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Performance Based Performance Based ContractingContracting
Presented for RESNA’s Catalyst Project bySönke DornblutATinNH Program Coordinator 603-862-4064 | [email protected]
HistoryHistorySingle Contractor for all Loan,
Demonstration and Refurbishing activities.◦Aimed at sustainable capacity
building.◦Limited options.◦Lack of leverage.
Performance Based Performance Based ContractingContractingInitiated in response to change
from “sunsetting project” to “ongoing program”.
Objectives:◦Diversify contractor base.◦Accountability for deliverables.◦Uniform payment basis.
What we didWhat we didOnline data collection/reporting
system.Features: ◦Online inventory ◦Demo / Loan / Reuse data reporting forms.◦Review of data entered – immediate feedback.◦Forces complete data sets.
What we didWhat we didBudgeting:
◦Annual projections.◦Simple service provider agreements◦Identified common, per
loan/demo/reuse value.
The Annual ProcessThe Annual ProcessAugust/September
◦Partners submit annual projections by demo/loan/reuse and equipment category.
◦ATinNH develops overall budget.◦Contract proposals to partners.
October/November◦New FY agreements implemented.◦Annual data pull and analysis –
report to MIS.
FY 10-11 Device Loan, Reuse and Demonstrations Annual Goal Organization Name: Please use this form to project the number of loans, demos or reuse events in the areas of employment, education, and community living for the specific areas of the device types.
Device Type Education Employment Community Living R-Recreation
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
H-Hearing
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan _35___ Device Demonstration _75
E-Environment
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
V-Vision
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan _10___ Device Demonstration _10_
S-Speech
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
L-Learning
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
M-Mobility Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
D-Daily Living Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
C-Computers Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
VM – Vehicle Mod
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
Device REUSE ____ Device Loan ____ Device Demonstration ____
Assistive Technology in New Hampshire (ATinNH) University of New Hampshire, Institute on Disability
Durham, NH 03824
Agreement with Partner Agency
Provision of AT Loans and Demonstrations (Scope of Work)
1. Purpose. Partner Agency operates a loan and demonstration program of assistive technology equipment at its xyz location.
2. Loans and Demonstrations. Loans and Demonstrations must be available to anyone. A charge may be levied to cover the expense of loan or demonstration. Evaluative and outcome data is to be collected on loan and demo activities using ATinNH data collection forms and submitted via the ATinNH online data collection system. Completed data collection sheets are to be retained for possible data verification purposes. Loans and Demonstrations are defined under separate cover. 3. Inventory. Partner Agency must maintain and keep up-to-date an inventory listing of its equipment available for loans and demonstrations in a format specified by ATinNH on the online ATinNH data collection system.
4. Information and Awareness. Partner Agency may from time to time be contacted for information on assistive technology devices or strategies; contractor is encouraged to collect data on such requests on ATinNH provided data collection sheets and submit these on an annual basis. 5. Quarterly Meetings. The Contractor is required to participate in quarterly partner meetings; while in person participation is preferred, meetings are also accessible via telephone.
6. Payment. ATinNH will pay $50 per loan or demonstration event up to a combined total of $8,000. Only events for which complete data has been submitted may be invoiced against. 7. Other. ATinNH will offer continuing technical assistance to Partner Agency in the further development of its AT services and list Partner Agency as a partner on its website. Budget permitting, ATinNH may provide additional funds for additional loans and demonstration events.
8. Contract Period. The period covered by this agreement is the fiscal year 2011-12 (10/01/2011 – 09/30/2012).
9. Data Reports. Data must be collected and submitted in a conscientious and timely fashion using the ATinNH online data collection system; data reports will be run quarterly (01/15/2012, 4/15/2012, 7/15/2012, 10/15/2012).
The Annual ProcessThe Annual ProcessQuarterly Partner Meetings.
◦Data review.◦Sharing of implementation ideas and
issues.Quarterly Invoices.
◦New: Online invoicing out data reporting site.
◦Verification against data submitted.Third quarter data to date review.
◦Decisions to move allocations between partners based on actual performance.
Lessons LearnedLessons LearnedOnline System must be robust
◦Speed is critical for data submission.◦Partner input is vital in the
development and feature build out.◦System allows for partners to review
their data submitted and offers standard reports for their use (with boards etc.)
◦Immediate feedback is essential.◦Simplify (Integration of invoicing and
data projection features).
Lessons LearnedLessons LearnedCreates comparability.Allow to grow slowly.Ability to fill in gaps (equipment
category, geographic coverage).Benefits form in-house IT capacity.Easy system for new partners.Facilitated our expansion from one
partner to nine.Stay flexible, allow for modifications
on a case by case basis.
