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8/13/2019 Perfect Project
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8/13/2019 Perfect Project
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ADITYA INSTITUTE OF P.G.STUDIES
DEPARTMENT OF BUSINESS MANAGEMENT
( Affiliated To Andhra University)
Ad#&!% N%*%r, ADB Ro%d, SURAMPALEM-+,E.G.D&
P3o4e56(011+/)/+//,/+//+0,e$$67188+888/
-------------------------------------------------------------------------------------
--------------------
CERTIFICATE
This is to certify that the project entitled 360 DEGREE
PERFORMANCE APPRAISAL with reference to DR. REDDYS
LABORATORIES, CTO-II, HYDERABAD is the bonafide work done
by Miss. S.RAJARAJESARIwith Regd.no:208540004! d"ring the
period 2008#0 in partial f"lfill$ent of the re%"ire$ent for the award
of the &egree of MASTER OF BUSINESS ADMINISTRATION in
'ditya instit"te of (.) st"dies affiliated to 'ndhra *ni+ersity is a
record of benefited work carried o"t by "nder $y g"idance and
s"per+ision.
P!"#$%& G'i($ H$)( "* &+$
($&.
M!s. . L)i&+) B+)/)i. M!.J.N)1$(!) '2)!
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DECLARATION
I 3ere! de$%re &3%& &3e pro9e& repor& e4&$ed ;A STUDY ON 360 DEGREE
PERFORMANCE APPRAISAL< :#&3 re"ere4e DR, REDDY=S
LA*ORATORIES: CTO>II: YDERA*AD,5;
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AC8NO.LEDGEMENT
I 53o;$d &%=e &3e re5po45##$#&! &o %=4o:$ed*e &3e "o$$o:#4*
d#5*;#53ed per5o4%$#e5 :3o *r%#o;5$! %$$o:ed e4o;r%*epre55
&o o""#e 5&%"" &3e#r %dv#e %4d 5;**e5o45 #4 *#v#4* % proper 53%pe &o 5&;d!.
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/S,RA-ARA-ES.ARI
CONTENTS
CAPTER I P#)e "o
INTRODUCTION 5>
I,5 Object?e o% t&e 7tu!+
I,1 Nee! %or t&e 7tu!+
I,3 Scope o% t&e Stu!+
I,4 Met&o!o$o)+
I, Lmt#to"7
CAPTER II 50>5B
INDUSTRY PROFILE
CAPTER III 52>12
COMPANY PROFILE
CAPTER I9 1>64
TEORETICAL FRAME .OR8
CAPTER 9 6>B2
DATA ANALYSIS AND INTERPRETATION
CAPTER 9I B>21
6,5 FINDINGS
6,1 SUGGESTIONS
6,3 CONCLUSION
ANNEURE
B,5 *I*LIOGRAPY
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B,1 UESTIONNAIRE
INTRODUCTION
um#" re7ource m#"#)eme"t (HRM) #5 &3e 5&r%&e*# %4d o3ere4&
%ppro%3 &o &3e
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or="ore p$%44#4*
Rer;#&
8/13/2019 Perfect Project
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per"or
8/13/2019 Perfect Project
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I4 3;!e)ree
%ee!b#c@, %$5o =4o:4 %5
8/13/2019 Perfect Project
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"eed%= #
8/13/2019 Perfect Project
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+. To 5&;d! %o;& &3e e
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&o pre5r#e &3e
8/13/2019 Perfect Project
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B
METODOLOGY
T3e pro9e& e4&$ed Je
8/13/2019 Perfect Project
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5&%"". I& #5 o$$e&ed #4 3e "#r< o" prep%* ;e5o44%#re o4 e
8/13/2019 Perfect Project
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T3e per#od o" 5&;d! #5 o4$! "or + d%!5, :3#3 #5 %
8/13/2019 Perfect Project
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I4d;5&r! #5 e5
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T3e p3%r
8/13/2019 Perfect Project
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&%$e4&5 %4d re5e%r3 %p%#$#e5, 5;ppor&ed ! I4&e$$e&;%$ Proper&! Pro&eo4
re*#
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I& 3%5 % *ood 4e&:or= o" :or$d-$%55 ed;%o4%$ #45&;o45 %4d
e5&%$#53ed 5&re4*&35 #4 #4"or
#5 "#4d#4* *re%& oppor&;4#e5 #4 I4d#%. T3e proe55 o" o45o$#d%o4, :3#3 3%5
eo
8/13/2019 Perfect Project
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o" &3e *$o%$ p3%r
8/13/2019 Perfect Project
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#E&EA#C" ! DEVEL$'*ENT
Re5e%r3 %4d deve$op
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! "ore#*4 re5e%r3 %5ed p3%r
8/13/2019 Perfect Project
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$%o;r #4 &3e#r
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#4*red#e4&5 %4d #o$o*#%$ prod;&5. O;r prod;&5 %re
8/13/2019 Perfect Project
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O;r ore 5&re4*&3 #4 API5 3%5 o4ed &o #4re%5e 5#*4#"#%4&$! over
&3e !e%r5. e 3%ve &3e $%r*e5& 4;##$#&! &o r#4* &3e#r
8/13/2019 Perfect Project
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&3e "e: #4&e*r%&ed p3%r
8/13/2019 Perfect Project
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He4e ! prov#d#4* o5&-e""eve %$&er4%ve5 &o 3#*3$!-pr#ed
#44ov%&or r%4d5 &3ro;*3 o;r r%4ded %4d ;4r%4ded Ge4er#5, :e %& Dr.
Redd!5 5&r#ve &o
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'roprietary 'ro,cts
Propr#e&%r! Prod;&5 #4$;de5 D#""ere4%&ed For
8/13/2019 Perfect Project
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T3e
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pr#v%&e 5e&or. A p3#$%4&3rop#5&, Dr. A49# Redd! 3%5 "o;4ded &:o 4o&-"or-pro"#&
or*%4#@%o45 &3%& %re "o;5ed o4 %$$ev#%* ;r%4 pover&! %4d prov#d#4*
pr#
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S%5Redd!
M%4%*#4* D#re&or %4d C3#e" Oper%* O""#er
S%5 Redd! dr#ve5 oper%o4%$ e>e$$e4e %ro55 &3e or*%4#@%o4. He 3%5
;#$& &3e "#4#53ed do5%*e ;5#4e55 #4 &3e e
8/13/2019 Perfect Project
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.oar, $f Directors
%"$LE TI*E DI#ECT$#&
Dr. A49# Redd!
C3%#r
8/13/2019 Perfect Project
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O;r #de4&! #5 % 5;44! %5&r%& &3%& %4 e #4&erpre&ed %5 % per5o4 :#&3
o;&5&re&3ed %rpre55e5 9o!, :%r
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I& #5 3ope &3%& d:e$$5 e&er4%$$! #4 &3e 3;
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CONCEPT OF PERFORMANCE APPRAISAL
Appr%#5%$ #5 &3e ev%$;%o4 o" :or&3, ;%$#&!, or & per"or
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T3;5, per"or
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;5ed #4 per"or
;5#4e55 "#e$d %4d :%5 re5&r#&ed &o 3o;r$!-p%#d :or=er5, d;r#4*27/05,
re$%o4%$ :%*e 5&r;&;re5 "or 3o;r$!-p%#d :or=er5 :ere %dop&ed #4 #4d;5&r#%$
;4#&5 %4d e%3 :or=er :%5 ;5ed &o e r%&ed #4 o
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5%$%r! %d9;5&
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%ppr%#5%$
P;rpo5e De&er
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$+0ectives of performance appraisal:
Per"or
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#5 :or=#$4* #4 3#5 pre5e4& 9o %4d :3%& %re 3$#5 5&ro4* %4d :e%= pro4&5. I4 &3e
$#*3& o" &35e5e, #& %4 e de#ded :3e&3er 3e %4 e pro& 3#*3er
po5#o4 %4d :3%& %dd#o4%$ &r%#4#4* :#$$ e 4ee55%r! "or 3#
8/13/2019 Perfect Project
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'ressre on Employees. Per"or
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%5e56 2. %ppr%#5%$ o" e
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o" per"or%%
8/13/2019 Perfect Project
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per5o4 #5 o
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/orce,-,istri+tion metho,
I4 order &o 3e= &3e &e4de4! o" r%*
8/13/2019 Perfect Project
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O;& o" &3e5e :o 5&%&e
8/13/2019 Perfect Project
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.doe5 3e53e 53o: ;4#"or< e3%v#o;r &o %$$ Ye54o
.#5 3e53e re5pe&ed ! 3#53er 5;ord#4%&e5 %4d o$$e%*;e5
Ye54o
+.#5 3e53e :#$$#4* &o 3e$p o&3er e
8/13/2019 Perfect Project
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Critical inci,ents metho,
I4 &3#5 %
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over$! $o5e 5;perv#5#o4
8/13/2019 Perfect Project
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T3e de*ree o" ;%$#&! #5 e$$e4&, ver! *ood, %ver%*e, poor, %4d
ver! poor or ver! 3#*3, 3#*3, %ver%*e, $o:, %4d ver! $o:. I45&e%d o" 4;
8/13/2019 Perfect Project
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Per"or
8/13/2019 Perfect Project
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Essay *etho,
I45&e%d o" ;5#4* 5&r;&;red "or
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/iel, #eview *etho,
I4 &3e "#e$d rev#e:
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/. T3e o;&5#der doe5 4o& 3%ve &3e oppor&;4#&! &o o5erve &3e e&e4d5 over % ver! 53or&
per#od o" DEGREE APPRAISAL
80-de*ree "eed%= #5 % ";$$ #r$e 5!5&e< o" o&%#4#4* #4"or
8/13/2019 Perfect Project
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Nee, of 123-,eree fee,+ack in oranisations
B;5#4e55 #5 &o:%rd5 5;rp$;5 *e4er%o4. #&3o;& 5;rp$;5 4o or*%4#5%o4 %4
*ro:. Here &3e e""or& &o *ro: &3e ;5#4e55 %4d &3e 5;rp$;5 53o;$d o
8/13/2019 Perfect Project
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'rere4isites
Top
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o Prov#d#4* % %5#5 "or pro
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80-de*ree "eed%= prov#de5 % e&&er ;4der5&%4d#4* o"
#4d#v#d;%$5 per"orpe&%o45.
80-de*ree "eed%= prov#de5 #4re%5ed &3e ;4der5&%4d#4* o"
o
8/13/2019 Perfect Project
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3
I& pro
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A de&%#$ed p$%4 o" %o4, :3#3 e45;re &3e &r%45p%re4& %4d $e%r
#
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Conclsion
80-de*ree "eed%= #5 5o
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6
TE PROCESS OF 360 DEGREE APPRAISAL IN
DRL
Intro,ction of 123 ,eree appraisal:
78 'rpose:
Feed %= #5 e55e4%$ &o per5o4%$ deve$op
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&periors: T3e #4d#v#d;%$5 ";4o4%$%d
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Sore5 ! 5e$" %4d re5po45e5 ree#ved &o*e&3er "ro< 5;per#or5, peer5 %4d
5;ord#4%&e5 (re"erred &o %5 J80 de*reeK or Qo&3er5) &o e%3 o" &3e ;e5o45
%re 53o:4 %5 %4 %ver%*e 5ore o4 &3e "#ve-po#4& 5%$e 53o:4 e$o:6
2
2. U4%ep&%$e
/. Need5 #
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$verall pictreo" &3e 5ore5 (!o;r 5e$" 5ore5 %4d 3o: o&3er5 3%ve
5ored !o;) o4 &3e p%r%&, 4o&e &3e 3#*3e5& %4d $o:e5& 5or#4* p%r%
8/13/2019 Perfect Project
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O4 5ope&%o45 "ro< !o;r :or=#4*
e4v#ro4
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65
EECUTI9E SUMMARY6
98 &cores with reference to the parameters of the D#L lea,ership
mo,el
Dr#ve5
Or*%4#@%o4%$
B;#$d#4*
Reve$5 #4
E4&repre4e;r53#p '
I44ov%o4
Le%d5 !
E>%
8/13/2019 Perfect Project
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61
18 &cores with reference to the nine s+-parameters of the D#L
lea,ership mo,el
Dr#ve5 Or*%4#@%o4%$ B;#$d#4* Reve$5 #4 E4&repre4e;r53#p '
I44ov%o4
Le%d5 ! E>%
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A$#*45 %4d
%d%p&5
5&r;&;re,
proe55e5
%4d
5!5ⅇ&e5 o4 oppor&;4#e5
PT6 Aep&5 %4d de$#ver5 o4 5&re&3 *o%$5 &o %3#eve re%=&3ro;*3
per"or
8/13/2019 Perfect Project
71/109
PT16 I45p#r%o4%$ !e& ;4%55;
8/13/2019 Perfect Project
72/109
22 U4der5&%4d5 or*%4#@%o4
o
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73/109
re%=&3ro;*3 per"or&er4%$ ;5&opere %4d re5o;re5
&o re%&e *re%&er v%$;e %ro55 &3e
or*%4#@%o4
/.8 L
T%=e5 ;&
8/13/2019 Perfect Project
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5&%4d%rd5 o" &r;&3, #4&e*r#&! '
&r%45p%re4!
D Dr#ve5 Or*%4#@%o4%$ B;#$d#4* RReve$5 #4 E4&repre4e;r53#p '
I44ov%o4 L Le%d5 !
E>%
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S.
N
S;e55
A&&r#;&e
De5r#po4 o"
Be3%v#or
Se$" 80
de*ree
(o&3er5)
R%* Tre4d5 o"
80de*ree (o&3er5)
2 Re5o;reOp
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or*%4#@%o4
C;'T9= Coaches an, ,evelops more lea,ers
Sr.
No
.
S;e55
A&&r#;&e
De5r#po4 o"
Be3%v#or
Se$" 80
de*ree
(o&3er5)
R%* Tre4d5 o"
80de*ree (o&3er5)
8 De$e*%o4 De$e*%&e5
%ppropr#%&e$!
%4d %$$o:5
&e%<
8/13/2019 Perfect Project
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>'T1= Alins an, a,apts strctre< processes an, systems to
strateic ,irection
Sr.
No
.
S;e55
A&&r#;&e
De5r#po4 o"
Be3%v#or
Se$" 80de*r
ee
(o&3er5)
R%* Tre4d5 o"
80de*ree
(o&3er5)
20 S!5&e
8/13/2019 Perfect Project
78/109
&er
8/13/2019 Perfect Project
79/109
8/13/2019 Perfect Project
80/109
or#e4&ed %ppro%3,
$e%d#4* &o e""eve
e>e;o4
C;'T= Accepts an, ,elivers on stretch oals to achieve +reakthrohperformance
Sr.
No
S;e55
A&&r#;&e
De5r#po4 o"
Be3%v#or
Se$" 80
de*ree
(o&3er5)
R%* Tre4d5 o" 80
de*ree (o&3er5)
// C;5&o&er4%$
;5&o
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*o%$5. S&r#ve5 "or
re%=&3ro;*3
per"or
8/13/2019 Perfect Project
82/109
C;'T;= Lives an, champions D#Ls vale
Sr.
No
S;e55
A&&r#;&e
De5r#po4 o" Be3%v#or Se$" 80
de*ree
(o&3er5)
R%* Tre4d5 o"
80 de*ree (o&3er5)
/7 E>e$$e4
e
S&r#ve5 "or e>e$$e4e #4
ever!&3#4* &3e &3#4=5,
5%!5 or doe5
/.7 S;pWpeerV5;W5;p
0 ;%$#&!
Or#e4&%o
4
I5 ded#%&ed &o
%3#ev#4* &3e 3#*3e5&
$eve$5 o" ;%$#&! &o
de$#*3& #4&er4%$ '
e>&er4%$ ;5&o
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3#er%r3!
/ I44ov%o
4
Cre%&e5 %4 e4v#ro4
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B2
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S&re4*&35 Are%5 o" Ie$$e4&
=4o:$ed*e o" &3e
o4er4ed 5;9e&
H;
NA
He 53o;$d e
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, ANNEURE6
#ATING &CALE&6 T3e 5ore5, r%4*e o" r%*5 %4d &3e
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PARTICULARS NUMBER OF
RESPONDENTS
PERSENTAGE OF
RESPONDENTS
Ye5 /2 0
No 2
Do;& ";$ 1 /To&%$6 0 200
G#A'"ICAL #E'#E&ENTATI$N6
0
10
20
30
40
50
60
70
80
Yes No Doubt ful
Interpretation:
T3e %ove &%$e reve%$5 &3%& &3e 0 o" e
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PARTICULARS NUMBER OF
RESPONDENTS
PERSENTAGE OF
RESPONDENTS
MBO 2
Co
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89/109
Tr%45p%re4! #4
ev%$;%o4
2
Reo*4#o4 "or :or= + 28
I
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90/109
To&%$6 0 200
G#A'"ICAL #E'#E&ENTATI$N:
0
10
20
30
40
50
60
70
80
#0
satisfied partially
satisfied
dissatisfied
Interpretation:
T3e %ove &%$e reve%$5 &3%& 1 o" &3e e
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0
10
20
30
40
50
60
70
stron partially poor
Interpretation:
T3e %ove &%$e reve%$5 &3%& &3e 80 o" &3e e
8/13/2019 Perfect Project
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G#A'"ICAL #E'#E&ENTATI$N6
01020304050
6070
accurate
results
because it is
"odern
"et$od of
appraisal
because all
%N&'s are
follo!in
Interpretation: T3e %ove &%$e reve%$5 &3%& 8 o" &3e e
8/13/2019 Perfect Project
93/109
0
10
20
30
40
50
60
70
none 1 to 3 3 to 5
Interpretation:
Aove &3e &%$e reve%$5 &3%& 80 o" &3e e
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94/109
0
10
20
30
40
50
60
70
0(35) 36(70) 71(100)
Interpretation:
Aove &%$e reve%$5 &3%& 8 o" e
o
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0
10
20
30
40
5060
70
80
#0
100
*tronly aree +ree Disaree
Interpretation:
T3e %ove &%$e reve%$5 &3%& 7 o" &3e e o
8/13/2019 Perfect Project
96/109
0
20
40
60
80
100
120
Yes No
Interpretation:
T3e %ove &%$e reve%$5 &3%& &3e 200 e
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97/109
0
10
20
30
40
50
60
70
,o a reat
e-tent
.p to so"e
e-tent
+verae /elo! averae
Interpretation:
T3e %ove &%$e reve%$5 &3%& &3e 80 o" &3e e
8/13/2019 Perfect Project
98/109
0
10
20
30
40
50
60
70
80
#0
0(35) 36(70) 71(100)
Interpretation:
T3e %ove &%$e reve%$5 &3%& 10 o" &3e e
8/13/2019 Perfect Project
99/109
0)
10)
20)
30)
40)
50)
60)70)
80)
#0)
100)
ery ood ood +verae oor
Interpretation:
T3e ove &%$e reve%$5 &3%& 1 o" &3e e
8/13/2019 Perfect Project
100/109
0)
10)
20)
30)
40)
50)
60)
70)
Yes No
Interpretation:
T3eove &%$e reve%$5 &3%& 80 o" &3e e
8/13/2019 Perfect Project
101/109
o T3e %pe> o
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102/109
. A5 &3e %ppr%#5%$ #5 d#re&$! $#4=ed &o pro
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103/109
over &3e op%45#o4 o" &3e *e4er#
p3%r
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104/109
2
CONCLUSION
I4 &3#5 *ro:#4* o
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o" &3e peop$e v%r#o;5
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106/109
+ Ar;4 Mo4%pp% Per5o44e$ M%4%*e
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107/109
A5 % p%r& o"
do#4* pro9e& :or= o4 Jper"or
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108/109
8. 3o: &e4& %pe> o
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%. %ver%*e . ver! *ood . *ood d. %ver%*e e. poor
2.:3#$e *#v#4* %ppr%#5%$ "or 5;per#or doe5 &3e 5;ord#4%&e "eed%= &%=e4 #4&o
r#&er#%
( )
%. !e5 . 4o