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Practice Management
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Some TIPS
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1
Build stronger
relationships with yourpatients.
patient's personalinformation & familymembers' names
Treat the patient, not the disease
Review calls
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2
Advertise in local magazines and newspapers
to attract new patients.
Specify the speciality
Write articles on dailymagazines
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3
Offer free services for new (poor) and existingpatients.
Arrange free screening camps (rotary, lions, JC)
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4
Provide alternative treatments for individuals
who have anxiety and fear when going to the
dentist.
Explain
sedate
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5
Give aways / gifts
For kids
take aways
Informative pamphlets
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6
Develop communication skills
urban ??
rural ??
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Components of a child friendly
clinic
-Space provision
-Reception at front desk-Waiting area
-Attire of the clinic staff
-Colors, smells and sounds
-Gifts and rewards-Audio-visual aids for entertainment
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Space provision
Children move around
Provide some empty space
A fish tank, black board, etc
Activities relieve anxiety
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Reception & receptionist
Receptionist good communication skill
Call children by name
Converse about the topic of his/ her topic. Indulge in
activities
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The waiting area
Pleasant
A child, who is in a happy mood just before entering
the dental clinic operatory, is more likely to be co-operative
for the treatment than a child who is either
bored of waiting in a dull room.
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Attire of clinic staff
Typical cap, apron, mask and gloves are not
child friendly.
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Colors, smells & sounds
Children like bold and fresh colors like yellow,
red, blue, green, orange, pink.
They dislike grey, black, white, wooden brown,
etc.
Noise of compressors, etc can be disturbing
Smells of eugenol, spirit etc
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sudden movements of
big machines,
chairs,
trays
are fearful for children
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Special equipments for kids
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Notice boards
Instructions to children & parents
Instructions to parents
-Dont tell about pain, blood, injections, etc
-Dont tell like because you dont brushyour teeth, doctor will
give injection
-Dont voice your own queries in front of
children
-Dont insist on starting the treatment in 1st
visit itself.
-Dont promise about time the doctor willtake to treat
-Report to doctor any past negative
experience
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Gifts and rewards
Toys
Call them good boy or good girl
Leave with them fond memories of dentalvisits.
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A-V aids for entertainment
Children forget themselves
while watching cartoons.
Camera attached to t.v
children love watching
themselves
Reduces need of talking
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Recent advancements for promoting
your clinic
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Search engines
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Create your own website
Informative
Facitlites
G-map
Appointments
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Tweet
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SOCIAL ADS
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blog
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Medblogging
Post some good & informative blog posts
Interact with reader through comments
Medical advice X
Accurate and interesting contents
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Links at bottom of prescription pad
and visiting cards
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