PEACE OF MIND SERVICE PLANSDRUCK ASSURED

Expert, Trusted, Assured.

We’ve got it covered...Ensuring a predictable cost of ownership and providing you with a best in class service. Our Service Plans are designed to maximize your operating uptime, with a prioritized response from our team of industry experts.

Predictable Costs Fixed pricing for the

period of the contract

Discounted Parts Parts with discount rates from Price List

Agreed Turn Around Time

Prioritized Services / Pre-defined Service

Level Agreements

Calibration Management Yearly calibration scheduling and data control

Loaner Program Swap units for

critical operations

On-site Calibration* Remote calibration in

customer sites

Preventive Maintenance Field Service Engineer visits / Instrument health checks

**Coming soon

*** Only available with Premier Service Plan*Applicable to specific regions

Technical Support From industry experts

Software Connectivity** 4Sight2 or Connect

Free Repairs*** For unscheduled maintenance

The many advantages of a Druck Assured Service Plan: SAVE TIME: Predictability & Speed Known pricing, pre-defined service level agreement, service management with anticipated scheduling and less administrative and processing time.

SAVE MONEY: Reduction of Operational Costs Rates guaranteed for the duration of the contract and special conditions for long-term agreements.

EXPERTS: Trusted Source Service Provider OEM parts and services performed by a team of industry experts, access to Technical Support hotline, assigned direct point of contact. PEACE OF MIND: Frequent Health Checks Keep your instruments operating efficiently with frequent health checks. With the offering of a Premier Druck Assured Service Plan covering unscheduled maintenance, we can provide peace of mind by not having unexpected repair costs. Maximize your asset availability and productivity whilst reducing your downtime.

• Get greater measurement confidence from equipment operating with accuracy and precision;

• Increase your instruments’ uptime and restore them to optimum performance;

• Lower your cost of ownership by utilizing our shared expertise

Druck Assured Service Plans can be fixed for 3 or 5 years. The three offerings are available for both new and existing assets.

Please contact your local services and support center for a quotation.

Druck Assured Service Plans offer tailored services to suit your needs:

Due to product lifecycle status, restrictions may apply for Professional and Premier Services.

Scope Principal Professional Premier

Scheduled Accredited Calibration 1xYear ü ü üPreventive Maintenance 1xYear ü ü üTechnical Support from Industry Experts As needed ü ü üExpedited TAT / Prioritization All returns ü ü üDiscount in specific parts/Training As agreed – ü üFixed Price Repairs As needed – ü –Free repairs for unscheduled maintenance As needed – – ü

Options

Onsite Calibration All Returns ü ü üLoaner Program As agreed ü ü üExtended Warranty As needed – ü ü

Services and Support Locations:

ASIA PACIFIC Japan, Niigata Phone: +81 257 45 5509 Email: kariwa.LScenter@bhge.com

CHINA China, Changzhou Phone: +86 400 818 1099 Email: service.mcchina@ge.com

MIDDLE EAST AND SUB-SAHARAN AFRICA UAE, Abu Dhabi Phone: +971 2 4079381 Email: gulfservices@ge.com

INDIA India, Pune Phone: +91-2135-620421 to 425 Email: mcsindia.inhouseservice@ge.com

GLOBAL TECHNICAL SUPPORT Email: mstechsupport@bhge.com

NORTHERN EUROPE UK, Leicester Phone: +44 (0) 116 2317107 Email: sensing.grobycc@ge.com

SOUTHERN EUROPE France, Toulouse Phone: +33 562 888 250 Email: sensing.FR.cc@ge.com

NORTH AMERICA USA, Billerica Phone: +1 (281) 542-3650 Email: namservice@bhge.com

LATIN AMERICA Brazil, Campinas Phone: +55 11 3958 0098 Email: mcs.services@ge.com

We are a global technology company that designs, develops and manufactures the highest quality, most accurate and reliable customized pressure sensing devices and instruments, software and services. We leverage innovation, continuous improvement and unprecedented quality, to enable our Customers to successfully operate, produce systems, monitor and/or control mission-critical assets in tough environments across the world’s most challenging applications.

© Copyright 2019 Baker Hughes, a GE company, LLC (“BHGE”). Druck and logo are registered trademarks of BHGE in the United States and other countries. All product and company names are trademarks of their respective holders.

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We delight customers with tailored solutions that address their challenges; embodying our deep domain knowledge of customers’ applications, the most innovative and high performance connected pressure sensing devices, instruments, software and services; produced with the highest standards of safety, quality and delivery.

We are Druck. We provide peace of mind in the toughest environments.