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BIM EXCELLENCE PERFORMANCE MEASUREMENT CORPORATE SERVICES

PERFORMANCE MEASUREMENT CORPORATE SERVICES...CORPORATE SERVICES. CSB30918 EXCELLENCE CORPORATE SERVICES: PERFORMANCE IMPROVEMENT ... define future targets, identify capability gaps,

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Page 1: PERFORMANCE MEASUREMENT CORPORATE SERVICES...CORPORATE SERVICES. CSB30918 EXCELLENCE CORPORATE SERVICES: PERFORMANCE IMPROVEMENT ... define future targets, identify capability gaps,

BIM EXCELLENCEPERFORMANCE MEASUREMENTCORPORATE SERVICES

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EXCELLENCE

CORPORATESERVICES:

PERFORMANCEIMPROVEMENT

Four Assessment Types

It Starts With Assessment

Individual Assessment

Individual Competencies

Organizational Assessment

Project Assessment

Team Assessment

BIMe Assessment Pyramid

BIMe Assessment Lifecycle

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EXCELLENCEhttp://BIMexcellence.net Change Agents AEC

CSB30918

1

IT STARTS WITH ASSESSMENTTo deliver BIM-enabled services, organizations invest considerable resources in implementing software tools, upgrading equipment and training staff. To translate these investments into overall BIM performance and specific model uses, it is important to establish current capability, define future targets, identify capability gaps, and then develop strategies to bridge these gaps.

Measuring performance is at the core of performance improvement. Without measurement, an organization cannot

accurately determine whether its investment in software implementation or staff training has returned the expected dividends. Also, without measurement, organizations would find it difficult to evaluate the effectiveness of developing standards, workflows and protocols. Finally, without measurement, organizational performance cannot be effectively monitored, managed or steered to meet strategic business objectives.

While measurement is an important activity in itself, not everything that can be measured should be measured. Only those metrics

that depict current capability or can help predict future performance should be measured. So to avoid wasting valuable time and effort, it is critical to identify WHAT to measure and what NOT to measure.

For capability measurement to yield meaningful results, a significant quantity of data must be collected and collated into performance

benchmarks and analytical charts. Extensive data collection - if not done properly - runs the risk of disrupting operational workflows and thus adversely affecting performance improvement. Also, measurement activities - if not adequately communicated - may affect staff commitment to performance improvement. Therefore, HOW measurements are conducted is an important factor in avoiding needless disruptions and securing adequate participation by staff.

To identify what and how to measure BIM performance, Change Agents invested three years in researching BIM competency/

capability and in developing the tools needed to measure them. Much of this research is published through peer-reviewed articles and is available online (contact us for a copy). As a direct outcome of this research, testing and endless calibration, Change Agents developed BIM Excellence (BIMe), a unique approach for identifying, measuring and improving the BIM Competency of individuals, organizations and teams.

BIM Excellence utilizes a combination of online tools and onsite services to collect and validate data. BIMe

measures individual competencies, organizational systems, past performance indicators and team configurations to generate online charts and detailed reports. These are used – not only to establish current capabilities but - to provide clear routes for professional development, organizational learning and overall performance improvement.

For more detailed information about BIMe’s unique approach to performance assessment, please contact us to schedule a phone call or online presentation.

To preview the online assessment tools, register (free) at BIMexcellence.net.

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EXCELLENCEhttp://BIMexcellence.net Change Agents AEC

CSB30918

©ChangeAgents 2012

©ChangeAgents 2012

IN D I V I D U A L S

T E A M S

PROJECTS

ORGANIZATIONS

BIM Excellence evaluates the BIM Capability and BIM Maturity of all types of organizations involved in the design, construction and operation of facilities

BIM Excellence establishes an individual’s BIM profile through a dedicated assessment tool. This unique profile is then compared to target profiles (roles, project requirements, etc) and used as a basis to deliver tailored training and professional development

BIMe measures design/construction projects using metrics specific to each Model Use. Organizations can compare several projects to establish areas where progress was achieved or is still lacking

BIMe compares the compiled BIM competency and overall capability of all types of teams: work teams (within an organization), project teams (across organizations) and organizational teams (alliances and partnerships)

onsite only

online only

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FOUR ASSESSMENT TYPESBIMe is a unique approach to assess and improve the BIM performance of individuals, organizations and teams. BIMe includes a set of Discovery Tools (online) and Evaluation Services (onsite) to collect statistical data and specialized measurements. These are used to identify actual BIM performance and compare it against project/client requirements, industry benchmarks or previous performance results. There are four types of BIM assessments:

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EXCELLENCEhttp://BIMexcellence.net Change Agents AEC

CSB30918

TOP BENEFITS CORPORATE USES

BIM Excellence Individual Discovery helps organizations to measure and understand the detailed capabilities of their staff. They can then offer each one of them the training/development mix that best suits their unique roles and responsibilities. Account holders can also aggregate and analyze the Competency Profiles of 100s of their employees. Using the Competency Dashboard, organizations will clearly see the overall competency picture to make informed training and recruitment decisions.

Project Management

understanding compiled scores

92% of usersat Basic orhigher 20-100pts

68% of usersat Inter orhigher 40-100pts

48% of usersat Adv orhigher 60-100pts

18% of usersat Expert level80-100pts

BIMe Competency Explorer

Integrated Consultants. . .

www.BIMexcel lence.net

July 29, 2012CE_ICDG_002

CE_ICDG_002

Compiled Individual Scores

Comments (1)

Assess staff BIM knowledge and experience across 10s of BIM topics1

Gain a clear picture of staff competency across the organization2

Generate target competency profiles and calculate competency gaps3

Identify training and professional development requirements4

Link training requirements to online training material5

Match staff competency to specific project requirements6

Facilitate selection and recruitment of staff with the right competencies7

Track the professional development of staff using an online platform8

3

INDIV IDUAL ASSESSMENTBIM Excellence Individual Discovery assists professionals to identify and develop their BIM knowledge and experience. Using an intuitive online tool, individuals assess themselves against tens of BIM topics. Once an individual’s current level of BIM competency has been established, it can then be compared to a target competency profile to identify the areas which require training and/or professional development.

COMPETENCYEXPLORER

more info: BIMexcellence.net/individuals

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EXCELLENCEhttp://BIMexcellence.net Change Agents AEC

CSB30918

Implementation FundamentalsComponent DevelopmentBIM Library Management

Standardization and TemplatesTechnical Training

System and Process TestingGuides and Manuals

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INDIVIDUAL COMPETENCIES

of ASSESSMENTITEMS

100 s

There are more than two hundred assessment items tailored to identify the BIM competency of individuals across disciplines and roles. These items are organized into more than fifty complementary topics to ensure assessments generate an accurate and comprehensive picture of each individual’s ability.

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v1.

FUNCTIONAL

SUPPORTIVE MANAGERIAL

OPERATIONTECHNICAL

RESEARCH &DEVELOPMENT

ADMINSTRATIONIMPLEMENTATION

SETS TOPICS8 55

INDIVIDUAL ASSESSMENT8 COMPETENCY SETS

more info: BIMexcellence.net/individuals

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EXCELLENCEhttp://BIMexcellence.net Change Agents AEC

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TOP EIGHT BENEFITS

Generate an accurate picture of your organization’s BIM capability maturity

Establish BIM adoption readiness for your organization or organizational unit

Identify challenges facing your organization during BIM implementation

Use objective data and detailed analysis to develop a BIM improvement strategy

Identify the systems affecting your organization’s BIM productivity

Identify the BIM Deliverables which can be offered to clients and project partners

Identify organizational BIM protocols and workflows which should be developed

Understand your organization’s position against industry benchmarks

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COLLABORATIONMANAGEMENT

FUNCTIONAL

HUMANRESOURCEMANAGEMENT

ADMINISTRATION

LIBRARYMANAGEMENT

IMPLEMENTATION

GENERALMODEL USE

OPERATIONS

56 ORGANIZATIONAL COMPETENCY TOPICS CUSTOMtopics

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ORGANIZATIONAL ASSESSMENTBIMe Organizational Assessments measure the BIM Capability Maturity of all types of organizations involved in the design, construction and operation of facilities. Through an objective online assessment (Discovery Tools) and onsite validation (Evaluation Services), BIMe generates a unique and confidential profile that accurately depicts organizational abilities.

BIMe delivers a comprehensive analysis of a company’s BIM capability maturity. Organizational assessments include 500-800 items organized in 56 Competency Topics: Information Management, Procurement Practices, Skill Management, etc. At the end of each evaluation, BIMe provides online charts, comparisons to industry benchmarks, and detailed analysis reports.

more info: BIMexcellence.net/organizations

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PROJECT ASSESSMENTBIM Excellence collects both current and legacy data to comprehensively establish organizational capability and maturity. Using specialized metrics, BIMe evaluates a range of Past Performance Information (PPI)s including quantity/quality of Model Uses. Data collected from completed projects are instrumental in establishing benchmarks and predicting future performance.

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LEANMODELLING

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MODEL USESThe BIM Wheel measures and compares capability across Project Lifecycle Phases

more info: BIMexcellence.net/projects

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TEAM ASSESSMENTBIM Excellence assesses the capability of teams and ad-hoc groups. By collating competency profiles of several individuals and/or organizations, managers can evaluate each team’s potential deliverables against defined project requirements. Managers can then restructure the team or provide training to individual members as required to fulfil project requirements.

WT

WT

WT

ORGANIZATION

WORKTEAM (WT)

PROJECT TEAM (PT)

ORGANIZATIONAL TEAM (OT)

ORGANIZATIONAL UNIT

INDIVIDUAL

DISCIPLINE

CIRCLE SHAPE

CIRCLE COLOUR

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)BIM Excellence collates and analyses data in many useful configurations. In addition to assessing individuals and organizations, BIMe tools can aggregate the competency data of groups and teams.

For example, BIMe can assess the capability of:

Work Teams (WT):Individuals from within a single organization;

Project Teams (PT):Individuals from different organizations; and

Organizational Teams (OT):Two or more organizations which have entered into a collaborative partnership or alliance to deliver a common project.

Also, BIM Excellence tools can isolate the capability of a selected number of

individuals according to defined criteria. For example, BIMe can aggregate the competency of all architects or all engineers across a multi-disciplinary organization. This flexibility facilitates resource management and planning to meet the detailed requirements of specific clients or projects.

ORGANIZATIONS, TEAMS, INDIVIDUALS AND GROUPSFlexible assessment configurations

more info: BIMexcellence.net/teams

Page 10: PERFORMANCE MEASUREMENT CORPORATE SERVICES...CORPORATE SERVICES. CSB30918 EXCELLENCE CORPORATE SERVICES: PERFORMANCE IMPROVEMENT ... define future targets, identify capability gaps,

EXCELLENCEhttp://BIMexcellence.net Change Agents AEC

CSB30918

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BIMe ASSESSMENT PYRAMIDThe overall BIM capability maturity of an organization is the sum of many competencies. BIM Excellence has the tools and processes necessary to measure and aggregate Individual Competency, Organizational Capability and Past Performance Information.

INDIVIDUAL COMPETENCY

ORGANIZATIONAL SYSTEMS AGGREGATED COMPE TENCIES

ORG UNIT

PAST PERFORMANCE INFORMATION

B CA

ASSESSMENT PYRAMID v1.4

BIM EXCELLENCE

©ChangeAgents AEC, 2013

O R G A N I Z AT I O N

An overall organizational assessment resembles a pyramid. At the base of this pyramid are individual assessments which capture foundational competency (levels and distribution of skill, knowledge and experience among staff). These competency data are used to generate detailed benchmarks and aggregate competency profiles.

Moving up the assessment pyramid, BIMe measures the capability/maturity of organizational systems which typically include information

ASSESSMENT PYRAMID

management practices, collaborative workflows, and administrative protocols.

BIMe also captures Past Performance Information (PPIs) by assessing sample completed projects. PPIs reflect organizational expertise and help predict future performance. Finally, all captured data - representing individuals, organizational systems and PPIs - are then aggregated to generate the overall BIM Capability Maturity Profile of an organization or organizational unit.

more info: BIMexcellence.net/organizations

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EXCELLENCEhttp://BIMexcellence.net Change Agents AEC

CSB30918

ANALYSE

ACT

ASSESS

PL

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MEASURE

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1

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Discover or evaluate competency; generate results

Collate results, analyse findings and generate a detailed report

Generate targets, identify gaps and generate action plans

Implement, train, standardize, purchase, develop, and track

Measure progress, identify changes and achievements

Define vision, identify metrics, and generate timeline

SCOPE

ASSESS

ANALYSE

PLAN

ACT

MEASURE

SCOPING DOCUMENT

RESULTS & CHARTS

ANALYSIS REPORT

ACTION PLANS

TRACKING LOGS

REVISION DOCUMENT

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BIMe IMPROVEMENT LIFECYCLEBIMe performance improvement is conducted in multiple rounds (each round covers an office or a business stream). Rounds have a six-phase lifecycle that starts with identifying requirements, assessing current capabilities and analysing data collected. This is then followed by a detailed planning phase leading to the actions necessary to improve performance. At the end of each round, achievements are measured and used to refine plans and inform the next performance improvement round.

BIMe PERFORMANCE IMPROVEMENT LIFECYCLEshown at Phase 1 - SCOPE

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©ChangeAgents AEC, 2013 al l r ights reserved. No images or text included within this document can be copied, used or distr ibuted through any medium without the express and written permission of ChangeAgents AEC.

ChangeAgents AEC takes al l matters related to confidential i ty very seriously. No cl ient information col lected during assessment or capabil i ty improvement are disclosed to third part ies. Online tools have their own detai led Privacy Policy which is regularly updated and can be reviewed at http://BIMexcellence.net/privacy.

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te l : + 61 412 556 671 web: www.changeagents.com.auemai l : [email protected]

ChangeAgents AEC pty l tdMelbourne, Australia

BIM Excellenceis developed by: