Pest Elimination Training Academy - Amazon S3 Elimination Training Academy V06192017 ... Week 2 In-Field Training with FTS ... you may be shifting from days to nights and the importance

US NEW HIRE ONBOARDING GUIDE Pest Elimination Training Academy

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©2018 Ecolab USA Inc. All rights reserved.

For internal use only.

Pest Elimination Training Academy

New Hire Onboarding Guide

For use by New Hires in Sales during in-field training weeks


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CONTENTS

Overview ................................................................................................................................................................................ 3

How to use this guide .......................................................................................................................................................... 3

Training Academy Agenda .................................................................................................................................................. 4

Contact Information .............................................................................................................................................................. 5

Cohort Number: ................................................................................................................................................................. 5

Pre-Day One Onboarding ..................................................................................................................................................... 6

Day One .................................................................................................................................................................................. 8

Workday ................................................................................................................................................................................. 8

Sign into Workday for Time Reporting ............................................................................................................................ 8

In-Field Training Schedule of Hours ................................................................................................................................. 10

Homework & Tasks ........................................................................................................................................................... 10

Week One ............................................................................................................................................................................. 11

Week Two ............................................................................................................................................................................. 13

Week Three .......................................................................................................................................................................... 14

Week Four ............................................................................................................................................................................ 16

Week Five ............................................................................................................................................................................. 17

Week Six ............................................................................................................................................................................... 18

Week Seven ......................................................................................................................................................................... 19

Post-Graduation Week 1 ..................................................................................................................................................... 19

Complete Individual Development Plan ............................................................................................................................................... 20


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OVERVIEW

How to use this guide

Welcome to Ecolab Pest Elimination! During the course of your training, you will use this guide to provide direction to in-

field training activities over the next 7 weeks.

Throughout this guide you will find details related to each week including your role and responsibilities and tasks that need

to be completed. Today you met with your District Manager or Associate District Manager to begin the onboarding and

training process.

Please review each week’s agenda which will outline every step of your training experience. Below you will find roles

listed and defined for each person you with whom you will interact with throughout your training program. The contact

information for each of the people defined here is listed below.

Trainee

That’s you. Regardless of your future full-time role with Ecolab, you will be referred to as a/the Trainee throughout this

document and your next 7 weeks.

Associate or District Manager

The Associate or District Manager (A/DM) is your manager if your eventual full-time roll will be a Service Specialist or

Utility Specialist.

The A/DM will be a significant part of your training experience throughout all 7 weeks. The A/DM will provide support

where possible, align you with the in-field training person from your district in weeks 1 and 5, and will have the route

geography ready when you complete graduation in week 7.

Regional Manager

The Regional Manager (RM) is your hiring manager’s supervisor and holds the responsibility for the sales and operations

of the region you are aligned to. The RM will set up meetings with you via phone during weeks 1 & 6 to gain feedback on

your training experience.

Service Specialist Mentor

The In-District Service Specialist (SVSP) will be the primary point of contact in weeks 1 and 5 as a trainer in a service

role; s/he will demonstrate appropriate safety and service protocols in customer accounts for each of these weeks. You

may be aligned to a different SVSP in weeks 1 and 5.

Field Training Specialist

The Field Training Specialist (FTS) will be the primary point of contact in weeks 2, 3, and 6; he or she will provide

instruction and guidance to our safety and service protocols, and demonstrate procedures in servicing our customer

facilities.

Field Training Manager

The Field Training Manager (FTM) will be the primary point of contact in weeks 4 and 7 during your classroom weeks in

Eagan, Minnesota. The FTM is ultimately responsible for your training throughout the 7 weeks and will provide significant

instruction to the safety, service, and sales protocols.


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Field Training Team

The Field Training Team consists of 6 Field Training Managers (FTMs) as well as 50+ Field Training Specialists (FTSs)

throughout the country. One of the FTMs will be the lead facilitator for your cohort.

Training Academy Agenda

Week 1

In-Field Training Safety Modules Shadowing a SVSPM Observation and Journaling field service activities Computer eLearning Modules on Inspection, Problem-Solving Model, Logbook & Equipment Location Diagrams

Week 2

In-Field Training with FTS Rodent eLearning Module Hands-on practice with service fundamentals and rodent service Observation and participation with other services Copy and then create Customer Service Reports (CSR) on iPhone

Week 3

In-Field Training with FTS Cockroach eLearning Module Hands-on practice with service fundamentals and cockroach service Observation and participation with other services Create CSR’s on iPhone

Week 4

Classroom Training in Eagan Field assessment Welcome to Ecolab by senior leadership Focus on safety Pest identification Pest services: rodents, cockroaches, large flies, small flies, bedbugs, ants and occasional invaders

Week 5

In-Field Training with SVSPM Continued focus on service fundamentals with all pests Shadowing a SVSPM Create CSR’s on iPhone

Week 6

In-Field Training with FTS Continued focus on service fundamentals and rodent service Hands-on practice with cockroach, large fly, small fly, ant and bedbug service. SVSP Compensation Plan Communication eLearning Create CSR’s on iPhone

Week 7

Classroom Training in Eagan Behind-the-wheel driver safety course Route management Programs & services Additional solutions Graduation


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CONTACT INFORMATION

Cohort Number:

Manager

Email Address: Phone Number:

District Safety Champion


Week 1 Service Specialist Mentor (SVSPM)


Meeting Address: First Meeting Date:

Field Training Specialist (FTS)



Week 5 Service Specialist Mentor (SVSPM)



Field Training Manager (LEAD)


Week 4 Dates: Week 7 Dates:


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PRE-DAY ONE ONBOARDING

Your Role and Responsibilities Tasks and Homework

You will receive a task to complete Section 1 of the I-9 form from your hiring manager. This task will have details on the completion of the I-9 form, a Federal form required for all new associates to complete by the third day of employment. Once completed and signed electronically, the task will transfer to Section 2 and filled out by your hiring manager.

Tasks (30 Minutes)

Complete the Electronic I-9 form and submit to your hiring manager.

CA ONLY- ALSO Complete the California Applicator &

Field Representative License Applications

New Hire will receive an electronic I-9 form Onboarding task within Workday (Ecolab application)

This task can be completed prior to Day One Onboarding

The New Hire must complete Section 1 of the form within 3 business days of start date

1) New Hire navigates to Onboarding

Dashboard in Workday via link from Hiring

Manager

New Hire Step –

Section I: Employee Information and Attestation

I-9

Inbox

Task


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Within the I-9 Section I task, the new hire will:

1. Review and verify Name, Data of Birth, Home

Address and Social Security

2. Attest, and check one of the following that

applies:

A citizen of the United States

A noncitizen national of the United

States

A lawful permanent resident (Enter

Alien Registration Number/USCIS

Number)

An alien authorized to work until

(enter expiration date)

3. Review the Signature section and check to

electronically sign the agreement

4. If a preparer is used, have the preparer

complete the Preparer/Translator Certification

information

Name, Address, DOB and SSN

verification

Citizenship information

Signature of Employee

Translation

Certification


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DAY ONE


Attend the Day One meeting with your A/DM to complete all required paperwork and receive an orientation to your career at Ecolab.

You will receive an iPhone with a Welcome Letter – don’t change any passwords; here is a link to the User Guide.

If you have not completed the electronic I-9 form by Day One, you will finalize that process. Your hiring manager will review your documents and submit the manager’s portion.

In order to know when you should clock in and clock out, complete the Time Reporting homework module listed to the right.

If you cannot log into Workday, using your BAM Support app on your iPhone, contact the IT Help Desk.

Tasks (30 Minutes)

Bring the I-9 documents to your meeting for review.

Complete all Workday tasks from your Inbox

Send an email to your assigned In-Field SVSPM with your contact information. You will work with them in weeks 1 and 5.

Send an email to your assigned FTS with your contact information. You will work with them in weeks 2, 3 and 6.

Time Reporting Module via LMS link: ecolabpest.bridgeapp.com

CA ONLY- Complete the California Applicator & Field

Representative License Application

WORKDAY

OneHR provides one easily accessible and secure source for associates to manage their personal information, like

emergency contacts, career history and goals. No more spreadsheets, emails, extra phone call or manual work.

In addition, OneHR will provide managers with:

▪ Team insights and analytics to lead and develop their teams

▪ One place to initiate processes like promotions, pay decisions, succession plans and annual reviews

▪ Visibility to their associates skills, career preferences and goals

OneHR will help connect associates to global HR processes and an integrated technology solution. It will help empower

associates to share career preferences and update personal information anytime.

You will complete an initial login and tasks on the hiring manager’s laptop. Below is the time reporting process as you just

learned in the eLearning module.

Sign into Workday for Time Reporting

1. Launch Workday on your iPhone.

2. Enter your username and new password

3. Tap Sign In

4. Select Time Tracking

5. Choose Time Type

6. Select ‘Check In’ (Remember you must clock

in and out for breaks, including meals)

7. The button will turn orange when you successfully clocked in

If you need additional assistance, tap the Track my time reference sheet.

http://embed.widencdn.net/pdf/plus/ecolab/kxoiy77cbf/iPhone-Quick-Reference-Guide.pdf

https://ecolabpest.bridgeapp.com/login

https://s3.amazonaws.com/Ecolab/PestElimination/AllContent/Workday+-+Track+My+Time_Mobile+App.pdf


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Compensation Plan for Trainees

Your hiring manager will share a presentation with you and discuss your compensation and how it relates to training:

• Training Pay

• Compensable Time

• Promotion after training to:

o Utility

o Service Specialist

• Licensure requirements

• Merit Increases

Important Tip: Ensure you complete your Bank information on Day One to avoid a paper check.

• Your ManagerGeneral Questions or

Errors with Time Reporting

• IT Help Desk, (800) 826-9573Workday issues or password resets

• Payroll Hotline, (651) 293-2645Payroll concerns

• PestElim-

[email protected]

Questions not addressed above can be directed to

HR:

• Package arrives 3 weeks of start date; call 1-800-533-3539, enter 1 for questions

Ecolab Benefits Hotline

mailto:[email protected]


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In-Field Training Schedule of Hours

During each in-field week, the starting times are flexible and will be determined by the Infield Mentor; the FTS will

determine work schedule during weeks 2 & 3. During Week 5 &6, you may shadow a Sales Development Manager

Mentor assigned by your RSM.

During Week 1 you will shadow a SVSP Mentor assigned by your A/DM.

Your starting day may be either Sunday night or Monday but the ending time for Week 1 cannot exceed 11:59pm on

Friday. These same guidelines apply for Weeks 2, 3, and 5. However, pay close attention to Week 6 as you must not

surpass 11:59pm Thursday evening because you will be traveling on Saturday of Week 6.

Anchor Sleep

During weeks 2 & 3 of your infield training, you may be shifting from days to nights and the importance of anchor sleep is

critical to operating in a safe manner.

Anchor sleep is a period of at least four hours during which one sleeps every day while on a particular shift rotation. For example: a common block of time to establish anchor sleep is 6 am to 10 am for those working nights. If you use 6 am to 10 am as the anchor, you would be sleeping during these hours every day while on the nighttime shift. Ideally, you would try to sleep those same anchor hours while working days as well….or at least as close to those hours as possible.

Your FTS will provide your working schedule so you can plan accordingly.

Homework & Tasks

During your in-field work, you will be assigned homework in the form of eLearning training modules, reviewing of Ecolab

protocols and studying for your state or provincial licensing exam. All homework is located through this address:

https://ecolabpest.bridgeapp.com

IMPORTANT: Using your iPhone or laptop, this is a Single Sign-On event (SSO); you will use the same

credentials as your Ecolab email to login.

Once you have logged in, choose Learning Library and select the course you need to complete. It is recommended that

you complete the training modules on the days specified on Page 11 in the Tasks and Homework section. The

completion of all training modules will be tracked and reported back to the A/DM as well as your assigned field

training team members.

Tasks are to be completed while you are with your SVSPM or the individual with whom you are training. Homework

assignments are to be done at home, independently. You must be “clocked in” during this time.

Now that we have set up the parameters of your training, let’s take a look at a breakdown of your training week-by-week.

Week Hours Can Start Must End

Week 1 w/ SVSP Days or Nights depending on future role 8:00 AM Sunday 11:59 PM Friday

Week 2 w/FTS Days 8:00 AM Sunday 11:59 PM Friday

Week 3 w/FTS Nights 12:00 AM Sunday 11:59 PM Friday

Week 5 w/SVSPM Days or Nights depending on future role 12:00 AM Sunday 11:59 PM Friday

Week 6 w/FTS Days or Nights depending on future role 12:00 AM Sunday 11:59 PM Thursday

https://ecolabpest.bridgeapp.com/


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WEEK ONE

Work Hours: 8 hours of homework, 32 hours of service time with tasks

Day Your Role and Responsibilities Tasks and Homework

Daily Tasks

Complete daily homework before meeting with the Sales Development Manager Mentor (SDMM) each day. ALL homework must be completed by Friday.

Send a daily re-cap email to your RSM and Field Training Specialist (FTS) from your iPad or Laptop. See the template and example on page 12. Write down any questions you may have for the FTS in week 2.

SUNDAY/

MONDAY

Every Day

You are responsible for the following activities in addition to completing any tasks or homework to the right

This week the trainee will be shadowing a SDM within the area.

Check with your RSM for specific activities and expectations for this week.

Review the Minimum Standards Quick Reference Guides (QRGs) from your New Hire Kit while reviewing the Logbook

Review the Rodent Quick Reference Guide (QRG) from your New Hire Kit during the rodent segment of each service

LMS Homework HELP

All homework activities should be completed using this link: ecolabpest.bridgeapp.com

You must listen to all the audio on each page before advancing forward

If you “get stuck” or the module doesn’t let you proceed, try using your F5 button (⌘+R on Mac) on

your keyboard or refresh button (⟳)in your browser

If you pass the exam but are unable to submit your results, fill out the form and take a photo with your iPhone, email it to [email protected].

LMS Homework (2 hours)

▪ Personal Protective Equipment

▪ Be SAFE Risk Assessment

▪ Respiratory Protection

MONDAY/

TUESDAY

LMS Homework (1 hour)

▪ Logbooks & Equipment Location

Diagrams

TUESDAY/

WEDNESDAY

LMS Homework (1.5 hours)

▪ Fall Prevention

▪ Workplace Respect

WEDNESDAY/

THURSDAY LMS Homework (1 hour)

▪ Hazard Communication

▪ Lockout/Tagout

THURSDAY/

FRIDAY

Tasks (10 minutes)

▪ Contact the FTS for week 2 and designate a meeting location for Monday.

LMS Homework (1 hour)

▪ Inspection

▪ Problem Solving Model

▪ All homework must be completed by end of week if not done already.

https://ecolabpest.bridgeapp.com/login

mailto:[email protected]


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Example Daily Recap Email

eLearning: Which Week 1 eLearning modules you completed that day; to this point. Customer Location: Names of Customers visited Safety: Were there any safety concerns? Pest Issues: Was there any pest activity? (Rodents, cockroaches, flies, etc.)

Hello <<Manager Name>>, Today I completed the Fall Prevention and Hazard Communication eLearnings. We went out to two Taco Bells, Wendy’s, Outback, and Texas Roadhouse. At Taco Bell we were unable to check the ceiling traps because they have 8 foot ceilings and we only have a 6 foot ladder. We would be forced to stand on the top of the ladder to inspect the ceiling which would not be safe. We were given a lead for a local restaurant, The Winding Road Café; we put together a proposal and hope to hear back from the owner in about a week. Regards, <<Your Name>>


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WEEK TWO

Days: Start on Monday morning, must be completed by 11:59 PM on Friday



MONDAY Meet with the FTS at a designated location determined by both of you

Today you will learn about the foundational products and equipment used in Pest Elimination; review Inspection techniques and Problem Solving Model as it related to Week 1

Download the NPMA app from the Workforce App Store

Contact BAM Support if NPMA app is not available

Tasks (3.5 Hours)

Assist the FTS in setting up your Service Vehicle with the Products and Equipment

Review the Rodent QRG

Homework (30 Minutes)

Product Study Guide – Rodents

DAILY BEGINNING TUESDAY

Review the Rodent Quick Reference Guide (QRG) from your New Hire Kit during the rodent segment of each service

Observe and take notes in your journal of service procedures and customer interactions

Learn how to create your own Customer Service Reports (CSR) on the PestService Training App and compare it to that of the FTS

Record any questions you may have and discuss with FTS at the end of day

Ensure you’re wearing foundational safety equipment every time you exit the vehicle

Read all product labels before application

Portal Tasks (1.5 Hours)

Rodent eLearning

Walmart Service Expectations eLearning module


Product Study Guide - Cockroach

TUESDAY This week will focus primarily on Rodent service protocols and corporate customer accounts

By the end of the week you should be able to perform an entire Rodent service including documentation without much input from the FTS; this will prepare you for a Proficiency Evaluation on Service Fundamentals and a Rodent service in Week 3 to assess your service skills.

Today and tomorrow you will be servicing Walmart and Yum! Brand locations. Pay close attention to special protocols.

Tasks (30 Minutes)

Review Rodent QRG

Review Product Study Guide - Rodents

WEDNESDAY Focus: Service Fundamentals, Rodents, Corporate Accounts

Today you should be servicing Walmart and Yum! Brand locations

Pay close attention to special protocols

Portal Task (30 Minutes)

Wendy’s eLearning Module

Review Product Study Guide - Cockroaches

THURSDAY Focus: Service Fundamentals, Rodents No homework scheduled

FRIDAY Focus: Service Fundamentals, Rodents

Ensure you know the meeting place and time with your FTS for Week 3 at this time. Reminder, Week 3 will be night work.

No homework scheduled

http://embed.widencdn.net/pdf/plus/ecolab/7pxyh4gvlu/Product-Study-Guide-Rodents---STUDENT.pdf

http://embed.widencdn.net/pdf/plus/ecolab/mukaxcjxqn/Product-Study-Guide-Cockroach---STUDENT.pdf

http://embed.widencdn.net/pdf/plus/ecolab/mukaxcjxqn/Product-Study-Guide-Cockroach---STUDENT.pdf


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WEEK THREE

Days: Start on Sunday night, must be completed by 11:59 PM on Friday. Week 3 may be 4 x 10 hour days



SUNDAY Meet with the FTS at a designated location determined by both of you

Review the Cockroach Quick Reference Guide (QRG) from your New Hire Kit during the cockroach segment of each service

This week will focus primarily on Cockroach service protocols. You will also begin learning about invoicing this week

By the end of the week you should be able to perform an entire Cockroach service including documentation with some assistance from the FTS and an entire rodent service without any input or assistance

In addition to the daily responsibilities listed above:

Review Cockroach QRG as a refresher

Portal Tasks (60 Min)

Cockroach eLearning module

Homework (1 Hour)

Product Study Guide – Large Fly

Product Study Guide – Small Fly

MONDAY- THURSDAY

Focus: Service Fundamentals, Cockroaches & Rodents

Observe and take notes in your journal of service procedures and customer interactions

Continue writing your own CSR on the PestService Training App and compare it to that of the FTS


Read all product labels before application

Record any questions you may have and discuss with FTS at the end of day

WEDNESDAY - Your FTS will perform a Proficiency Evaluation on Service Fundamentals and Rodents to assess your service skills. This information will be shared with you and your A/DM

Homework (1 Hour)

Study for State Licensing Exam if applicable

Review Product Study Guide – Large Fly

Review Product Study Guide – Small Fly

FRIDAY The FTS will give you a study guide for the Field Assessment exam administered first thing Monday morning in Eagan.

It is your responsibility to study the items listed on this guide to ensure you’re prepared for the exam on Monday

Prepare for trip to St Paul. (packing list on next page)


Study the Field Assessment Guide

SUNDAY

(Week 4)

Travel to Minneapolis/St. Paul, MN

Upon arrival in MSP, you will take a shuttle to the hotel

Follow instructions in the letter you received with your travel itinerary regarding your travel to and from the hotel and the airport


Study the Field Assessment Guide

https://s3.amazonaws.com/Ecolab/PestElimination/AllContent/TRAINING+ACADEMY+CONTENT/in-field/Product+Study+Guides/Product+Study+Guide+Large+Fly+-+STUDENT.pdf

http://embed.widencdn.net/pdf/plus/ecolab/ent9em5ad9/Product-Study-Guide-Small-Fly---STUDENT.pdf

http://embed.widencdn.net/pdf/plus/ecolab/ent9em5ad9/Product-Study-Guide-Small-Fly---STUDENT.pdf


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Packing List for Week 4 Passport Travel Itinerary Clean Uniform – The uniform standards must be

adhered to throughout your attendance at the Training Academy including Ecolab striped-shirt, navy pants, black safety shoes, black socks, and a black belt

Journal Quick Reference Guides (QRGs) Business Cards - ~20 Training Binder

All required PPE will be used throughout the in-

class training weeks. IMPORTANT – To alleviate additional baggage fees: DO NOT bring your PPE Safety Bag; pack your bump cap, safety eyewear, flashlight, and a respirator. Knee pads and gloves will be provided in class.

iPad and charger Casual dress – Casual clothes are welcome for off-

work (evening) hours and travel Personal Items – You will be sharing a room with

another Ecolab Pest Elimination associate; please bring appropriate sleeping attire in addition to your toiletries


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WEEK FOUR Days: Start on Monday morning, completed by 12:00 PM on Friday


MONDAY - THURSDAY

In-classroom content delivered by Field Training Manager(s)

Class begins at 8:00am every day

Bring journal, QRGs, safety bag, and iPad to class every day

Monday morning you will take an assessment to gauge your learning over the past 3 weeks

Monday morning an IT group will come into class to assist in completing your iPad setup

Tasks (10 Minutes)

Send an email to your FTS or SVSPM for Week 5 to designate a meeting place and time

Homework (TBD)

All other homework and/or tasks will be assigned in class

FRIDAY Class activities will end by Noon today and you will travel back home this afternoon

Expectations for Training

We hope that you will enjoy your time in Minnesota for the Pest Elimination Training Academy. You will spend two weeks

of classroom training in Eagan at the Ecolab Schuman Campus (Weeks 4 and 7.)

We want you have fun and build relationships with your fellow associates, but here are few things to remember to ensure

a smooth and productive experience:

You are representing the Pest Elimination division, your district and your region at Ecolab Global Headquarters.

Model your behavior accordingly.

▪ Behave professionally in all lobbies, hallways, common spaces and classrooms.

▪ No hats or sunglasses are to be worn in the headquarters building.

Use only designated smoking areas; tobacco use is not allowed in front of the corporate building at either location.

Ecolab prides itself on our ethical standards and reputation in the community. Any violation of the Ecolab Code of

Conduct will result in disciplinary action up to and including termination.

Ecolab is a major corporate presence in St. Paul. Every business in St. Paul and in Eagan knows

Ecolab; you are representing the entire organization.

The hotels and restaurants we use are all Ecolab customers. Treat the property and the staff with respect.

You will be sharing a room with another associate; please respect each other’s personal privacy.

You are expected to be on time for all events and activities.

Breakfasts will be provided at the hotel. Lunch will be catered every day in class. However, you must stay within

all expense guidelines when dining at the hotel restaurant or local establishments with vouchers.

▪ Dinner is $25

Your participation, leadership, punctuality and cooperation are being monitored and recorded throughout the

weeks.

Some evenings you will have group activities and other evenings will be on your own.

Moderation is expected at all times. Overindulgence resulting in any inappropriate behavior will result in

disciplinary action up to and including termination, refer to your letter from Pest Training.

You received a copy of the Ecolab Pest Elimination uniform standards. These must be followed for all classroom

and field work time.


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WEEK FIVE

Days: Start on Sunday night or Monday morning must be completed by 11:59 PM on Friday

Work Hours: 5 hours of study time for state exam, 35 hours of service time with tasks

Day Your Role and Responsibilities Tasks & Homework

SUNDAY - THURSDAY

or

MONDAY - FRIDAY

The purpose of this week is to help the SVSPM with all pest services including cockroaches, rodents, flies, bed bugs, and ants or occasional invaders

Meet with the training SVSPM at a designated location determined by both of you


Take notes in your journal

Review all QRGs as needed to ensure you understand the protocol being delivered

Read any new (to you) product labels being used

Assist in performing all services in customer locations as you are comfortable. You should not be performing services independently or be left alone at a customer location.

Practice completing service reports on your PestService Training App at every account visited

Ask the SVSPM to print an additional copy of the CSR for you so that you can compare your version with him/her

Tasks (10 Minutes)

Write down any questions you might have for your in-field trainer next week

Ask the SVSPM to print an additional copy of the CSR for you so that you can compare your version with him/her

Send an email to your FTS for Week 6 to designate a meeting place and time

Homework (5 Hours)

Study for your state licensing exam


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WEEK SIX

Days: Start on Sunday or Monday morning or night must be completed by 11:59 PM on Thursday

Work Hours: 5 hours of study time for state exam, 35 hours of service time

Day Your Role and Responsibilities Tasks & Homework

SUNDAY

or

MONDAY - THURSDAY

Focus: Cockroaches & Flies, all other pests when opportunity arrives

Meet with the FTS or SVSPSM at a designated location determined by both of you

Complete the Communication eLearning Module with your FTS; this will prepare you for additional training in Week 7 during class in Eagan.

Complete the SVSP Compensation Plan eLearning Module with your FTS

Continue writing your own CSR on the PestService Training App and compare it to that of the FTS


Read all (new to you) product labels before application

By the end of the week you should be demonstrating the ability to efficiently and effectively perform all aspects of cockroach, rodent, and fly services independently

If you have any questions about your upcoming travel to Eagan, address them with your trainer

Your FTS will give you a Proficiency Evaluation on Service Fundamentals and Cockroaches and Large Flies to assess your service skills. This information will be shared with you and your A/DM. (This may be on Wednesday or Thursday depending on your training schedule for the week.)

Portal Tasks

Communication eLearning module

SVSP Compensation Plan eLearning module

Homework (5 Hours)

Study for your state licensing exam

Product Study Guide – Ants

Product Study Guide – Bed Bug

CALIFORNIA ONLY:

Watch the video first (10 Min)

Pyrethroid Application Video

View regulatory code (5 min)

CA Code of Regulations

Complete sign-off document

CA Product Guide

SATURDAY Travel to Minneapolis/St. Paul, MN

Upon arrival in MSP, you will take a shuttle to the hotel. Follow instructions on letter you received with your travel itinerary regarding your travel to and from the hotel and the airport

Packing List for Week 7

Passport Travel Itinerary Clean Uniform – The uniform standards must be

adhered to throughout your attendance at the Training Academy including Ecolab striped-shirt, navy pants, black safety shoes, black socks, and a black belt

Journal Quick Reference Guides (QRGs)

Lens for Pest ID and Worksheet for study iPhone and charger Casual dress – Casual clothes are welcome for

off-work (evening) hours and travel Personal Items – You will be sharing a room with

another Ecolab Pest Elimination associate; please bring appropriate sleeping attire in addition to your toiletries

Safety Eyewear Only (NO PPE Bags)

https://www.youtube.com/watch?v=DJ5yZT0T9nI

http://www.cdpr.ca.gov/docs/legbills/calcode/040501.htm#a6970

https://fs30.formsite.com/EcolabPestNA/CAProductTraining/index.html


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WEEK SEVEN

Day Your Role and Responsibilities

SUNDAY Breakfast is on your own this day in some cases, plan accordingly.

You will take a shuttle from the hotel to Eagan, MN where you will attend ADTS Behind-the-wheel Driving Course

MONDAY - WEDNESDAY

In-classroom content delivered by Field Training Manager(s)

Class begins at 8:00am every day

Bring journal, QRGs, and iPad to class every day

Wednesday morning you will take a tour of our Research & Development facilities and to meet our in-house entomologists

Bring your Loupe lens for Wednesday afternoon Pest ID exam

THURSDAY You will travel to St. Paul Global Headquarters to meet with our Senior Leadership this morning

Graduation is today – Congratulations!

Class activities will end by Noon today and you will travel back home this afternoon

You should be “clocked in” for your travel time today

POST-GRADUATION WEEK 1

Once you have completed graduation, you will then meet with your District Manager or Associate District Manager at a

designated time and obtain information regarding the route/geography you will assume at this point. You will remain in a

“Training Status” until you have obtained the necessary licensing level in your state to work independently if applicable.

Once you obtain the required level of licensing to work independently BEFORE graduation, you will be promoted on the

Sunday of the next pay period after graduation.

If you are going into a Service Specialist role after graduation, in your first meeting with your manager, you can get route

information such as service times and key codes for each account as well as schedule your first month’s invoices.

If you are going into a Utility role, your manager will set your schedule for you following graduation based on the needs of

the district.

You will also discuss the following with your A/DM:

• Expense Reporting

• Injury and Accident Reporting

• Safety Standards

• SVSP Compensation Plan

• Individual Comp Addendum

• Collection Expectations

• Overall Training Summary from your Academy

• PestService App validation

• District-specific protocols

• Your Service Vehicle Inventory

• Field Trip Evaluation

You should also prepare your Individual Development Plan as discussed during the Career Path homework module.

The next page describes the process to complete your plan before having a meeting with your manager.


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Key Items Document/Resource

Workday – Create an Individual Development Plan! When you meet with your manager after graduation, he/she will be ready to discuss the Individual Development Plan (IDP). Using Workday, you will create this IDP.

1. Log into Workday; go to your Career Worklet. CLICK Start Development Plan

2. Select Review Template: Individual Development Plan

3. Enter Period Start and End Date 4. CLICK Submit

5. You will receive an Inbox Action on Workday when you Start Development Plan

6. Choose one of the following options: a. To complete your Individual Development plan,

click OPEN b. To complete later, click DONE

7. If you chose to OPEN, then Go to Guided Editor

Pest Portal: Complete Individual Development Plan

http://embed.widencdn.net/pdf/plus/ecolab/fv7t04loxu/Complete-Individual-Development-Plan.pdf

http://embed.widencdn.net/pdf/plus/ecolab/fv7t04loxu/Complete-Individual-Development-Plan.pdf


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8. Next you will tap Add for a Development Goal; if you wish

to skip forward to Relocation, tap Next.

9. When you create your Development Goal, this would be a

task that will help you grow in your current role. Shown is an example:

10. To enter additional Goals, tap Add. 11. To enter Relocation preferences, tap Next.

12. CLICK Edit icon to update Preferences

When you have updated your Preferences, you then tap Next to review your Individual Development Plan. To submit for your Manager to review > tap Submit. If you wish to save your draft and finish later > tap Save for later. Success Event Submitted > CLICK DONE.

Documents

Pest Elimination Training Academy - Amazon S3 Elimination Training Academy V06192017 ... Week 2 In-Field Training with FTS ... you may be shifting from days to nights and the importance