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Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

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Page 1: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Performing Hospital Waste Audits Presented byPeggy Harlow, WM Healthcare Solutions, Inc.

April 2, 2012

Page 2: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Protection of the environment;

Compliance with regulation and waste minimization goals set by federal, state and local governments;

Benchmark existing waste volumes/costs;

Identify waste minimization opportunities/ potential cost savings, program improvements, employee training needs, justify budget needs

Why Audit Your Wastes?

Page 2©2011 Waste Management.

Page 3: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

From Segregation to Minimization

Your facility probably generates at least seven types of waste, most of which can be recovered or recycled.

80% of hospital waste is regular, non-infectious solid waste.

Regulated medical waste is far more expensive to handle. Proper segregation can mean savings.

Training your employees to segregate waste correctly can help create savings.

Page 3©2011 Waste Management.

Page 4: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Determine What Level of Audit

1) Baseline waste audit - Benchmark current waste disposal volumes and costs

2) Facility walk-through – Identify where wastes are generated and how they flow through the facility

– Identify current practices and compliance with policies and regulations

3) Waste stream analysis

- Gain a better understanding of what is currently in your waste streams

Page 4©2011 Waste Management.

Page 5: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Baseline Waste Audit

Identify waste types generated, locations generated

Identify quantities of waste generated

Identify current waste disposal costs

Identify current waste reduction, reuse and recycle activities

Analyze for opportunities for waste reduction and cost savings

Page 5©2011 Waste Management

Page 6: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Analyze Your Waste Streams

List all categories and subcategories of a specific waste stream.

Determine who is responsible for each waste stream category – who manages it and who pays the bills.

Use waste bills, manifests to calculate the volume and cost of each waste stream.

Page 6©2011 Waste Management

Page 7: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Waste Categories and Sub-categories

Page 7©2011 Waste Management

Solid Waste Recycling Reuse/Donation RMW Pharmaceuticals HazWaste Recycled HWSolid Waste Cardboard Linen General Infectious Trace Chemo* D001-Alcohol Computers / electronics

C&D* Paper, mixed Furniture Pathological Bulk Chemo D001-Xylene Fluorescent lamps *

Paper, shredded Medical Equipment Sharps Pharmaceuti. - RCRA* D002-Corrosive X-ray film-Silver

Newspaper Medical Supplies Anatomical Pharm - non-haz D003-Reactive Oil (cooking)

Boxboard Food donation D009-Mercury Oil (motor)

Plastic, #1PET Ice packs / coolers D004-43 Toxic Alcohol Recycling

Plastic, #2 HDPE Foam peanuts D-Characteristic Xylene Recycling

Plastic, #4 Shrink wrap Sharps containers« F-Listed Formalin Recycling

Plastic, #5 polypropylene K-Listed Paint Recycling

Plastic, #6 PS P-Listed

Plastic, mixed P-Listed

Plastic, mixed U-Listed

Glass, clear Pharmaceuti. - RCRA*'Glass, colored

Glass, mixed

Steel cans

Aluminum cans Transparencies

Mixed Metals Ink jet cartridges

Food waste (composting) Toner cartridges

Pallets Printer ribbons

Wood Landscape (composting)

C&D debris

Page 8: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Benchmarking Data

Data sources:– Invoices– Manifests– Contracts– Haulers– Purchasing

Challenges:– Data housed in multiple departments– Incomplete data /lack of transparent billing

• May not have volumes• Lump sum billing• May need to estimate data

Page 8©2011 Waste Management

Page 9: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Assess/Understand Your Fees

Do you understand your fees/contracts?

• How are you charged? Per pound? Per container/tub? Per pick up/haul? Flat fee?

• Are you being charged other fees?– Fuel/environmental, energy charges, per stop charges?

– Does your contract allow it?

• What is allowed in the contracts for price increases? – Increase in services, annual CPI increase, fuel fluctuation charges?

• Do your contracts have provisions that allow you to terminate the contract before its expiration date?

• Do your contracts have an automatic rollover provision at the end of the contract term, if you don’t notify vendor?

Page 9©2011 Waste Management

Page 10: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Assess Your Service Levels

What is your pick up frequency?

What are your container sizes?

Are your containers going out full?

Look to see if you should adjust service levels or internal practices, if not being maximized.

Do you know where your waste goes and how they are treated?

Autoclave/RMW incineration, landfill/waste-to-energy, recycling, HW incineration

Page 10©2011 Waste Management

Page 11: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Facility Walk-Through

Conduct general observations• Observation of container placement and content, signage, compliance by staff

• Best management practices

Interview staff • Discussion of waste practices

• Knowledge of waste procedures, training received

• Concerns, recommendations for improvements

Page 11©2011 Waste Management.

Page 12: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Locations to Visit/Observe

• Environmental Services: Compactors, RMW storage, recycling areas

• Material Management: Purchasing, receiving dock, storeroom(s)

• Facilities/Maintenance: Power plant, maintenance shops

•Safety: HazMat storage areas, satellite accumulation

•OR/Surgical services

•Patient Care Floors

•ICU/CCU areas

•Radiology

•Laboratory

• Pharmacy

• Kitchen/food service areas: Food prep, patient tray lines, waste collection areas, dining room

• Administrative Areas

Page 12©2011 Waste Management

Page 13: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Departmental Analysis

Document the services carried out by the department

-Types of services, # staff , # cases, # meals, etc. Identify types of waste generated in the department. Observe how the different waste groups are segregated and collected.

-Query staff on waste practices, training received. Identify equipment available for the waste management and disposal.

-Observe container contents where feasible. Commend staff on good waste management practices and seek recommendations for program improvements.

Page 13©2011 Waste Management

Page 14: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Conduct a Waste Stream Analysis

Gain a better understanding of what is in your waste

1) Random Sampling

2) Detailed Waste Stream Analysis

Page 14©2011 Waste Management.

Page 15: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Waste Stream Analysis Prep

Determine the type of analysis and identify the waste streams which will be surveyed Establish the time period of the analysis (>7 days + 1 trial day in a row), Identify the sample areas (which departments) Identify and reserve the needed equipment (e.g. scale, containers, etc.) Purchase any additional equipment (bags, labels, etc.) Plan waste collection points Inform the waste collection staff about the temporary changes to collection in the sample areas

Page 16: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Waste Stream Analysis

• Collect the waste from the sample areas and transportation to a fixed storage point, separate from the normal storage places.

• Utilize proper PPE.

• Measure the different waste streams by volume and by weight, or percentage composition(once per 24 hours – fixed measurement time for the complete research period)

• Record /document data (quantitative, photos)

•Gather and include performance data of the sample areas (e.g. patients treated per day, number of X-rays carried out, number of meals prepared, etc.)

Page 17: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Audit Results

Summarize waste volumes, cost data-Compare results with known industry data

Summarize observations

Make and prioritize recommendations- Waste minimization strategies for specific areas of the facility

- Practices/policy improvements

- Budgetary requirements

Page 17©2011 Waste Management

Page 18: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Moving Forward

• Track the waste minimization efforts and compare the results with the waste data gathered during the assessment phase of the program

• Document results and study the system for continuous improvement

• Evaluate the waste minimization process to document success, determine training efficiency and needs

• Institute policy directives incorporating improved waste minimization processes

• Plan new waste minimization pilot projects for further waste reduction

Page 18©2011 Waste Management

Page 19: Performing Hospital Waste Audits Presented by Peggy Harlow, WM Healthcare Solutions, Inc. April 2, 2012

Questions?

Page 19©2011 Waste Management.