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Performance Measurement &
Member Engagement (PMME)
December Meeting (12.10.2020)
1
Agenda
2:30 – 2:35: Introductions2:35 – 2:45: Approval of minutes, new members, updates2:45 – 3:20: Review Key Performance Indicator (KPI) data from SFY19-203:20 – 3:55: Discuss a CAHPS recommendation to PIAC and the Department3:55 – 4:00: Wrap up and next steps
2
October Minutes
• Draft minutes for review and edits
• Vote on approval
3
https://cohcpf.sharepoint.com/:w:/s/HPO/HPSS/ProgramMgmt/EZATfTnphMxBtSch63AEdJsBNjSdPBXzh_Mk0VetvkpxVQ?e=wcZ5Pr
New Members & Updates
• Introduce Ealasha Vaughner and Christina Suh• Subcommittee vote
• Updates:New EDI director, Maileen Hamto, will join the January PMME meetingHCPF budgetNew Performance Pool measures for SFY20-21Others from group
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1. Emergency Department Visits PKPY (Risk Adjusted)2. Behavioral Health Engagement3. Dental Visits4. Well Visits5. Prenatal Engagement6. Health Neighborhood (Composite Measure)
*Q4 data is still preliminary.
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Key Performance Indicators
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Discussion
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CAHPS Recommendation
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• Goal: Ensure this year’s CAHPS survey data are actionable and that results are publicly available. How are results being used by RAEs and practices to improve members’ health care experience?
• For your consideration: Push back other changes to improve the survey (response rate, methodology, outreach to members) in a later recommendation.
• Questions:• What initial reaction do you have to the draft recommendation?• What changes would you like to see?
• Review of recommendation process/next steps
Wrap Up & Next Steps
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•Next Meeting:January 28, 20213:00 – 4:30 PM
• Next Steps:• Submit recommendation to PIAC• Review disaggregated behavioral health data in
advance of January meeting• Others?
Performance Measurement & Member Engagement (PMME)AgendaOctober MinutesNew Members & UpdatesKey Performance IndicatorsSlide Number 6Slide Number 7Slide Number 8Slide Number 9Slide Number 10Slide Number 11Slide Number 12DiscussionCAHPS RecommendationWrap Up & Next Steps