Performance management - performance feedback models &
counselling
performance feedback models & counselling
Presented byAbigail G 11Sejal G 12
Bitici,Carrie &McDevitt in 1997: Performance Management as a
process by which the company manages its performance in line with
its corporate and functional strategies and objectives.
DEFINITION
Performance FeedbackMeaning :Based on facts
Describe & no Judgments
Ongoing process
Performance expected and performance exhibited.
PERFORMANCE FEEDBACK MODELSJOHARI WINDOW
360 DEGREE FEEDBACK
JOHARI WINDOWDeveloped by psychologists Joseph Luft and Harry
Ingham The model is used as a tool to foster self-awarenessIt
describes how humans interact, including the process of giving and
receiving feedback.JOHARI WINDOWJOHARI WINDOWReceiving feedback
enlarges the Open quadrant by reducing our blind spot.
The receiver of the feedback learns things about themselves of
which they were previously unaware
It is possible to increase the Open pane and reduce the Hidden
pane through self disclosure.
Sharing something of ourselves, previously unknown to the
student, may assist in the development of trust
360 Degree Feedback
COUNSELLINGDEFINITION: Willam R. Tracy defines Performance
counselling is a manager initiated strategy for improving
employee's performance
AIMS OF COUNSELLINGEncourage to accept responsibility for own
performance
Realizing potential
Increase personal & inter personal effectiveness
Assisting in analyzing their interpersonal competency
Encourage in setting goals
STAGES OF COUNSELLINGDeveloping Rapport between Manager &
EmployeeExploring Information about Performance Defining Future
GoalDrawing Action Plans Listen with intelligence &
understandingAvoid being judgmentalDefine the problemChange the
perspectiveStay alert & flexibleObserve behaviorConclude the
meetingAPPROACH TO COUNSELLINGPerformance Management -Michael
Armstrong & Baron
Human resources Management Dr. Anjali Kalse & Mrinali
Performance Management Prem Chadha
Coaching for Innovation:Tools and Techniques for Encouraging New
Ideas in the Workplace
Websites
http://hrcouncil.ca/hr-toolkit/keeping-people-performance-management.cfmBIBLOGRAPHY
