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Peer Mentor Training
Presented by:
Learning Objectives
To educate new peer mentors on their role and responsibilities
To provide information that will assist peer mentors on how to work effectively with their mentees
To present an overview of the University, academic policies and procedures
To provide peer mentors with a working definition of mentoring
To teach peer mentors how and when to refer mentees for additional or specialized help
To instruct peer mentors in the use and location of resource materials
To demonstrate proper recordkeeping procedures
To evaluate the effectiveness of the training program
Mission Statement
The Mission of the Odyssey Peer Mentoring Program is to advocate for the complete integration and success of students into Kennesaw State University through the use of quality programs, services and resources.
Program GoalsGoal One:
Provide students with a support group of peers who have common situations and who help solve the challenges of being a new or transfer student.
Goal Two:
Assist participating students with personal, social and academic skills which enable them to understand the challenges of college and increase the likelihood of recruitment, retention, progression, and graduation (RRPG).
Goal Three:
Develop a positive identification within the unit of Student Development and The Division of Student Affairs and be valued as a unit that provides a caring, responsive, and supportive environment for students.
Goal Four:
Utilize appropriate assessment measures to evaluate the quality and effectiveness of the Odyssey Peer Mentoring Program.
Activities and Focus
Mentorship Matching
Academic Advising
Event Programming and Social Networking
Community Engagement Projects
Leadership Development Program
Career Development
KSU Odyssey Peer Mentor Student Association, Certified Student Organization
Why did you choose to become a peer mentor?
What is Mentorship?
Mentorship is a personal developmental relationship in which a more experienced or more knowledgeable person helps to guide a less experienced or less knowledgeable person.
Mentoring consists of focused and selected activities that seek to enhance and enrich students’ opportunities to successfully persist at Kennesaw State University through goal attainment and graduation.
Mentoring activities link students with a concerned person (mentor) who will listen, understand, negotiate, and encourage students to utilize all resources available to achieve academic success.
What Mentoring is NOT
Mentors should NOT attempt to personally handle complex problems concerning financial aid, emotional or psychological adjustment, physical health, personal counseling, or any situation for which they are unqualified. Guidelines for referral will be provided.
A mentor is NOT a parent.
A mentor is NOT a professional counselor.
A mentor is NOT a social worker.
A mentor is NOT a financier.
A mentor should NOT: Break promises
Condone negative behavior
Be condescending
Force the mentee to participate in any activity (socially or academically)
Break confidentiality (except in case of potential harm to the mentee or others)
“Mentors do not manage others; they help mentees learn how to manage themselves.”
Basic Selection Criteria
Who can be a Mentor?
Any student in their third semester at KSU who is willing to spend at least 1 hour per week during the semester with a first year or transfer student. Mentors must have a GPA of 2.0 and not be on academic probation.
Skills and Qualifications of Mentors
Approved application
Successful track record working with students
Diverse backgrounds and interests
Understanding and appreciation of cultural differences
Training and experiences
Problem solving skills
Ability to establish rapport with students
Knowledge of the university community and its resources
Caring attitude toward student development
Commitment to program goals and objectives
Sincere desire to build constructive, positive relationships
Excellent communication and interpersonal skills
Ability to establish positive and realistic goals
Accessibility
Positive Attitude
Discipline
Dependability
Self-esteem
Mentorship Meeting Policy
All meetings face to face under the Odyssey Peer Mentoring Program must occur on campus at Kennesaw State University whether they are formal or informal.
Off campus meetings are not sanctioned by the Odyssey Peer Mentoring Program.
Mentor Responsibilities Meet with mentees either in person, or via phone
or email/online chatting once a week for at least 30 minutes to 1 hour
Provide guidance and support to the student by creating an atmosphere of openness, caring and concern where meaningful communication and trust can exist
Encourage students to take advantage of other support services within the university
Schedule appointments with your mentee, and call to cancel meetings if emergencies/time conflicts arise
Keep accurate records of each contact with mentee. Submit the reports to the Odyssey Peer Mentoring Program at the end of each month.
Mentor Responsibilities Cont.
Encourage students to meet with their professors early in the semester to identify any potential weaknesses in their academic performance.
Encourage mentee to keep you informed about his/her academic progress.
Attend at least 2 event programs (such as academic workshops, seminars, and socials). Actively encourage your mentee to attend programs with you
Assist the mentee in identifying academic goals and objectives.
Participate in periodic evaluations of the OPMP.
12 Strategies for Effective Mentoring
Positive Attitude: Encourage the mentee to approach life and goals with enthusiasm and to be accepting of self and others.
Valuing: Encourage mentees to examine beliefs and ideals in an effort to establish personal goals and values.
Open‐Mindedness: Encourage mentees to keep an open mind to new ideas and differing viewpoints.
Interrelations: The interrelations between mentors and mentees should be situations of sharing, caring, and empathizing.
Creative Problem Solving: Encourage your mentee to use a creative problem solving process.
Effective Communications: Encourage your mentee to be an attentive listener and an assertive questioner.
12 Strategies for Effective Mentoring
Confidence: Assist with developing self‐confidence.
Discovery: Encourage the mentee to be an independent thinker.
Strengths and Uniqueness: Encourage a mentee to recognize individual strength and uniqueness and to build on them.
Awareness: Stress that mentees should be aware of the environment, be intuitive, be problem‐sensitive, and be ready to make the most of opportunities.
Risk‐Taking: Encourage mentees to be risk‐takers and to be active participants, not spectators.
Flexibility: Share with a mentee the importance of being flexible and adaptable in attitudes and actions, looking for alternatives, seeing situations/persons from different perspectives.
Noller (1982) Mentoring: A renaissance of apprenticeship. The Journal of Creative Behavior (Adapted)
How to Actively Listen to Your MenteePeople often underestimate the importance of active listening in relationships. The following tips for active listening give suggestions on how you can better listen to your mentee:
Clear your mind of unnecessary thoughts or distractions so that you can devote your full attention to your mentee.
Maintain eye contact.
Take note of body language, facial expressions, and gestures.
Read between the lines to uncover how your mentee “feels.”
Ask open‐ended questions.
Ask for the mentee to clarify anything you don’t understand.
Avoid passing judgment or basing responses on preconceived notions.
Acknowledge that you are listening to your mentee
Linda Jucov, adapted from the National Mentoring Center Mentor Technical Assistance Packet (2002
Guiding Discussions towards Goals and DecisionsI. Once you have crossed the first hurdle and gotten the discussion off the ground, you
may find the following questions helpful in guiding students to SET GOALS:
1. WHAT are your immediate goals in your first semester of college; for education in general; in developing social contacts, etc.?
2. WHAT hurdles, obstacles or problems do you foresee that will hinder or
prevent you from achieving those goals?
3. WHAT university or professional resources are available to help you achieve your goals?
4. WHAT personal strengths do you feel can help you accomplish your goals?
5. WHAT are some long‐range plans for the next 3, 4, or 5 years?
6. HOW do you see your life changing?
Guiding Discussions towards Goals and Decisions
II. Another area of concern for students is DECISION‐MAKING. The following questions can help students with this process.
1. Define the problem:
Exactly what is it that seems to be causing the problem?
How do you feel about it?
2. Collect and analyze facts: What do you know about the situation?
What are the positive and negative aspects?
3. Examine the alternatives:
What could you do about it?
4. Test the alternatives:
Which solution seems the best to you?
Strategy for Initial Mentor/Mentee Contact
Contact and identify with each other Discuss mentees needs and expectations Discuss goal setting activities to assist in
achievement of mentors educational objectives
Share resource information beneficial to mentee
Provide mentee with information on vital support services essential for college or university survival
Establish a schedule for future meetings
What Mentors and Mentees do as a Team Attend academic related functions
Build a positive relationship
Attend athletic events
Study together
Look, Listen, and Learn
Attend academic workshops
Interact with other student mentees
Attend cultural events
Participate in academic and social activities with mentee(s) to share resources & experiences
Refer students for appropriate student resources
Campus Services
ADVISINGWillingham Hall, second floor, Suite 202(678) 797-2860, www.kennesaw.edu/studentsuccess/adv/
First-Year and undeclared advising services offered.
BURSAR’S OFFICECarmichael Student Center, second floor(770) 423-6419, www.kennesaw.edu/finance/For questions concerning student accounts, payments and tuition.
CAMPUS COMPUTER LABSVarious Locations in Academic Buildings, Student Center(770) 423-6110, http://its.kennesaw.edu/labsComputer lab space on campus is designed for collaborative and individual work on research papers, computing assignments and access to campus email accounts.
CAREER SERVICESKennesaw Hall, second floor(770) 423-6555, http://careerctr.kennesaw.eduThis center provides a variety of opportunities and experiences that will empower KSU students and alumni to successfully identify and pursue their career goals.
FINANCIAL AIDKennesaw Hall, first floor, Rotunda(770) 423-6074, www.kennesaw.edu/financial_aidFor questions concerning student aid, scholarships, grants and loans.
INFORMATION TECHNOLOGY SERVICES(770) 499-3555, http://its.kennesaw.edu/students.htmITS provides students with a NetID with an array of free computing services, including hands-on software training workshops, one-on-one help sessions, technology service desk assistance and wireless access.
REGISTRARKennesaw Hall, first floor(770) 423-6200,www.kennesaw.edu/registrar/Handles transfer credit, change of major, grades and academic policies.
Sturgis Library
(770) 423-6202 - Information Desk
(770) 423-6325 - Reference Clinic
www.kennesaw.edu/library/
The Sturgis Library is open throughout the semester and has extended hours during exams. Check our website for semester hours: www.kennesaw.edu/library. To check out materials, the KSU ID card serves as a library card. The library provides access to computers located in the Information Commons on the first floor of the library. Laptops and iPads may be checked out for library use only. Both individual and group study space is available. Research assistance is available in the Reference Clinic, Library 113. This service is also available via text (770) 983-6547 and telephone (770) 423-6325. Individual appointments may be made. Chat reference is available 24 hours a day, seven days a week from the library homepage.
Dr. Michael Sanseviro:Dean of Student Administrative Emergency Withdrawals
Behavioral Response Team
Civic Learning and Democratic Engagement Programs
Emergency Retention Scholarship
Homecoming
Division of Student Affairs585 Cobb Ave. NW, #0106Kennesaw Hall, 4th FloorKennesaw, Georgia 30144
Phone: 470-578-6310Fax: 470-578-9113To request appointments or obtain information from the Dean of Students, please contact:
Ann Marie ThomasSecretary to the [email protected]
Department of Student Life
Services and Programs Offered
Student Organizations, Certified Student
Organizations
Registered Student Organizations
Student Media
Greek Life
Student Government Association
Kennesaw Activities Board
For more information visit, OwlLife at http://www.kennesaw.edu/student_life/
Hours
Student Life Department Office: Monday through Friday, 8am to 5pm; Closed Sat/Sun
3rd floor Student Organization Activity Area (Cubes):Monday- Friday 8:30am-10pm; Closed Sat/Sun
Student Organization Services (SOS), 3rd floor: Monday - Friday, 10am-6pm; Closed Sat/Sun
Gameroom: Monday through Thursday, 10am to 7pm; Closed Fri/Sat/Sun.
Student Center Building Hours: Monday through Sunday 6am to 1am. The student center is locked at 1am and reopens at 6am each day.
Career Services Center
Services and Programs Offered
Job search preparation
Resume & cover letter prep
Interviewing skills
Career Fairs
Graduate School Prep
Owl Link
Career Counselors
Internships, Co-ops, Experiential Education
https://careerctr.kennesaw.edu/
Student Conduct and Academic Integrity
University Village, Suite 5100 (next to Gateway store)
(770) 499-3403, www.kennesaw.edu/scai/
Our mission is to promote a greater awareness and understanding of the rules of the student code of conduct and address issues of student academic misconduct and disruption of campus life so that an environment conducive to learning and individual growth can be maintained at Kennesaw State University.
Department of Sports and Recreation
Services and Programs Offered
Gym and Fitness Programs
Club sports
Intramural Sports
Nature Bound
Bike Shop
Equipment Checkout
Department Website: www.kennesaw.edu/sportsrec/
(770) 423-6913
Student Success Services Counseling and
Psychological Services
Behavioral Response Team
Veterans Resource Center
CARE Center
First Year and Undeclared Advising Center
Testing
Student Athlete Success Services
Center for Young Adult Addiction and Recovery
Women’s Resource and Interpersonal Violence Prevention Center
Visit website for more info, http://sss.kennesaw.edu/
Student Development
Adult Learner Programs
Student Disability Services
International Student Retention Services
Multicultural Student Retention Services
GLBTIQ Student Retention Services
Federal Work-Study Program
Volunteer KSU
Odyssey Peer Mentoring Program
Located in Student Center Suite 267http://www.kennesaw.edu/stu_dev/470-578-6443
Academic Resource Centers
Writing Center http://www.kennesaw.ed
u/writingcenter/
Location: English Building 242
Math Lab Library, fourth floor
(470) 578-6044, http://mathlab.kennesaw.edu
Supplemental Instruction
Nancy Burney
Academic Tutoring Services
Student Center 261
http://www.kennesaw.edu/stu_dev/alp/academic.shtml
Foreign Language Resource Collection
Pilcher 134
http://foreignlanguages.hss.kennesaw.edu/resources/
How to Refer Students for Professional Help
How to Recognize if a Student is Under Stress
A stated need for help Unusual changes in behavior Rapid onset of physical illness Traumatic changes in personal relationships Drug or alcohol abuse References to suicide
Referral Decision-making
Ability to determine whether a referral should be made. Determination of problem(s).
Determination of whether or not you can help and/or are qualified to offer the assistance needed.
Determination of possible agencies or persons to whom the student may be referred.
Referral ProcessAbility to professionally refer the student to the proper person or agency for help.
Explain in clear and open manner why you feel it is necessary to refer.
Take into account the student’s emotional and psychological reaction to the referral.
Get the student to discuss his/her problem(s), consider the reasons for referral, evaluate possible sources of help, and assist in the selection of the specific person or agency.
Explain fully the services, which can be obtained from the resource person or agency you are recommending.
Reassure student about capability and qualifications of resource to help meet the particular need expressed.
Give the student the name of a contact person
Assist the student in formulating questions to ask or approaches to take.
Transmit all essential information to the person or agency that will assist the student.
Inform the Program Coordinator of referral and pertinent information.
Follow Up
Ability to evaluate the appropriateness and effectiveness of the referral.
Determine if the student kept his/her appointment.
Discuss with the student his/her evaluation of the help received from the agency or person.
Determine whether you selected the appropriate source of help for the student.
Emergency Contacts
CAMPUS POLICEPublic Safety Building #20
Call boxes on campus – Emergencies
(770) 423-6666 – Emergencies
(770) 423-6206 – NonEmergencies
(770) 423-6305 – Tipster Line
www.kennesaw.edu/police
WellStar Health Clinic
House 3215 (Campus Loop Road)
University Village
http://studenthealth.kennesawstateauxiliary.com/
470-578-6644
Behavioral Response Team Dr. Michael Sanseviro
Dean of [email protected]
Dr. Bob MattoxAssistant Dean and Director of Student Success [email protected]
Red Flag Reportinghttp://www.kennesaw.edu/brt/
Contact:Phone: (470) [email protected]
Counseling and Psychological Service Kennesaw Hall, second floor
(470) 578-6600, www.kennesaw.edu/studentsuccessservices/
