented, Community Relations, Impact & Influence, Poise/ Professionalism, Technical Knowledge

Education and/or experience: Bachelor’s degree from an accredited college or university with major coursework in public administration, public planning, business management, airport or aviation management, or related field required. An equivalent combination of education and/or experience may substitute for the education requirement on a year-for-year basis. Minimum of three (3) years of full-time professional experience in airport planning and development.

Licensure and/or certifications: Accreditation from the American Association of Airport Executives (AAAE) and/ or certification from the American Institute of Certified Planners (AICP) is preferred.

Material and equipment directly used: Standard office equipment including personal computer, functional software programs, printer, telephone, photocopier, fax, calculator. Functional computer software includes: E-mail, contact management, word processing, spreadsheet, publication, drafting, GIS systems, and 3-D modeling.

Working conditions and physical requirements: Work is generally performed in an office environment that may require sitting for extended periods of time with some standing, kneeling, bending, reaching and stooping. Work is occasionally performed out of office and off site. Light physical effort required by handling objects up to 20 pounds occasionally.

Must be fingerprinted and pass a ten-year criminal history background check as required by TSA to work within airport secured areas.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

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POSITION TITLE: EXECUTIVE ASSISTANT

DEPARTMENT: Airport DIVISION: REVISION DATE: FLSA STATUS: Exempt __X_ Non-exempt

GENERAL PURPOSE: Support the needs of the Airport by fulfilling administrative, organizational, and operational responsibilities for the Airport Director and the Airport Operations and Maintenance Manager.

ESSENTIAL JOB FUNCTIONS:

• Answer phone inquiries from the public and other City Departments

• Assist with Federal and State grant administration

• Compose and edit written correspondence, coordinate meetings, and explain policies and

procedures to customers and staff

• Coordinate submittal of City Council and Northern Colorado Regional Airport Commission

information with the Airport Director and the Cities

• Coordinate marketing and public information management including electronic

communication resources

• Develop and maintain computer skills proficient in utilizing the internet/intranet,

spreadsheets, databases, and word processing

• Work with Airport Director to facilitate and coordinate citizen participation and public

outreach

• Assist with Airport safety management system

• Perform research, generate reports, and distribute information

• Process service agreements, petty cash, online submittal of invoices, budget reports,

payroll, and purchasing card transactions

• Maintain and organize airport security badging and processing

• Prepare information and presentations for public meetings

• Prepare and maintain department policy and procedure manuals

• Maintain department files, both confidential and general

• Promote effective administrative procedures for the department

OTHER JOB FUNCTIONS:

SUPERVISORY DUTIES:

JOB QUALIFICATIONS: Qualified candidates will possess the following:

• A positive attitude

• A high level of personal accountability

• Ability to resolve conflicts independently and professionally

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• Will be ready and willing to perform various functions expeditiously, and be flexible in

responding to high priority or unscheduled events

• Ability to work independently in a fast-paced environment on a wide range of customer

challenges

• Ability to exercise judgment within defined practices and policies

• Capability of efficient prioritizing and multitasking

• Has knowledge of modern office practices, procedures, and equipment

• Displays and demonstrates sharp verbal and written communication skills

• Acts with diplomacy and professionalism

• Exercises integrity in handling sensitive information

• Understands and closely follows oral and written instructions

• Establishes and maintains positive working relationships with coworkers, customers, and

the public

Core competencies: Accountability and Integrity, Collaboration, Service, Courtesy and Kindness, Innovation, Safety

Job Specific Competencies: Job Knowledge, Coordination, Problem Solving, Communication, Organizational Skills

Education and/or experience Five (5) years of progressively responsible administrative experience required. Experience in a high volume, extensive public contact office is preferred. Prefer business related degree. Microsoft Office experience preferred.

Licensure and/or certifications: Must possess a valid driver’s license.

Material and equipment directly used: Computer, printer, copier, fax, calculator, telephone, smart phone

Working conditions and physical requirements: Work is mainly performed in an office environment, which includes sitting for extended periods of time and repetitive keyboard motion. Must have the ability to lift, position, push, pull, and transport objects weighing up to 20 pounds. May including traveling on the Airport grounds and operating a variety of motorized vehicles.

Must be fingerprinted and pass a ten-year criminal history background check as required by TSA to work within airport secured areas.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

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POSITION TITLE: AIRPORT OPERATIONS & MAINTENANCE TECHNICIAN DEPARTMENT: Airport DIVISION: REVISION DATE: 9-30-2016FLSA STATUS: Exempt X Non-exempt

GENERAL PURPOSE: Duties include general airfield maintenance to ensure operational safety of the airport 365 days per year, 24 hours per day; maintenance of the airfield facilities and aircraft operational areas to ensure safety in accordance with Federal Aviation Administration (FAA) Code of Federal Regulations Part 139 and to ensure airport security is maintained in accordance with Transportation Security Administration (TSA) Regulation 1542.

ESSENTIAL JOB FUNCTIONS: With guidance from supervisor performs airport patrols and daily inspections and other functions associated with airport operations, which assures the airport’s compliance with federal, state, and local regulations. Conducts and assists with the repair and maintenance of airport equipment, hangars, buildings, and grounds. Twenty-four (24) hour on-call events such as snow removal during winter months, including weekends and holidays. Performs general operations and assists with the maintenance of all airport vehicles and equipment, including tractors, mowers, snowplows and dump trucks. Conducts job duties safely within an airport environment where aircraft operations occur. Maintain the airfield and facilities in compliance with the Airport Certification Manual and all federal, state, and local regulations. Upon completion of required training, assists the Airport Security Coordinator (ASC) in maintaining the airport’s compliance with TSA Part 1542 Security Regulations and the Airport Security Plan (ASP).

OTHER JOB FUNCTIONS: At the direction of the Airport Director and/or the Airport Operations and Maintenance Supervisor issues NOTAMS and performs other duties as assigned.

SUPERVISORY DUTIES:

JOB QUALIFICATIONS: Knowledge, skills and abilities: Must be able to communicate effectively in writing and verbally including use of aircraft radio communications. Must have the ability to perform strenuous physical work indoors and outdoors and troubleshoot a variety of conditions as they relate to repair and maintenance. Must have proficient computer skills and knowledge using Microsoft and Windows Office platforms and Apple iPad.

Core competencies: Accountability, Collaboration, Courtesy and kindness, Innovation, Integrity, Safety, Service

Job specific competencies: Maintenance, Job knowledge, Action Oriented, Equipment Operation, Problem Solving

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Education and/or experience: Three (3) years’ experience in general maintenance or related field with an emphasis on duties most closely related to the essential job functions including operating various types of equipment required. Experience working at an airport and operating airport equipment with aircraft operational areas preferred. Experience working at a Part 139 Certificated airport preferred.

Licensure and/or certifications: Must possess a valid driver's license.

Material and equipment directly used: City vehicles, hand and power tools, metal fabrication equipment, tractors, mowers, dump trucks with plow, front end loader, snow blowers and other snow removal equipment, computer, printer, office phone system

Working conditions and physical requirements: Performs duties in several different locations at the airport, which includes traveling between buildings, airport perimeter and on the airport’s runways and taxiways. Required to drive motorized vehicles, climb ladders, push, pull, stoop, kneel and crawl to perform the essential functions of the job.

Must be fingerprinted and pass a ten-year criminal history background check as required by TSA to work within airport secured areas.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

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POSITION TITLE: Intern II - Airport DEPARTMENT: Airport DIVISION: Airport REVISION DATE: 3/1/2018 FLSA STATUS: Exempt X Non-exempt

GENERAL PURPOSE: This program is intended to provide a student/intern an all-around introduction to professional airport management and operations at a public use general aviation/commercial service airport. At the end of the internship period, the intern is intended to be able to demonstrate adequate knowledge of airport management and operations.

ESSENTIAL JOB FUNCTIONS: The duties will be directly related to the management and operation of the Airport and will involve both inside and outside work. Work duties will generally include airport management functions, airfield operations, airport maintenance activities (including operation of maintenance equipment), airport finance and budgeting, marketing and promotions, aircraft rescue and firefighting, and special projects. While the intern will report directly to the Business Development Specialist, he/she may routinely work under the supervision of other airport staff members.

OTHER JOB FUNCTIONS: Compliance, inspection and record keeping of the Airport FAR 139 Certification Manual (ACM), Airport Security Plan (ASP), Airport Wildlife Management Plan and Storm Water Management Plan.

SUPERVISORY DUTIES: None

JOB QUALIFICATIONS: Knowledge, skills and abilities: Should have basic understanding and knowledge of aviation/airport operations, and working knowledge of modern office practices and equipment, including personal computers, and MS office software. Must have the ability to read and follow written instructions, operate office equipment, and effectively communicate information, verbally and in writing, in a positive and professional manner with staff and general public. Ability to perform strenuous physical work inside and outside. Applicant will be subject to TSA background check requirements and must be able to obtain clearance to work within airport secured areas. Must possess a valid driver’s license.

Education and/or formal training: Formal training in an aviation/airport curriculum and basic aviation/airport knowledge is required.

Experience: Previous work experience in an aviation/airport environment required as well as administrative and customer service knowledge and/or experience.

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Licensure and Certifications: Must possess a valid driver license.

Material and equipment directly used: Multi-line telephone system, personal computer, printer, copier, fax machine, and ten-key calculator. Based on license and/or certifications applicant may use city vehicles, hand and power tools, welding equipment, mowers, and possibly tractors, dump trucks, front end loader, and snow removal equipment.

Working environment/physical activities: Performs duties in several different locations, which includes traveling between buildings, airport perimeter and on the airport’s runways and taxiways. Performing security related activities outside on the ramp area in all weather conditions may be required. Position is required to drive motorized vehicles, climb ladders, push, pull, stoop, kneel, and crawl to perform the essential functions of the job. Typical office environment requires sitting for extended periods of time, reaching and repetitive keyboard/typing motion. Office may be noisy at times due to location within fire department station, and may be subject to occasional engine noise, diesel fumes, and exhaust.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

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APPENDIX B

Proposed (New) Staff Job Descriptions

POSITION TITLE: ASSISTANT AIRPORT DIRECTOR DEPARTMENT: Airport DIVISION: Public Works REVISION DATE: N/A FLSA STATUS: X Exempt Non-exempt

GENERAL PURPOSE: Performs various duties to ensure the general safety regulatory requirements of the airport are met. Ensues the airport is operated in accordance with FAA Part 139 requirements and TSA regulations. Oversees operational management of the airport including the Airport Operations & Maintenance Manager. Available on year-round twenty-four (24) hour on-call basis. Continually monitors airport activities and responds to emergencies. Performs special projects as assigned by the Airport Director. Majority of work is completed in the office. Is designated Airport Director in the Airport Director’s absence.

ESSENTIAL JOB FUNCTIONS: Oversees the airport operations and maintenance staff. Ensures that operations and maintenance staff are trained in Part 139 and TSA regulations. Experienced and knowledgeable in FAA Part 139 Regulations and TSA Regulations. Assists with implementing and updating the Airport’s Security Plan. Oversees implementation of work assignments for staff to ensure that the airport is in conformance with Local, State and Federal requirements. Makes certain that the airport’s property, buildings, runways, taxiways, ramp areas, equipment (tractors, mowers, snow removal equipment, mowing equipment) are kept repaired and in good safe operating conditions. Issues NOTAMS. Commands snow removal operations. Monitors and updates the Airport Storm Water Management Plan and other EPA regulatory requirements. Implements, monitors, and updates the Airport’s Emergency Plan. Ensures the airport is compliant with the Airport Certification Manual and prepares updates to other plans or programs associated with the manual and or airport certification. Manages the airport access control system and access control program. Implements TSA regulatory requirements for the safety and security of the Airport. Communicates effectively with airport tenants and the general public and attends commission, board or public meetings on behalf of the Airport Director, as necessary.

OTHER JOB FUNCTIONS: Negotiates contracts and purchase equipment, parts and/or materials for repairs to airport property including hangars, buildings and airfield facilities and equipment. Identifies vendors and negotiates contracts and agreements. Ensures that the training of staff and airport tenants as required by the FAA and TSA is done. Perform other duties as assigned by the airport director. Performs TSA security related functions.

SUPERVISORY DUTIES: This position is responsible for supervision of City employee(s). Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees: planning, assigning

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and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

JOB QUALIFICATIONS: Knowledge, skills and abilities: Must be able to communicate effectively in writing and orally. Proficient with computers and use of Word, Excel, Power Point and the internet. Must have the ability to do strenuous physical work and troubleshoot a variety of conditions as they relate to repair and maintenance of equipment, airport facilities and equipment and buildings. Knowledgeable in airport, FAA and TSA regulations including compliance with Part 139, Transportation Security Administration regulations, and personnel management. Must be fingerprinted and pass criminal history background checks as required by TSA to work within the airport Secured Areas. Possess the ability to effectively manage people and make decisions with little or not supervision. Assists the Aviation Director and is responsible for implementing senior level management decisions. Must be a creative thinker, a self-starter and capable of making decisions with minimal supervision.

Core competencies: Accountability, Collaboration, Courtesy and kindness, Innovation, Integrity, Safety, Service

Job Specific competencies: Performance management, Coordination, Initiative, Regulatory compliance, Job expertise, Procurement

Education and/or experience: A Bachelor’s degree in Airport Management required. Minimum of seven to ten (7-10) years of experience working at a publicly owned airport directly involved with duties most closely related to the essential job functions required. A combination of education and/or experience that includes seven (7) years or more of progressive supervisory Airport managerial responsibilities and duties associated with Airport operations and maintenance in FAA Part 139 operations, TSA Regulations, the Federal Emergency Management Agency’s National Incident Management System training may be substituted for the education requirement.

Licensure and/or certifications: Must possess a valid driver’s license. A valid FAA pilot’s license and endorsements from the American Association of Airport Executives such as an ACE designation or Certified Member are preferred.

Material and equipment directly used: City vehicles, hand and power tools, welding equipment, tractors, dump truck, front end loader and snow removal equipment

Working conditions and physical requirements: Performs most duties in an office environment. Also requires traveling between buildings and hangars on airport and throughout the airport grounds, runways, taxiways and ramp areas. Required to drive motorized vehicles, climb ladders, push, pull, stoop, kneel and crawl to perform the essential functions of the job.

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This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

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POSITION TITLE: AIRPORT OPERATIONS MAINTENANCE MANAGER DEPARTMENT: Airport DIVISION: Public Works REVISION DATE: 8-17-2015FLSA STATUS: X Exempt Non-exempt

GENERAL PURPOSE: Performs various duties to ensure the general safety regulatory requirements of the airport are met. Ensues the airport is operated in accordance with FAA Part 139 requirements and TSA regulations. Majority of time spent supervising maintenance and operations staff. Available on year-round twenty-four (24) hour on-call basis. Continually monitors airport activities and responds to emergencies. Performs special projects as assigned by supervisors. Work is completed in the office and on the airfield/airport property.

ESSENTIAL JOB FUNCTIONS: Supervises, coaches, disciplines, and sets work schedules for operations and maintenance staff. Trains operations and maintenance staff in Part 139 and TSA regulations. Experienced and knowledgeable in FAA Part 139 Regulations and TSA Regulations. Assists with implementing and updating the Airport’s Security Plan. Implements work assignments for staff ensuring the airport is in conformance with Local, State and Federal requirements. Ensures the airport’s property, buildings, runways, taxiways, ramp areas, equipment (tractors, mowers, snow removal equipment, mowing equipment) are kept repaired and in good safe operating conditions. Issues NOTAMS in the Assistant Airport’s absence and operates snow removal equipment as necessary. Ensures compliance with the Airport Storm Water Management Plan and other EPA regulatory requirements. Assists with implementing and updating the Airport’s Emergency Plan. Ensures the airport remains in compliance with the Airport Certification Manual and prepares updates to other plans or programs associated with the manual and or airport certification. Manages the airport access control system and access control program. Implements TSA regulatory requirements for the safety and security of the Airport. Communicates effectively with airport tenants and the general public.

OTHER JOB FUNCTIONS: Negotiates contracts and purchase equipment, parts and/or materials for repairs to airport property including hangars, buildings and airfield facilities and equipment. Identifies vendors and negotiates contracts and agreements. Perform training of staff and airport tenants as required by the FAA and TSA. Maintain the Airport’s access control system Perform other duties as assigned by the airport director. Perform TSA security related functions. Work weekends and rotating shifts and fill in for maintenance and operations staff on an as-needed basis.

SUPERVISORY DUTIES: This position is responsible for supervision of City employee(s) and the airport operations maintenance staff. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees: planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

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JOB QUALIFICATIONS: Knowledge, skills and abilities: Must be able to communicate effectively in writing and orally. Proficient with computers and use of Word, Excel, Power Point and the internet. Must have the ability to do strenuous physical work and troubleshoot a variety of conditions as they relate to repair and maintenance of equipment, airport facilities and equipment and buildings. Knowledgeable in airport, FAA and TSA regulations including compliance with Part 139, Transportation Security Administration regulations, and personnel management. Must be fingerprinted and pass criminal history background checks as required by TSA to work within the airport Secured Areas. Possess the ability to effectively manage people and make decisions with little or no supervision. Assists the Aviation Director and is responsible for implementing senior level management decisions. Must be a creative thinker, a self-starter and capable of making decisions with minimal supervision.

Core competencies: Accountability, Collaboration, Courtesy and kindness, Innovation, Integrity, Safety, Service

Job Specific competencies: Performance management, Coordination, Initiative, Regulatory compliance, Job expertise, Procurement

Education and/or experience: A Bachelor’s degree in Airport Management required. Minimum of five (5) years of experience working at a publicly owned airport directly involved with duties most closely related to the essential job functions required. A combination of education and/or experience that includes five (5) years or more of progressive supervisory Airport managerial responsibilities and dutiesassociated with Airport operations and maintenance in FAA Part 139 operations, TSA Regulations,the Federal Emergency Management Agency’s National Incident Management System trainingmay be substituted for the education requirement.

Licensure and/or certifications: Must possess a valid driver’s license. A valid FAA pilot’s license and endorsements from the American Association of Airport Executives such as an ACE designation or Certified Member are preferred.

Material and equipment directly used: City vehicles, hand and power tools, welding equipment, tractors, dump truck, front end loader and snow removal equipment

Working conditions and physical requirements: Performs most duties in an office environment. Also requires traveling between buildings and hangars on airport and throughout the airport grounds, runways, taxiways and ramp areas. Required to drive motorized vehicles, climb ladders, push, pull, stoop, kneel and crawl to perform the essential functions of the job.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

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POSITION TITLE: AIRPORT OPERATIONS - AIRFIELD TECHNICIAN DEPARTMENT: Airport DIVISION: REVISION DATE: FLSA STATUS: Exempt X Non-exempt

GENERAL PURPOSE: Duties include general airfield maintenance to ensure operational safety of the airport 365 days per year, 24 hours per day; maintenance of the airfield facilities and aircraft operational areas to ensure safety in accordance with Federal Aviation Administration (FAA) Code of Federal Regulations Part 139 and to ensure airport security is maintained in accordance with Transportation Security Administration (TSA) Regulation 1542.

ESSENTIAL JOB FUNCTIONS: With guidance from supervisor performs airport patrols and daily inspections and other functions associated with airport operations, which assures the airport’s compliance with federal, state, and local regulations. Twenty-four (24) hour on-call events such as snow removal during winter months, including weekends and holidays. Operates snow removal and construction equipment, aircraft ground support equipment, trucks and other airfield equipment. Performs inspections of airside construction operations. Responds and reacts to customer, tenant, and staff requests and questions concerning airfield maintenance issues. Conducts job duties safely within an airport environment where aircraft operations occur. Maintain the airfield and facilities in compliance with the Airport Certification Manual and all federal, state, and local regulations. Upon completion of required training, assists the Airport Security Coordinator (ASC) in maintaining the airport’s compliance with TSA Part 1542 Security Regulations and the Airport Security Plan (ASP).

OTHER JOB FUNCTIONS: At the direction of the Airport Operations and Maintenance Manager issues NOTAMS and performs other duties as assigned.

SUPERVISORY DUTIES: None.

JOB QUALIFICATIONS: Knowledge, skills and abilities: Must be able to communicate effectively in writing and verbally including use of aircraft radio communications. Must have the ability to perform strenuous physical work indoors and outdoors and troubleshoot a variety of conditions as they relate to repair and maintenance. Must have proficient computer skills and knowledge using Microsoft and Windows Office platforms and Apple iPad.

Core competencies: Accountability, Collaboration, Courtesy and kindness, Innovation, Integrity, Safety, Service

Job specific competencies: Maintenance, Job knowledge, Action Oriented, Equipment Operation, Problem Solving

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Education and/or experience: Three (3) years’ experience in general maintenance or related field with an emphasis on duties most closely related to the essential job functions including operating various types of equipment required. Experience working at an airport and operating airport equipment with aircraft operational areas preferred. Experience working at a Part 139 Certificated airport preferred.

Licensure and/or certifications: Must possess a valid driver's license.

Material and equipment directly used: City vehicles, hand and power tools, metal fabrication equipment, tractors, mowers, dump trucks with plow, front end loader, snow blowers and other snow removal equipment, computer, printer, office phone system

Working conditions and physical requirements: Performs duties in several different locations at the airport, which includes traveling between buildings, airport perimeter and on the airport’s runways and taxiways. Required to drive motorized vehicles, climb ladders, push, pull, stoop, kneel and crawl to perform the essential functions of the job.

Must be fingerprinted and pass a ten-year criminal history background check as required by TSA to work within airport secured areas.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

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POSITION TITLE: AIRPORT OPERATIONS – FACILITIES & FLEET TECHNICIAN DEPARTMENT: Airport DIVISION: REVISION DATE: FLSA STATUS: Exempt X Non-exempt

GENERAL PURPOSE: Duties include general building and equipment maintenance to ensure operational safety of the airport 365 days per year, 24 hours per day; maintenance of the airfield facilities and equipment to ensure safety in accordance with Federal Aviation Administration (FAA) Code of Federal Regulations Part 139 and to ensure airport security is maintained in accordance with Transportation Security Administration (TSA) Regulation 1542.

ESSENTIAL JOB FUNCTIONS: With guidance from supervisor performs airport patrols and daily inspections and other functions associated with airport facilities (hangars and buildings), which assures the airport’s compliance with federal, state, and local regulations. Performs electrical, HVAC, plumbing, and electronics maintenance and repair work for such items as heating and air conditioning equipment and systems. Maintains and repairs snow removal and construction equipment, aircraft ground support equipment, trucks and other airfield equipment. Performs inspections of facilities construction operations. Keeps documented records of all preventive and corrective maintenance performed on facilities & equipment. Responds and reacts to customer, tenant, and staff requests and questions concerning facilities and fleet maintenance issues. Conducts job duties safely within an airport environment where aircraft operations occur. Maintain the facilities in compliance with the Airport Certification Manual and all federal, state, and local regulations. Upon completion of required training, assists the Airport Security Coordinator (ASC) in maintaining the airport’s compliance with TSA Part 1542 Security Regulations and the Airport Security Plan (ASP).

OTHER JOB FUNCTIONS: Provides excellent customer service to tenants, assists in snow removal operations and other special events or emergency situations, and performs other duties as assigned.

SUPERVISORY DUTIES: None.

JOB QUALIFICATIONS: Knowledge, skills and abilities: Must be able to communicate effectively in writing and verbally including use of aircraft radio communications. Must have the ability to perform strenuous physical work indoors and outdoors and troubleshoot a variety of conditions as they relate to repair and maintenance. Must have proficient computer skills and knowledge using Microsoft and Windows Office platforms and Apple iPad.

Core competencies: Accountability, Collaboration, Courtesy and kindness, Innovation, Integrity, Safety, Service

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Job specific competencies: Maintenance, Job knowledge, Action Oriented, Equipment Operation, Problem Solving

Education and/or experience: Three (3) years’ experience in general maintenance or related field with an emphasis on duties most closely related to the essential job functions including operating various types of equipment required. Experience working at an airport and operating airport equipment with aircraft operational areas preferred. Experience working at a Part 139 Certificated airport preferred.

Licensure and/or certifications: Must possess a valid driver's license.

Material and equipment directly used: Power tools and related equipment, computer, printer, office phone system.

Working conditions and physical requirements: Performs duties in several different locations at the airport, which includes traveling between buildings, airport perimeter and on the airport’s runways and taxiways. Required to drive motorized vehicles, climb ladders, push, pull, stoop, kneel and crawl to perform the essential functions of the job.

Must be fingerprinted and pass a ten-year criminal history background check as required by TSA to work within airport secured areas.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

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POSITION TITLE: FINANCE & ADMINISTRATION MANAGER DEPARTMENT: Airport DIVISION: Public Works REVISION DATE: N/A FLSA STATUS: X Exempt Non-exempt (May be considered for part-time status)

GENERAL PURPOSE: Performs various duties to ensure the financial and administrative operations are in accordance with generally accepted accounting principles and local, state, and federal regulations.

ESSENTIAL JOB FUNCTIONS: Manages all aspects of airport fiscal management programs including budgeting, accounting, reporting and auditing. Prepares, develops, maintains coordinates and implements procedures and policies for the day-to-day operations of the Airport as they relate to finance and administration and ensures compliance with requirements as established by the airport commission, city ordinances, state and federal regulations. Manages the preparation, presentation, implementation, accounting, reporting and auditing of the airport budgets including Fund Programs. Manages the Airport Improvement Project Federal grant program in accordance with Title 49 Code of Federal Regulations, Parts 18 and 26, and Federal Aviation Order 5100.20, including planning, accounting, reporting, auditing and compliance assurance; the Passenger Facility Charge program in accordance with 14 Code of Federal Regulations Part 158 and Federal Aviation Order 5500.1, including planning, implementation, accounting, reporting, auditing and compliance assurance. Administers the Car Facility Charge program in accordance with rental car concession agreements including planning, implementation, accounting, reporting, and auditing. Works with the City of Loveland’s procurement department to manage the airport’s Disadvantaged Business Enterprise program in accordance with 14 Code of Federal Regulations (CFR) Part 23 and 14 CFR Part 26. Works with the Airport Director and Executive Assistant on administration functions including marketing, communications, customer service, development and distribution of airport and air service statistics, web site administration, and preparation, filing and storage of official records. Oversees property management and manages all airport tenant and concessionaire lease agreements. Provides training and oversight of customer relations programs. Provides key research and advice for the development of the airport to the Airport Director.

OTHER JOB FUNCTIONS: Negotiates contracts, purchases equipment, or services.

SUPERVISORY DUTIES: None.

JOB QUALIFICATIONS Knowledge, skills and abilities: Must be able to communicate effectively in writing and orally. Proficient with computers and use of Word, Excel, Power Point and the internet. Must have working knowledge of financial systems. Must be fingerprinted and pass criminal history background checks as required by TSA to work within the airport Secured Areas. Has the ability to make decisions with little or no supervision.

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Must be a creative thinker, a self-starter and capable of making decisions with minimal supervision.

Core competencies: Accountability, Collaboration, Courtesy and kindness, Innovation, Integrity, Safety, Service

Job Specific competencies: Performance management, Coordination, Initiative, Regulatory compliance, Job expertise, Procurement

Education and/or experience: A Bachelor’s degree in Accounting or Finance is required. Minimum of four (4) years of experience working at a publicly owned airport directly involved with duties most closely related to the essential job functions required. A combination of education and/or experience that includes four (4) years or more of progressive experience at a commercial services airport is acceptable.

Licensure and/or certifications: Must possess a valid driver’s license. An American Association of Airport Executives designation such as an ACE designation or Certified Member are preferred.

Material and equipment directly used: Computer equipment.

Working conditions and physical requirements: Performs most duties in an office environment. Regularly required to sit, use hands to handle or feel; and be able to talk or hear. The employee is occasionally required to reach with hands and arms and required to stand or walk. The noise level in the work environment is usually quiet.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.