Performance Review Meeting of SIRDs23rd September, 2010

NASC Complex, PUSA, New Delhi

Ministry of Rural DevelopmentGovernment of India

Review Meeting of SIRDs1. Release of training funds – recurring and non-

recurring grants2. Training Vision Plan + Lab to Land Initiative

Implementation Status 3. IEC activities: Wall painting, wall newspapers, bus

backs/tickets, advertisement in rural cinema 4. National Quiz Programme – nomination of

participants for five episodes (Nov to March, 2010-11)

5. Design and Development of Sevottam Compliant Citizen’s Charter and Public Grievance Redress System in Blocks, Districts and States

6. Training Website 7. Next Meeting Date & Venue, Calendar of meetings

Benjamin Bloom’s Taxonomy of Learning

Kirkpatrick Model of Training Evaluation

National Quiz Programme

National Quiz Programme• Purpose: Encouraging PRI representatives to acquire

deeper knowledge and better understanding of RD schemes; promoting dissemination of RD schemes through TV telecast of the programme.

• Participation: Four elected PRI representatives from one GP of each State/UT

• Level : National • Start Date : 19th November, 2010• Organization :– Question bank to be prepared by SIRDs

• Award : – One crore rupees (out of which 86% amount will be

utilized as part of grants under ongoing RD schemes as preferred by the winner)

IEC activities• Nominations from five Gram Panchayats to be sent to

the Ministry.• 200 multiple choice questions with answers on all

schemes of Ministry of RD & PR to be prepared and uploaded on website

• Community radio, wall newspapers, wall paintings, bus backs, train tickets, CCTV on railway stations, rural cinema, lok panchayat,

• Contribution of articles for grameen bharat• Distribution of grameen bharat in local language in GPs• Collection of materials for calendar• Film production for best practices – identify locations

Development of Sevottam Compliant Citizen’s Charter & Grievance Redress

Order of Cabinet Secretariat

Citizen’s Charter – Expression of Government Commitment to provide services

• Vision – sustainable and inclusive development in rural areas

• Mission – Mobilize People’s Institutions, develop rural infrastructure, manage natural resources to produce marketable goods, develop human skills to produce high value services and market products for enhancing rural income

• Stakeholders Consulted : Line Departments, banks, PRIs, NGOs, etc.

• Fix Charter Review Date

Citizen’s Charter: What is to be done

• Preparation of charter in consultation with recipients of services by identification of services and setting indicators, standards

• Publication of Charter• Implementation, monitoring and review• Evaluation by third party : questions to be

asked

Two types of Services

Type 1Service delivered a given number of times during a period of time ( say, a month or a year) : success indicator is frequency; evaluation will be done on the basis of number of times service is delivered as per frequency which is committed in the Charter

Type 2

Service delivered within a time period (say, within 15 days of receipt of request); success indicator is turnaround time; evaluation will be done on the basis of deviation observed in turnaround time – delay exceeding the committed time interval in the Charter

Charter Evaluation FormatSl.No

.

Service Success Indicator

Service Standard

Unit Weight Data Source

Excellent 100%

Very Good 90%

Good

80%

Fair

70%

Poor 60%

1 Release of funds

Frequency Quarterly % 0.50

Files / Registers

/ data base /

records/MIS/Citizens/Clie

nts

Turn around time

15 days %

2 Provision of training

Frequency Quarterly % 0.20

3 Monitoring & Review

Frequency: Review

Meetings

Quarterly 0.20

Frequency: Inspections

Monthly

4 Dissemination of information

Frequency Monthly 0.20

Grievance Acknowledgment /Redress Time

No Response to Grievance

Indicator Service Standard

1 Settlement of complaints

Response Time 7 days

Set Service Standards

No. Main Services Indicator Service Standards

1 1a

1b

2 2a

2b

3 3a

3b

List expectations of recipients

No. Main Services Expectations from Service Recipients

Success Indicators to measure Services

Sl.No. Main Services No. Key Success Indicator

1 1a

1b

2 2a

2b

3 3a

3b

..

..

Describe RCs and field offices thereunder

Name of Ministry/Department

Name of RC

Name of Field Office

Key Functions of the Field Office

Where to find information about key services and service standards

Our role in facilitating the field office to set standards and deliver

Responsibility Center and Field Offices

• Name of RC:• Key Functions of RC:• Role of Parent Office in facilitating the field

office to set standards and deliver

Public Grievance System

• System will include – Receipt– Redress– Prevention

Describe Grievance redress process

Name of Ministry/Department

Name/Type of Ofiice

Whom to contact: Name, Designation, Contact No, Email address

Where to contact

How to contact

What to expect

Timeline for response: acknowledgment (3 days) and redress (10 days)

Training Vision Plan Implementation : Presentation by States

Release of Funds for Training Vision Plan Implementation

Recurring Grant to SIRDs In 2010-11

(`. in lakhs)

Andhra Pradesh 72.74 Kerala 59.56

Arunachal Pradesh 50.49 Maharashtra 84.69

Assam 94.35 Meghalaya 69.12

Chhattisgarh 47.45 Mizoram 47.65

Goa 24.37 Orissa 14.72

Gujarat 44.42 Tamil Nadu 56.25

Haryana 48.23 Tripura 29.78

Himachal Pradesh 40.06 Uttarakhand 39.62

Karnataka 95.14 West Bengal 104.56

Recurring Grant to SIRDs In 2010-11(contd..)

• Proposal not received from: Bihar, Jammu & Kashmir, Uttar Pradesh and Punjab

• Proposal under examination: Jharkhand and Nagaland• Clarification sought from:

SIRD Information Sought

Madhya Pradesh Revised Utilization certificate, Appointment orders of the core faculty for the continuation of the term & Copy of State budget allocation

Manipur Justification in respect of hike in salary of core faculty members

Rajasthan Utilization certificate in original

Sikkim Revised Utilization certificate in original

Physical Progress of SIRDs

S.No. Name of State

2010-11

Training Programme Conducted

Participants Attended

1 Andhra Pradesh 66 32412 Arunachal Pradesh 8 4153 Assam Not Submitted Not Submitted 4 Bihar Not Submitted Not Submitted 5 Chhattisgarh 709 256386 Goa 45 30607 Gujarat 53 19418 Haryana 57 12389 Himachal Pradesh 0 0

10 Jammu & Kashmir 0 011 Jharkhand Not Submitted Not Submitted12 Karnataka 161 824413 Kerala 118 382814 Madhya Pradesh 95 4199

Physical Progress of SIRDs

S.No. Name of State

2010-11

Training Programme Conducted

Participants Attended

15 Maharashtra 79 287416 Manipur 37 152817 Meghalaya 11 51618 Mizoram 9 25619 Nagaland Not Submitted Not Submitted20 Orissa 1025 3826421 Punjab 18 61622 Rajasthan Not Submitted Not Submitted 23 Sikkim 0 024 Tamil Nadu 31 70225 Tripura 0 026 Uttrakhand 63 149227 Uttar Pradesh 27 84828 West Bengal 71 1978 Total 2683 100878

List of Documents required with the ProposalsRecurring Grant

• Detail of expenditure incurred in previous year and estimated expenditure in the current financial year.

• Details of core faculty members including appointment orders for the continuation of the term.

• Utilization certificate of the Central grants for the recurring expenditure released last year/previous years in original duly stamped.

• A copy of order of State matching share during previous year.• Achievements of Training conducted during last 2 years and proposed

during the current year (To be shown separately for campus & off-campus programmes).

• Details of sanctioned posts (category-wise).• Copy of creation/ continuation of the posts which are temporary for the

current year.• Budget allocation by State for SIRD in the current financial year• Copy of the Training Calendar for Training Programmes during current year.• Bank account details.

List of Documents required with the Proposals

Non-Recurring Grant• Cost estimates & Site Map Plans By the PWD or other Engg. Deptt. of the

State Govt. concerned to be certified by the officer not below the rank of Executive Engineer.

• Utilization certificate for the grants released earlier for the non-recurring expenditure.

• Second and further instalment to be released after receipt of the following documents-

• Utilization Certificate (a minimum of 75% of Central Grant released for construction work must be utilized)

• Detailed Statement of Expenditure • Physical progress report of construction work• Photographs depicting progress of construction.

Review Meeting on 26th August, 2010 - Action to be taken by SIRDs

• Implementation of the Vision Plan of Training as communicated by MoRD to the States- Engaging private agencies.

• Selection of Blocks for implementation of lab-to land initiative.

• Arrangements to be made for conducting evaluation and audit of training programmes .

• Preparation of Question Bank for Quiz

• Use of ICT

• Adoption of Andhra Model for constitution of Committees.

• To send Photographs of good performing Panchayat Sarpanches for RD Calendar.

Governance for Growth with Equity

• “We also need to ensure that growth is widely spread so that its benefits, in terms of income and employment, are

adequately shared by poor and weaker sections of our society especially the Scheduled Castes and the Scheduled Tribes, Other

Backward Classes and the minorities. … It must generate sufficient volumes of high quality employment to provide the means for uplift of large numbers of our population from the low income low quality

occupations in which too many of them have been traditionally locked.”

• Hon’ble Prime Minister • Foreword to the Eleventh Plan

Web of Opportunities

Growing Challenges Growing Challenges

Union of 35 States & UTs624 Districts, 6456 Blocks, 2.5 lakhs GPs, 9 lakhs habitations 17 crore rural families5.25 crore MGNREGA families in unskilled occupation22.09 crore BPL persons 14 crore hectares cultivated area6 crore hectares irrigated4 crore hectares flood affectedSmall & Marginal Farmers

Operate 81% of holdingsTill 40% of farm land

Importer of sugar, edible oils and pulsesIncreasing landlessness : 10.7 crores workersLeft wing extremismEcological strain :

declining water tableforest cover below national normGreen house effect

Vision for Lab to Land Initiative: Vision for Lab to Land Initiative:

““The Vision of Lab-to-Land Initiative is to The Vision of Lab-to-Land Initiative is to demonstrate full achievement of objectives demonstrate full achievement of objectives of all schemes of rural sector (agriculture, of all schemes of rural sector (agriculture, watershed, environment, income generation, watershed, environment, income generation, employment, infrastructure, health, employment, infrastructure, health, education, sanitation, drinking water, education, sanitation, drinking water, electrification, etc.)to ensure sustainable and electrification, etc.)to ensure sustainable and inclusive development of rural areas” inclusive development of rural areas”

Methodology1. Intensive and short term hand holding support (through focused IEC, training,

monitoring & evaluation ) to select Districts, Blocks, Gram Panchayats, Community Organizations, Banks and Line Departments to adopt best practices and innovations to achieve outcomes under various programmes in rural sector

2. Mobilization of community by building up a cadre of Trained and Committed Community Resource Persons

3. To strengthen rural enterprises and entrepreneurship through SHG federations, cooperatives, progressive individuals

4. To demonstrate programme results – strong people’s institutions, increase in land productivity, underground water resources, household incomes, bank credit, production of fruits, vegetables, milk meat, eggs and fish.

5. Demonstration in select block and dissemination by District Administration in other Blocks

6. Four Blocks-Districts to be taken up in a year

The Game Plan

Forge linkages with Technology providers,

Suppliers, Buyers, Banks, Warehouses, Dealers, Transporters, Media,

Government

SHGs, Users Associations, Pani Panchayats, JFMCs, People’s Action Groups, Youth Clubs, Mahila Mandals, Vigilance & Monitoring Committees, Social Audit Groups, Mothers’ Associations, co-operatives, etc

Land, Water, Forests, Livestock, Fisheries

Fight social evils : untouchability, alcoholism, illiteracy, casteism, gender bias, naxalism, crime against women, communalism, corruption

The Road Map

•Develop Performance Agreements with Districts/Blocks that specify

Objectives : simple, achievable, measurable, motivating, suitable, flexible, acceptable, understandable

• Actions to be taken

• Monthly Targets •Build implementation control mechanism : core groups at State / District /Block level, review of milestones, thrust areas, scheduling of activities

•Reward Performance : prizes, foreign visits, national recognition

•Take the Learning Forward : District Administration spreads the methods in other blocks

Strategy for Mobilization – SHGs, NGOs & CRPs

Performance Measurement

Sl. No.

Objective or Key Result

Area

Actions Success Indicator with unit

2008-09 2009-10 2010-11 (Target)

2011-12 (Target)

Actuals of 2008-09 & 2009-10Targets of 2010-11 & 2011-12

Illustrations of filled up proforma is given in next few slides

From Local to Global

1. Set up Core Groups at State, District and Block levels for coordination2. Issue letter to District Collector, Line Departments and Banks about the

implementation of the initiative 3. Identification of nodal persons in each department 4. BDO to be trained as the Chief Block Coordinator5. Initiation meeting with stakeholders at the block level to be chaired by

DC6. Orientation of officials, PRIs, SHGs, community resource institutions /

persons on thematic issues7. Finalization of objectives, actions, indicators, targets with PRA8. Prioritization and scheduling of actions9. Sharing of action plan with CRPs and the community10. Setting up of a community radio11. Use of Cultural troops, Development Rath, IEC Vans, pamphlets, leaflets12. Request DFP /SDD for support13. Documentation of the experience and process

Milestones

To do : in Ministry• NIRD enquiries on promotion, appointment, etc.• NIRD sub group meetings• NIRD EFC Note on construction• Jaipur NIRD foundation stone• EFC note for 10% in NE states• Costing Committee meetings• E office – filling of forms, email ids, procurement of

scanners, training, registrar for UIDAI, talk to Arun Maira