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Effective Management

Pengurusan Berkesan

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Page 1: Pengurusan Berkesan

Effective Management

Page 2: Pengurusan Berkesan

Management

“ is the process of working with people and resources to accomplish organisational goals”

Page 3: Pengurusan Berkesan

Seorang pengurus adalah seorang pemimpin.

Syed Amin Aljafri

Cara Pengurusan Masa kini

Page 4: Pengurusan Berkesan

“Setiap kamu adalah pengurus (pemimpin) dan setiap pengurus bertanggungjawab daripada apa yang di urus.

Al hadith

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Managers should know…..

The need of the organization Vision,Mission,objective and functions of

the organization.StrategiesSWOTAction planMonitor and evaluate performance

Page 6: Pengurusan Berkesan

Management Responsibilities

1. Administration- office environment

-Facilities

- Safety

- inventory management- Filling system- Management of the Staff (supervision and

Control)

Page 7: Pengurusan Berkesan

2. Finance

- Efficient budget

- Smart budget

- Planning and control expenditure

kmn

Page 8: Pengurusan Berkesan

3. Strategic management

- formulation

-implementation

- evaluation

kmn

Page 9: Pengurusan Berkesan

Effective Manager> good communicator> good listener> facilitate people> leadership by example> good motivator> Team builder

kmn

Page 10: Pengurusan Berkesan

continue

InspiringCommittedGenerate energiesPositiveResponsiveCan adapt behaviour to changekmn

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Effective Control

Page 12: Pengurusan Berkesan

Timely

Information is provided to managers when they require it

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Appropriate

Control being used are appropriate to organisation action and challenges

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Accurate

Valid and reliable information is generated by the control system

Page 15: Pengurusan Berkesan

Relevant

Outputs from control systems are relevant to the most important issues

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Flexible

Control system can respond quickly to changing conditions

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Economical

Resources are used wisely in developing and using controls

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Understandable

Controls are easily understood by all parties

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Management of ineffective performance

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Define effective performanceDetect deviation from effective

performanceInform or confront subordinate and jointly

formulate diognosisSelect remedial activity or interventionImplement remedial activity or

intervention

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Reevaluate performance after time intervalContinue or discontinue remedial activity

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Roles of managers

PlanningOrganisingStaffingDirectingCoordinatingReportingBudgetingkmn

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Ingredients For Effective human Skills

understanding past behaviourPredicting future behaviourDevelop skills in

directing,changing,motivating and controlling behaviour

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‘Good Managers do those things both effectively and efficiently’

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“To be effective is to achieve organisational goal’

“to be efficient is to achieve goals with minimum waste of resources”

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