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Performance Management System for Coal India Limited
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Quadrant No. Key Performance Indicator KPI Definition Formula
Inventory of Departmental Key Performance Indicators(KPIs)Mining
Financial
1 Profit variance
Measures the percentage variance in the actual profit amount and the budgeted profit amount. Following rating scale to be adhered :5- 100% and above achievement4- Between 86%-99% achievement3- Between 76%-85% achievement2- Between 61%-75% achievement1- Below 60% achievement
Actual profit (in Rs.)Budgeted profit (in Rs.)
2 Profit variance per tonne
Measures the percentage variance in the actual profit amount per tonne and the budgeted profit amount per tonne. Following rating scale to be adhered :5- 100% and above achievement4- Between 86%-99% achievement3- Between 76%-85% achievement2- Between 61%-75% achievement1- Below 60% achievement
Actual profit (in Rs. per tonne)Budgeted profit (in Rs. per tonne)
3 Selling price per tonne
Measures the variance in the actual selling price per tonne and the budgeted selling price for the year. Following scale to be adhered to for rating:5- if the actual selling price per tonne is 100% of the budget4- if the actual selling price per tonne is between 91 to 99% of the
budget3- if the actual selling price per tonne is between 81 to 90% of the
budget2- if the actual selling price per tonne is between 61 to 80% of the
budget1- if the actual selling price per tonne is below 60% of the budget
Actual selling price (in Rs. per tonne)
Budgeted selling price (in Rs. per tonne)
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\2
Financial
4 Production cost per tonne
Measures the expenditure registered at the end of the reporting period per ton of coal mined. Following scale to be adhered to for rating:5- if the actual production cost is less than or equal to 90%the
budget4- if the actual production cost is between 91 to 95% of the budget3- if the actual production cost is between 96 to 100% of the
budget2- if the actual production cost is between 101% to 105% of the
budget1- if the actual production cost is above 105% of the budget
Actual cost (in Rs. per tonne)Budgeted cost (in Rs. per tonne)
5 OB Removal cost per cubic metre
Measures the expenditure registered at the end of the reporting period per cubic metre of mineral rocks or coal mined. Following scale to be adhered to for rating:5- if the actual OB removal cost is less than or equal to 90% the
budget4- if the actual OB removal cost is between 91 to 95% of the budget3- if the actual OB removal cost is between 96 to 100% of the
budget2- if the actual OB removal cost is between 101% to 105% of the
budget1- if the actual OB removal cost is above 105% of the budget
Actual cost (in Rs. per cubic metre)
Budgeted cost (in Rs. per cubic metre)
6 Explosive consumption per cubic metre of OBR
Measures the amount of explosives measured in kilograms used for dislocating one cubic metre of spoil broken from the solid rock. Following scale to be adhered to for rating:5- if the actual OB removed is 91% or above of the budget4- if the actual OB removed is between 81 to 90% of the budget3- if the actual OB removed is between 71 to 80% of the budget2- if the actual OB removed is between 61 to 70% of the budget1- if the actual OB removed is less than 60% of the budget
Actual cubic metre of OB removed per kg of explosives consumed Budgeted cubic metre of OB removed per kg of explosives
consumed
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\3
Financial
7 Wagon Under & Over loading charges per tonne
Measures the actual charges of under and over loading incurred relative to the budgeted under and over loading charges to be incurred. Following scale to be adhered to for rating:5- if the actual under & over loading cost is less than or equal to
90% the budget4- if the actual under & over loading cost is between 91 to 95% of
the budget3- if the actual under & over loading cost is between 96 to 100% of
the budget2- if the actual under & over loading cost is between 101% to 105%
of the budget1- if the actual under & over loading cost is over 105% of the budget
Actual under & over loading charges incurred (in Rs. per tonne)Budgeted under & over loading
charges incurred (in Rs. per tonne)
8 % Technical accuracy of NIT specifications
Measures the percentage of contracts which are re-tendered because of technical discrepancies in NIT specifications. Following scale to be adhered to for rating:5- if no contracts were re-tendered due to technical discrepancies4- if the number of contracts that were re-tendered is less than 5%
of the total number of contracts3- if the number of contracts that were re-tendered is between 6 to
10% of the total number of contracts2- if the number of contracts that were re-tendered is between 11
to 15% of the total number of contracts1- if the number of contracts that were re-tendered is more than
15% of the total number of contracts
Number of contracts re-tendered due to technical discrepancies in NIT
specifications
9 Addition of new legal case (Mining related)
Measures the number of legal cases added during the year because of the discrepancies caused by Mining department. Following scale to be adhered to for rating:5- if the number of legal cases added during the year is zero4- if the number of legal cases added during the year is upto 23- if the number of legal cases added during the year is between 3
to 42- if the number of legal cases added during the year is between 4
to 51- if the number of legal cases added during the year is more than 5
Number of Mining related cases added during the year
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\4
Financial
10 % Technical accuracy in scrutiny of bid documents
Measures the percentage of repair contracts which are re-tendered because of technical discrepancies in scrutiny of bid documents. Following scale to be adhered to for rating:5- if no contracts were re-tendered due to technical discrepancies4- if the number of contracts that were re-tendered is less than 5%
of the total number of contracts3- if the number of contracts that were re-tendered is between 6 to
10% of the total number of contracts2- if the number of contracts that were re-tendered is between 11
to 15% of the total number of contracts1- if the number of contracts that were re-tendered is more than
15% of the total number of contracts
Number of contracts re-tendered due to technical discrepancies in scrutiny of bid
documents
11 Production manshifts loss due to accidents
Measures the total number of productive manshifts lost because of accidents or fatalities. Following scale to be adhered to for rating:5- if the number of shifts in which production could not be done
because of accidents is zero4- if the number of shifts in which production could not be done
because of accidents is upto 1% of the total shifts3- if the number of shifts in which production could not be done
because of accidents is between 1 to 2% of the total shifts2- if the number of shifts in which production could not be done
because of accidents is between 2 to 3% of the total shifts1- if the number of shifts in which production could not be done
because of accidents is more than 3% of the total shifts
Number of shifts in which production could not be done
because of accidents Total number of manshifts
12 Store cost per tonne
Measures the store cost incurred for per ton in the current year relative to the budgeted store cost. Following scale to be adhered to for rating:5- if the actual store cost is less than or equal to 90% the budget4- if the actual store cost is between 91 to 95% of the budget3- if the actual store cost is between 96 to 100% of the budget2- if the actual store cost is between is between 101% to 105% of
the budget1- if the actual store cost over 105% of the budget
Actual store cost (In Rs. per tonne)
Budgeted store cost (in Rs. per tonne)
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\5
Financial
13 Coal sales realization per ton
Measures the percentage variation in the realization amount of per tonne of coal relative to the estimated realization for that year. Following scale to be adhered to for rating:5- if the actual coal sale realization per tonne is 100% of the
projected realization per tonne4- if the actual coal sale realization per tonne is between 91 to 99%
of the projected realization per tonne3- if the actual coal sale realization per tonne is between 81 to 90%
of the projected realization per tonne2- if the actual coal sale realization per tonne is between 61 to 80%
of the projected realization per tonne1- if the actual coal sale realization per tonne is below 60% of the
projected realization per tonne
Actual realization (In Rs. per tonne) from the sale of coal
during the year Projected realization (in Rs. per tonne) from the sale of coal for
the year
14 Bonus earned against coal quantity despatched
Measures the total amount of bonus which is earned for despatching additional coal vis a vis threshhold . Following scale to be adhered to for rating:5- if the bonus received is 91% or above of the target4- if the bonus received is between 81 to 90% of the target3- if the bonus received is between 71 to 80% of the target2- if the bonus received is between 61 to 70% of the target1- if the bonus received is less than 60% of the target
Actual bonus (in Rs.) received during the year
Targeted bonus (in Rs.) to be received during the year
15 Cash against sales realized
Measures the percentage of cost realisation in current year. Following scale to be adhered to for rating:5- if the realization amount is 91% or above of the total billed
amount4- if the realization amount is between 81 to 90% of the total billed
amount3- if the realization amount is between 71 to 80% of the total billed
amount2- if the realization amount is between 61 to 70% of the total billed
amount1- if the realization amount is less than 60% of the total billed
amount
Total amount realized (in Rs.)Total billed amount (in Rs.)
in the current year
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\6
Financial
16 Stone / Shale / Extraneous material compensation
Measures the reduction in the total amount of Stone / Shale / Extraneous material compensation which has been paid to the customers.Following scale to be adhered to for rating:5- if no Stone / Shale / Extraneous material compensation has been
paid 4- if the Stone / Shale / Extraneous material compensation per
tonne is less than the last year's Stone / Shale / Extraneous material compensation
3- if the Stone / Shale / Extraneous material compensation per tonne is equal to the last year's Stone / Shale / Extraneous material compensation
2- if the Stone / Shale / Extraneous material compensation per tonne is more than the last year's Stone / Shale / Extraneous material compensation per tonne by 1%
1- if the Stone / Shale / Extraneous material compensation per tonne is more than the last year's Stone / Shale / Extraneous material compensation per tonne by more than 1%
Stone / Shale / Extraneous material compensation paid
(Rs./per tonne) in the previous year
Stone / Shale / Extraneous material compensation paid (Rs./per tonne) in the previous
year in the current year
17 Demurrage free despatch
Measures the percentage of dispatch schedule without any demurrage levied on it. Following scale to be adhered to for rating:5- if the proportional number of demurrage levied is 0 to 5% of
total number of times demurrage levied on the subsidiary during the year
4- if the proportional number of demurrage levied is 6 to 10% of total number of times demurrage levied on the subsidiary during the year
3- if the proportional number of demurrage levied is 11 to 15% of total number of times demurrage levied on the subsidiary during the year
2- if the proportional number of demurrage levied is 16 to 20% of total number of times demurrage levied on the subsidiary during the year
1- if the proportional number of demurrage levied is 20% or more than 20% of total number of times demurrage levied on the subsidiary during the year
Proportional number of times demurrage levied due to non
- availability of coalTotal number of times
demurrage levied on the subsidiary during the year
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\7
Financial
18 Variable Cost Index
Measures the difference between the standard variable overheads absorbed in production and the actual variable overheads incurred. Note: Variable cost includes overtime, sunday deployment, power and POL. Following scale to be adhered to for rating:5- if the actual variable cost per tonne is less than or equal to 90%
the budget4- if the actual variable cost per tonne is between 91 to 95% of the
budget3- if the actual variable cost per tonne is between 96 to 100% of the
budget2- if the actual variable cost per tonne is between 101% to 105% of
the budget1- if the actual variable cost per tonne is over 105% of the budget"
Actual variable cost (in Rs. per tonne)
Budgeted variable cost (in Rs. per tonne)
19 Production manshifts loss due to IR problems
Measures the total number of productive manshifts lost because of IR problems Following scale to be adhered to for rating:5- if the number of shifts in which production could not be done
because of IR problems is zero4- if the number of shifts in which production could not be done
because of IR problems is upto 1% of the total shifts3- if the number of shifts in which production could not be done
because of IR problems is between 1 to 2% of the total shifts2- if the number of shifts in which production could not be done
because of IR problems is between 2 to 3% of the total shifts1- if the number of shifts in which production could not be done
because of IR problems is more than 3% of the total shifts
Number of shifts in which production could not be done
because of IR problems Total number of manshifts
20 Dispatch target achievement overall (Rs.) %
Measures the sector wise despatch against the sector wise target. Following scale to be adhered to for rating:5- if the actual dispatch value is 91% or above of the target value4- if the actual dispatch value is between 81 to 90% of the target
value3- if the actual dispatch value is between 71 to 80% of the target
value2- if the actual dispatch value is between 61 to 70% of the target
value1- if the actual dispatch value is less than 60% of the target value
Actual despatch (in Rs.) Targeted despatch (in Rs.)
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\8
Financial 21 Loss Variance per tonne
Measures the percentage variance in the actual loss amount per tonne and the budgeted loss amount per tonne. Following rating scale to be adhered :5- 100% and above achievement4- Between 86%-99% achievement3- Between 76%-85% achievement2- Between 61%-75% achievement1- Below 60% achievement
a. Budgeted loss per tonne - actual loss per tonne
Budgeted loss per tonne
b. i. If the answer of above is positive, then add 100 to the answer to get
achievement %ii. If the answer of above is negative, then subtract 100 to the answer to get
achievement %
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\9
Customer
1 Coal grade materialization
Measures the total amount of coal dispatched as per declared grade which shows improvement in coal quality Following scale to be adhered to for rating:5- if 91% or above quantity of coal despatched is as per the
declared grade 4- if 81 to 90% quantity of coal despatched is as per the declared
grade 3- if 71 to 80% quantity of coal despatched is as per the declared
grade 2- if 61 to 70% quantity of coal despatched is as per the declared
grade 1- if 60% or less than 60% quantity of coal despatched as per the
declared grade
Total coal dispatched within declared grade (in tonnes)
Total coal dispatched (in tonnes)
2 Reduction in unauthorised absenteeism
Measures the volume of time lost due to unauthorised absence from the workplace or from a duty or obligation. Following scale to be adhered to for rating:5- if the unauthorised absenteeism % in the current year is 0 % 4- if the unauthorised absenteeism % in the current year is 1 to 3%3- if the unauthorised absenteeism % in the current year is 4 to 6%2- if the unauthorised absenteeism % in the current year is 7 to 9%1- if the unauthorised absenteeism % in the current year is 10% or
more than 10%
Unauthorised absenteeism % in the current year
3 Dispatch target achievement by road mode
Measures the percentage achievement of the dispatch target through road mode relative to the budgeted dispatch target. Following scale to be adhered to for rating:5- if the quantity dispatched by road is 91% or above of the
budgeted quantity4- if the quantity dispatched by road is between 81 to 90% of the
budgeted quantity3- if the quantity dispatched by road is between 71 to 80% of the
budgeted quantity2- if the quantity dispatched by road is between 61 to 70% of the
budgeted quantity1- if the quantity dispatched by road is less than 60% of the
budgeted quantity
Actual coal dispatched through road (in tonnes) Budgeted coal to
be dispatched through road (in tonnes)
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\10
Customer
4 Grievance redressal index
Measures the number of grievances of employees that have been addressed. Note: A complaint register should be maintained. Following scale to be adhered to for rating:5- if the number of grievances redressed is 91% or above of the
grievances recorded4- if the number of grievances redressed is between 81 to 90% of
the grievances recorded3- if the number of grievances redressed is between 71 to 80% of
the grievances recorded2- if the number of grievances redressed is between 61 to 70% of
the grievances recorded1- if the number of grievances redressed is less than 60% of the
grievances recorded
No. of grievances redressed during the year
Total No. of grievances recorded during the year
5Inventory in terms of months Consumption - mining related spares
Measures the number of months running for which inventory is being purchased and stocked. Note: Running inventory = Total inventory - Dead inventory. Following scale to be adhered to for rating:5- if actual inventory (in months) is equal or less than the inventory
norm4- if actual inventory (in months) is upto 10% of the inventory norm3- if actual inventory (in months) is between 11 to 20 % of the
inventory norm2- if actual inventory (in months) is between 21 to 30% of the
inventory norm1- if actual inventory (in months) is above 31% of the inventory
norm
Inventory in value as on 31st March
Total consumption in value during the year
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\11
Customer
6Inventory in terms of months Consumption - mining related consumable
Measures the number of months running for which inventory is being purchased and stocked. Note: Running inventory = Total inventory - Dead inventory. Following scale to be adhered to for rating:5- if actual inventory (in months) is equal or less than the inventory
norm4- if actual inventory (in months) is upto 10% of the inventory norm3- if actual inventory (in months) is between 11 to 20 % of the
inventory norm2- if actual inventory (in months) is between 21 to 30% of the
inventory norm1- if actual inventory (in months) is above 31% of the inventory
norm
Inventory in value as on 31st March
Total consumption in value during the year
7 Timely reply of Parliament/RTI Queries
Measures the number of RTIs which have been replied on time relative to total number of RTIs which have been replied. Following scale to be adhered to for rating:5- if the number of Parliament/RTI Queries replied within time is
100%4- if the number of Parliament/RTI Queries replied on time is
between 98%-99% of the total queries received3- if the number of Parliament/RTI Queries replied on time is
between 96%-97% of the total queries received2- if the number of Parliament/RTI Queries replied on time is
between 91%-95% of the total queries received1- if the number of Parliament/RTI Queries replied on time is less
than 90% of the total queries received
Number of Parliament/RTI Queries replied on time
Total number of Parliament/RTI Queries replied
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\12
Customer
8 Coal delivered under E auction
Measures the amount of value paid orders refunded due to non supply of required quantity of coal during the year. Following scale to be adhered to for rating:5- if the quantity delivered under e-auction is 91% or above of the
quantity booked4- if the quantity delivered under e-auction is between 81 to 90%
of the quantity booked3- if the quantity delivered under e-auction is between 71 to 80%
of the quantity booked2- if the quantity delivered under e-auction is between 61 to 70%
of the quantity booked1- if the quantity delivered under e-auction is less than 60% of the
quantity booked
Total order delivered (in tonnes)
Total coal booked under e auction (in tonnes)
9 Dispatch target achievement overall (quantity) %
Measures the sector wise despatch against the sector wise target. Following scale to be adhered to for rating:5- if the quantity dispatched is 91% or above of the target4- if the quantity dispatched is between 81 to 90% of the target3- if the quantity dispatched is between 71 to 80% of the target2- if the quantity dispatched is between 61 to 70% of the target1- if the quantity dispatched is less than 60% of the target
Actual despatch (in tonnes) Targeted despatch (in tonnes)
10 Out of stock situation - Centralized items
Measures the number of times an item was unavailable in the stores, when demanded. Following scale to be adhered to for rating:5- if the number of NA issued for non indented items is zero4- if the number of NA issued for non indented items is between 1
to 43- if the number of NA issued for non indented items is between 5
to 6, 2- if the number of NA issued for non indented items is between 7
to 12, 1- if the number of NA issued for non indented items is more than
12.
Number of NA issued for non-indented items in current year
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\13
Customer
11 Out of stock situation - Decentralized items
Measures the number of times an item was unavailable in the stores, when demanded. Following scale to be adhered to for rating:5- if the number of NA issued for non indented items is zero4- if the number of NA issued for non indented items is between 1
to 43- if the number of NA issued for non indented items is between 5
to 6, 2- if the number of NA issued for non indented items is between 7
to 12, 1- if the number of NA issued for non indented items is more than
12.
Number of NA issued for non-indented items in current year
12 Welfare expenditure
Measures the amount of expenditure incurred on welfare activities relative to the budgeted expenditure to be incurred on welfare activities. Following scale to be adhered to for rating:5- if the actual welfare expenditure is 91% or above of the
budgeted welfare4- if the actual welfare expenditure is between 81 to 90% of the
budgeted welfare3- if the actual welfare expenditure is between 71 to 80% of the
budgeted welfare2- if the actual welfare expenditure is between 61 to 70% of the
budgeted welfare1- if the actual welfare expenditure is less than 60% of the
budgeted welfare
Actual welfare expenditure (in Rs.) Budgeted welfare expenditure (in Rs.)
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\14
Customer
13 Utilization of manshift
Measures the efficiency with which manshift hours are being utilized measured by the actual attendance rate during the period relative to the budgeted attendance. Following scale to be adhered to for rating:5- if the actual manshifts used are 91% or above vis a vis the
budgeted manshifts4- if the actual manshifts used are between 81 to 90% of the
budgeted manshifts3- if the actual manshifts used are between 71 to 80% of the
budgeted manshifts2- if the actual manshifts used are between 61 to 70% of the
budgeted manshifts1- if the actual manshifts used are less than 60% of the budgeted
manshifts
Actual manshifts used during the period
Total budgeted manshifts during the period
14 Number of tripartite/bipartite meetings
Measures the number of tripartite/bipartite meetings which have been conducted during the year relative to the number of meetings to be conducted. Following scale to be adhered to for rating:5- if the number of meetings held are 91% or above of the targeted
meetings4- if the number of meetings held are between 81 to 90% of the
targeted meetings3- if the number of meetings held are between 71 to 80% of the
targeted meetings2- if the number of meetings held are between 61 to 70% of the
targeted meetings1- if the number of meetings held are less than 60% of the targeted
meetings
Actual number of tripartite/bipartite meetings held
Budgeted number of tripartite bipartite meetings to be held
15 Sand Stowing
Measures the degree to which the unsafe mining is minimised by doing appropriate sand stowing taking the statutory guidelines into consideration. Following rating scale to be adhered for rating :5- If percentage is between 91% -100%4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 61%-70%1- If percentage is 60% or less than 60%
Actual Sand stowing done (in cubic meter)
Target Sand stowing to be done (in cubic meter) as per statutory
requirement
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\15
Customer
16 Explosive Utilization
Measures the utilization of explosives which is determined by the quantity used vis a vis quantity demanded for use. Following scale to be adhered to for rating:5- if the quantity of explosives used is 91% or above of the quantity
demanded4- if the quantity of explosives used is between 81 to 90% of the
quantity demanded3- if the quantity of explosives used is between 71 to 80% of the
quantity demanded2- if the quantity of explosives used is between 61 to 70% of the
quantity demanded1- if the quantity of explosives used is less than 60% of the quantity
demanded
Quantity of explosives used (in kg.)
Quantity of explosives demanded (in kg.)
17 Dispatch target achievement by rail mode
Measures the percentage achievement of the dispatch target through road mode relative to the budgeted dispatch target. Following scale to be adhered to for rating:5- if the quantity dispatched by road is 91% or above of the
budgeted quantity4- if the quantity dispatched by road is between 81 to 90% of the
budgeted quantity3- if the quantity dispatched by road is between 71 to 80% of the
budgeted quantity2- if the quantity dispatched by road is between 61 to 70% of the
budgeted quantity1- if the quantity dispatched by road is less than 60% of the
budgeted quantity
Actual tonnes of coal dispatched through rail (in tonnes)
Budgeted tonnes of coal to be dispatched through rail
(in tonnes)
18Variation in Reported Mined out Coal & Coal Dispatched as per In-situ measurement
Measures the degree to which the variation in Reported Mined out Coal & Coal Dispatched is identified as per In-situ measurement keeping the guidelines of yellow book into consideration. Following scale to be adhered to for rating:5- if the variation is +1 or more than +1 4- if the variation is +1 to -1 3- if the variation is -1 to -3 2- if the variation is -3 to -4 1- if the variation is -4 to -5 or more than -5
Variation as identified as per In-situ measurement.
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\16
Customer
19Variation in physically measured OB & Reported OBR as per In-situ measurement
Measures the degree to which the variation in physically measured OB & Reported OB removal is identified as per In-situ measurement keeping the guidelines of yellow book into consideration. Following scale to be adhered to for rating:5- if the variation is +1 or more than +1 4- if the variation is +1 to -0 3- if the variation is 0 to -1 2- if the variation is -1 to -2 1- if the variation is -2 or more than -2
Variation as identified as per In-situ measurement.
20 Dust suppression & control through water spraying
Measures the number of cases of PM beyond permissible limits. Following rating scale to be adhered for rating :5- If percentage is 0 %4- If percentage is between 1% -10%3- If percentage is between 11%-20%2- If percentage is between 21%-30%1- If percentage is more than 30%
Number of cases of PM beyond permissible limits Total number of sample
21 Sump Development
Measures the degree to which the implementation of Annual Action Plan for accumulation of water for pumping purpose has been implemented. Following rating scale to be adhered for rating :5- If percentage is between 91% -100%4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 61%-70%1- If percentage is 60% or less than 60%
Actual volume of sump created (in cubic metre)
Planned volume of sump to be created (in cubic metre)
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\17
Customer
22 UG Equipment utilization (on roll basis)
Measures the actual utilization of equipments by against the norm. Following scale to be adhered to for rating:5- if the actual utilization of UG equipments is 91% or above of the
utilization as per norm4- if the actual utilization of UG equipments is between 81 to 90%
of the utilization as per norm3- if the actual utilization of UG equipments is between 71 to 80%
of the utilization as per norm2- if the actual utilization of UG equipments is between 61 to 70%
of the utilization as per norm1- if the actual utilization of UG equipments is less than 60% of the
utilization as per norm
Actual utilization of UG equipments
Utilization of UG equipments as per norm
23 OC Equipment utilization (on roll basis)
Measures the actual utilization of equipments by against the norm. Following scale to be adhered to for rating:5- if the actual utilization of OC equipments is 91% or above of the
utilization as per norm4- if the actual utilization of OC equipments is between 81 to 90%
of the utilization as per norm3- if the actual utilization of OC equipments is between 71 to 80%
of the utilization as per norm2- if the actual utilization of OC equipments is between 61 to 70%
of the utilization as per norm1- if the actual utilization of OC equipments is less than 60% of the
utilization as per norm
Actual utilization of OC equipments
Utilization of OC equipments as per norm
24 Maturity of mining related tender - centralised item
Measures the number of tenders which were finalized within validity period relative to the total number of tenders placed. Following scale to be adhered to for rating:5- if the number of tenders finalized within validity period is 91%
and above of the tenders floated4- if the number of tenders finalized within validity period is
between 81 to 90% of the tenders floated3- if the number of tenders finalized within validity period is
between 71 to 80% of the tenders floated2- if the number of tenders finalized within validity period is
between 61 to 70% of the tenders floated1- if the number of tenders finalized within validity period is less
than 60% of the tenders floated
Number of tenders finalized within the validity period
Number of tenders floated during the year
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\18
Customer
25 Maturity of mining related tender - decentralised item
Measures the number of tenders which were finalized within validity period relative to the total number of tenders placed. Following scale to be adhered to for rating:5- if the number of tenders finalized within validity period is 91%
and above of the tenders floated4- if the number of tenders finalized within validity period is
between 81 to 90% of the tenders floated3- if the number of tenders finalized within validity period is
between 71 to 80% of the tenders floated2- if the number of tenders finalized within validity period is
between 61 to 70% of the tenders floated1- if the number of tenders finalized within validity period is less
than 60% of the tenders floated
Number of tenders finalized within the validity period
Number of tenders floated during the year
26 % of sized coal dispatched by rail
Measures the percentage of sized (crushed) coal dispatched as per the Annual Action Plan (AAP). Note: the grade of dispatched coal should be as per the MoU target. Following scale to be adhered to for rating:5- if the quantity of sized coal is 91% or above vis a vis the total
quantity dispatched4- if the quantity of sized coal is between 81 to 90% vis a vis the
total quantity dispatched3- if the quantity of sized coal is between 71 to 80% vis a vis the
total quantity dispatched2- if the quantity of sized coal is between 61 to 70% vis a vis the
total quantity dispatched1- if the quantity of sized coal is less than 60% or less vis a vis the
total quantity dispatched
Quantity of sized (crushed) coal dispatched
Total quantity of coal dispatched
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\19
Customer
27 HEMM Availability %
Measures the effectiveness with which HEMM equipments are being maintained for ensuring their optimum availability to produce OB & Coal.Following scale to be adhered to for rating:5- if the actual availability is above the CMPDI norm4- if the actual availability is equal to the CMPDI norm3- if the actual availability is less than to the CMPDI norm by by to
5%2- if the actual availability is less than to the CMPDI norm by 10%1- if the actual availability is less than to the CMPDI norm by 15% or
more
Actual availability Availability norm as per CMPDI
28 UG Equipemnt Availability %
Measures the effectiveness with which UG equipments are being maintained for ensuring their optimum availability to produce OB & Coal.Following scale to be adhered to for rating:5- if the actual availability is above the CMPDI norm4- if the actual availability is equal to the CMPDI norm3- if the actual availability is less than to the CMPDI norm by by to
5%2- if the actual availability is less than to the CMPDI norm by 10%1- if the actual availability is less than to the CMPDI norm by 15% or
more
Actual availability Availability norm as per CMPDI
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\20
Internal Process
1 Departmental Coal Production achievement % - annual
Measures the actual quantity of coal produced for the organisation v/s target.
Following scale to be adhered to for rating:5- if the actual coal production is 91% or above of the targeted
production4- if the actual coal production is between 81 to 90% of the
targeted production3- if the actual coal production is between 71 to 80% of the
targeted production2- if the actual coal production is between 61 to 70% of the
targeted production1- if the actual coal production is less than 60% of the targeted
production
Actual Coal Production (in tonnes)
Budgeted Coal Production (in tonnes)
2 Departmental OB removal achievement % - annual
Measures the actual quantity of OB removed for the organisation v/s target.
Following scale to be adhered to for rating:5- if the actual OB removed is 91% or above of the targeted
removal4- if the actual OB removed is between 81 to 90% of the targeted
removal3- if the actual OB removed is between 71 to 80% of the targeted
removal2- if the actual OB removed is between 61 to 70% of the targeted
removal1- if the actual OB removed is less than 60% of the targeted
removal
Actual OB Removed (in cubic meter)
Budgeted OB Removal (in cubic meter)
3 % Departmental OC coal production - annual
Measures the total percentage of actual coal production being done from open cast mines relative to the budgeted open cast production. Following scale to be adhered to for rating:5- if the actual OC production is 91% or above of the targeted
production4- if the actual OC production is between 81 to 90% of the targeted
production3- if the actual OC production is between 71 to 80% of the targeted
production2- if the actual OC production is between 61 to 70% of the targeted
production1- if the actual OC production is less than 60% of the targeted
production
Actual OC production (in tonnes)
Budgeted OC production (in tonnes)
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\21
Internal Process
4 % Departmental UG coal production - annual
Measures the total percentage of actual coal production being done from under ground mines relative to the budgeted under ground production. Following scale to be adhered to for rating:5- if the actual UG production is 91% or above of the targeted
production4- if the actual UG production is between 81 to 90% of the targeted
production3- if the actual UG production is between 71 to 80% of the targeted
production2- if the actual UG production is between 61 to 70% of the targeted
production1- if the actual UG production is less than 60% of the targeted
production
Actual UG production (in tonnes)
Budgeted UG production (in tonnes)
5 % Departmental Quarterly Coal Production schedule adherence
Measures the degree to which coal production targets were achieved on quarterly basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of quarters in which targets are achieved is 100%4- if the number of quarters in which targets are achieved is 75%3- if the number of quarters in which targets are achieved is 50%2- if the number of quarters in which targets are achieved is 25%1- if the number of quarters in which targets are achieved is 0%
No. of quarters in which targets were achieved
4
6 % Departmental Quarterly OB Production schedule adherence
Measures the degree to which OB removal targets were achieved on quarterly basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of quarters in which targets are achieved is 100%4- if the number of quarters in which targets are achieved is 75%3- if the number of quarters in which targets are achieved is 50%2- if the number of quarters in which targets are achieved is 25%1- if the number of quarters in which targets are achieved is 0%
No. of quarters in which targets were achieved
4
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\22
Internal Process
7 % Departmental Shift Coal Production schedule adherence
Measures the degree to which coal production targets were achieved on shift basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of shifts in which targets are achieved are 91% or
above of the target4- if the number of shifts in which targets are achieved are between
81 to 90% of the target3- if the number of shifts in which targets are achieved are between
71 to 80% of the target2- if the number of shifts in which targets are achieved are between
61 to 70% of the target1- if the number of shifts in which targets are achieved are less than
60% of the target
Number of shifts in a quarter in which targets were achieved
Total number of shifts in a quarter
8 % Departmental Shift OB Production schedule adherence
Measures the degree to which OB removal targets were achieved on shift basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of shifts in which targets are achieved are 91% or
above of the target4- if the number of shifts in which targets are achieved are between
81 to 90% of the target3- if the number of shifts in which targets are achieved are between
71 to 80% of the target2- if the number of shifts in which targets are achieved are between
61 to 70% of the target1- if the number of shifts in which targets are achieved are less than
60% of the target
Number of shifts in a quarter in which targets were achieved
Total number of shifts in a quarter
9 Departmental Output per man shift - Overall
Measures the actual overall output per manshift relative to the budgeted overall output. Following scale to be adhered to for rating:5- if the actual OMS achieved is 91% or above of the bugdet4- if the actual OMS achieved is between 81 to 90% of the bugdet3- if the actual OMS achieved is between 71 to 80% of the bugdet2- if the actual OMS achieved is between 61 to 70% of the bugdet1- if the actual OMS achieved is less than 60% of the bugdet
Actual OMS Budgeted OMS
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\23
Internal Process
10 Departmental Output per man shift (Underground)
Measures the actual overall underground output per manshift relative to the budgeted overall output. Following scale to be adhered to for rating:5- if the actual OMS achieved is 91% or above of the bugdet4- if the actual OMS achieved is between 81 to 90% of the bugdet3- if the actual OMS achieved is between 71 to 80% of the bugdet2- if the actual OMS achieved is between 61 to 70% of the bugdet1- if the actual OMS achieved is less than 60% of the bugdet
Actual OMSBudgeted OMS
11 Departmental Output per man shift (Open cast)
Measures the actual overall open cast output per manshift relative to the budgeted overall output. Following scale to be adhered to for rating:5- if the actual OMS achieved is 91% or above of the bugdet4- if the actual OMS achieved is between 81 to 90% of the bugdet3- if the actual OMS achieved is between 71 to 80% of the bugdet2- if the actual OMS achieved is between 61 to 70% of the bugdet1- if the actual OMS achieved is less than 60% of the bugdet
Actual OMS Budgeted OMS
12 Compliance to Safety committee observations
Measures the adherence to safety norms of the PIT safety committee. Following scale to be adhered to for rating:5- if the number of observations complied with are 91% or above
of the total4- if the number of observations complied with are between 81 to
90% of the total3- if the number of observations complied with are between 71 to
80% of the total2- if the number of observations complied with are between 61 to
70% of the total1- if the number of observations complied with are less than 60%
of the total
No. of observations received from pit safety committee complied
Total no. of observations
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\24
Internal Process
13 Night shift inspections & report submission
Measures the number of night inspections which have been carried out relative to scheduled number of inspections to be carried out. Following scale to be adhered to for rating:5- if number of night inspections done is 91% or above vis a vis the
scheduled number of inspections required to be done4- if number of night inspections done is between 81 to 90% of the
scheduled number of inspections required to be done3- if number of night inspections done is between 71 to 80% of the
scheduled number of inspections required to be done2- if number of night inspections done is between 61 to 70% of the
scheduled number of inspections required to be done1- if number of night inspections done is less than 60% of the
scheduled number of inspections required to be done
Actual number of night inspections done
Scheduled number of night inspections to be done as per
statutory law
14 UG inspection rate
Measures the efficiency with which the UG inspections are being carried out relative to the number of working days. Following scale to be adhered to for rating:5- if number of night inspections done is 91% or above vis a vis the
scheduled number of inspections required to be done4- if number of night inspections done is between 81 to 90% of the
scheduled number of inspections required to be done3- if number of night inspections done is between 71 to 80% of the
scheduled number of inspections required to be done2- if number of night inspections done is between 61 to 70% of the
scheduled number of inspections required to be done1- if number of night inspections done is less than 60% of the
scheduled number of inspections required to be done
Actual number of inspections conducted
Total number of working days
15 Updation of face support - Roof Bolts
Measures the number of roof bolts installed and % completion against face progress. Following scale to be adhered to for rating:5- if the number of roof bolts installed is 91% or above of the target4- if the number of roof bolts installed is between 81 to 90% of the
target3- if the number of roof bolts installed is between 71 to 80% of the
target2- if the number of roof bolts installed is between 61 to 70% of the
target1- if the number of roof bolts installed is less than 60% of the target
No of roof bolts installedNo. of bolts required to be installed as per support plan
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\25
Internal Process
16 Finalization of coal transportation contract
Measures the efficiency in finalizing the coal transportation contracts before the expiry of the same relative to total number of contracts in place. Following scale to be adhered to for rating:5- if the number of contracts finalized by due date are 91% and
above4- if the number of contracts finalized by due date are between 81
to 90%3- if the number of contracts finalized by due date are between 71
to 80%2- if the number of contracts finalized by due date are between 61
to 70%1- if the number of contracts finalized by due date are less than
60%
Number of contracts finalized on or before expiry of the existing
contractTotal number of coal transport contracts that are required to be
renewed
17Construction of preparatory stoppings & Sectionalisation of the U/G area
Measures the sectionlisation of u/g section after completion of development or as per the programme if the section is not being simultaneously depillered. Following scale to be adhered to for rating:5- if the number of ventilation stoppings completed is 91% or
above of the target4- if the number of ventilation stoppings completed is between 81
to 90% of the target3- if the number of ventilation stoppings completed is between 71
to 80% of the target2- if the number of ventilation stoppings completed is between 61
to 70% of the target1- if the number of ventilation stoppings completed is between 81
to 90% of the target
Actual number of stoppings completed within the defined
timeframeTargeted number of stoppings to
be completed
18 Timely preparation & submission of material budget
Measures the preparation of material budget and its submission to head quarter within scheduled time period. Following scale to be adhered to for rating:5- On or before time4- if delayed by a wee3- if delayed by 2 weeks2- if delayed by 3 weeks1- If never submitted.
Note: The target for submission is August.
Delay measured in days
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\26
Internal Process
19 Contract worker non-compliance index
Measures the non-compliance with respect to contract worker related issues. Following scale to be adhered to for rating:5- if number of violations in current year is zero4- if number of violations in current year is less than previous year3- if number of violations in current year is equal to previous year, 2- if number of violations in current year is more than previous year1- if number of violations in current year is double than previous
year
No. of violated cases reported in the current year
No. of violated cases reported in the previous year
20 Utilisation of revenue budget
Measures the actual utilisation/expenditure against the provision. Following rating scale to be adhered for rating :5- If percentage is 91% and above4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 71%-60%1- If percentage is less than 60
Actual revenue cost per cubic metre
Budgeted revenue cost per cubic metre
21 Number of safety violations identified in mining dept by DGMS
Measures the total number of safety violations identified in the mining dept by DGMS. Following scale to be adhered to for rating:5- if number of violations identified is 91% or above of the actual
number violations in mining dept4- if number of violations identified is between 81 to 90% of the
actual number violations in mining dept3- if number of violations identified is between 71 to 80% of the
actual number violations in mining dept2- if number of violations identified is between 61 to 70% of the
actual number violations in mining dept1- if number of violations identified is less than 60% of the actual
number violations in mining dept
Number of safety violations identified in mining dept.Total number of safety violations identified
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\27
Internal Process
22Number of safety violations identified in mining dept by ISO auditors
Measures the total number of safety violations identified in the mining dept by ISO auditors. Following scale to be adhered to for rating:5- if number of violations identified is 91% or above of the actual
number violations in mining dept4- if number of violations identified is between 81 to 90% of the
actual number violations in mining dept3- if number of violations identified is between 71 to 80% of the
actual number violations in mining dept2- if number of violations identified is between 61 to 70% of the
actual number violations in mining dept1- if number of violations identified is less than 60% of the actual
number violations in mining dept
Number of safety violations identified in mining dept.Total number of safety violations identified
23 Coal stock reduction
Measures the % reduction in stock of coal in current year as compared to last year. Following scale to be adhered to for rating:5- if the coal stock is less than that of previous year4- if the coal stock is equal to previous year3- if the coal stock is more than the previous year by upto 5% 2- if the coal stock is more than the previous year by upto 10%1- if the coal stock is more than the previous year by upto 15%
Coal stock as on 31st March of the current year
Coal stock as on 31st March of the previous year
24 Audit Paragraph
A measure that highlights the degree to which documentation and process execution is in sync with the standard operating procedures of the company. Following scale to be adhered to for rating:5- if the number of audit paragraphs that have been dropped is
100% 4- if the number of audit paragraphs that have been dropped is
between 91 to 99% of the number raised3- if the number of audit paragraphs that have been dropped is
between 81 to 90% of the number raised2- if the number of audit paragraphs that have been dropped is
between 61 to 80% of the number raised1- if the number of audit paragraphs that have been dropped is less
than 60% of the number raised
Actual number of audit paragraphs dropped
Actual number of audit paragraphs raised
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\28
Internal Process
25 % Performance appraisal participation rate
Measures the % of employees who submitted the filled goal sheets at the start of the year within the stipulated time frame out of the total number of employees who were required to fill up the goal sheets. Following scale to be adhered to for rating:5- if the number of employees who have submitted their appraisal
form by due date is 100% 4- if the number of employees who have submitted their appraisal
form by due date is between 95 to 99% of the total target population of the eligible employees
3- if the number of employees who have submitted their appraisal form by due date is between 91 to 94% of the total target population of the eligible employees
2- if the number of employees who have submitted their appraisal form by due date is between 81 to 90% of the total target population of the eligible employees
1- if the number of employees who have submitted their appraisal form by due date is less than 80% of the total target population of the eligible employees
Number of employees who submitted their appraisal form
within the due date Total target population of the
eligible employees
26 % Performance appraisal completed on time
Measures the proportion of employee performance appraisals completed as scheduled (at the end of the year) from the total appraisals due. Following scale to be adhered to for rating:5- if the number of employees who have been appraised by due
date is 100%4- if the number of employees who have been appraised by due
date is between 95 to 99% of the total target population of the eligible employees
3- if the number of employees who have been appraised by due date is between 91 to 94% of the total target population of the eligible employees
2- if the number of employees who have been appraised by due date is between 81 to 90% of the total target population of the eligible employees
1- if the number of employees who have been appraised by due date is less than 80% of the total target population of the eligible employees
No. of employees appraised by due date
Total target population of the employees
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\29
Internal Process
27 Timely preparation of Manpower Budget.
Measures the timeliness and efficiency with which manpower budget is formulated and the delay is measured in terms of mandays. Following scale to be adhered to for rating:5- On or before time4- if delayed by a week3- if delayed by 2 weeks2- if delayed by 3 weeks1- If never submitted.
Delay measured in terms of weeks
28 % Maintenance backlog
Measures the number of machines which have undergone scheduled maintenance. Following scale to be adhered to for rating:5- if the number of machines undergone schedule maintenance is
91% or above of the target4- if the number of machines undergone schedule maintenance is
between 81 to 90% of the target3- if the number of machines undergone schedule maintenance is
between 71 to 80% of the target2- if the number of machines undergone schedule maintenance is
between 61 to 70% of the target1- if the number of machines undergone schedule maintenance is
less than 60% of the target
Number of machines undergone scheduled maintenance
Number of machines identified for scheduled maintenance
29 Timely renewal of AMC / RC /statutory licenses
Measures the percentage of AMC / RC that are renewed within 2 months from the expiry date.. Following scale to be adhered to for rating:5- if the number of AMC / RC /statutory licenses renewed within 2
months is 91% or above4- if the number of AMC / RC /statutory licenses renewed within 2
months is between 81 to 90%3- if the number of AMC / RC /statutory licenses renewed within 2
months is between 71 to 80%2- if the number of AMC / RC /statutory licenses renewed within 2
months is between 61 to 70%1- if the number of AMC / RC /statutory licenses renewed within 2
months is less than 60%
Number of AMC / RC /statutory licenses renewed on or within 2
months of the expiry date Total number of AMC / RC /statutory licenses renewed
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\30
Internal Process
30 Maintenance of siding stock / Coal safety stock
Measures the number of times in coal stockout/loading shortage related situation occurred in the current year due to non availiability of coal at the siding point. Following scale to be adhered to for rating:5- if the number of times coal stockout/loading shortage related
situation occurred during the year is 0% of total rakes despatched4- if the number of times coal stockout/loading shortage related
situation occurred during the year is 1 to 5% of total rakes despatched
3- if the number of times coal stockout/loading shortage related situation occurred during the year is 6 to 10% of total rakes despatched
2- if the number of times coal stockout/loading shortage related situation occurred during the year is 11 to 20% of total rakes despatched
1- if the number of times coal stockout/loading shortage related situation occurred during the year is more than 20% of total rakes despatched
Number of times coal stockout or loading shortage related situation
occurred during the yearTotal rakes despatched
31 Compliance of DGMS violations
Measures the adherence to compliance with regards to the DGMS violations relative to the total number of violations identified. Following scale to be adhered to for rating:5- if the number of violations complied is 91% or above of the
violations identified4- if the number of violations complied is between 81 to 90% of the
violations identified3- if the number of violations complied is between 71 to 80% of the
violations identified2- if the number of violations complied is between 61 to 70% of the
violations identified1- if the number of violations complied is less than 60% of the
violations identified
Number of DGMS violations complied
Total number of DGMS violations identified
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\31
Internal Process
32 Compliance of ISO auditor violations
Measures the adherence to compliance with regards to the ISO auditor violations relative to the total number of violations identified. Following scale to be adhered to for rating:5- if the number of violations complied is 91% or above of the
violations identified4- if the number of violations complied is between 81 to 90% of the
violations identified3- if the number of violations complied is between 71 to 80% of the
violations identified2- if the number of violations complied is between 61 to 70% of the
violations identified1- if the number of violations complied is less than 60% of the
violations identified
Number of violations complied Total number of violations identified by ISO auditor
33 Timely submission of monthly report
Measures the number of times when monthly report of power requirement and availability of power is submitted to subsidiaries and MoC on time. Following scale to be adhered to for rating:5- if the number of reports submitted on time is 91% or above of
the total reports submitted4- if the number of reports submitted on time is between 81 to 90%
of the total reports submitted3- if the number of reports submitted on time is between 71 to 80%
of the total reports submitted2- if the number of reports submitted on time is between 61 to 70%
of the total reports submitted1- if the number of reports submitted on time is less than 60% of
the total reports submitted
Number of times monthly report was submitted on time
Total number of months when report was submitted
34 Annual MIS reports submitted on time
Measures the delay in submission of annual report beyond stipulated date. Note: 30th June is the deadline for each year. Following scale to be adhered to for rating:5- On or before time4- if delayed by a week3- if delayed by 2 weeks2- if delayed by 3 weeks1- If never submitted.
Delay measured in days
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\32
Internal Process
35 Coal stock measurement - monthly
Measures the actual number of coal stock measurements which have been done and the report for same has been sent to the HQ on time relative to the targeted number of measurements to be carried out. Following scale to be adhered to for rating:5- if the number of reports submitted on time is 91% or above of
the total reports submitted4- if the number of reports submitted on time is between 81 to 90%
of the total reports submitted3- if the number of reports submitted on time is between 71 to 80%
of the total reports submitted2- if the number of reports submitted on time is between 61 to 70%
of the total reports submitted1- if the number of reports submitted on time is less than 60% of
the total reports submitted
Number of coal stock measurements carried out & reports sent to the HQ within
schedule time Total number of coal stock
measurements to be carried out
36 Coal stock measurement - quarterly
Measures the actual number of coal stock measurements which have been done and the report for same has been sent to the HQ on time relative to the targeted number of measurements to be carried out. Following scale to be adhered to for rating:5- if the number of reports submitted on time is 91% or above of
the total reports submitted4- if the number of reports submitted on time is between 81 to 90%
of the total reports submitted3- if the number of reports submitted on time is between 71 to 80%
of the total reports submitted2- if the number of reports submitted on time is between 61 to 70%
of the total reports submitted1- if the number of reports submitted on time is less than 60% of
the total reports submitted
Number of coal stock measurements carried out & reports sent to the HQ within
schedule timeTotal number of coal stock
measurements to be carried out
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\33
Internal Process
37 Coal stock measurement - half yearly
Measures the actual number of coal stock measurements which have been done and the report for same has been sent to the HQ on time relative to the targeted number of measurements to be carried out. Following scale to be adhered to for rating:5- if the number of reports submitted on time is 91% or above of
the total reports submitted4- if the number of reports submitted on time is between 81 to 90%
of the total reports submitted3- if the number of reports submitted on time is between 71 to 80%
of the total reports submitted2- if the number of reports submitted on time is between 61 to 70%
of the total reports submitted1- if the number of reports submitted on time is less than 60% of
the total reports submitted
Number of coal stock measurements carried out & reports sent to the HQ within
schedule timeTotal number of coal stock
measurements to be carried out
38 Coal stock measurement - annually
Measures the actual number of coal stock measurements which have been done and the report for same has been sent to the HQ on time relative to the targeted number of measurements to be carried out. Following scale to be adhered to for rating:5- if the number of reports submitted on time is 91% or above of
the total reports submitted4- if the number of reports submitted on time is between 81 to 90%
of the total reports submitted3- if the number of reports submitted on time is between 71 to 80%
of the total reports submitted2- if the number of reports submitted on time is between 61 to 70%
of the total reports submitted1- if the number of reports submitted on time is less than 60% of
the total reports submitted
Number of coal stock measurements carried out & reports sent to the HQ within
schedule timeTotal number of coal stock
measurements to be carried out
39 Prohibitory orders issued under section 22 by DGMS
Measures the number of prohibitory orders which have been issued under section 22 which can be either a notice for closure or for immediate closure. Following scale to be adhered to for rating:5- if no order is issued1- if any order is issued
Number of orders issued
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\34
Internal Process
40 Machine Idle Hour due to non availability of coal
Measures the actual time which for which machine is kept idle due to non availability of coal. Following scale to be adhered to for rating:5- if the number of idle hours due to non avaliability of coal is less
than 1% of the total available working hours4- if the number of idle hours due to non avaliability of coal is more
than 1% but less than 2% of the total available working hours3- if the number of idle hours due to non avaliability of coal is more
than 2% but less than 3% of the total available working hours2- if the number of idle hours due to non avaliability of coal is more
than 3% but less than 4% of the total available working hours1- if the number of idle hours due to non avaliability of coal is more
than 4% of the total available working hours
Actual idle hours per day due to non availability of coal
Available hours (Breakdown hours + maintenance hours +
travel time)
41 Indent processing
Measures the extent to which the indent that has been submitted to MM for initiating procurement is complete from all respect for initiating procurement .Following scale to be adhered to for rating:5- if the actual number of indents where Technical Scrutiny &
other parameters were furnished after approval of indent by Competent Authority on request of Material Management Department is 0%
4- if the actual number of indents where Technical Scrutiny & other parameters were furnished after approval of indent by Competent Authority on request of Material Management Department is between 1% to 2% of the total indents submitted
3- if the actual number of indents where Technical Scrutiny & other parameters were furnished after approval of indent by Competent Authority on request of Material Management Department is between 3% to 5% of the total indents submitted
2- if the actual number of indents where Technical Scrutiny & other parameters were furnished after approval of indent by Competent Authority on request of Material Management Department is between 6% to 8% of the total indents submitted
1- if the actual number of indents where Technical Scrutiny & other parameters were furnished after approval of indent by Competent Authority on request of Material Management Department is 8% or above of the total indents submitted
Number of indents where Technical Scrutiny & other
parameters were furnished after approval of indent by Competent
Authority Department Total number of Indents submitted to MM
Department
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\35
Internal Process
42 Hired HEMM OB removal achievement %
Measures the actual quantity of OB removed for the organisation v/s target. Following scale to be adhered to for rating:5- if the actual OB removed is 91% or above of the targeted removal4- if the actual OB removed is between 81 to 90% of the targeted
removal3- if the actual OB removed is between 71 to 80% of the targeted
removal2- if the actual OB removed is between 61 to 70% of the targeted
removal1- if the actual OB removed is less than 60% of the targeted removal
Actual OB Removed (in cubic metre)
Targeted OB Removal (in cubic metre)
43 % Hired HEMM OC coal production
Measures the total percentage of actual coal production being done from open cast mines relative to the budgeted open cast production. Following scale to be adhered to for rating:5- if the actual OC production is 91% or above of the targeted
production4- if the actual OC production is between 81 to 90% of the targeted
production3- if the actual OC production is between 71 to 80% of the targeted
production2- if the actual OC production is between 61 to 70% of the targeted
production1- if the actual OC production is less than 60% of the targeted
production
Actual OC production (in tonnes)
Budgeted OC production (in tonnes)
44 % Hired HEMM Quarterly Coal Production schedule adherence
Measures the degree to which coal production targets were achieved on quarterly basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of quarters in which targets are achieved is 100%4- if the number of quarters in which targets are achieved is 75%3- if the number of quarters in which targets are achieved is 50%2- if the number of quarters in which targets are achieved is 25%1- if the number of quarters in which targets are achieved is 0%
No. of quarters in which targets were achieved
4
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\36
Internal Process
45 % Hired HEMM Quarterly OB Production schedule adherence
Measures the degree to which OB removal targets were achieved on quarterly basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of quarters in which targets are achieved is 100%4- if the number of quarters in which targets are achieved is 75%3- if the number of quarters in which targets are achieved is 50%2- if the number of quarters in which targets are achieved is 25%1- if the number of quarters in which targets are achieved is 0%
No. of quarters in which targets were achieved
4
46 % Hired HEMM Shift Coal Production schedule adherence
Measures the degree to which coal production targets were achieved on shift basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of shifts in which targets are achieved are 91% or
above of the target4- if the number of shifts in which targets are achieved are between
81 to 90% of the target3- if the number of shifts in which targets are achieved are between
71 to 80% of the target2- if the number of shifts in which targets are achieved are between
61 to 70% of the target1- if the number of shifts in which targets are achieved are less than
60% of the target
Number of shifts in a quarter in which targets were achieved
Total number of shifts in a quarter
47 % Hired HEMM Shift OB Production schedule adherence
Measures the degree to which OB removal targets were achieved on shift basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of shifts in which targets are achieved are 91% or
above of the target4- if the number of shifts in which targets are achieved are between
81 to 90% of the target3- if the number of shifts in which targets are achieved are between
71 to 80% of the target2- if the number of shifts in which targets are achieved are between
61 to 70% of the target1- if the number of shifts in which targets are achieved are less than
60% of the target
Number of shifts in a quarter in which targets were achieved
Total number of shifts in a quarter
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\37
Internal Process
48 Hired HEMM Output per man shift (Open cast)
Measures the actual overall open cast output per manshift relative to the budgeted overall output. Following scale to be adhered to for rating:5- if the actual OMS achieved is 91% or above of the bugdet4- if the actual OMS achieved is between 81 to 90% of the bugdet3- if the actual OMS achieved is between 71 to 80% of the bugdet2- if the actual OMS achieved is between 61 to 70% of the bugdet1- if the actual OMS achieved is less than 60% of the bugdet
Actual OMS Budgeted OMS
49 Updation of face support - Support item
Measures the number of support items installed and % completion against face progress. Following scale to be adhered to for rating:5- if the number of support items installed is 91% or above of the
target4- if the number of support items installed is between 81 to 90% of
the target3- if the number of support items installed is between 71 to 80% of
the target2- if the number of support items installed is between 61 to 70% of
the target1- if the number of support items installed is less than 60% of the
target
No of support units installed No. of units required to be installed as per support plan
50 CCDA claim processing
Measures the degree to which CCDA claims has been processed within the stipulated timelines. Following scale to be adhered to for rating:5- if the number of CCDA claims processed within 15 days is 91% or
above 4- if the number of value paid orders refunded is between 81 to
90% 3- if the number of value paid orders refunded is between 71 to
80% 2- if the number of value paid orders refunded is between 61 to
70% 1- if the number of value paid orders refunded is 60% or less than
60%
Number of CCDA claims processed within 15 days from the
date of receipt Total number of CCDA claims to
be processed
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\38
Internal Process
51 Quarterly random testing of Explosive
Measures the degree to which the quality of explosive is being ensured by doing timely random testing of the same in consultation with CMPDI . Following rating scale to be adhered for rating :5- If percentage is between 91% -100%4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 61%-70%1- If percentage is 60% or less than 60%
Actual velocity of explosiveVelocity as per norm
52 Powder Factor
Measures the degree to which the explosives are optimally getting utilised to produce optimum level of fragmentation. Following scale to be adhered to for rating:5- if the power quantity being used is 91% or above of the targeted
quantity4- if the power quantity being used is between 81 to 90% of the
targeted quantity3- if the power quantity being used is between 71 to 80% of the
targeted quantity2- if the power quantity being used is between 61 to 70% of the
targeted quantity1- if the power quantity being used is less than 60% of the targeted
quantity
Actual Powder factorTargeted Powder factor
53 Detonator factor for UG
Measures the degree to which the explosives are optimally getting utilised to produce optimum level of fragmentation. Following scale to be adhered to for rating:5- if the detonator quantity being used is 91% or above of the
targeted quantity4- if the detonator quantity being used is between 81 to 90% of the
targeted quantity3- if the detonator quantity being used is between 71 to 80% of the
targeted quantity2- if the detonator quantity being used is between 61 to 70% of the
targeted quantity1- if the detonator quantity being used is less than 60% of the
targeted quantity
Actual Detonator factorTargeted Detonator factor
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\39
Internal Process
54 Explosive Availability
Measures the availability of explosives which is determined by the quantity demanded vis a vis quantity offered for use. Following scale to be adhered to for rating:5- if the quantity of explosives made available is 91% or above of
the quantity demanded4- if the quantity of explosives made available is between 81 to 90%
of the quantity demanded3- if the quantity of explosives made available is between 71 to 80%
of the quantity demanded2- if the quantity of explosives made available is between 61 to 70%
of the quantity demanded1- if the quantity of explosives made available is less than 60% of
the quantity demanded
Quantity of explosives made available (in kg.)
Quantity of explosives demanded (in kg.)
55 Coal tub factor
Measures the efficiency with which tub is being used with regards to the capacity of the tub. Following scale to be adhered to for rating:5- if the quantity of coal reported is 96% or above of the capacity of
the tub4- if the quantity of coal reported is between 91 to 95% of the
capacity of the tub3- if the quantity of coal reported is between 86 to 90% of the
capacity of the tub2- if the quantity of coal reported is between 81 to 85% of the
capacity of the tub1- if the quantity of coal reported is less than 80% of the capacity of
the tub
Actual tonnes of coal reported Number of tubs reported
x Capacity of tub
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\40
Internal Process 56
Maintenance of Logbook / Record as per prescribed format
Measures the number of actual entries that have been made in the log book or records have been kept vis-e-vis the entries that are required to be made in the logbook or records to be kept.Following scale to be adhered to for rating:5- if the actual number of entries available in the logbook is 91% or
above4- if the actual number of entries available in the logbook is
between 81 to 90% of the required entries3- if the actual number of entries available in the logbook is
between 71 to 80% of the required entries2- if the actual number of entries available in the logbook is
between 61 to 70% of the required entries1- if the actual number of entries available in the logbook is less
than 60% of the required entries
Number of actual entries that have been made in the log book or records that have been kept
properly Number of entries that are required to be made in the
logbook or records to be kept
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\41
Learning and Growth
1 Vocational training index
Measures the % of achieved trained individuals, out of the total plant trained individuals. Following scale to be adhered to for rating:5- if the number of employees provided refresher training is 100%4- if the number of employees provided refresher training is
between 96% to 99% of the budgeted employees3- if the number of employees provided refresher training is
between 91 to 95% of the budgeted employees2- if the number of employees provided refresher training is
between 85 to 90% of the budgeted employees1- if the number of employees provided refresher training is less
than 85% of the budgeted employees
Actual number of employees provided refresher training
Budgeted number of employees to be provided refresher training
2 % Periodic medical examination achievement rate
Measures the % of employees who have been sponsored for periodic medical examination relative to the targeted number of employees to be sponsored. Following scale to be adhered to for rating:5- if the number of employees sponsored is 91% or above of the
target4- if the number of employees sponsored is between 81 to 90% of
the target3- if the number of employees sponsored is between 71 to 80% of
the target2- if the number of employees sponsored is between 61 to 70% of
the target1- if the number of employees sponsored is less than 60% of the
target
Number of employees sponsored for periodic medical examination Targeted number of employees to be sponsored and examined for periodic medical examination
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\42
Learning and Growth
3 New districts added
Measures the effectiveness with which the planned number of new districts have been added in the production zone. Following scale to be adhered to for rating:5- if the number of new districts added is 91% or above of the
target4- if the number of new districts added is between 81 to 90% of the
target3- if the number of new districts added is between 71 to 80% of the
target2- if the number of new districts added is between 61 to 70% of the
target1- if the number of new districts added is less than 60% of the
target
Number of new districts added Number of new districts planned to be added
4 Utilisation of capital budget
Measures the actual utilisation/expenditure against the provision. Following rating scale to be adhered for rating :5- If percentage is 91% and above4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 71%-60%1- If percentage is less than 60%
Actual utilization of budget (in Rs.)
Allocated capital budget (in Rs.)
5 % Utilisation of CSR budget
Measures the degree of delay in implementation of CSR initiatives within the measurement period. Following rating scale to be adhered for rating :5- If percentage is 91% and above4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 71%-60%1- If percentage is less than 60%
Actual expenditure on CSR (in Rs.)
Budgeted CSR amount (in Rs.)
x 100
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\43
Learning and Growth
6 Non SAP/Oracle report generation
Measures the number of non SAP or Oracle reports getting generated relative to planned number of reports to be generated. Following rating scale to be adhered for rating :5- if the number of reports generated is 91% or above of the
reports to be generated4- if the number of reports generated is between 81 to 90% of the
reports to be generated3- if the number of reports generated is between 71 to 80% of the
reports to be generated2- if the number of reports generated is between 61 to 70% of the
reports to be generated1- if the number of reports generated is less than 60% of the
reports to be generated"
Number of reports generated Number of reports to be
generated
7
Year on year reduction in mining related inventory of non moving items (excluding non obsolete items & non insurance items)
Measures the percentage reduction in inventory of non moving items (excluding non obsolete items & non insurance items) in current year as compared to previous year.Following scale to be adhered to for rating:5- if the reduction in inventory is 10% or more4- if the reduction in inventory is 7 to 9% or more3- if the reduction in inventory is 4 to 6% or more2- if the reduction in inventory is 1 to 3% or more1- if the reduction in inventory is 0%
Value of non moving items (excluding non obsolete items & non insurance items) in the start of current year Value of non moving items (excluding non obsolete items & non insurance
items) at the endof year / Closing value of non moving items (excluding non obsolete items & non insurance
items) in previous year
x 100
x 100
Quadrant No. Key Performance Indicator KPI Definition Formula
Mining\44
Learning and Growth
8 Year on year reduction in overall mining related inventory
Measures the percentage reduction in overall inventory value in current year as compared to previous year.Following scale to be adhered to for rating:5- if the reduction in inventory is 10% or more4- if the reduction in inventory is 7 to 9% or more3- if the reduction in inventory is 4 to 6% or more2- if the reduction in inventory is 1 to 3% or more1- if the reduction in inventory is 0%
Value of overall inventory (excluding obsolete inventory) in start of the current year Value of overall inventory (excluding obsolete inventory) in end of the current year / Value of overall inventory
(excluding obsolete inventory) at the end of