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People and Technology, Studies of Technology
Usability and Human Factors
Unit 1c
This material (Comp15_Unit1c) was developed by Columbia University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number 1U24OC000003.
Lecture Objectives
2
• Demonstrate concept knowledge of principles of user-centered design, methods of cognitive research, and sources of usability evidence
• Describe the role of human factors and human computer interaction concerning patient safety in the healthcare setting
• Demonstrate concept knowledge of principles of user-centered design and sources
Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c
Good Design
http://www.flickr.com/photos/cyberslayer/1437957836/sizes/l/in/photostream/
3Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c
Computer Provider Order Entry (CPOE) Systems
Horsky, J., Kaufman, D.R., Oppenheim, M.I. & Patel, V.L. (2003).
4Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c
MedlinePlus Senior’s Health
Kaufman 2008.
5Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c
Problematic Interfaces
http://upload.wikimedia.org/wikipedia/commons/6/66/Butterfly_large.jpg
6Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c
Modified PCA InterfaceLin, Vicente & Doyle (2002)
Lin, Vicente and Doyle (2002)
7Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c
Glucose Meters
Kaufman 2008.
8Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c
Interfaces of Note
http://www.flickr.com/photos/fan/39728135/sizes/o/
9Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c
Do we need such complexity?
Kaufman 1998.
10Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c
Ouch!
MySpace Page
11Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c
Facebook Page
12Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c
Rhapsody
Dave Kaufman 2008.
13Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c
Electronic Box Score
http://mlb.mlb.com/index.jsp
14Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c
Summary
• Health information technology presents opportunities to improve patient safety, but can diminish it as well
• Human computer interaction and human factors are disciplines that bring a set of methods for studying design and potentially improving patient safety
• Usability is recognized as central to the design of effective, easy to use and safe systems.
15Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c
References
Horsky, J., Kaufman, D.R., Oppenheim, M.I. & Patel, V.L. (2003). A framework for analyzing the cognitive complexity of computer-assisted clinical ordering. Journal of Biomedical Informatics, 36, 4-22.
Kaufman, D.R. & Starren, J. B. (2006). A methodological framework for evaluating mobile health devices. In the Proceedings of the American Medical Informatics Annual Fall Symposium. Philadelphia: Hanley & Belfus. 978.
Lin, L., Isla, R., Doniz, K., Harkness, H., Vicente, K. J., & Doyle, D. J. (1998). Applying human factors to the design of medical equipment: patient-controlled analgesia. Journal of Clinical Monitoring & Computing, 14(4), 253-263.
16Health IT Workforce Curriculum Version 3.0/Spring 2012
Usability and Human Factors People and Technology
Unit 1c