performance based Curriculum Architecture Design...Feb 15, 2012 · Technical Operators (WICAM/IAG) 1983 Ford Design Institute Engineering 1992 Ford Motor Company Engineering 1994

performance‐based

Curriculum Architecture DesignHow to Plan and Conduct a

Curriculum Architecture Design Effort and WhyA 60 Minute Session for – Training 2012 Atlanta

February 15, 2012Guy W. Wallace, CPT EPPIC Inc. www.eppic.biz

©2011 EPPIC Inc. Use only with appropriate crediting.

Please leave a business card (or fill out a blank) in the back of the room ‐ for a quick drawing for 1 of 3 books at the end of the session!

Curriculum Architecture Design

How Many in the Audience…

• Work in an Enterprise Learning Context?• Serve more than 1 Target Audience?• Address both New Hire and Incumbent populations?

• Need to improve the Performance Orientation and Performance Impact of the Content?

• Know that some amount of content could be shared across different audiences ‐ but is not being shared?

performance‐based

Curriculum Architecture DesignHow to Plan and Conduct a

Curriculum Architecture Design Effort and WhyA 60 Minute Session for – Training 2012 Atlanta

February 15, 2012Guy W. Wallace, CPT EPPIC Inc. www.eppic.biz


CAD as a Process CAD as a Product


SessionObjectives and Map• Info

• Demo

• Appo

Able to describe the products and processes and potential business benefits of a CAD effort

Intro & Guy’s Background

CAD as a Product/ Process‐set

CAD as a Process‐set

T&D Path Design

performance‐based CAD


CAD as a Product‐set

Open

Close




3 levels of design…



ADDIE‐like levels of PACT







Guy’s Background

• Authored first published reference to Curriculum Architecture in Training Magazine in September 1984

• First National Presentation in April 1985

• Guy has conducted 74 CAD projects to date since 1982

• Trained and certified hundreds of staff and client staff since the mid 1980s



Abbott LaboratoriesMarket, Product and Sales Management 1993Alcoa LabsScientists, Engineers, Technicians, and Administrative 1984AmeritechNetwork Services Management 1989AmeritechDistribution Services Second‐level Management 1989AmocoISD Staff Coaching and Support 1996AmocoProject BEST 1996AmocoTeam Training 1993ARCO Alaska AMPS 1990AT&TAETM 1984

AT&TSwitching Technician 1984AT&T MicroelectronicsProduct Management 1988AT&T Network SystemsGlobal Contract Management 1994AT&T Network SystemsProduct and Market Management 1993AT&T Network SystemsMarketing Personnel 1991

AT&T Network SystemsNetwork Systems Sales 1989AT&T Network SystemsSwitching Business Unit Sales 1988AT&T Network SystemsProduct Manager 1986Bandag, Inc.Franchise Dealership Management 1996

BankAmerica CorporationFinancial Relationship Managers 1998BankAmerica CorporationRetail Branch Personnel and Management 1997Bellcore TechWeb Masters 1996British Petroleum—AmericaFront‐line Retail Personnel 1991BurroughsInformation Specialists 1984Channel Gas Industries/TennecoFixed‐rate Personnel 1983Commerce Clearing House (CCH)Sales Representative & Sales Management 1993

Data GeneralSales 1993Detroit Ball BearingField Sales Managers 1992Digital Equipment CorporationProgram Management 1991Dow ChemicalSafety Training 1987Dow Chemical Secretarial/Administrative 1986Dow ChemicalTop Operator 1986Eli Lilly and CompanyClinical Trials Process participants 2004Eli Lilly and CompanyDistrict Sales Managers 1999Eli Lilly and CompanyLeadership and Management 1997

Exxon Exploration USAGeologists/ Geophysicists 1982General DynamicsCATIA System Designers 1991General DynamicsMRP II –Manufacturing Personnel 1991

Guy

W. W

allace’s Cu

rriculum

Architecture Design Expe

riences Since 1982

www.eppic.biz


General DynamicsSoftware Engineering 1991General DynamicsComposites Bonding & Fabrication 1990General DynamicsQuality 1989General MotorsTool & Die Supervisors 1997General MotorsProduct Engineers 1996

General Motors UniversityBrand Management—Europe 1999General Motors UniversityBrand Management—North America 1999General Motors UniversityInternal Controls 1998General Motors

UniversityMFD Area Managers 1998General Motors UniversityGlobal Dealer Auditors 1998GTE Service Corporation/ VerizonWholesale Billing Call Center Personnel 2000Hewlett PackardOrder Fulfillment (Order Processing) 1993Hewlett PackardInformation Technologists 1991Hewlett PackardInformation Technologists 1989Illinois BellSecond‐level Manager 1986Illinois BellData Technician 1986Imperial

Bondware/Federal PaperboardSales Training 1993MCC PowersFire and Security 1985MCC PowersATC Branch Personnel 1983MotorolaDesign & Manufacturing Engineering 1983MultigraphicsIn‐Branch Sales Orientation 1986NASAMiddle Manager 1987NCRSupply Line Management 1990Norfolk Naval ShipyardProduction Supervisors & Zone Managers 2003Northern Trust Bank (Chicago)Trust and Financial Services 1988

Novacor, Corunna SiteOperations Management and Self‐regulated Teams 1994Occidental Petroleum LabsLaboratory Personnel 1991Siemens Building Technologies, Inc.Sales Engineering 1998Spartan Stores/ISSCCompanywide 1993Sphinx PharmaceuticalsCombinatorial Chemists 1996Square DQuality Training 1990Valuemetrics, Inc.Associate and Senior Associate 1995VerizonConsumer Sales Call Centers 2001Westinghouse Defense Electronics

Technical Operators (WICAM/IAG) 1983Ford Design InstituteEngineering 1992Ford Motor CompanyEngineering 1994General DynamicsElectrical/Electronics Assembly 1991

Guy

W. W

allace’s Cu

rriculum

Architecture Design Expe

riences Since 1982

www.eppic.biz


Guy Wrote the Book on Curriculum Architecture Design


2002 Recipient


Where can you get further Details?

Everything covered in today’s session is covered in greater depth in numerous free resources

to be described at the end of the session.




• Demo

• Appo





T&D Path Design

T&D Path Design





CAD as a Product/Process













• Demo

• Appo





T&D Path Design





CAD as a Product



CAD as a Product



CAD as a Product



CAD as a Product



CAD as a Product



CAD as a Product



CAD as a Product



CAD as a Product



CAD as a Product



CAD as a Product



CAD as a Product



CAD as a Product



CAD as a Product



CAD as a Product



CAD as a Product



Phase 4: Implementation Planning

• List of Prioritized Gaps and their development Costs– Priorities (1st Costs)


Beginning with the end in mind and backward chaining…Products…


Phase 3: Design

• T&D Path & Planning Guide– Event Specs for gaps

• Module Specs for gaps




Phase 2: Analysis

Performance Model charts

Knowledge/Skill Matrix charts




Phase 2: Analysis



Performance Model – Chart Example


Phase 2: Analysis




Phase 1: Project Planning & Kick‐Off





About the Products of CAD?



• Demo

• Appo





T&D Path Design





Phase 1: Project Planning & Kick‐Off


Proceeding with the right resources and high confidence…


Phase 2: Analysis




Phase 3: Design




Phase 4: Implementation Planning

Facilitating the Customer

and Key Stakeholders (as needed)

through an open, logical, collaborative, business‐oriented

Process to help “THEM”resource their priority gaps ‐ based on the

Returns for their Investments.





About the Processes of CAD?



• Demo

• Appo





T&D Path Design





DEMOT&D Path: ___________

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‐ Sky Cap 1018 hour ILT

‐ Sky Cap 2014 hour ILT

‐ Sky Cap 30116 hours each ILT

. provided by TSA


DEMO : Review and Q & A





Debriefing Point 1

Due to: use of Performance Modeling with Master Performers

Adoption/ adaptation of this kind of an architectural approach at any Enterprise



Debriefing Point 2

Due to: use of PACTlogic Architectural Rules and Guidelines for Instructional Activities, Lessons/Modules, Events, Paths and 5 Tier Inventory Frameworks




Debriefing Point 3

Due to: increased use of content “As Is” and “After Modification”




Debriefing Point 4

Due to: use of increased ReUse of Content “As Is” and tracking derivatives “After Modification”




Debriefing Point 5

Due to: reduced complexity and increased flexible organization




Debriefing Point 6

Due to: use of alternative deployment methods when appropriate that increase local flexibility for training, remediation, refresher, etc.




Debriefing Point 7

Due to: reduced “inadvertent redundancy” and tracked “redundancy by design”




Many Free Resources Available

Resources Tab at

www.eppic.biz

Free: Articles, Chapters, Columns, Book PDFs, Audio Podcasts, Video Podcasts on Guy W. Wallace’s PACT (ISD) and EPPI (HPT) methods and tools/ techniques.



Other Resources Available

Resources Tab at

www.eppic.biz

Paperback and Kindle Books (2011)

and

Workshops and Coaching Sessions



Thank you!

Final Q&AGuy W. WallaceCertified Performance Technologist (CPT) President, EPPIC Inc.Performance‐based Instruction and Information Analyst and Architect

[email protected] ‐ www.eppic.bizMobile 704‐ 746‐ 5126 Skype: guywwallace

Guy is the 2010 Recipient of ISPI’s Honorary Life Member Award for significant contributions to both the technology of human performance improvement and to the Society –Learn more about Performance Improvement at ISPI ‐ www.ispi.org

Guy was recruited in 2010 as an inaugural member of the ASQ Influential Voicesprogram. “While I receive a variety of quality resources as honorarium from ASQ in exchange for my commitment, the thoughts and opinions expressed on my blog are my own.” Learn more about Quality at ASQ ‐ http://asq.org

Guy’s Blog and Web Site for EPPIC is at: www.eppic.biz – Offering over 200 Free Resources – presentations, articles, tools and templates and audio and video podcasts ‐ including over 50 links to Guy’s HPT Practitioner and HPT Legacy Video Podcast Series – and links to other videos on ISD and HPT topics – all on topics of Human Performance Technology.


Documents

performance based Curriculum Architecture Design...Feb 15, 2012 · Technical Operators (WICAM/IAG) 1983 Ford Design Institute Engineering 1992 Ford Motor Company Engineering 1994