Perfect Project

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    ADITYA INSTITUTE OF P.G.STUDIES

    DEPARTMENT OF BUSINESS MANAGEMENT

    ( Affiliated To Andhra University)

    Ad#&!% N%*%r, ADB Ro%d, SURAMPALEM-+,E.G.D&

    P3o4e56(011+/)/+//,/+//+0,e$$67188+888/

    -------------------------------------------------------------------------------------

    --------------------

    CERTIFICATE

    This is to certify that the project entitled 360 DEGREE

    PERFORMANCE APPRAISAL with reference to DR. REDDYS

    LABORATORIES, CTO-II, HYDERABAD is the bonafide work done

    by Miss. S.RAJARAJESARIwith Regd.no:208540004! d"ring the

    period 2008#0 in partial f"lfill$ent of the re%"ire$ent for the award

    of the &egree of MASTER OF BUSINESS ADMINISTRATION in

    'ditya instit"te of (.) st"dies affiliated to 'ndhra *ni+ersity is a

    record of benefited work carried o"t by "nder $y g"idance and

    s"per+ision.

    P!"#$%& G'i($ H$)( "* &+$

    ($&.

    M!s. . L)i&+) B+)/)i. M!.J.N)1$(!) '2)!

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    DECLARATION

    I 3ere! de$%re &3%& &3e pro9e& repor& e4&$ed ;A STUDY ON 360 DEGREE

    PERFORMANCE APPRAISAL< :#&3 re"ere4e DR, REDDY=S

    LA*ORATORIES: CTO>II: YDERA*AD,5;

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    AC8NO.LEDGEMENT

    I 53o;$d &%=e &3e re5po45##$#&! &o %=4o:$ed*e &3e "o$$o:#4*

    d#5*;#53ed per5o4%$#e5 :3o *r%#o;5$! %$$o:ed e4o;r%*epre55

    &o o""#e 5&%"" &3e#r %dv#e %4d 5;**e5o45 #4 *#v#4* % proper 53%pe &o 5&;d!.

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    /S,RA-ARA-ES.ARI

    CONTENTS

    CAPTER I P#)e "o

    INTRODUCTION 5>

    I,5 Object?e o% t&e 7tu!+

    I,1 Nee! %or t&e 7tu!+

    I,3 Scope o% t&e Stu!+

    I,4 Met&o!o$o)+

    I, Lmt#to"7

    CAPTER II 50>5B

    INDUSTRY PROFILE

    CAPTER III 52>12

    COMPANY PROFILE

    CAPTER I9 1>64

    TEORETICAL FRAME .OR8

    CAPTER 9 6>B2

    DATA ANALYSIS AND INTERPRETATION

    CAPTER 9I B>21

    6,5 FINDINGS

    6,1 SUGGESTIONS

    6,3 CONCLUSION

    ANNEURE

    B,5 *I*LIOGRAPY

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    B,1 UESTIONNAIRE

    INTRODUCTION

    um#" re7ource m#"#)eme"t (HRM) #5 &3e 5&r%&e*# %4d o3ere4&

    %ppro%3 &o &3e

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    or="ore p$%44#4*

    Rer;#&

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    per"or

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    I4 3;!e)ree

    %ee!b#c@, %$5o =4o:4 %5

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    "eed%= #

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    +. To 5&;d! %o;& &3e e

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    &o pre5r#e &3e

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    B

    METODOLOGY

    T3e pro9e& e4&$ed Je

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    5&%"". I& #5 o$$e&ed #4 3e "#r< o" prep%* ;e5o44%#re o4 e

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    T3e per#od o" 5&;d! #5 o4$! "or + d%!5, :3#3 #5 %

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    I4d;5&r! #5 e5

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    T3e p3%r

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    &%$e4&5 %4d re5e%r3 %p%#$#e5, 5;ppor&ed ! I4&e$$e&;%$ Proper&! Pro&eo4

    re*#

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    I& 3%5 % *ood 4e&:or= o" :or$d-$%55 ed;%o4%$ #45&;o45 %4d

    e5&%$#53ed 5&re4*&35 #4 #4"or

    #5 "#4d#4* *re%& oppor&;4#e5 #4 I4d#%. T3e proe55 o" o45o$#d%o4, :3#3 3%5

    eo

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    o" &3e *$o%$ p3%r

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    #E&EA#C" ! DEVEL$'*ENT

    Re5e%r3 %4d deve$op

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    ! "ore#*4 re5e%r3 %5ed p3%r

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    $%o;r #4 &3e#r

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    #4*red#e4&5 %4d #o$o*#%$ prod;&5. O;r prod;&5 %re

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    O;r ore 5&re4*&3 #4 API5 3%5 o4ed &o #4re%5e 5#*4#"#%4&$! over

    &3e !e%r5. e 3%ve &3e $%r*e5& 4;##$#&! &o r#4* &3e#r

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    &3e "e: #4&e*r%&ed p3%r

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    He4e ! prov#d#4* o5&-e""eve %$&er4%ve5 &o 3#*3$!-pr#ed

    #44ov%&or r%4d5 &3ro;*3 o;r r%4ded %4d ;4r%4ded Ge4er#5, :e %& Dr.

    Redd!5 5&r#ve &o

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    'roprietary 'ro,cts

    Propr#e&%r! Prod;&5 #4$;de5 D#""ere4%&ed For

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    T3e

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    pr#v%&e 5e&or. A p3#$%4&3rop#5&, Dr. A49# Redd! 3%5 "o;4ded &:o 4o&-"or-pro"#&

    or*%4#@%o45 &3%& %re "o;5ed o4 %$$ev#%* ;r%4 pover&! %4d prov#d#4*

    pr#

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    S%5Redd!

    M%4%*#4* D#re&or %4d C3#e" Oper%* O""#er

    S%5 Redd! dr#ve5 oper%o4%$ e>e$$e4e %ro55 &3e or*%4#@%o4. He 3%5

    ;#$& &3e "#4#53ed do5%*e ;5#4e55 #4 &3e e

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    .oar, $f Directors

    %"$LE TI*E DI#ECT$#&

    Dr. A49# Redd!

    C3%#r

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    O;r #de4&! #5 % 5;44! %5&r%& &3%& %4 e #4&erpre&ed %5 % per5o4 :#&3

    o;&5&re&3ed %rpre55e5 9o!, :%r

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    I& #5 3ope &3%& d:e$$5 e&er4%$$! #4 &3e 3;

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    CONCEPT OF PERFORMANCE APPRAISAL

    Appr%#5%$ #5 &3e ev%$;%o4 o" :or&3, ;%$#&!, or & per"or

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    T3;5, per"or

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    ;5ed #4 per"or

    ;5#4e55 "#e$d %4d :%5 re5&r#&ed &o 3o;r$!-p%#d :or=er5, d;r#4*27/05,

    re$%o4%$ :%*e 5&r;&;re5 "or 3o;r$!-p%#d :or=er5 :ere %dop&ed #4 #4d;5&r#%$

    ;4#&5 %4d e%3 :or=er :%5 ;5ed &o e r%&ed #4 o

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    5%$%r! %d9;5&

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    %ppr%#5%$

    P;rpo5e De&er

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    $+0ectives of performance appraisal:

    Per"or

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    #5 :or=#$4* #4 3#5 pre5e4& 9o %4d :3%& %re 3$#5 5&ro4* %4d :e%= pro4&5. I4 &3e

    $#*3& o" &35e5e, #& %4 e de#ded :3e&3er 3e %4 e pro& 3#*3er

    po5#o4 %4d :3%& %dd#o4%$ &r%#4#4* :#$$ e 4ee55%r! "or 3#

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    'ressre on Employees. Per"or

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    %5e56 2. %ppr%#5%$ o" e

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    o" per"or%%

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    per5o4 #5 o

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    /orce,-,istri+tion metho,

    I4 order &o 3e= &3e &e4de4! o" r%*

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    O;& o" &3e5e :o 5&%&e

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    .doe5 3e53e 53o: ;4#"or< e3%v#o;r &o %$$ Ye54o

    .#5 3e53e re5pe&ed ! 3#53er 5;ord#4%&e5 %4d o$$e%*;e5

    Ye54o

    +.#5 3e53e :#$$#4* &o 3e$p o&3er e

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    Critical inci,ents metho,

    I4 &3#5 %

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    over$! $o5e 5;perv#5#o4

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    T3e de*ree o" ;%$#&! #5 e$$e4&, ver! *ood, %ver%*e, poor, %4d

    ver! poor or ver! 3#*3, 3#*3, %ver%*e, $o:, %4d ver! $o:. I45&e%d o" 4;

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    Per"or

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    Essay *etho,

    I45&e%d o" ;5#4* 5&r;&;red "or

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    /iel, #eview *etho,

    I4 &3e "#e$d rev#e:

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    /. T3e o;&5#der doe5 4o& 3%ve &3e oppor&;4#&! &o o5erve &3e e&e4d5 over % ver! 53or&

    per#od o" DEGREE APPRAISAL

    80-de*ree "eed%= #5 % ";$$ #r$e 5!5&e< o" o&%#4#4* #4"or

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    Nee, of 123-,eree fee,+ack in oranisations

    B;5#4e55 #5 &o:%rd5 5;rp$;5 *e4er%o4. #&3o;& 5;rp$;5 4o or*%4#5%o4 %4

    *ro:. Here &3e e""or& &o *ro: &3e ;5#4e55 %4d &3e 5;rp$;5 53o;$d o

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    'rere4isites

    Top

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    o Prov#d#4* % %5#5 "or pro

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    80-de*ree "eed%= prov#de5 % e&&er ;4der5&%4d#4* o"

    #4d#v#d;%$5 per"orpe&%o45.

    80-de*ree "eed%= prov#de5 #4re%5ed &3e ;4der5&%4d#4* o"

    o

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    3

    I& pro

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    A de&%#$ed p$%4 o" %o4, :3#3 e45;re &3e &r%45p%re4& %4d $e%r

    #

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    Conclsion

    80-de*ree "eed%= #5 5o

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    6

    TE PROCESS OF 360 DEGREE APPRAISAL IN

    DRL

    Intro,ction of 123 ,eree appraisal:

    78 'rpose:

    Feed %= #5 e55e4%$ &o per5o4%$ deve$op

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    &periors: T3e #4d#v#d;%$5 ";4o4%$%d

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    Sore5 ! 5e$" %4d re5po45e5 ree#ved &o*e&3er "ro< 5;per#or5, peer5 %4d

    5;ord#4%&e5 (re"erred &o %5 J80 de*reeK or Qo&3er5) &o e%3 o" &3e ;e5o45

    %re 53o:4 %5 %4 %ver%*e 5ore o4 &3e "#ve-po#4& 5%$e 53o:4 e$o:6

    2

    2. U4%ep&%$e

    /. Need5 #

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    $verall pictreo" &3e 5ore5 (!o;r 5e$" 5ore5 %4d 3o: o&3er5 3%ve

    5ored !o;) o4 &3e p%r%&, 4o&e &3e 3#*3e5& %4d $o:e5& 5or#4* p%r%

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    O4 5ope&%o45 "ro< !o;r :or=#4*

    e4v#ro4

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    65

    EECUTI9E SUMMARY6

    98 &cores with reference to the parameters of the D#L lea,ership

    mo,el

    Dr#ve5

    Or*%4#@%o4%$

    B;#$d#4*

    Reve$5 #4

    E4&repre4e;r53#p '

    I44ov%o4

    Le%d5 !

    E>%

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    61

    18 &cores with reference to the nine s+-parameters of the D#L

    lea,ership mo,el

    Dr#ve5 Or*%4#@%o4%$ B;#$d#4* Reve$5 #4 E4&repre4e;r53#p '

    I44ov%o4

    Le%d5 ! E>%

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    A$#*45 %4d

    %d%p&5

    5&r;&;re,

    proe55e5

    %4d

    5!5&ee;&e5 o4 oppor&;4#e5

    PT6 Aep&5 %4d de$#ver5 o4 5&re&3 *o%$5 &o %3#eve re%=&3ro;*3

    per"or

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    PT16 I45p#r%o4%$ !e& ;4%55;

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    22 U4der5&%4d5 or*%4#@%o4

    o

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    re%=&3ro;*3 per"or&er4%$ ;5&opere %4d re5o;re5

    &o re%&e *re%&er v%$;e %ro55 &3e

    or*%4#@%o4

    /.8 L

    T%=e5 ;&

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    5&%4d%rd5 o" &r;&3, #4&e*r#&! '

    &r%45p%re4!

    D Dr#ve5 Or*%4#@%o4%$ B;#$d#4* RReve$5 #4 E4&repre4e;r53#p '

    I44ov%o4 L Le%d5 !

    E>%

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    S.

    N

    S;e55

    A&&r#;&e

    De5r#po4 o"

    Be3%v#or

    Se$" 80

    de*ree

    (o&3er5)

    R%* Tre4d5 o"

    80de*ree (o&3er5)

    2 Re5o;reOp

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    or*%4#@%o4

    C;'T9= Coaches an, ,evelops more lea,ers

    Sr.

    No

    .

    S;e55

    A&&r#;&e

    De5r#po4 o"

    Be3%v#or

    Se$" 80

    de*ree

    (o&3er5)

    R%* Tre4d5 o"

    80de*ree (o&3er5)

    8 De$e*%o4 De$e*%&e5

    %ppropr#%&e$!

    %4d %$$o:5

    &e%<

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    >'T1= Alins an, a,apts strctre< processes an, systems to

    strateic ,irection

    Sr.

    No

    .

    S;e55

    A&&r#;&e

    De5r#po4 o"

    Be3%v#or

    Se$" 80de*r

    ee

    (o&3er5)

    R%* Tre4d5 o"

    80de*ree

    (o&3er5)

    20 S!5&e

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    &er

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    or#e4&ed %ppro%3,

    $e%d#4* &o e""eve

    e>e;o4

    C;'T= Accepts an, ,elivers on stretch oals to achieve +reakthrohperformance

    Sr.

    No

    S;e55

    A&&r#;&e

    De5r#po4 o"

    Be3%v#or

    Se$" 80

    de*ree

    (o&3er5)

    R%* Tre4d5 o" 80

    de*ree (o&3er5)

    // C;5&o&er4%$

    ;5&o

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    *o%$5. S&r#ve5 "or

    re%=&3ro;*3

    per"or

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    C;'T;= Lives an, champions D#Ls vale

    Sr.

    No

    S;e55

    A&&r#;&e

    De5r#po4 o" Be3%v#or Se$" 80

    de*ree

    (o&3er5)

    R%* Tre4d5 o"

    80 de*ree (o&3er5)

    /7 E>e$$e4

    e

    S&r#ve5 "or e>e$$e4e #4

    ever!&3#4* &3e &3#4=5,

    5%!5 or doe5

    /.7 S;pWpeerV5;W5;p

    0 ;%$#&!

    Or#e4&%o

    4

    I5 ded#%&ed &o

    %3#ev#4* &3e 3#*3e5&

    $eve$5 o" ;%$#&! &o

    de$#*3& #4&er4%$ '

    e>&er4%$ ;5&o

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    3#er%r3!

    / I44ov%o

    4

    Cre%&e5 %4 e4v#ro4

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    B2

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    S&re4*&35 Are%5 o" Ie$$e4&

    =4o:$ed*e o" &3e

    o4er4ed 5;9e&

    H;

    NA

    He 53o;$d e

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    , ANNEURE6

    #ATING &CALE&6 T3e 5ore5, r%4*e o" r%*5 %4d &3e

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    PARTICULARS NUMBER OF

    RESPONDENTS

    PERSENTAGE OF

    RESPONDENTS

    Ye5 /2 0

    No 2

    Do;& ";$ 1 /To&%$6 0 200

    G#A'"ICAL #E'#E&ENTATI$N6

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Yes No Doubt ful

    Interpretation:

    T3e %ove &%$e reve%$5 &3%& &3e 0 o" e

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    PARTICULARS NUMBER OF

    RESPONDENTS

    PERSENTAGE OF

    RESPONDENTS

    MBO 2

    Co

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    Tr%45p%re4! #4

    ev%$;%o4

    2

    Reo*4#o4 "or :or= + 28

    I

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    90/109

    To&%$6 0 200

    G#A'"ICAL #E'#E&ENTATI$N:

    0

    10

    20

    30

    40

    50

    60

    70

    80

    #0

    satisfied partially

    satisfied

    dissatisfied

    Interpretation:

    T3e %ove &%$e reve%$5 &3%& 1 o" &3e e

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    0

    10

    20

    30

    40

    50

    60

    70

    stron partially poor

    Interpretation:

    T3e %ove &%$e reve%$5 &3%& &3e 80 o" &3e e

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    G#A'"ICAL #E'#E&ENTATI$N6

    01020304050

    6070

    accurate

    results

    because it is

    "odern

    "et$od of

    appraisal

    because all

    %N&'s are

    follo!in

    Interpretation: T3e %ove &%$e reve%$5 &3%& 8 o" &3e e

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    0

    10

    20

    30

    40

    50

    60

    70

    none 1 to 3 3 to 5

    Interpretation:

    Aove &3e &%$e reve%$5 &3%& 80 o" &3e e

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    94/109

    0

    10

    20

    30

    40

    50

    60

    70

    0(35) 36(70) 71(100)

    Interpretation:

    Aove &%$e reve%$5 &3%& 8 o" e

    o

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    0

    10

    20

    30

    40

    5060

    70

    80

    #0

    100

    *tronly aree +ree Disaree

    Interpretation:

    T3e %ove &%$e reve%$5 &3%& 7 o" &3e e o

  • 8/13/2019 Perfect Project

    96/109

    0

    20

    40

    60

    80

    100

    120

    Yes No

    Interpretation:

    T3e %ove &%$e reve%$5 &3%& &3e 200 e

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    97/109

    0

    10

    20

    30

    40

    50

    60

    70

    ,o a reat

    e-tent

    .p to so"e

    e-tent

    +verae /elo! averae

    Interpretation:

    T3e %ove &%$e reve%$5 &3%& &3e 80 o" &3e e

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    98/109

    0

    10

    20

    30

    40

    50

    60

    70

    80

    #0

    0(35) 36(70) 71(100)

    Interpretation:

    T3e %ove &%$e reve%$5 &3%& 10 o" &3e e

  • 8/13/2019 Perfect Project

    99/109

    0)

    10)

    20)

    30)

    40)

    50)

    60)70)

    80)

    #0)

    100)

    ery ood ood +verae oor

    Interpretation:

    T3e ove &%$e reve%$5 &3%& 1 o" &3e e

  • 8/13/2019 Perfect Project

    100/109

    0)

    10)

    20)

    30)

    40)

    50)

    60)

    70)

    Yes No

    Interpretation:

    T3eove &%$e reve%$5 &3%& 80 o" &3e e

  • 8/13/2019 Perfect Project

    101/109

    o T3e %pe> o

  • 8/13/2019 Perfect Project

    102/109

    . A5 &3e %ppr%#5%$ #5 d#re&$! $#4=ed &o pro

  • 8/13/2019 Perfect Project

    103/109

    over &3e op%45#o4 o" &3e *e4er#

    p3%r

  • 8/13/2019 Perfect Project

    104/109

    2

    CONCLUSION

    I4 &3#5 *ro:#4* o

  • 8/13/2019 Perfect Project

    105/109

    o" &3e peop$e v%r#o;5

  • 8/13/2019 Perfect Project

    106/109

    + Ar;4 Mo4%pp% Per5o44e$ M%4%*e

  • 8/13/2019 Perfect Project

    107/109

    A5 % p%r& o"

    do#4* pro9e& :or= o4 Jper"or

  • 8/13/2019 Perfect Project

    108/109

    8. 3o: &e4& %pe> o

  • 8/13/2019 Perfect Project

    109/109

    %. %ver%*e . ver! *ood . *ood d. %ver%*e e. poor

    2.:3#$e *#v#4* %ppr%#5%$ "or 5;per#or doe5 &3e 5;ord#4%&e "eed%= &%=e4 #4&o

    r#&er#%

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    %. !e5 . 4o